Userpilot

APRIL 24, 2024

Usability testing is an invaluable resource for UX researchers…but only if you’re able to recruit participants in the first place. This is a problem that our own UX researcher at Userpilot, Lisa, faced when she tried recruiting participants the traditional way. What’s the business impact of this challenge for SaaS teams?

User Testing 94

User Testing Product Research Research Software Data Visualization 94

Product Talk

FEBRUARY 7, 2024

It’s not just about training people to conduct interviews , use opportunity solution trees , or test assumptions —though those are all important activities—it’s also about convincing them of the value of these activities and getting the people they work with on board as well. Do you have a Product in Practice story you’d like to share?

Product Research 235

Product Research Reporting Tools User Testing Research Software 235

Product Talk

SEPTEMBER 7, 2022

A lot of product teams claim to be focused on their users. This was the situation Sören Weber and the Search & Flow team at trivago found themselves in. Read on to learn the steps Sören and the Search & Flow team took to adopt continuous discovery habits at trivago. Then Marco Pretorius joined the company as Head of UX.

Product Research 202

Product Research User Testing Customer Experience Research Software 202

Userpilot

DECEMBER 13, 2023

How do you develop a robust UX strategy? We also look at: What a UX design strategy is Why it’s important Its core principles and elements A practical example of a company with well-established UX strategies Let’s dive right in! The strategy should also have information about the UX team, processes, and guidelines.

Research Software 96

Research Software Analytic Tools Feedback Software User Testing 96

UX Planet

FEBRUARY 22, 2024

The courses listed below (both free and paid) will help you master essential tools, become a better leader, and get the very best from the UX professionals you work with. You’ll learn How to hire for, position, and empower a UX team effectively. Best practices to manage and support a UX designer and wider UX team.

User Testing 75

User Testing Data Visualization Research Software Customer Experience 75

The Product Coalition

DECEMBER 27, 2023

Building effective teams with people from different disciplines can be challenging due to various circumstances. Teams with multiple functions are instrumental towards staying competitive and succeed. Conversely, to rely solely on a single-function team for brainstorming is a recipe for failure.

Analytic Tools 131

Analytic Tools Weak Development Team Reporting Tools Technical Review 131

Product Talk

NOVEMBER 15, 2023

Interviewing customers , building opportunity solution trees , running assumption tests —these are all activities that take your attention away from delivery. Tweet This Still, in our Product Talk courses and webinars, we often hear the complaint that teams don’t have time for discovery. It’s true that discovery takes time.

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Product Research Customer Experience Data Visualization User Testing 230

Product Talk

JANUARY 24, 2024

These touchpoints will allow you to collect stories that help you identify opportunities and build out your opportunity solution tree. If a respondent looked promising, someone from Ellen’s team would reach out to follow up and invite them to join the focus group. We’ve designed the tool specifically for product teams.”

Research Software 209

Research Software Feedback Software User Testing Customer Experience 209

Userpilot

DECEMBER 12, 2023

Want to learn how to create a robust UX roadmap for your UX team ? We also discuss the benefits of UX roadmaps, present different types, and share top tips for building them. TL;DR UX roadmap is a strategic plan outlining UX initiatives and guiding the UX design process. What is a UX roadmap?

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Roadmap Customer Experience UX Product Research 101

Johanna Rothman

MARCH 18, 2024

But the causes and solutions might not be clear to you. If you can read code and understand the product from the inside out, you have solution-space domain expertise. I expect anyone who touches code to have solution-space expertise. That's often product people, testers, and some UI/UX people. There way too many of you.

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Weak Development Team Certifications Agile Customer Experience 82

Userpilot

JANUARY 15, 2024

Looking for ways to incorporate empathy in UX design? We cover: The difference between sympathy and empathy in UX design. Tools for user research and empathic UX design. TL;DR Empathy-driven design focuses on putting yourself in the user’s shoes and building solutions that cater to real user needs.

User Testing 105

User Testing Customer Experience Data Visualization Research Software 105

UX Planet

MARCH 31, 2024

UX professionals often focus on mastering practical skills such as UI design, user research, and usability testing. While these skills are essential, for UX to influence at a higher level, UX professionals must also grow their strategic skills. That’s why UX strategy is a crucial skill any seasoned UX professional should master.

