Usersnap

JANUARY 25, 2021

One survey notes that 75% of people have tried new brands or shopping methods, and the majority plan to continue these new habits. When the crisis ends, most people who have tried new brands say they will stick with those new companies and products. If stores carry both brands, they’ve positioned themselves to be more secure.

User Testing 86

User Testing Product Research Data Visualization Customer Feedback 86

The Accidental Product Manager

MAY 23, 2022

A cautionary note for the Altria product managers is that youth use of e-cigarettes jumped 78% between 2017 and 2018 — to one out of every five high-school students — thanks largely to the popularity of the Juul brand. Price increases have offset lower volumes, and the Marlboro brand has kept its grip on a U.S.

Product Management 65

Product Management Product Manager Management Management 65

The Accidental Product Manager

AUGUST 28, 2023

Meanwhile, rival Reynolds American is gaining market share with its Vuse e-cigarette brand and some vaping customers are switching back to traditional cigarettes. Marlboro maker Altria Group took a 35% stake in 2018. The Juul product managers have found themselves in this position. The startup has halted most of its U.S.

Product Management 65

Product Management Product Manager Technical Review Government 65

Intercom, Inc.

MAY 8, 2019

This is episode nine of Scale , a brand new podcast series on moving from startup to scale up. Source: HubSpot Research, State of Inbound 2018. Three years ago, Meghan would have pointed to the HubSpot blog, academy or sales team as the primary ways that people first discover HubSpot. That’s a wasted opportunity.

User Testing 116

User Testing Customer Experience Inbound Research Software 116

Intercom, Inc.

DECEMBER 10, 2019

To fully understand what such a change in thinking requires, we’ve realized that it’s important to understand what we call the “product impact framework” – the steps of cause and effect that culminate in positive outcomes for the business. In 2018, our co-founder Des adopted a new internal mantra: “It’s all about market impact.”.

Onboarding KPIs 281

Onboarding KPIs Framework Product Research User Testing 281

Revulytics

DECEMBER 4, 2018

“What we’ve seen in the last year among the tier 1 vendors, such as Microsoft, Adobe, and HP, is a softening of their approach to compliance and audits,” Steven Russman, executive director at IBSMA, wrote on his blog. This not only recovers previously undiscovered revenue but also positions the ISV for upsell and continued partnership.

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Research Software 59

UX Studio: Product Management

JANUARY 11, 2022

Kodlogy Technologies is a Webdesign Wien agency established in 2018. Myna is a full-service agency offering web design, software development, social media marketing, SEO optimization, branding, and dropshipping services. Over 70% of Vienna Pexels Webdesign Agentur clients are small local businesses, according to Clutch.

Research Software 81

Research Software User Testing Customer Experience Data Visualization 81

The Product Coalition

MAY 15, 2019

Numerous conferences later, talking with peers and reading many blogs like this only left with more questions than answers. McElroy wrote a short memo where he described “Brand Men” who had overall responsibility for the brand and managing of a product. Confused and loss of a sense of identity, many?—?including

Product Management 92

Product Management Product Manager User Testing Product Research 92

Mind the Product

APRIL 24, 2018

What is our positioning? We could only conclude that we had launched the product with positioning that was too generic, and that our goal – to convert all Mac users around the world, instantly – was too broad. What could make you switch from one brand to another? What blogs do you read?

User Testing 149

User Testing Customer Feedback Customer Experience Data Visualization 149

UX Studio: Product Management

SEPTEMBER 16, 2021

Apart from working with established brands and startups, we assess the expertise of various companies and create our independent rating list of trustworthy design companies. As a web design company in Germany and Japan, Goodpatch aims to fulfill the needs of raising startups and established brands. Business idea validation .

Research Software 59

Research Software User Testing Analytic Tools Feedback Software 59

Userzoom

MARCH 28, 2018

On 15th March 2018, UserZoom hosted Better UX London 2018, a day-long conference bringing some of the brightest UX talent and dazzling UX innovators together in one room. He’s also soon to release User Experience Revolution and runs the award winning user experience blog and podcast Boagworld. Paul: Oh, absolutely.

