UX Planet

MARCH 2, 2024

A success story of an enterprise design system establishment, rollout and implementation at a multinational insurance company Managing design at scale, achieving a level of design consistency and quality. Those who are studying or working on a design system can readily recognize the significance of the title.

Feedback Software 76

Feedback Software Systems Review CTO Coach Data Visualization 76

Userpilot

FEBRUARY 20, 2024

What is a data product roadmap? What roadmap metrics should you be tracking? We also share software products you can use to create a foolproof product roadmap and drive product-led growth. The difference between a data product roadmap and the traditional approach is the former relies heavily on data.

Data Visualization 86

Data Visualization Feedback Software Research Software User Testing 86

Intercom, Inc.

JUNE 23, 2021

You can’t build software without encountering incidents – from critical bugs to full-blown outages, dealing with incidents are an inevitable part of the process. As a result, you’ll find no shortage of articles telling you how to write a review – or as they’re commonly known, a post mortem – of your incident. Ask five key questions.

Systems Review 129

Systems Review Software Review Reporting Tools Construction 129

Alchemer Mobile

NOVEMBER 10, 2022

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. It provides the speed and efficiency mobile apps require for constantly changing products while maintaining the security and integrity of existing systems.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Split

MARCH 20, 2024

A streamlined release management process is imperative for mitigating deployment risks and accelerating software delivery. Understanding precisely how to improve release management is key for more efficient software development. Effective release management is pivotal for agile software development.

Release Management 52

Release Management Reporting Tools Analytic Tools Feedback Software 52

The Product Guy

OCTOBER 1, 2018

As a product manager, it can be quite daunting to start a new software product from scratch. I encourage you to review Jeff Patton’s process for building the story map. This is where Roman Pichler’s GO Product Roadmap comes in handy. Here are some additional tips that have helped me on each phase. Focus on the bigger picture.

Roadmap 133

Roadmap Customer Experience Workshop Document 133

ProductPlan

APRIL 2, 2020

That’s why the roadmap—the team’s strategic guidepost—is even more necessary for remote product managers or teams. We’ll discuss best practices for product managers who need to create and share roadmaps with their teams virtually. But to give those best practices context, let’s first review the purpose of product roadmaps in general.

Roadmap 71

Roadmap Research Software Software Review Data Visualization 71

Amplitude

FEBRUARY 11, 2021

As product managers (PMs), we spend a significant portion of our time talking to customers and understanding their experiences to shape our roadmap and strategy—you may have even done an interview with us! Then, we have monthly reviews of what we’re shipping and reflect on whether we’re hitting our goals. Communication.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Research Software 98

Bain Public

JUNE 11, 2019

In order to get the job done properly and efficiently, product managers deserve the proper software, tools and resources needed to create and execute successful products. Roadmap and Build Products Customers Love Aha! system is complex allowing for many tasks to get done with a single software.

Feedback Software 40

Feedback Software Research Software Analytic Tools Reporting Tools 40

The Product Coalition

MAY 8, 2023

Let’s talk about how CS teams drive value in logging customer feedback, product roadmapping, and closing the loop. Building a customer feedback management system? Specifically, they can play three critical roles in your feedback management system: collecting feedback, supporting roadmapping, and closing the loop.

Feedback Software 129

Feedback Software User Testing Research Software Customer Feedback 129

The Product Coalition

JANUARY 28, 2021

I’ve never seen a roadmap naming the bugs a team wants to introduce?—?but They’re so common that the US Department of Commerce concluded that “software bugs, or errors, are so prevalent and so detrimental that they cost the US economy an estimated $59 billion annually or about 0.6% No one intends to introduce bugs into products?—?I’ve

Reporting Tools 183

Reporting Tools Software Review Technical Review Systems Review 183

UserVoice

APRIL 4, 2017

To keep it simple, we’ve organized our list along a set of broad objectives that product managers must inevitably negotiate: Analysis, User Research, Roadmapping, Project Management, Design & Development, Behavioral Analytics, and Strategy. Many PMs rely on Excel and Google Sheets due to their wide availability and ease of use.

Research Software 286

Research Software Analytic Tools Feedback Software Data Visualization 286

Usersnap

SEPTEMBER 9, 2021

Ever found yourself getting loads of feedback, but didn’t have the customer feedback system in place to do something with it all? This is why when you’ve got a rock-solid customer feedback system in place, you’re ready to meet customer expectations. The customer feedback system learning.

