Intercom, Inc.

FEBRUARY 7, 2019

I went from most of my day being watching other people do things, being in meetings and reviews and so on, to all of a sudden writing specs, doing designs and trying to figure out what the product was. Google uses a system for goal-setting called OKRs. Because it was our system, we could be nimble in how we planned.

Feedback Software 171

Feedback Software Reporting Tools User Testing Data Visualization 171

eG Innovations

NOVEMBER 30, 2021

Less HDX traffic will be consumed due to the way traffic is shaped with the optimized approach. There is no modification needed to the Teams back-end, or any additional software pieces required to be installed on the VDA or endpoint, which is an improvement over the Skype for Business RealTime Optimization Pack. for ChromeOS.

Reporting Tools 52

Reporting Tools Data Visualization User Testing Software Review 52

Intercom, Inc.

JULY 11, 2019

Move away from this concept and toward the idea of a flywheel instead: feeding energy back into the system instead of success rates diminishing over time. We coined the term way back in 2006 when we founded the company, and a lot of our story, historically speaking, has been around marketing. Speak the customer’s language.

Customer Experience 188

Customer Experience User Testing Customer Feedback Research Software 188

Modus Create

APRIL 19, 2022

In 2006 everybody wanted to introduce dynamic data loading (aka “Ajax”) into their PHP websites. Of course, it’s not quite the same kind of SSR you know from Next, Gatsby, and other well-established systems, but we’ll talk about that later. Caching efficiency is improved due to increased fragmentation.

Customer Experience 52

Customer Experience Software Review Data Visualization Systems Review 52

UX Studio: Product Management

JULY 29, 2020

In most cases, however, we are only expected to deliver proven and tested design assets to developers in the form of a design system and sophisticated user flows. Time to build The Process that if we follow diligently will make sure that our goals will be achieved and success starts rolling in. The team is aligned.

Leadership 56

Leadership Research Software Development Team Review Product Research 56

Intercom, Inc.

OCTOBER 29, 2020

I moved out to the East Coast of the US to go to Harvard where I majored in applied math with a focus on decision systems and artificial intelligence before it was cool. And that was my first time in enterprise software – I’d spent some time in consumer software before that and did that for a few years.

Feedback Software 209

Feedback Software Research Software Reporting Tools User Testing 209

PMLesson's Ace the PM Interview

JUNE 8, 2020

As an example, let's assume that you are making autonomous self-driving software for cars and trucks. With our self-driving software, the most serious issue is that a flaw in the algorithms or equipment may cause an accident or death. First published in Harvard Business Review , 1979. [2] References [1] Michael E.

Research Software 80

Research Software Strategy Product Strategy User Testing 80

ProductPlan

SEPTEMBER 8, 2021

Open 24 hours a day, the site was user-friendly, encouraging browsers to post their own reviews of books and offering discounts, personalized recommendations, and searches for out-of-print books.”. Then in 2006, Amazon added AWS to the product mix. Amazon quickly became the leader in e-commerce. Britannica.com ).

Product Strategy 64

Product Strategy User Testing Strategy Technical Review 64

Business of Software Conference

MARCH 24, 2021

And then you just lose track of who’s doing what and what’s due when and you don’t know where the feedback is. And so every product is three products, you multiply five times three got 15 code bases to deal with and it’s like quickly, you can’t do it as a small company. Yeah, in 2006.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40

The Product Coalition

NOVEMBER 26, 2022

A few days back, I was chatting with a product manager at one of the biggest software companies of our time. Upon investigation, it turned out that automation was possible just by tweaking the systems. The initial period to build this system was 12 months. He has been leading multiple teams for over two years now.

User Testing 102

User Testing Customer Experience Customer Feedback Feedback Software 102