UX 73

UX Strategy Research Software User Testing 73

UX Studio

DECEMBER 14, 2023

This year, UX studio turned 10 years old. The following lines are written with full bias due to nostalgia and my gratitude towards all the people who made UX studio a special community, a hub for our professional passion, and a source of inspiration. Happy birthday, UX studio! But UX studio did. And now, here we are.

Research Software 89

Research Software UX Feedback Software User Testing 89

UX Planet

FEBRUARY 13, 2024

Prescriptive Agile frameworks make it hard for designers to add valuable contributions to the team. In 2011 I was a UX Designer in a design studio. I was excited to be part of a cross-functional team and I could not wait to start working in sprints. But in my new Agile team, I was designing fragments that felt incomplete.

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Agile Weak Development Team Product Research User Testing 85

Userpilot

NOVEMBER 30, 2023

What is the UX research process? It also outlines a 9-step guide on how to conduct UX research for product managers and UX designers. TL;DR The UX research process is a sequence of steps to collect and analyze data on user interactions with the product to better understand their needs and preferences. Why is it important?

Product Research 95

Product Research User Testing Research Software Data Visualization 95

The Product Coalition

JANUARY 11, 2023

Design skills can be valuable for Product Managers (PMs) to allow them to understand, communicate with the design team, and effectively contribute to the design process. Product management and UX design both strive to understand user needs, create valuable experiences, and continuously innovate products.

Feedback Software 110

Feedback Software Research Software User Testing Technical Review 110

UX Planet

APRIL 12, 2024

When I started my career, the role of the Interactive Designer (which now would be classified as a Product Designer, or some may say UX Designer, something I inherently disagree with), included everything from Research, Information Architecture, Content Writing, Visual Design, and of course, Front End Development. Yes, indeed we are.

Research Software 87

Research Software Analytic Tools Feedback Software User Testing 87

UX Planet

DECEMBER 19, 2023

Agile UX is a design methodology based on the principles of Agile software development. Agile UX adopts the same values, reframed in the context of digital design projects. We will also provide clear instructions for UX designers who want to adopt this approach to their design process. What is the Agile UX Process?

Agile 82

Agile User Testing UX Feedback Software 82

Product Talk

MAY 4, 2022

Similarly, the opportunity solution tree can be an incredibly powerful tool for keeping track of your desired outcome , the opportunities you learn about during discovery, the solutions you’re considering for each opportunity, and the experiments you’ll run to assess your ideas. Tweet This. Find all of the posts in this series here.

Research Software 200

Research Software Feedback Software Product Research Data Visualization 200

UX Studio: Product Management

MARCH 5, 2024

After these conversations, our leadership will find the most suitable person for the position who will help the internal team. Longer sick leaves Capacity issues within a team can be caused by longer sick leaves. Last year, two of our researchers joined a big company’s research team.

Research Software 81

Research Software User Testing Feedback Software Product Research 81

UX Studio: Product Management

FEBRUARY 20, 2024

At UX studio, we are aware of the importance of design systems. In our profession, systems are crucial parts of the work – for instance, UX researchers can also benefit from research repositories. Without a team that keeps it going, a system like this couldn’t work correctly. It takes no effort to create it.

Research Software 76

Research Software Systems Review Customer Experience UX 76

Userpilot

DECEMBER 6, 2023

In the dynamic world of digital design, the roles of the web designer vs UX designer stand out as pivotal contributors to the online landscape. This article explores the roles and responsibilities of the web designer and the UX designer. UX design, however, involves optimizing a product to generate better user experiences.

Research Software 95

Research Software Analytic Tools Feedback Software Data Visualization 95

Userpilot

MARCH 4, 2024

Looking for ways to uncover behavior patterns (UX) and optimize your product experience? Step-by-step process to perform behavioral pattern analysis and improve your UX. It’s the tendency for users to choose a ‘good enough’ option rather than expend significant effort to find the absolute best solution.

Data Visualization 99

Data Visualization Feedback Software Analytic Tools Research Software 99

The Product Coalition

DECEMBER 23, 2021

UX does matter. To deliver complex financial solutions with an engaging design at the core, make clients fall in love with a product, and cultivate trustful relations with the audience, businesses can introduce QA to strengthen the development process. Businesses can focus on UX/UI testing for accessibility.

