UX Planet

FEBRUARY 22, 2024

You’ll: Get a comprehensive understanding of service design Develop practical skills for your own service design projects Gain a creative and strategic approach to problem-solving Learn how to encourage collaboration with various stakeholders Service design by UXCel. You will learn: How to use product team tools to learn user behaviors.

User Testing 75

User Testing Data Visualization Research Software Customer Experience 75

Userpilot

MARCH 14, 2024

How to measure customer behavior with data analytics. TL;DR Customer analytics or customer behavior analytics is the practice of collecting and analyzing customer data to make better business decisions. Benefits of analyzing customer data: Understand customer behavior patterns. Key metrics you should be measuring. Churn rate.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Customer Experience 103

Intercom, Inc.

DECEMBER 10, 2019

This feature, if it solves a customer problem, results in measurable changes in how customers behave in your product, and ultimately this behavior change delivers an impact to your business. Feature-driven projects. Feature-driven projects are the most common approach to building product.

Onboarding KPIs 281

Onboarding KPIs Framework Product Research User Testing 281

UX Planet

DECEMBER 19, 2023

The Importance of Interviews Interviews play a crucial role in qualitative research by allowing researchers to: - Probe Deeply: Unlike surveys, interviews offer the chance to probe deeper into participants’ responses, uncovering the reasons behind their thoughts and behaviors.

Product Research 85

Product Research Research Software User Testing Data Visualization 85

Userpilot

AUGUST 2, 2023

With the amount of data companies have available, there is no excuse not to use data-driven email marketing. Whereas data-driven email marketing uses valuable customer data to send the right email at the right time to assist with your product’s growth. Perform A/B testing to see which subject lines and messaging improves metrics.

Data Visualization 95

Data Visualization Analytic Tools Customer Experience User Testing 95

The Product Coalition

FEBRUARY 15, 2024

Imagine a tool that not only automates tasks but also learns, adapts, and innovates — genAI development company, a technology that is already capturing significant attention. Generative AI, driven by advanced machine learning techniques, is poised to transform business operations across diverse industries.

Generative AI 113

Generative AI Data Visualization Reporting Tools Research Software 113

UX Planet

JANUARY 18, 2024

This process, often undervalued in real-world scenarios, is crucial for understanding user behaviors, needs, and preferences. User research aims to centralize the user in the design and development process, whether through interviews, usability studies, or other methods. Why Is UX Research Important?

Data Visualization 75

Data Visualization User Testing Research Software Product Research 75

The Product Coalition

APRIL 11, 2022

According to Gartner , 85% of machine learning solutions fail because they use raw data. To solve these problems and reduce deployment time, DevOps development companies involve MLOps specialists in their projects. In this article, we will tell you what MLOps is and why businesses need to implement machine learning solutions.

Artificial Inteligence 161

Artificial Inteligence Reporting Tools Analytic Tools Feedback Software 161

Userpilot

DECEMBER 31, 2022

How to choose the right digital experience analytics solution for your team. Digital experience analytics is beneficial because it helps you make data-driven decisions, identify friction points in customer journeys, and improve retention and loyalty. Who benefits from measuring your digital experience? Let’s get started.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

DECEMBER 13, 2023

How do you develop a robust UX strategy? Once you start implementing your UX strategy, keep testing and experimenting and use the insights to inform future iterations. A UX strategy is a plan that guides product design and development. This is the main focus of the article. Book the demo! What is a UX strategy?

Research Software 97

Research Software Analytic Tools Feedback Software User Testing 97

Split

MARCH 20, 2024

As this journey requires cross-functional cooperation, it’s valuable to leverage solutions that promote release orchestration. Understanding precisely how to improve release management is key for more efficient software development. Effective release management is pivotal for agile software development.

Release Management 52

Release Management Reporting Tools Analytic Tools Feedback Software 52

Userpilot

JANUARY 10, 2024

Effective user research helps you: Understand user behaviors, needs , and preferences. Book a demo to discuss your needs with our team and get tailored solutions. It’s a critical part of the product development process that helps inform design decisions and ensure the final product aligns with user expectations.

