UX Planet

FEBRUARY 22, 2024

While every click offers insight to designers, what lessons are we learning as an industry? stings more than any harsh data metric. But dark patterns go deeper: Confusing menus that hide options we need Countdown timers that trigger panic buying Fake reviews that sway our decisions …they’re everywhere. We’ve all been there.

Data Visualization 74

Data Visualization UX User Testing Research Software 74

Usersnap

JUNE 11, 2019

Agile QA approach and user experience driven development (UXDD) have taken modern software development and testing by storm. Amazon has reported deploying thousands of times per day. And over 50 % of software firms have daily new releases. Agile software development practices have led to faster product development lifecycles.

Analytic Tools 85

Analytic Tools Feedback Software Reporting Tools Data Visualization 85

The Product Coalition

OCTOBER 23, 2019

million bookings made every day, and every tenth person in the world employed in travel services, it’s no surprise that the value of the travel industry is estimated to hit $13.5 Booking, Airbnb, and Expedia disrupted the travel industry by empowering customers with new tools to build their routes, find itinerary options and plan activities.

Reporting Tools 60

Reporting Tools Travel Data Visualization Research Software 60

Alchemer Mobile

JUNE 12, 2019

Regulations about how data can be passed through digital channels are tight, and companies must walk a fine line between providing an exceptional mobile experience that meets customer needs without sharing sensitive financial information. Providing a seamless customer service experience from one device to another is critical as well.

Feedback Software 199

Feedback Software Finance Reporting Tools Data Visualization 199

Userpilot

SEPTEMBER 29, 2023

TL;DR A growth team works to identify and execute growth opportunities through data and experimentation. The main responsibilities of growth teams are user onboarding optimization , user engagement, conversion rate optimization, user education, and data analysis. Examples of in-app experiments to drive growth. What is a growth team?

Analytic Tools 98

Analytic Tools Research Software Feedback Software Data Visualization 98

Gainsight

OCTOBER 10, 2023

The use cases for AI are endless but most commonly tied to industries like healthcare, financial services, transportation, retail, energy, and manufacturing. In healthcare, for example, healthcare professionals (HCPs) will likely use AI for data-based diagnostic support. by 2028, up from $6.8b That’s an increase of more than 1,700%.

Education 52

Education User Testing Reporting Tools Data Visualization 52

Usersnap

FEBRUARY 19, 2019

Do we have any smart solutions available? It is a cost-effective and real-world multi-platform testing approach. Industries are being disrupted by digital technologies today. Due to this disruption, traditional ways of innovation are insufficient. Access to testing specialists has become limited due to these restrictions.

Reporting Tools 76

Reporting Tools Feedback Software Data Visualization Crowdsource 76

Userpilot

JULY 30, 2021

A product manager’s responsibilities include evaluating ideas, setting product strategy, building and sharing product roadmaps, prioritizing features and documenting requirements, defining product releases, and analyzing and reporting on progress. Analyzing and reporting on progress. Analyzing data on a product’s NPS score.

Feedback Software 98

Feedback Software Research Software Reporting Tools Product Research 98

Centercode

OCTOBER 22, 2019

Throughout the month, we’ve been looking at best practices for writing surveys — from avoiding psychological biases to tips for keeping your data squeaky clean. This week, we decided to ask our Customer Validation Managed Testing Services Team to weigh in. What piece of outdated technology do you miss from back in the day?

Reporting Tools 58

Reporting Tools Product Research Data Visualization User Testing 58

Product Management Unpacked

JULY 19, 2018

I have led or been a major contributor to two of the most successful software companies in the world. The product manager role also requires an understanding of technology and business, as product managers must understand which products are worth developing and how they’ll directly impact the business.

Reporting Tools 109

Reporting Tools Technical Review User Testing Research Software 109

The Product Coalition

MARCH 6, 2019

Your software needs to be updated frequently and to the satisfaction levels of the app store gatekeepers. In a recent product management insights report , as many as 57% of PMs said they don’t spend enough or any time road mapping. As many as 69% reported being responsible for organizing customer interviews?—?an

Analytic Tools 60

Analytic Tools Feedback Software Research Software Data Visualization 60

ProductBoard

MAY 10, 2017

Reading the Sirius Decisions 2017 Product Management Tools and Technology Study this morning , I was struck by their finding that we are on the cusp of a major shift in how product leaders manage their products. Maybe it was due to pride, or perhaps the myth of the lone wolf, genius product leader.

