Intercom, Inc.

FEBRUARY 26, 2018

The same is true in software. In this battle, I’ve found a secret weapon hidden within one of our core engineering strategies, an idea called Run Less Software. As well as being a critical philosophy behind how we build software, it also represents how I feel about the software industry and technology in general.

Research Software 224

Research Software Software Review Technical Review Development Team Review 224

UX Studio: Product Management

JULY 9, 2021

One of them is location, so this time we reviewed the top companies to help you find the right UX agency in London. Once the product is released, we help you set up measuring systems, monitor the performance of your product, and work on the next steps and new strategies together. Super User Studio.

Research Software 52

Research Software UX User Testing Product Research 52

The Product Coalition

FEBRUARY 22, 2021

Scrum’s Achilles Heel: Product Discovery In the attempt to fill Scrum’s product discovery void, product delivery organizations regularly turn to other agile frameworks like lean UX, jobs-to-be-done, lean startup, design thinking, design sprint?—?just software is eating the world?—?, just to name a few. Read More : Everyone on Support.

Product Research 97

Product Research User Testing Customer Experience Reporting Tools 97

Intercom, Inc.

JULY 11, 2019

You might say it’s one of the strongest advantages a startup has. Move away from this concept and toward the idea of a flywheel instead: feeding energy back into the system instead of success rates diminishing over time. It becomes harder for the folks running things to make time to be inside their customers’ minds.

Customer Experience 188

Customer Experience User Testing Research Software Customer Feedback 188

Intercom, Inc.

FEBRUARY 7, 2019

How has that transition been for you, going from the giant company that is Google back to the early-stage startup that is Coda? I went from most of my day being watching other people do things, being in meetings and reviews and so on, to all of a sudden writing specs, doing designs and trying to figure out what the product was.

Feedback Software 171

Feedback Software Reporting Tools User Testing Data Visualization 171

Intercom, Inc.

OCTOBER 29, 2020

I moved out to the East Coast of the US to go to Harvard where I majored in applied math with a focus on decision systems and artificial intelligence before it was cool. And so after a few more years doing that, I left and joined a startup. At the same time, I was doing a bunch of startup advisor work.

Feedback Software 209

Feedback Software Research Software User Testing Reporting Tools 209

ProductPlan

SEPTEMBER 8, 2021

Open 24 hours a day, the site was user-friendly, encouraging browsers to post their own reviews of books and offering discounts, personalized recommendations, and searches for out-of-print books.”. Then in 2006, Amazon added AWS to the product mix. Amazon’s Product Strategy: A Customer-Centric Company Built on Day 1 Startup Culture.

Product Strategy 64

Product Strategy User Testing Strategy Technical Review 64