Feedback Software 52

Feedback Software Research Software User Testing Reporting Tools 52

The Product Coalition

JUNE 26, 2023

Generative AI has the potential to create economic impact within sales, marketing, software engineering & IT, customer operations, and R&D functions across various verticals. Software Engineering: Generative AI drafts computer code based on natural language prompts, which reduces the time required for coding and debugging.

Generative AI 109

Generative AI Customer Communications Technical Review Reporting Tools 109

ProductPlan

AUGUST 17, 2020

Much has been written over the last few years on the idea of the featureless roadmap , which challenges product teams to present their plans grounded more in strategic vision – or by themes – rather than a laundry list of specific features. How to Decide on Roadmap Themes that Produce Meaningful Outcomes.

Onboarding KPIs 100

Onboarding KPIs Roadmap Customer Experience KPI 100

ProductPlan

NOVEMBER 4, 2020

One of the best ways to ensure excellent communication with stakeholders is through leveraging a roadmapping tool. 6 Ways a Roadmap Supports Change Management Process. A roadmap acts as a single source of truth. The product roadmap serves as the system of record for the overall project. Roadmaps add context.

Roadmap 68

Roadmap Data Visualization Software Review Customer Experience 68

ProductPlan

JUNE 1, 2023

Added functionality, new capabilities, a more robust feature set…these are the talking points product marketers salivate over and executives search for on product roadmaps. No software developer wakes up in the morning excited to write a bunch of code that will be re-written a few sprints later. It’s a bit like treading water.

User Testing 83

User Testing User Friction Development Team Review Reporting Tools 83

Intercom, Inc.

MAY 25, 2022

Today, our systems dynamically scale to serve about 50,000 web requests per second at peak, 26,000 background jobs per second, and 11,000 public API requests per second – demonstrating our ability to continuously scale to meet the requirements of modern enterprises. At Intercom, we aim to run less software. Can Intercom do that?

Reporting Tools 252

Reporting Tools Customer Experience Data Visualization Software Review 252

PMLesson's Ace the PM Interview

OCTOBER 29, 2021

Software Engineering jobs are among the most in-demand and highest-paying jobs on the labor market today. Bureau of Labor Statistics projects that software engineering jobs will grow by 22% in this next decade. Here is our list of the top 30 software engineering interview questions you will likely experience.

Software Engineering 52

Software Engineering Software Review Engineering Technical Review 52

Alchemer Mobile

MAY 19, 2021

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. It provides the speed and efficiency mobile apps require for constantly changing products while maintaining the security and integrity of existing systems.

Feedback Software 236

Feedback Software Data Visualization User Testing Customer Feedback 236

Mironov Consulting

FEBRUARY 28, 2024

Said another way, this week’s new “must do” items look like a year’s worth of additions to the roadmap.  Crack the WIP Agilists and systems thinkers call this the WIP/Work in Progress.  There’s On the go-to-market (GTM) side, I see a lot of “ roadmap amnesia.” Shiny

Reporting Tools 105

Reporting Tools Software Review Technical Review Weak Development Team 105

Userpilot

MARCH 4, 2021

Are you looking for customer feedback software for your SaaS business? What is Customer Feedback Software? Why is Having Customer Feedback Software Important? Customer feedback software is an essential tool in the arsenal of SaaS businesses for keeping track of user sentiment. What is customer feedback software?

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Userpilot

MAY 30, 2024

Project management software, visual collaboration tools, roadmap software, shared Slack channels, and customer feedback and analytics tools can facilitate collaboration between PMs and PMMs. They define the product vision , strategy, and roadmap. They may also keep the roadmap changes opaque from the PMM.

Data Visualization 74

Data Visualization Analytic Tools Feedback Software Reporting Tools 74

The Product Coalition

APRIL 24, 2023

It can hold feedback from various sources such as customer support tickets, feature requests, surveys, reviews, and social media. Product managers usually choose a tool or piece of software to act as a repository, but really a repository is anywhere you keep feedback — even if it’s on paper in a drawer. That reduces risk.

Feedback Software 102

Feedback Software Analytic Tools User Testing Customer Feedback 102

Revulytics

OCTOBER 19, 2017

As product managers, we may sometimes feel as though communicating our roadmap strategies and recommendations to those who sit outside of the immediate team – sales, marketing, and other executive stakeholders – resembles Catmull’s first characterization of the unhealthy culture. Leveraging Personality Types to Drive Effective Leadership.

