Mind the Product

DECEMBER 18, 2019

Each month we send out an NPS survey to assess whether the company is being a great place to work, but a few months ago I also sent Google’s manager feedback survey to my team of 10 product managers. The results showed that they wanted better (and more frequent) feedback on how to further develop their product management skills.

Weak Development Team 112

Weak Development Team Feedback Software Research Software Development 112

Intercom, Inc.

FEBRUARY 4, 2020

As we adhere to the “ build boring software ” mantra, we looked at tried and trusted technology to help us achieve this. Intercom has long relied on Elasticsearch as our primary way of searching data for internal use, as well as using it to power some of our product features (such as Inbox Search).

Data Visualization 231

Data Visualization Customer Experience Customer Feedback Reporting Tools 231

UX Planet

DECEMBER 19, 2023

Agile UX is a design methodology based on the principles of Agile software development. Agile is a proven software development approach that emphasizes flexibility, collaboration and efficiency. Before transitioning to Agile, most UX design teams operated under the sequential “Waterfall” model of product development.

Agile 82

Agile User Testing UX Feedback Software 82

Mind the Product

MARCH 7, 2019

Software as a service (SaaS) has become much more attractive to customers as SaaS companies embrace the idea of offering rich integrations with other platforms. Integrations also expose the depth and breadth of an SaaS product that may not be immediately apparent. Integration Types. Worst case, you’ll have to redesign your integration.

Reporting Tools 151

Reporting Tools Data Visualization Customer Experience User Testing 151

Userpilot

MAY 30, 2023

Every successful product marketer has at some point wondered how to create a persona. Good user personas are critical to any successful product marketing campaign. They help you decide what product or service to prioritize, streamline your advertising and marketing, and better connect leads with their goals and pain points.

Data Visualization 98

Data Visualization Analytic Tools Research Software User Testing 98

Mironov Consulting

MAY 16, 2020

A topic that’s come up several times recently in my product leader coaching sessions: how much to delegate to the (individual contributor) product managers on our teams – including different ways of building product skills and balancing personal empowerment against good results. That means planning some nuanced mentoring.

Weak Development Team 145

Weak Development Team Product Research User Testing Customer Experience 145

Gainsight

JULY 19, 2019

Change as seen from a product management operations lens. Change management is one of the core responsibilities of an operations function in business, whether it be IT Operations, Sales Operations, or in my personal case, Product Operations. Were users finding the same features useful, or were they exploring other areas of the product?

Analytic Tools 40

Analytic Tools Feedback Software Data Visualization Customer Experience 40

The Product Coalition

OCTOBER 27, 2020

And the damage is tainting the reputation of a great way to build software in complex environments. isn’t learned from books or from attending training classes, but in the trenches when confronted with real problems and the urge to ship the product. Stakeholders bypass Product Owners by talking directly to developers or the CTO.

Agile 99

Agile Fractional CTO User Testing Reporting Tools 99

The Product Coalition

JANUARY 3, 2020

Nietzsche and the career plan My old boss Jim Barksdale was fond of saying, “We take care of the people, the products, and the profits?—?in Each month we send out an NPS survey to assess whether the company is being a great place to work, but a few months ago I also sent Google’s manager feedback survey to my team of 10 product managers.

Feedback Software 81

Feedback Software Product Research Research Software Weak Development Team 81

Userpilot

OCTOBER 8, 2021

Retention shows you the percentage of customers who stick around relative to the first time they used your product. Each of these three options has its own dedicated product tour. The product tours are not especially interactive , as they just take you from tooltip to tooltip , but they do show what the product does.

Data Visualization 98

Data Visualization Analytic Tools Software Review Feedback Software 98

Mixpanel

OCTOBER 6, 2023

Ryan Dahl, the creator of node.js, said it best in his 2011 rant: “I hate almost all software. The only thing that matters in software is the experience of the user.” This is especially true in analytical products: If the dashboard feels slow—relative to how it “felt” yesterday—it doesn’t matter how powerful the back-end is.

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Weak Development Team 59

The Product Coalition

MARCH 16, 2019

Software as a service (SaaS) has become much more attractive to customers as SaaS companies embrace the idea of offering rich integrations with other platforms. Integrations also expose the depth and breadth of an SaaS product that may not be immediately apparent. Worst case, you’ll have to redesign your integration.

Reporting Tools 64

Reporting Tools Data Visualization Customer Experience User Testing 64

UX Studio: Product Management

OCTOBER 2, 2023

The expertise of our team lies in creating visually stunning website design and digital products. Founded as Basic by David Vaněk and later merged with Dept in 2021, Basic/Dept has evolved into a leading digital product design and branding agency. Reach out to UX studio and let’s chat about your current challenges and goals.

Research Software 65

Research Software Data Visualization User Testing Technical Review 65

TIBCO - Thought Leadership

APRIL 9, 2019

So when TIBCO considers acquisitions, we also apply a key principle we call “better together,” which ensures that TIBCO products, when combined, strengthen each other to deliver far more business value, far faster, than when used standalone. So one plus one doesn’t have to just equal two. It all boils down to agility.

Reporting Tools 51

Reporting Tools Analytic Tools Data Visualization Technical Review 51

Bain Public

MAY 21, 2018

Tomorrow’s Product Managers Will Need Solid Data, Model, and Problem Understanding. When people talk about Product Management of the future, the first theme that comes to mind is artificial intelligence (AI). There’s no doubt that delegating parts of the software development process to machine learning models is going to be mandatory.

Data Visualization 40

Data Visualization Artificial Inteligence Feedback Software Research Software 40

eG Innovations

JULY 26, 2022

Stakeholders across the organization – SREs, IT Operations, developers, helpdesk and support staff, webmasters, business and product owners can derive incredible value in a real user monitoring tool. Gartner defines Digital Experience Monitoring (DEM) as a composite of two pillars: Real User Monitoring and Synthetic monitoring.

Data Visualization 64

Data Visualization Reporting Tools Analytic Tools Customer Experience 64

Business of Software Conference

OCTOBER 11, 2023

Why these questions should be asked Feedback, performance, and competitor relations Feelings (pride or jealousy) about own company and others Relevance of important values and aspirations Exact choices: Extract the choices that your company makes as attributes What does the company do?

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40