Userpilot

NOVEMBER 29, 2023

Regularly reflect on your reports and act on the feedback from stakeholders to make them more thorough and informative. Demonstrate value to management and key stakeholders Performance reporting is often required by senior leadership and key stakeholders who want to ensure that their money is well-spent.

Data Visualization 103

Data Visualization Reporting Tools Analytic Tools Feedback Software 103

ProductPlan

NOVEMBER 29, 2022

Without a central location to organize product updates, product leaders waste time updating multiple spreadsheets and slide decks to keep their teams and stakeholders aligned. Why standardization is critical for leadership teams and stakeholders. This makes it difficult to provide accurate updates to stakeholders and effectively plan.

Webinar 91

Webinar Roadmap Leadership Document 91

Userpilot

JULY 14, 2023

The process of creating a product analytics framework starts by identifying internal stakeholders it will benefit from. Next, each stakeholder group sets relevant product goals , chooses corresponding metrics , and selects data sources. Naturally, this will vary depending on the focus of different stakeholders.

Analytic Tools 82

Analytic Tools Data Visualization Feedback Software Research Software 82

The Product Coalition

OCTOBER 19, 2022

The cost of incorrectly tagging a patient who is not a high risk as high risk is more of a nuisance (or a minor financial loss) than a big risk as when they come for checkup it will get cleared up. The cost for incorrectly tagging a patient as low risk even though they are a high risk patient is very high.

Data Visualization 122

Data Visualization User Testing Healthcare Analytic Tools 122

Userpilot

JANUARY 11, 2024

The Negotiating Table : trying to please all stakeholders leads to conflicting priorities and neglecting customer needs. Such whiplash pivots usually result from the lack of patience of the key stakeholders who want to see immediate results. NPS response tagging in Userpilot.

Data Visualization 113

Data Visualization Feedback Software Analytic Tools User Testing 113

Product Talk

MAY 4, 2022

Once the recordings have been imported, they can tag key insights in Tetra Insights and easily curate a play reel of video snippets from different interviews that all surface the same themes. The Pendo team uses Tetra Insights to highlight and tag transcripts from their calls.

Research Software 200

Research Software Feedback Software Product Research Data Visualization 200

ProductPlan

AUGUST 18, 2022

Your roadmap enables you to present your team’s big-picture goals to internal stakeholders. However, to ensure you don’t silo stakeholders or overwhelm them with unnecessary information, you must provide each department with a customizable view of your roadmap. Increase the ease of communication and collaboration with stakeholders.

Feedback Software 52

Feedback Software Roadmap Customer Feedback User Testing 52

Product Talk

FEBRUARY 28, 2024

They weren’t sure how to show their work and bring their stakeholders along with them. They also had a steady stream of customer feedback that would get tagged and piped into Slack, so they could specifically look at why customers were contacting customer success about Elite memberships and which themes were recurring.

Product Research 239

Product Research Onboarding KPIs Feedback Software User Testing 239

Intercom, Inc.

FEBRUARY 24, 2021

Additionally, you can design the view you want to see to accommodate shifting priorities, workflows, and stakeholder requests. Build and customize your own dashboards to fit your unique needs – from a team daily dashboard to a weekly regional performance report for stakeholders, the options are endless.

Data Visualization 243

Data Visualization Reporting Tools User Testing Customer Experience 243

The Product Coalition

NOVEMBER 29, 2021

Solutions underlying the opportunities are tagged with experiments that can be further validated. Last but not the least100$ test is good for quick prioritization if external stakeholders are available on the spot, but like Kano it misses the important aspect of value vs effort. Read more about the opportunity sol tree here.

Data Visualization 170

Data Visualization Feedback Software Agile Product Research 170

ProductPlan

JANUARY 27, 2023

Templates and tags ProductPlan helps product leaders manage structural roadmap consistency through templates and tags. ProductPlan also allows for custom tags and a way to manage tags to avoid redundancy and error. Once in place, tags can filter roadmap items to create the right view for your audience and situation.

Roadmap 59

Roadmap Weak Development Team Customer Experience User Testing 59

Userpilot

APRIL 16, 2024

Remember to involve stakeholders, outline strategies for each customer journey stage, and schedule each task. This process can involve: Tracking user behavior through feature tagging and custom events. Define strategic goals using the SMART framework to align with business needs. Sending in-app surveys for user feedback.

Data Visualization 96

Data Visualization User Testing Customer Experience Analytic Tools 96

Userpilot

OCTOBER 25, 2022

Tagging responses in Userpilot helps you design relevant in-app experiences to improve satisfaction. While product managers should be focusing on strategic activities, research shows that most of the time is spent on tactical activities like meetings with the sales team or the development team, backlog refinement , or stakeholder management.

