The Product Coalition

MARCH 10, 2021

A product canvas can help socialize the purpose of the work the team de­­­­velops. Roman Pichler’s Product Canvas is a practical and straightforward template, particularly when you know your users. It’s a fun and visual way to have each person share their background and interests using the model of mind mapping.

Research Software 140

Research Software Webinar Product Research User Testing 140

The Product Coalition

JANUARY 14, 2020

The Steps and Exercises of the Product Mindset Workshop The product mindset workshop comprises of seven steps, starting with the product vision to the business model to personas to ideation: 1. Learn more about the product box and the elevator pitch template. Learn more about the Business Model Canvas and the Lean Canvas.

Product Research 79

Product Research Workshop Customer Experience Vision 79

The Product Coalition

APRIL 28, 2023

A word of caution before we begin — AI responses are not bulletproof and should be considered as a template++ to start from. This article will explore how product managers can use AI (specifically chatGPT) to enhance their work and deliver better products to their customers, achieving better business results.

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ChatGPT Reporting Tools Feedback Software Research Software 97

Userpilot

SEPTEMBER 14, 2023

There are many types of user segmentation models to choose from. Psychographic segmentation is a user segmentation model based on shared psychological traits, like values and beliefs. With so many different customer segmentation models to choose from, implementing them in your own SaaS might feel overwhelming. size, industry).

Customer Experience 95

Customer Experience Analytic Tools User Testing Feedback Software 95

CardBoard

OCTOBER 31, 2018

We have added templates to CardBoard! Templates will provide you with all sorts of new diagramming capabilities. Take your planning and design to new levels with: Opportunity Canvas. After you fill out the canvas, you will have a much clearer idea on how to create value for your customers. Business Model Canvas.

User Testing 69

User Testing Feedback Software Customer Feedback Customer Experience 69

Mind the Product

SEPTEMBER 5, 2018

So I’d dig a little deeper to find out what they really needed, and it was often a return to the first principles of their value proposition and business model. During maturity you’ll be optimising your business model to increase return on investment. Strategyzer business model canvas & Ash Maurya’s lean canvas.

Roadmap 135

Roadmap Research Software Technical Review User Testing 135

Mind the Product

NOVEMBER 21, 2019

Thousands of product managers have used the value proposition canvas tool from Strategyzer to help them refine their thinking and focus on the value proposition for their product. Using the rigour of a value proposition canvas to describe your organisation can help you to be honest with yourself: As a Tech Startup.

Reporting Tools 140

Reporting Tools User Testing Research Software Product Research 140

Userpilot

MARCH 24, 2021

Included below: a template to create a product vision and a template to create outcome-focused objectives. The company’s business goals for the product. There are various formats and designs to help you build a solid vision, including the Lean UX Canvas by Jeff Gothelf and the Business Model Canvas by Alexander Osterwalder.

Product Research 119

Product Research Onboarding KPIs Product Strategy User Testing 119

Amplitude

JANUARY 24, 2019

Plain and simple: you’ll get better near, mid, and long-term business/customer/user/societal outcomes and a sense of impact. Far less frequently do I hear: “We should work this way because it will produce better outcomes for the business and here’s why…[reason]. I’d like to experiment with new ways by [some experiment].”.

Framework 91

Framework Customer Experience Differentiation Leadership 91

BrainMates

MARCH 6, 2019

Filling out boxes in a template does not make a Product Manager or entrepreneur. Anyone can complete a template. Templates such as the Business Model Canvas started off as a way to demystify how to build a business, but have become overly simplified of the reality that’s actually involved in organisations.

User Testing 75

User Testing Product Research Product Management Product Manager 75

Generation Focus

JULY 18, 2017

Customer Discovery has become a key element of product management education, with various methods covered in business schools and workshops around the world.

Product Research 48

Product Research Startups Customer Experience Workshop 48

Userpilot

FEBRUARY 4, 2022

SaaS sales can be broken down into three models: self-service, transactional, and enterprise. Cloud-hosted and subscription-based solutions are the most common SaaS sales models because they bring in recurring revenue. What are the 3 SaaS sales models? Let’s take a closer at each model’s unique sales process.

Feedback Software 97

Feedback Software Research Software Reporting Tools Onboarding KPIs 97

ProductPlan

JANUARY 21, 2021

I’m not talking about writing a “business plan.” (For For startups, a business plan isn’t the best use of time and will change as soon as you start talking with prospective customers). You can start with the questions below or use a tool such as the Business Model Canvas to guide your thinking. Ask, “Why?”.