User Testing 103

User Testing Research Software Analytic Tools Feedback Software 103

Userpilot

JULY 18, 2023

Roadmapping software visualizes and plans product development over time, facilitating coordination and alignment across teams. Product analytics software provides objective insights into user behavior and product performance. A project management tool enables effective planning and execution of product initiatives.

Analytic Tools 97

Analytic Tools Feedback Software Research Software Reporting Tools 97

Userpilot

MARCH 7, 2024

Heap is the best platform for analyzing user behavior with session replays. The valuable data assembled by analytics platforms allows companies to make data-driven decisions regarding capital allocation, customer experience, product development, and more. First-click testing. Predictive analytics. Source: UXtweak.

Data Visualization 104

Data Visualization Analytic Tools Reporting Tools Research Software 104

Userpilot

NOVEMBER 23, 2023

Many companies lack differentiation strategies and drive product development by copying competitors. To be actionable, a product strategy should focus on specific user behaviors that create customer value. Instead of using data and evidence, many teams rely solely on solutions and untested assumptions.

Analytic Tools 100

Analytic Tools Feedback Software Product Research User Testing 100

The Product Coalition

JANUARY 11, 2023

Leveraging the benefits of combining these two approaches, companies can maximize their insights and make data-driven decisions that are grounded in real-world understanding. Market research focuses on understanding consumer behavior and preferences in order to inform marketing strategies and business decisions.

User Testing 135

User Testing Product Research Data Visualization Customer Feedback 135

Userpilot

APRIL 9, 2024

Are you looking for an onboarding solution for web or mobile apps? They also offer feedback features and analytics to support data-driven decision-making. Finally, most of the tools enable you to track the performance of your onboarding flows and support resources so you can make data-driven optimization decisions.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Split

JUNE 21, 2023

Feature toggles are a powerful tool that developers can use to deploy code changes quickly and efficiently. They allow developers to test features in production without exposing them to end-users. This means that they can test new features quickly and easily, with minimal risk.

Software Review 95

Software Review Data Visualization User Testing Customer Experience 95

Userpilot

APRIL 6, 2023

Developing and releasing sophisticated products with all the bells and whistles imaginable might seem like a great idea. Developers tend to overcomplicate code when they don’t have enough experience or want to show off their skills. Use opportunity solutions trees to align the problems you try to solve with product goals.

Feedback Software 100

Feedback Software Analytic Tools Research Software User Testing 100

Userpilot

DECEMBER 13, 2023

The jobs-to-be-done (JTBD) framework is a customer-centric tool for product development and innovation, focusing on understanding the specific tasks or “jobs” customers hire products to do, providing insights into customer motivations, guiding innovation, aligning product features with real needs, and aiding in market segmentation.

Product Research 105

Product Research Data Visualization User Testing Customer Feedback 105

Usersnap

SEPTEMBER 19, 2023

Well, you might not need a crystal ball anymore, because AI-driven data and customer insights are here to make your business dreams come true! Improving Product Development with Actionable Insights Real-world application: Netflix ? Continuous Improvement with Artificial Intelligence Real-world application: A/B Testing ?

Customer Feedback 59

Customer Feedback Data Visualization User Testing Feedback Software 59

Userpilot

JUNE 29, 2022

Which design approach should UX designers use during product development? TL; DR. Human-centered design (HCD) puts people at the center of every development process. Design thinking is an iterative problem-solving approach that involves applying design solutions, to solve problems. Both methods are driven by empathy.

User Testing 98

User Testing Feedback Software Research Software Customer Feedback 98

Mixpanel

JULY 22, 2021

This post is written by Human37 , a data-driven customer experience agency located in Brussels, Belgium. Those insights can change the future of your product and thus organisation if, and only if, they are integrated into your product development cycle. Meanwhile, product development resides with IT. But why is that?

Analytic Tools 95

Analytic Tools Data Visualization Enterprise Customer Feedback 95

Userpilot

OCTOBER 15, 2023

Userpilot provides a no-code solution to collect and analyze data, build in-app experiences, and run experiments. Rather than merely promoting a product or service, growth marketing dives deep, harnessing tools such as A/B testing , email marketing , SEO, and robust data analysis. Level up your growth marketing by booking a demo.