Customer Experience 50

Customer Experience User Experience User Testing Research Software 50

Indicative

SEPTEMBER 4, 2018

Keeping track of how customers are interacting with their brands, and how long products are taking to catch on with audiences traditionally requires data teams to conduct lengthy analysis. Enterprise Software Spending Expected to Reach $391 Billion in 2018 , [link]. This is especially true for marketing and product professionals.

Data Visualization 73

Data Visualization Feedback Software Analytic Tools Dashboard 73

Indicative

SEPTEMBER 7, 2018

Keeping track of how customers are interacting with their brands, and how long products are taking to catch on with audiences traditionally requires data teams to conduct lengthy analysis. Enterprise Software Spending Expected to Reach $391 Billion in 2018 , [link]. This is especially true for marketing and product professionals.

Data Visualization 71

Data Visualization Feedback Software Dashboard User Testing 71

Mixpanel

OCTOBER 17, 2019

They’re how I check on which blog articles the world finds interesting. To that end, an additional inspiration for this post was the popularity of last year’s article, 2018 Product Highlights. At your request, Mixpanel can surface segments that disproportionately contribute to conversion rates – either positively or negatively.

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Customer Experience 40

Userpilot

JULY 12, 2021

For example, we can see that 5% of the November 2017 cohort churned in March of 2018 (after four months of use). Highlight your company’s brand and emphasize user support accessibility. Make an impression – leave the user with a positive memory of the interaction. Provide support for more successful product engagement.

Analytic Tools 98

Analytic Tools Data Visualization Customer Experience Research Software 98

Intercom, Inc.

MAY 14, 2018

For instance, the fundamentals of good marketing haven’t changed: crisp writing, a compelling story, strong brand, and of course, a great product to market. 2x: In 2018 our end users were sending 500 million messages a month, double the previous year (Intercom). Rival IQ, 2018 ). from 8 minutes in 2016 ( eMarketer, 2017 ).

User Testing 223

User Testing Research Software Artificial Inteligence Marketing 223

Indicative

MAY 25, 2018

Indicative visited the 2018 Propelify Innovation Festival on May 17th. Jewell added that employers are also in a position to accept alternate education certificates, which could help open doors for those who were unable to gain skills through traditional schooling. We rounded up the best of the tech-driven talks. Deciding by Data.

Research Software 53

Research Software Banking Certifications Customer Experience 53

Intercom, Inc.

AUGUST 25, 2021

In 2018, we released a completely reimagined Business Messenger , a full-fledged “front desk for your website or app,” complete with a homepage and a library of embeddable apps. Writing has been a core part of Intercom’s DNA since its inception – Des wrote 93 of the first 100 blog posts here on Inside Intercom.

Data Visualization 220

Data Visualization Customer Experience Onboarding KPIs User Friction 220

Intercom, Inc.

APRIL 22, 2021

You last chatted with us way back in 2018, when you shared your insights on engineering and infrastructure management. And Digg is an iconic brand, really amazing products in its time. Will: One of the interesting things about writing a book is that you have a position, you have a set of beliefs about how something should work.

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

The Product Coalition

FEBRUARY 6, 2020

User expectations and pressure on companies have increased: they must be present in multiple channels, generate personalized content and positive user experiences in each of these channels. To meet these expectations, companies had to shift their marketing focus from creating brand awareness to managing customer relationships and life cycles.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

Mixpanel

OCTOBER 17, 2019

They’re how I check on which blog articles the world finds interesting. To that end, an additional inspiration for this post was the popularity of last year’s article, 2018 Product Highlights. At your request, Mixpanel can surface segments that disproportionately contribute to conversion rates – either positively or negatively.

Data Visualization 11

Data Visualization Analytic Tools Reporting Tools Customer Experience 11

Business of Software Conference

NOVEMBER 12, 2019

In this talk from Business of Software Conference Europe 2018, she explains some of the advantages with examples from MeetEdgar. But in 2018 there’ve been some big changes in the social media landscape. Why start a business when your biggest competitor has so much cash to throw around? Easier than if you’re less profitable.

Research Software 45

Research Software Software Review Data Visualization User Testing 45

Intercom, Inc.