Feedback Software 40

Feedback Software Reporting Tools Technical Review Systems Review 40

Intercom, Inc.

FEBRUARY 21, 2019

com’s CMO Ryan Bonnici believes software purchasing will continue to evolve into a more authentic selling and buying experience. com as its head marketing guy in late 2017, having known that he wanted to be a CMO since the age of 10. Building your business on software. Ryan joined G2.com Prior to G2.com, Short on time?

Education 123

Education Reporting Tools User Testing Customer Experience 123

Gainsight

MAY 21, 2021

It was early Fall 2017 when I got a call from a former manager of mine who had just joined what he referred to as “a rocketship called Gainsight.”. His pitch was simple: “This technology is incredible and the culture is off the charts, but at the pace we’re adding customers, onboarding has gotten a bit too messy and complex.

Reporting Tools 52

Reporting Tools Data Visualization Feedback Software User Testing 52

Amplitude

JUNE 8, 2017

Social Capital’s work consists of helping solve the world’s largest problems which it does by investing in technology in sectors such as healthcare and education, and companies both within and outside of the United States. We actually have a team of data scientists and user acquisition specialists internally.

Technical Review 58

Technical Review Technical Advisors Development Team Review Software Review 58

Intercom, Inc.

FEBRUARY 7, 2019

How do you name an all-in-one solution for a plethora of problems, which – until now – have required individual tools? Coda’s purpose: prove that docs can be as powerful as apps – and provide an elegant solution to the problems of 2020, not 1980. Google uses a system for goal-setting called OKRs.

Feedback Software 171

Feedback Software Reporting Tools User Testing Data Visualization 171

Mind the Product

FEBRUARY 1, 2018

Tuesday : create competing solutions to the problem. Day 1 workshop activities would range from creating a list of Sprint questions to visualizing the customer journey in a single map. Visualize the customer journey in a simple map. Day 2: Create Competing Solutions to the Problem. Select prototype tool/method.

User Testing 142

User Testing Research Software Analytic Tools Product Research 142

Andrew Chen

MAY 28, 2019

No wonder the consumer investment team ended up digging into this trend by doing a market map report — the analysis led by Li Jin and including work from myself, Connie Chan, and others. The report covers things in more detail at the end, but that’s the tldr; from an investment standpoint. Thanks, Andrew.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

freshtrax

AUGUST 20, 2019

Companies and regional governments alike are hoping to attract tourists, and ADARA, a B2B global travel data co-op, helps them do so by providing a holistic understanding of travel consumers’ behavior. Q: btrax was lucky enough to help ADARA’s market launch event in 2017. ADARA’s launch event in Japan in 2017.

Travel 53

Travel Data Visualization Seminar Reporting Tools 53

DISQO

MARCH 6, 2020

Experimentation and Prototyping to Drive Insights. Incumbent companies across every industry have been put on notice: technology upstarts are taking over the Fortune 500 list at an accelerating pace. Small bets, via experimentation and prototyping introduces data to these daily decisions. Look no further than Amazon.

User Testing 52

User Testing Product Research Research Software Feedback Software 52

Business of Software Conference

NOVEMBER 26, 2018

We’ve used NPS to gather evaluation data for the conference for a seven years. Rahul Vohra (Founder/CEO, Superhuman) – The Product-Market Fit Engine from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates?

User Testing 103

User Testing Engineering Product Marketing Feedback Software 103

Mind the Product

OCTOBER 2, 2017

No plan survives contact with the enemy, and sharing a work in progress earlier means you could learn an important insight or discover a radical new possibility. This doesn’t necessarily require in-depth reports or detailed plans. Back in the 90s every major Microsoft feature got reviewed by Bill Gates. The BillG Review arrived.

Technical Review 72

Technical Review Data Visualization Reporting Tools Reference 72

The Product Coalition

APRIL 27, 2020

Remote Agile (Part 7): Sprint Review with Distributed Teams TL; DR: A Remote Sprint Review with a Distributed Team We started this series on remote agile with looking into practices and tools; we explored virtual Liberating Structures, and how to master Zoom. What Does the Scrum Guide Say about the Sprint Review?

Agile 78

Agile Technical Review Software Review Customer Experience 78

Modus Create

OCTOBER 14, 2020

In 2016, census data from the United States and the European Union showed that, respectively, 23% and 5% of employees worked remotely (Vries, Tummer and Bekkers, 2019). Technology has changed the way we work. The study also explains that remote workers report less chance of having a mental illness.