Analytic Tools 104

Analytic Tools Feedback Software Data Visualization User Testing 104

Usersnap

DECEMBER 10, 2023

User Acceptance Testing (UAT) is important for more agile software development teams. It’s the last stage in the software development life cycle, and it ensures every product meets the requirements and designations of the users. This is why the magic of the best user acceptance testing tools is crucial. Testsigma 2.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

The Product Coalition

JULY 13, 2022

Learn how the other solutions compare. Or there are other analytics solutions that might fit your needs and budget better. FullStory dubs itself a “Digital Experience Intelligence (DXI) platform” using web and mobile analytics to understand user behavior. Mobile app analytics solution UXCam. What is FullStory used for?

Data Visualization 117

Data Visualization Analytic Tools Feedback Software Reporting Tools 117

Userpilot

APRIL 7, 2023

Get early product feedback via alpha testing, beta testing , minimum viable product, closed focus groups, Product Hunt launch , PMF surveys , and early product reviews. Use session recordings , click tracking, feature usage , customer journey interactions, eye tracking, and cohort analysis to understand user behavior.

Data Visualization 96

Data Visualization Analytic Tools Feedback Software Research Software 96

UX Planet

FEBRUARY 2, 2024

By deeply understanding users’ needs, desires, and contexts, companies can create meaningful solutions that address real human problems. However, surveys typically capture limited self-assessments, rather than actual behaviors and preferences. Generate design hypotheses and autonomously test product variants.

User Testing 76

User Testing Research Software Product Research Artificial Inteligence 76

Userpilot

MARCH 27, 2023

TL;DR Product analytics is the process of collecting and analyzing usage data to get an objective and unbiased picture of user behavior in-app. Marketing analytics focuses on tracking the performance of marketing campaigns, while product analytics is interested in product engagement and user behavior inside the product. Book the demo!

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 98

Userpilot

DECEMBER 8, 2022

SaaS companies use different types of heatmaps to identify user behavior in the app to spot friction points and, hence, improve UX and conversion elements. Pair product analytics and Google Analytics with heatmaps to collect multiple data points to truly investigate the reasons behind customer behavior. What is a heat map?

Analytic Tools 98

Analytic Tools Data Visualization User Testing Customer Feedback 98

Userpilot

NOVEMBER 23, 2023

Agile is the most common development methodology, so PMs need to be well-versed in its principles. Want to learn how Userpilot can help you develop your PM skills? Formal research techniques include customer surveys , interviews, focus groups, and prototype testing. Book the demo! What’s the difference?

Analytic Tools 99

Analytic Tools Research Software Data Visualization Product Research 99

UX Planet

FEBRUARY 1, 2024

Picture this: You’re a stakeholder in a company specializing in enterprise SaaS solutions, and your team is embarking on developing a new product. UX User personas are like detailed maps that guide the development of a product to meet specific user needs. The challenge? Understanding the diverse needs of your potential users.

User Testing 52

User Testing Research Software Feedback Software Analytic Tools 52

Userpilot

AUGUST 6, 2023

87% of companies either use or are planning to implement marketing automation solutions. Examples of marketing automation include sending automated emails triggered by user behavior , or scheduling and posting content across all social media platforms. The initial work goes into creating the rules and developing the content.

Analytic Tools 95

Analytic Tools Feedback Software Research Software Data Visualization 95

Userpilot

MAY 21, 2023

New feature ideas come from customer requests, tracking user behavior and their pain points , customer feedback , and your competitors. Before developing a new feature, make sure it’s in line with your product vision. To prioritize the features to develop, use a framework like the Kano model or Cost of Delay.

Onboarding KPIs 89

Onboarding KPIs Feedback Software User Testing Product Research 89

Userpilot

MARCH 26, 2024

As you’re researching digital analytics tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. Heap is best for analyzing customer behavior with session replays. Akkio – the best digital analytics solution for churn prediction. Let’s dive in! Path analysis.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

As you’re researching digital analytics tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. Heap is best for analyzing customer behavior with session replays. Akkio – the best digital analytics solution for churn prediction. Let’s dive in! Path analysis.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

As you’re researching digital analytics tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. Heap is best for analyzing customer behavior with session replays. Akkio – the best digital analytics solution for churn prediction. Let’s dive in! Path analysis.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52