Product Research 95

Product Research User Testing Customer Feedback Research Software 95

Userpilot

DECEMBER 7, 2023

Charts , graphs, and maps make it easy to identify patterns or trends in data and present same to non-technical stakeholders. For example, you can use feature tags to understand how users interact with a feature. Data visualization helps you to make sense of your data more quickly. Analyzing data-driven insights.

Data Visualization 99

Data Visualization Analytic Tools Feedback Software Research Software 99

Userpilot

FEBRUARY 21, 2024

Data sharing : Enhances decision-making and communication across departments and stakeholders by making data more accessible and fostering a data-driven culture. This trend is about making data available to a wider array of decision-makers, enhancing communication and decision-making across departments and external stakeholders.

Data Visualization 87

Data Visualization Analytic Tools Research Software Artificial Inteligence 87

ProductPlan

SEPTEMBER 15, 2021

There are more features to build, more roadmaps to maintain, and more stakeholders to satisfy. ProductPlan’s tags are an easy way to categorize and filter your roadmap based on custom information. Tags aren’t helpful if they aren’t implemented consistently across your various roadmaps. Centralized Tag Manager.

Roadmap 98

Roadmap Data Visualization Research Software Feedback Software 98

Userpilot

APRIL 7, 2023

For B2B customers, create buyer personas that are targeted to the key stakeholders who make purchase decisions. These stakeholders could be C-suite or other senior executives of the organization. By tracking tagged and untagged brand mentions, you can assess brand health and understand audience sentiment toward competitors.

Data Visualization 94

Data Visualization Analytic Tools Feedback Software Research Software 94

Bain Public

JANUARY 30, 2023

It’s okay to say no Every successful product manager has to get used to saying ‘no’ to ideas, suggestions and urgent demands from customers and internal stakeholders. Involve key stakeholders and walk them through your decision-making process and articulate your product vision, strategy and roadmap.

User Testing 52

User Testing Product Management Product Manager Product Research 52

Userpilot

JANUARY 9, 2024

Moreover, this helps define who the relevant stakeholders are in case you need to conduct any stakeholder interviews. Here are some of the key tools you might find useful for your UX audit: Feature heatmaps : Using this, you can tag various features to track their usage and study user engagement. Heatmap analysis in action.

Analytic Tools 100

Analytic Tools Data Visualization Feedback Software Research Software 100

The Product Coalition

APRIL 24, 2023

They also usually don’t let you build visual product roadmaps to share with stakeholders or close the loop with customers. Set up categories or tags: Create categories or tags to help categorize feedback, making it easier to search and analyze. For example, you could use tags like “bug,” “feature request,” or “usability issue.”

Feedback Software 105

Feedback Software Analytic Tools User Testing Customer Feedback 105

Userpilot

MARCH 15, 2024

Best practices to use when creating customer journey maps: Keep the visuals simple for all stakeholders. This helps understand complex customer interactions through diagrams, charts, or other graphical formats so all stakeholders can quickly glance through and grasp the emotions , needs , and goals at each customer touchpoint.

Data Visualization 100

Data Visualization Analytic Tools Feedback Software Research Software 100

Userpilot

DECEMBER 6, 2022

It is also one of the busiest, most complex departments, often handling many tools, managing multiple campaigns and events, and coordinating with internal and external stakeholders. When campaign planning and management are centralized, all stakeholders and decision-makers work in unity to achieve the same goals. Workflow management.

Analytic Tools 95

Analytic Tools Feedback Software Reporting Tools Customer Experience 95

UserVoice

MARCH 7, 2017

Let’s look at each group of internal stakeholders and examine the best way to get their feedback: Customer Experience. Tag along when you can. Another good rule of thumb is to facilitate cross-pollination of multiple stakeholders from different areas. Keep It Simple for Stakeholders to Submit.

Customer Feedback 200

Customer Feedback Data Visualization User Testing Reporting Tools 200

Userpilot

AUGUST 29, 2023

They might use feature request surveys, analyze competitor offerings, or work with stakeholders to come up with those ideas. Whether it’s an internal team session or communicating details of a change to key stakeholders, a product manager’s ability to communicate with clarity is paramount. You need to prioritize ruthlessly.

Data Visualization 101

Data Visualization Analytic Tools Feedback Software Research Software 101

Usersnap

SEPTEMBER 29, 2023

Step – Identify your feedback sources and stakeholders 2. Step – Identify your feedback sources and stakeholders To kick-start our journey, we must first recognize the wide spectrum of feedback sources. From regular users and dedicated internal teams to those high-stakes stakeholders, everyone’s got an opinion.