User Testing 126

User Testing Startups Product Research Testing 126

Mind the Product

OCTOBER 1, 2018

What we were talking about, of course, was customer lifetime value (LTV) – a term that’s widely used in SaaS and subscription-based businesses – and Net Promoter Score (NPS). We layered in high-level user experience designs alongside the conversion funnel, which provided a useful template. Want to give it a try?

Data Visualization 118

Data Visualization Strategy Product Strategy Product Research 118

ProductPlan

JANUARY 21, 2021

I’m not talking about writing a “business plan.” (For For startups, a business plan isn’t the best use of time and will change as soon as you start talking with prospective customers). You can start with the questions below or use a tool such as the Business Model Canvas to guide your thinking. Ask, “Why?”.

User Testing 105

User Testing Startups Product Research Testing 105

Bain Public

APRIL 17, 2020

We worked hard to help transform Wastacks's AI/IoT business, Bringing Product Management to the Next Level at Livescale The Story Behind our Work with Enkidoo.ai. About Bain Public: Bain Public is a Product consultancy that helps companies make smart decisions, and ship top-notch products that innovate and achieve business objectives.

Workshop 52

Workshop Leadership Document Roadmap 52

Mironov Consulting

JUNE 27, 2019

Instead, they just start hiring — or pick up a random organizational model from some not-so-similar company. IMHO, there’s no universal “best practice” or admired company to copy, no quick-and-dirty template to crib, no cut-and-paste org chart. I don’t see most leaders doing this, though. 2] Driving Outcomes, Strategy, Tools.

CTO Coach 108

CTO Coach Onboarding KPIs User Testing Customer Experience 108

CardBoard

AUGUST 5, 2019

An empathy map is an additional template offered inside CardBoard that your team can use to gain deeper understanding and insight into your customers. They can help with: Diving into the customer segments of business model canvas or opportunity canvas. What is an Empathy Map? When Should I Use an Empathy Map?

User Testing 42

User Testing Customer Feedback User Friction Customer Experience 42

Intercom, Inc.

AUGUST 8, 2019

In our conversation, we talked about how Slack manages the customer experience as a product and how the customer experience should evolve as the business grows. In early startup life, it’s great to have remote folks who are around the world for the follow-the-sun model. It was a blank canvas. Short on time?

Customer Experience 168

Customer Experience User Testing Research Software Data Visualization 168

Department of Product

OCTOBER 23, 2022

Since product development is often a blank canvas (particularly in startups) the sheer number of possible scenarios and opportunities you might want to explore can be overwhelming: Should we build a mobile app or not? Yes, we’re B2B but are we targeting small businesses or enterprise? What colour should our homepage CTA buttons be?

Research Software 52

Research Software Product Research Product Management Product Manager 52

Userzoom

AUGUST 2, 2018

A customer experience map can help create a consistent tone of voice, bring siloed teams within your organisation together and, of course, bring the focus of your business to the customer. To name a few: User story map, Journey map, Wireflows, Mental Model Map, Solution map, Behavioural Change Map, 4D UX Map, Ecosystem map.

Customer Experience 52

Customer Experience User Testing User Experience Customer Feedback 52

ProductPlan

JANUARY 21, 2021

I’m not talking about writing a “business plan.” (For For startups, a business plan isn’t the best use of time and will change as soon as you start talking with prospective customers). You can start with the questions below or use a tool such as the Business Model Canvas to guide your thinking. Ask, “Why?”.

User Testing 52

User Testing Startups Product Research Testing 52

Usersnap

SEPTEMBER 29, 2022

In this article, you’ll evaluate different SaaS growth models. First, let’s define what is meant by growing your SaaS business. A subscription revenue model means the company is allowing the users to constantly assess the value provided by the product. The SaaSy waters, as they’re sometimes (never) called, can get murky.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Userpilot

OCTOBER 3, 2023

Calendly acquires customers through a viral loop, utilizing the freemium model. Canva personalizes user dashboards based on user responses to a welcome survey. Notion has achieved rapid growth through the freemium model, enticing users to subscribe to paid plans as their needs grow. Book the demo! What is a PLG SaaS company?

Analytic Tools 99

Analytic Tools Feedback Software Data Visualization Customer Experience 99

The Product Coalition

APRIL 25, 2022

No product tool or template can save you if you’re not killing it in these three areas. Finding meeting notes is necessary for PMs who take many types of notes from different stakeholders like leadership, business development, engineering, design, to 1:1s, team meetings, and most importantly, user interviews.