Roadmap 137

Roadmap Research Software Reporting Tools Analytic Tools 137

Agile Velocity

MAY 3, 2024

Siloed transformation efforts at the team level can result in suboptimal outcomes and fail to address systemic issues that hinder agility at the organizational level. Once your transformation strategy is in place it is time to sequence the journey into a transformation roadmap.

Agile 92

Agile Data Visualization Feedback Software Reporting Tools 92

Product Innovation Educators

MAY 22, 2023

How product mangers can improve collaboration in cross-functional teams Today we are talking with Maziar Adl, the co-founder and CTO of Gocious, an organization that creates product roadmap management software. 6:52] Did you find a gap in the roadmapping tools that were available before you started Gocious?

Feedback Software 94

Feedback Software User Testing User Friction Customer Experience 94

The Product Coalition

DECEMBER 25, 2023

Why is change management in enterprise software so hard? Users want to use software that will make it easy to collect data. Software developers usually don’t want to work in Microsoft Sharepoint. I interviewed up to ten internal super users who would each review one hundred and twenty SharePoint documents a day.

Analytic Tools 120

Analytic Tools Data Visualization Software Review Customer Experience 120

Alchemer Mobile

FEBRUARY 2, 2021

If you’re ready to submit your app to the app stores next week, condense the most important elements of pre-launch into a one-week period and move the other items to your post-launch roadmap. IDENTIFY AND INTEGRATE ANY NECESSARY SOFTWARE FOR YOUR APP. ENCOURAGE RATINGS AND REVIEWS WITH TIMELY AND RELEVANT RATINGS PROMPTS.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

ProductPlan

DECEMBER 11, 2019

And now product managers are communicating the strategy using data-driven roadmaps. Customers are no longer “trapped” with vendors they don’t want to stick with because moving data between systems is easier. We’re Roadmapping Differently. These roadmaps are instantly out of date the moment they’re distributed.

Technical Review 59

Technical Review Systems Review Software Review Onboarding KPIs 59

Intercom, Inc.

MARCH 16, 2022

To achieve our mission of making internet business personal and scaling to support larger and larger customers, we have been continually, thoughtfully, and carefully investing in our people, systems, and processes to maintain Intercom’s high standards of availability. Here’s how we do it. Availability is embedded our culture.

Software Review 118

Software Review Technical Review Systems Review Management 118

Modus Create

APRIL 10, 2024

One of the first things we tackled was the operating model of technology, transitioning from a traditional in-house IT to a software product company model. Our approach has been to identify where we can move the needle on the business and then determine where refactoring and re-implementation are needed within our core systems.

CTO 64

CTO Generative AI Technical Review Software Review 64

Userpilot

JANUARY 3, 2022

Product management and roadmapping software tools: Airfocus and ProductPlan make it easy to plan product growth and prioritize development targets. As a result, choosing the best product management software is not about only the tools, but also identifying your use case and finding a match for your product. Userpilot Reviews.

Analytic Tools 89

Analytic Tools Feedback Software Research Software Data Visualization 89

The Product Coalition

APRIL 17, 2023

Online reviews Another critical source of user experience information is online reviews. For example, online reviews have helped us understand that one of the primary jobs to be done for our customers is getting feedback in one place. How we collect feedback from online reviews: We use Savio’s Chrome extension.

User Testing 127

User Testing Customer Feedback Feedback Software Analytic Tools 127

Modus Create

JUNE 18, 2021

Here’s what a comprehensive security assessment looks like: Step 1 – Due Diligence. SDLC (Software Development Life Cycle) of the organization . Threat modeling is the process of understanding your cybersecurity vulnerabilities by identifying system entry points and reducing the likelihood of breaches.

Software Review 52

Software Review Technical Review Systems Review Development Team Review 52

The Product Coalition

FEBRUARY 1, 2021

Are systems in place for automation (e.g. If your organisation isn’t where it needs to be, the Harvard Business Review provides a helpful 2×2 grid for grading your organisation’s approach to quality management, and a pathway for improving it. Sometimes this will mean reworking the roadmap (e.g.

Software Review 112

Software Review Reporting Tools User Testing Systems Review 112

Mironov Consulting

APRIL 15, 2023

In my experience, there’s usually a fundamental misalignment between two broad groups at software companies – especially B2B/enterprise companies — that I’ve been thinking/writing for a while.  One  But if we see this as a systemic problem, it can be less about individuals.  More

Software Review 125

Software Review Customer Experience User Testing Technical Review 125