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Book Review – Exponential – Azeem Azhar

Business of Software Conference

Book Review – Exponential – Azeem Azhar. If you saw his talk at BoS Europe in 2016 on whether we should be worried about AI and Machine Learning , you will be as excited as I am and know he is a phenomenal thinker and speaker. It is a must read for anyone in tech. Technology is developing at an exponential rate.

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A Primer on Business Strategy From Hamilton Helmer's 7 Powers

Sachin Rekhi

Beyond product/market fit, it turns out business strategy really does matter. A sound strategy can make the difference between our initial product/market fit being ephemeral versus the beginning of a meaningful and lasting business. He then further refined his concepts as a business strategy professor at Stanford University.

Strategy 212
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2022 customer support trends: How support leaders are adapting

Intercom, Inc.

So, we decided to host a webinar with three customer support experts and ask them what the biggest trends in customer support are and how they plan to tackle them – from budget cuts to increasingly disconnected tech stacks to employee burnout and turnover. Today’s episode is a roundup of some of those conversations. Doing more with less.

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Major Migrations Are An Organizational Challenge, Not Just a Technical Challenge

Mironov Consulting

 Usually the discussion is highly technical: APIs, data transformation, feature ladders.  But Our on-prem customers have conflicting demands of us: an ongoing stream of fixes and improvements that don't require upgrading their fragile factory systems or re-implementing any custom integrations.

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Sleeping Giants – Nandini Jammi on The Product Experience [Rebroadcast]

Mind the Product

Nandini Jammi started out in product marketing and growth, but after the US elections in 2016, her career took an unexpected turn when she joined Sleeping Giants, an organisation that aims to make bigotry and sexism less profitable. Review us on your podcast app so that we can use your feedback to be better. Brand reputation.

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The Apple Ecosystem Business Model: Selling Experiences through Devices

The Product Coalition

Pioneering one technology revolution after the other, Apple gave to the world the first user-friendly all-in-one desktop computer, the smartphone that became a way of life , the watch that keeps you connected everywhere at any time, and a digital wallet that is not just cash-free but also contactless. But what all of these actually means?

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How to Prepare Banks for Digital Transformation

The Product Coalition

For many years CSSSR has been developing IT systems for the biggest online banks, witnessing their success firsthand. Meanwhile, the market offers turnkey development and implementation for just about any technological solution. Outsourcing is Safe “A well thought-out outsourcing strategy?—?combined What would you do?

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