Customer Feedback 52

Customer Feedback User Testing Feedback Software Customer Experience 52

ProductPlan

NOVEMBER 8, 2021

Roadmaps tend to get outdated pretty quickly , particularly when they’re still being shopped around for pre-approval by key stakeholders. But not everyone needs the same level of detail and, in fact, too much detail may confuse or distract some stakeholders more than it helps them. Two Core issues may arise: version control and access.

Feedback Software 96

Feedback Software Customer Experience Roadmap Data Visualization 96

Product Culture

OCTOBER 20, 2021

This can be as simple as customer tags on your roadmap items. This makes it clear to your team (and your stakeholders) who you are focused on and when. If your product is like this, it’s a good idea to identify which themes or features apply to which customer types. I go in depth in Chapter 6 of Product Roadmaps Relaunched. Discuss.

Roadmap 52

Roadmap Education Vision Positioning 52

The Product Coalition

JULY 8, 2020

A simple way to begin doing this is by setting your onboarding systems up to tag users automatically with categories you’ve chosen or tag them according to specific characteristics. If you haven’t already, make sure the metadata is being tagged automatically by your CRM system at the source?—?you which is a process in itself?—?the

Customer Feedback 80

Customer Feedback User Testing Feedback Software Data Visualization 80

The Product Coalition

JULY 17, 2022

The product team works directly with a group of customers or other stakeholders to learn what features or enhancements to the product those participants would value the most. each of which will have its price tag based on its estimated development costs. Why use it? Then, let them spend that money on the proposed products?—?each

Framework 134

Framework Product Research User Testing Feedback Software 134

ProductPlan

MARCH 16, 2023

Now we can leverage tags in ProductPlan to create specific views that are always up to date. Our customers have benefitted from how our platform serves as a single source of truth for all stakeholders. Internal and external stakeholders naturally have conflicting priorities.

Feedback Software 52

Feedback Software User Testing Customer Feedback Customer Experience 52

Mind the Product

FEBRUARY 18, 2020

Product managers rely on data to be their truth compass when they’re bombarded with hundreds of opinions from customers and stakeholders. With every “last room left”, “last booked 2 mins ago” tag you see on hotel booking sites, there is a product manager who thinks they have sold a little bit of their soul. Intuition With Data.

User Testing 148

User Testing Product Management Product Manager Customer Experience 148

Intercom, Inc.

JULY 23, 2018

Multiple stakeholders. Single or few stakeholders. Use your messaging tool — we use Intercom’s Smart Campaigns — to nurture them over the next few months: Here are the exact steps I follow to set up my campaigns: Use tags to identify the right leads: You’ll want to define your audience by setting clear campaign rules.

Customer Experience 151

Customer Experience Messaging Inbound Research Software 151

Userpilot

AUGUST 10, 2023

It also helps PMs avoid the feature-factory mindset, reduces time-to-market, and improves stakeholder alignment. It involves continuously gathering feedback , insights, and data from customers, users, and stakeholders to improve and innovate the product. In the first step of the process, you build the team. Userpilot survey builder.

Product Research 94

Product Research Analytic Tools Feedback Software Research Software 94

Userpilot

NOVEMBER 29, 2023

Use feature-tagging and event-tracking to analyze user behavior and identify friction points. Use advanced survey analytics to tag and filter user responses based on recurrent themes and keywords and save time analyzing responses. Team Collaboration : Engage all stakeholders in the product management process and keep everyone aligned.

Data Visualization 93

Data Visualization Research Software Feedback Software Analytic Tools 93

UX Planet

JANUARY 4, 2024

It’s not about pointing fingers or shaming, but about constructively raising awareness, offering solutions, and collaborating with key stakeholders to create positive change. Share this article, comment your views on this, spark conversations about accessibility, and tag your friends and colleagues to join the movement.

Reporting Tools 52

Reporting Tools Construction Research Software Feedback Software 52

Userpilot

NOVEMBER 30, 2023

Having extracted insights from the data, share them with other teams and key stakeholders to sync your efforts and ensure alignment with business goals. Many feedback solutions , like Userpilot, also allow you to tag and group them to facilitate analysis. This includes data from your analytics tools (e.g.

Product Research 93

Product Research User Testing Research Software Data Visualization 93

Userpilot

JULY 18, 2023

Using such tools improves collaboration between designers, developers, and stakeholders to ensure they’re on the same page. Dedicated NPS analytics , including qualitative response tagging NPS dashboard. It offers a simple and intuitive interface to visualize product strategy and communicate plans with stakeholders.

Analytic Tools 95

Analytic Tools Feedback Software Research Software Reporting Tools 95