Analytic Tools 162

Analytic Tools Data Visualization Feedback Software Research Software 162

The Product Coalition

FEBRUARY 2, 2022

One of the most typical requests of people looking to learn about or deploy a product strategy is, “ where is the template I can use to fill it with all my …ideas… ”. Unfortunately, I have never seen a good strategy emerge from following a template or completing blank sections. In theory, this sounds like a great question to ask!

Strategy 140

Strategy Document User Testing Messaging 140

The Product Coalition

MARCH 24, 2021

Innovators have to build first reference customers in the mainstream market to prove having a promising business model and a compelling offering. I have tested several templates to summarize different target customer scenarios, but no one fitted completely my purpose. Figure 3: Target Customer Scenario Canvas?—?Example

User Testing 133

User Testing Research Software User Friction Customer Experience 133

Userpilot

MARCH 21, 2023

Mixpanel’s free plan is capped at 20M/events and includes most analytics reports, like user flows, query-time data modeling, unlimited data history, and all integrations. It adds unlimited saved reports and saved cohorts, the modeling layer, and email support. Its customers include companies like Atlassian and Canva. Yes and no.

Data Visualization 93

Data Visualization Analytic Tools Feedback Software Reporting Tools 93

Userpilot

OCTOBER 24, 2023

Monitoring power user curves assists in selecting the right business model and allows for the targeted engagement of user segments based on their behavior patterns. They may promote your product via WOM and referral programs, readily share their templates and workflows with other users, and engage actively in communities.

Data Visualization 96

Data Visualization Analytic Tools Customer Experience Customer Feedback 96

Product Talk

DECEMBER 15, 2021

It’s worth remembering that change can be slow to come to the business world. Paolo says using the interview snapshot template would have made it easier to compare apples to apples. What kind of company is this fundamentally and what is their business? He recommends taking a business model canvas and diagramming the business.

Product Research 195

Product Research Customer Experience Research Software Reporting Tools 195

Userpilot

JANUARY 9, 2024

Pros and cons Pros: Variety of predefined drag-and-drop, plug-and-play survey templates that save you time and help you trigger the right survey questions. Surveys : From traffic attribution to CSAT and NPS surveys , Hotjar has templates for the major surveys you’ll need to trigger across the customer journey. Canva interface.

Data Visualization 100

Data Visualization Analytic Tools Research Software Feedback Software 100

Userpilot

APRIL 27, 2023

There are a number of reasons why every SaaS business should have a customer feedback strategy in place. For example, Canva asks their new sign-ups to answer just one question about their roles. Canva welcome survey. Popular frameworks, like the Kano model or MoSCoW, may be good for customer requests.

Feedback Software 75

Feedback Software User Testing Customer Feedback Analytic Tools 75

Usersnap

JANUARY 18, 2024

This methodology transforms customer feedback into a competitive lever for business excellence. Question 21: Now that you have received our product, how likely will you recommend our business to others? It enables precise, actionable insights for enhancing business performance.

Data Visualization 52

Data Visualization Product Research Customer Feedback User Testing 52

Mironov Consulting

AUGUST 17, 2020

Last week, I had three separate conversations with VPs of Product about business cases… initially framed as “do you have a template we should use so that our team can prioritize big investments?” The hope was that running business cases (revenue numbers) would give us a uniform way of sorting cats, dogs, sheep, goldfish and elephants.

Analytic Tools 109

Analytic Tools Data Visualization User Testing Customer Experience 109

Usersnap

JUNE 11, 2019

You have highly dynamic mobile apps to e-commerce websites to cloud applications working on ‘Software as a Service’ model. And business growth. AI-based applications are being used in new business use cases and may have good potential. 6 Bug Report Template Options that will Skyrocket your QA Process.

Analytic Tools 85

Analytic Tools Feedback Software Reporting Tools Data Visualization 85

Modus Create

SEPTEMBER 22, 2020

There is so much business value to gathering key stakeholders in a room to work something out – so what do we do now? Go for a walk and think about how to best collaborate, what we need to move the needle on a goal, and what we need to do for our business in the coming days, weeks, months and years. Conclusion.

Workshop 98

Workshop Research Software Customer Experience User Testing 98

The Product Coalition

JANUARY 26, 2021

80 to over 100 hours per week to “change the world” is what Elon Musk wrote in a 2018 tweet, referring to what was considered a standard working week at the time Tesla was ramping up production of its Model 3 sedans. Sometimes it was seen, but in the form of an uninspiring canvas, board or statement. You’ve got to think….what

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Vision Product Research User Testing Workshop 185