Research Software 71

Research Software Reporting Tools Product Research Technical Review 71

Userpilot

MARCH 25, 2021

For us, it turned out that the best solution is…both. The cons of a free trial are lower conversion rates due to abandonment, disinterest, or abuse. If that’s the case, a paid trial might be the solution. A report by Vainu from 2017 found that 37% of SaaS products use a demo-sales model or have it as an option.

Demo 84

Demo Research Software Customer Experience Reporting Tools 84

Mind the Product

MAY 25, 2018

JustGiving’s goal is to grow the world of giving, enabling more money to be raised for good causes through the use of technology. And to test it, we ran user testing almost every week to get rapid feedback on mocked-up and coded prototypes, and reported back to the business every Friday on our progress and what we’d learned.

User Testing 112

User Testing Weak Development Team Onboarding KPIs Customer Experience 112

The Product Coalition

APRIL 14, 2020

Remote Agile (Part 5): Retrospectives with Distributed Teams TL; DR: A Remote Retrospective with a Distributed Team We started this series on remote agile with looking into practices and tools, followed by exploring virtual Liberating Structures, how to master Zoom as well as common remote agile anti-patterns. Source : Scrum Guide 2017.

Agile 78

Agile Feedback Software Data Visualization Reporting Tools 78

Centercode

FEBRUARY 5, 2019

Technology giants like Amazon, Microsoft, and Google are among the over 70% of modern enterprises that run Beta Tests to validate their products with customers. We have a platform that the world uses to speak their mind, why not use that as part of our development process?” ” Customer Insights Aren’t ‘Optional’ Anymore.

User Testing 40

User Testing Product Research Testing Data Visualization 40

Bryce York

NOVEMBER 27, 2016

Sustainable growth relies on consistency, rhythm and following a proven system. Let’s make 2017 a year of massive growth in your business! Problem : Activation friction with new users – 90% of registrants never downloaded the software. So be diligent and don’t spread your resources too thin!

Research Software 52

Research Software Analytic Tools Reporting Tools User Testing 52

Andrew Chen

MAY 28, 2019

No wonder the consumer investment team ended up digging into this trend by doing a market map report — the analysis led by Li Jin, Avery Segal and Bennett Carroccio, including work from myself, Connie Chan, and others. The report covers things in more detail at the end, but that’s the tldr; from an investment standpoint.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40

Intercom, Inc.

AUGUST 2, 2018

After all, PMs want more adoption for their product and more usage of their features, and it’s that greed that drives them to continuously experiment with new and better solutions. Solving that specific problem is what led Claire to build Experiment Engine, which Optimizely acquired in 2017. Do you have data?

User Testing 140

User Testing Customer Experience Product Research Data Visualization 140

Nulab

JULY 18, 2019

We collected data from the U.S. Bureau of Labor Statistics’ Establishment Age and Survival report to see how long businesses typically operate, which industries close the fastest, and where businesses are expanding. On the other hand, half of the businesses in the technology and construction industry closed after just 4.8

Reporting Tools 47

Reporting Tools Data Visualization Construction Technical Review 47

Surya Suravarapu

FEBRUARY 27, 2020

It is wanting more that pushes humanity to seek improvements, develop new technologies, and reach for a higher level." The users themselves, if they can, may build new solutions: the DIY types. More often than not, they can't build it by themselves due to various constraints and look to hire a product for the job.

Feedback Software 52

Feedback Software Product Research Reporting Tools Research Software 52

DemandMatrix

JULY 1, 2020

Data from Marketing Wizdom found that about 20% of customers leave on an average business every year, due to a lack of cordial relationship. And the strategic way to do it is with a data-driven approach. An insightful data not only helps to retain customers but also reaps high profits.

Data Visualization 52

Data Visualization Artificial Inteligence Technical Review User Testing 52

Business of Software Conference

MAY 29, 2019

Alison Coward (Founder, Bracket) – Designing High-Performing Teams from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? We’ve got the technology to support different ways of working. Upcoming Events. BoS USA 2019.

Weak Development Team 45

Weak Development Team Workshop Research Software User Testing 45

Business of Software Conference

JUNE 20, 2019

Founder Peldi has attended Business of Software every year since 2010, and has 5 BoS talks to his name. They are archetypal BoS talks: honest, full of insight, and give you a peek behind the curtain at the inner workings of a successful SaaS company. People who entrusted us with their data with their work of weeks and weeks… poof.

CTO Coach 87

CTO Coach Research Software Feedback Software Weak Development Team 87