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Weak Development Team UX User Testing Technical Review 176

Userpilot

DECEMBER 5, 2023

It encompasses UI and UX design. UI design focuses on the visual side of the product, for example, the layout or color patterns, while UX design is about delivering a good user experience at all touchpoints in the customer journey. Use techniques like storyboarding and mind mapping to define the problems and brainstorm solutions.

User Testing 82

User Testing Data Visualization Product Research Feedback Software 82

UX Planet

JANUARY 18, 2024

UX research emerges as a pivotal factor in crafting user-centered designs and strategies. In any project, the user experience is paramount, and evolving this experience hinges on robust UX research. This article delves into the importance of UI UX research, particularly for enterprise customers and B2B companies.

Data Visualization 75

Data Visualization User Testing Research Software Product Research 75

The Product Coalition

AUGUST 3, 2021

Or do you want to elaborate on a big idea and how it works for your team, peers, and others? The Concept Map Target Audience: Product Teams and Leadership Intent: Sharing Vision and presenting the concept for acceptance The concept map helps you illustrate and present, well, a concept. Good things come in small boxes.

Research Software 194

Research Software User Testing Customer Experience Construction 194

The Product Coalition

JULY 12, 2023

As a product leader, I aim to ensure my team is motivated daily to drive maximum impact for our customers in a way that impacts the business goals. I took my past experiences as an individual contributor that created products to product leadership positions — leveraging these past experiences and scaling expertise to lead teams effectively.

Product Research 123

Product Research Magazine Customer Experience User Testing 123

The Product Coalition

APRIL 14, 2023

I recently asked a PM what was driving people to trial his product, which is aimed at team leads to help them track performance on their teams. People want to have productive teams,” he replied. I can almost guarantee that “having productive teams” is not what motivates people to trial this product.

Feedback Software 158

Feedback Software User Testing Analytic Tools Customer Feedback 158

The Product Coalition

JANUARY 12, 2023

Not enough people spend enough time on defining vision and purpose Most value propositions are weak Companies don’t adapt their team typology to make a product Very few products are indeed prioritized by value User Reasearch and UX are ofter used in the wrong way 1. Focus and fight for a small dedicated and focused team.

Product Research 130

Product Research User Testing Weak Development Team Customer Experience 130

UX Planet

FEBRUARY 1, 2024

User experience (UX) design is centered around creating products that not only meet users’ needs but also provide a seamless and enjoyable experience. In this article, we will delve into the methods and techniques that qualitative researchers can employ to effectively identify pain points in the UX design process.

User Testing 84

User Testing Research Software Product Research Customer Feedback 84

Lenny Rachitsky

APRIL 14, 2024

They share many of their team meetings on YouTube, and they’ve grown from being an open-source code management product competing with GitHub to a multi-product platform that covers security, compliance, continuous integration, project management, and deployment tools, many of which are infused with AI magic.

Feedback Software 66

Feedback Software User Testing Construction Customer Feedback 66

UX Planet

FEBRUARY 22, 2024

5-step process The Jobs to Be Done (JTBD) is a powerful tool in product design that helps teams focus on understanding the needs and objectives of their customers rather than just the product itself. Top Things to Know About UX Competitive Analysis 3. Jobs to be done template. These are your opportunities for innovation.

Product Research 89

Product Research User Testing User Friction Customer Feedback 89

Userpilot

MARCH 15, 2024

Next, use the insights to form hypotheses and test solutions iteratively. No-code tools like Userpilot, Pendo, and Hotjar enable teams to leverage data-driven analytics with help from a data analyst. Increase user retention Using data analytics in the decision-making process enables teams to increase user retention.

Data Visualization 95

Data Visualization Analytic Tools Feedback Software User Testing 95

UX Planet

APRIL 17, 2024

In case you’re the first Design hire for an organization, meet with possible contractors/vendors, or anyone who has been providing Design related services to the teams that are part of the Organization. Schedule at least three one-hour Brainstorming sessions with the Design Teams in your Organization. Document all these data points.

Research Software 76

Research Software Feedback Software Analytic Tools Data Visualization 76

The Product Coalition

MAY 5, 2022

This ever-growing demand encourages healthcare software solutions companies to seek new efficient solutions. Given the number of users who need intuitively understandable apps, developers pay attention to each aspect, including UI/UX design. They significantly differ in terms of UI/UX design.

Research Software 145

Research Software Healthcare UX Development 145