Userpilot

SEPTEMBER 8, 2021

We generally advise against linear, top-down product tours. But if you want a shortcut that's less technically demanding, read on… Why is product tour software important for SaaS? For non-technical product managers, this is a huge win. Demio is a webinar hosting service. Get a demo today!

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Software Review 98

Gainsight

JUNE 18, 2020

Lastly, CSMs have to really know the products so they can advise customers on their journey maps and help them get value from the solutions. Technical skills matter a lot. . Nick: What went into making the go-to-market process more technical for IBM customers? IBM Cloud & Cognitive Webinar Poll Program.

Data Visualization 52

Data Visualization Technical Review Technical Advisors Customer Experience 52

Intercom, Inc.

JUNE 21, 2018

We have webinars, virtual events, books – we do everything now. You’re advising more than 50 companies right now. There’s a handful of companies I advise where it’s transactional: it’s order taking. A lot of the companies I advise are selling to mid-market and above, and that’s where my value is.

Outbound 183

Outbound Technical Advisors Weak Development Team Product Research 183

Gainsight

APRIL 18, 2022

This issue was the recent focus of a Gainsight webinar hosted by Adam Joseph, Regional VP-EMEA, and guest Ian Anis, Regional VP of European Customer Success at Tableau. At Red Hat, he transitioned a technical support team into a customer-focused team. Tell the Story With Words and Data. Ian soon put his thoughts into practice.

Data Visualization 52

Data Visualization Technical Advisors Analytic Tools Customer Experience 52

Gainsight

AUGUST 6, 2021

This step involves enabling the CS team so they can effectively onboard, teach, or advise customers about the new feature. Customer-facing teams bring the insights about customer needs and pain points while Product teams have the technical knowledge of what’s possible and which changes are being prioritized.

Product launches 52

Product launches Customer Feedback User Friction Onboarding KPIs 52

BrainStation Product Management

APRIL 8, 2019

Speak to a Learning Advisor. Product Management is fundamentally a white space role, so the skills you need will depend on what skills you already have and what your company does,” advised Jackie Bavaro, Head of Product Management at Asana. Do Some Soul-Searching. PMs do best when the team they’re joining really wants them there.”.

Technical Advisors 40

Technical Advisors Product Management Product Manager Product Research 40

Gainsight

AUGUST 31, 2020

We will share the lessons here but also encourage you to sign up for the live webinar series here. . In a recent webinar with Denise Stokowski, Group VP of Platform Products at Gainsight , Amy shared that she identified that she wanted to be more involved with people. Some of you may have heard of the Peloton Cycle.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

BrainStation Product Management

APRIL 8, 2019

“Product Management is fundamentally a white space role, so the skills you need will depend on what skills you already have and what your company does,” advised Jackie Bavaro, Head of Product Management at Asana. Perhaps you need someone with an uncanny design eye, or razor-sharp technical skills, or deep experience in analytics?

Technical Advisors 67

Technical Advisors Product Management Product Manager Product Research 67

Userzoom

AUGUST 24, 2017

I know, I know – it’s not the technical definition, but this has served me well for 2 decades. You can read more at Top UX Measurements and KPI as well as listen to our webinar on Universal Measures. Insights : “Tell me something I don’t know.” Know what keeps your Stakeholder(s), Key Influencers and Executives up at night.

Data Visualization 55

Data Visualization Customer Feedback Customer Experience Technical Advisors 55

Userpilot

NOVEMBER 1, 2021

The ingredients to a typical SaaS onboarding process include a signup flow , a welcome screen , checklists , tooltips , emails and webinars. This might be true if your product is of life-or-death importance to users, or if your installation is long and technical. An invitation to a webinar with an industry expert.

Onboarding KPIs 98

Onboarding KPIs Analytic Tools Customer Experience Customer Feedback 98

eG Innovations

JULY 21, 2022

Recently, we hosted a great joint webinar with the team from AVD TechFest to present the results of a survey we conducted jointly to assess real-world Microsoft Azure Virtual Desktop (AVD) usage and industry and customer sentiments towards the AVD technologies. Where can I get technical details of real AVD deployments at scale?

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Technical Review 52

eG Innovations

JULY 2, 2021

Last week, we hosted a great webinar with our partner Conversant Group. A colleague and I were answering questions during the live webinar and we received a lot of questions. One of my favorite aspects of participating in these webinars is the high quality and breadth of questions that we receive from our attendees. SapphireIMS.

Analytic Tools 105

Analytic Tools Reporting Tools Data Visualization Customer Experience 105

eG Innovations

AUGUST 11, 2022

A couple of colleagues and I were answering questions during the live webinar, and we received a LOT of questions. One of the most rewarding things about participating in these webinars is the high quality and breadth of questions that we receive from our attendees.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Research Software 52

Userpilot

SEPTEMBER 7, 2023

To enable data sharing for team collaboration, you can use growth tools for data management , data sharing across teams, and analytics dashboards for different departments regardless of technical expertise. You should use no-code growth tools that support team collaboration in both technical and non-technical roles.

Data Visualization 105

Data Visualization Customer Feedback Analytic Tools User Testing 105

Product Talk

APRIL 7, 2021

I am a former chief product officer and now coach and advise product leaders and teams. I’m excited to be here today and look forward to hearing all of your great questions that come in throughout the webinar. Let’s talk a little bit about how the webinar is going to work. Is it technically feasible?”

Product Research 215

Product Research User Testing Research Software Data Visualization 215