NOVEMBER 23, 2022

Back in 2018, in what seems like another lifetime, we interviewed him to talk about the art and science of pricing – from raising prices to the pros and cons of freemium products. I think you were first on back in 2018. If you think about subscription growth, probably 85% of blog posts and content have to do with sales and marketing.

Research Software 118

Research Software Analytic Tools Feedback Software Software Review 118

Business of Software Conference

NOVEMBER 12, 2019

In this talk from Business of Software Conference Europe 2018, she explains some of the advantages with examples from MeetEdgar. But in 2018 there’ve been some big changes in the social media landscape. Why start a business when your biggest competitor has so much cash to throw around? Easier than if you’re less profitable.

Research Software 40

Research Software Software Review Data Visualization User Testing 40

freshtrax

MAY 21, 2019

in Japanese) for businesses that allows brands and business owners to engage with customers under their brands or store names. The Service Reform at the End of 2018. I picked up 3 major services/functions that will most effectively enhance your brand awareness and engagement with your customers in the Japanese market.

Research Software 85

Research Software Reporting Tools Customer Experience User Testing 85

The Product Coalition

JUNE 28, 2020

Lagos was faithful to me after my compulsory service year (NYSC) in 2018, I was hired by a new marketing agency as a Digital Marketing Executive. We had just signed up a travel brand that requires us to do something entirely different from what we’ve experienced with some of our real estate brand.

Data Visualization 130

Data Visualization Technical Review Software Review Product Management 130

Usersnap

APRIL 18, 2019

But how much do you take into consideration how they actually feel about your brand? A high NPS means your customers are more likely to turn into active promoters and brand advocates for your business – happy to wax lyrical about how great you are. Your customers are your lifeline, you know that. Enhance customer loyalty.

Customer Experience 76

Customer Experience Customer Feedback User Testing Product Research 76

Intercom, Inc.

AUGUST 30, 2018

Kate: I graduated with a graphic design degree in the late ’90s before there was anything like “user experience” and really got my start in graphic design, advertising, branding, and that kind of stuff. We’re often talking around where should the brand be, where should marketing be, where should product design be.

Customer Experience 149

Customer Experience Research Software Leadership User Testing 149

Userpilot

AUGUST 27, 2020

The term was coined by Bangaly Kaba during his time leading on growth at Instagram between 2016 and 2018. Maybe your positioning intimidates them and makes them think your product is not quite for them. This is typically because the current product positioning or experience has too many barriers to adoption for them.

Analytic Tools 94

Analytic Tools Customer Experience User Testing Customer Feedback 94

Intercom, Inc.

JULY 21, 2022

Rachel now leads the marketing team at Notion, but back then, in 2018, Rachel was head of growth marketing at Slack. In 2018, we’re going to focus on the more typical demand gen functions. You can hear or read the full interview on the Intercom blog. That was the question posed to Rachel Hepworth. Rachel Hepworth: Exactly.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

Userpilot

MARCH 6, 2020

Carlotta Basile – Associate Product Manager at Bruel & Kjaer UK Ltd – company offering acquisition and vibration software, transducers, ear simulators, sound level meters, measurement exciters, noise mapping, and positioning systems. What is your background? What made you decide to pursue this career path?

Research Software 133

Research Software Analytic Tools Feedback Software Reporting Tools 133

The Product Coalition

MAY 25, 2018

Upcoming Hands-on Agile Webinars Save the dates: On May 22nd, 2018 , the fourth webinar will address Agile Failure Patterns in organizations. On June 5th, 2018 , the fifth webinar will address Sprint planning anti-patterns ?? Follow me on Twitter and subscribe to my blog Age of Product ?? your support means the world to me! ??

Webinar 60

Webinar Agile Product Research Customer Experience 60

Andrew Chen

MAY 28, 2019

From our research, users seldom feel passionately — either positively or negatively — about the podcast app they’re using. The primary goal behind these podcasting initiatives is mostly brand-building and marketing, rather than driving revenue. The industry has not standardized around what defines a download or listen.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Andrew Chen

MAY 28, 2019

From our research, users seldom feel passionately — either positively or negatively — about the podcast app they’re using. The primary goal behind these podcasting initiatives is mostly brand-building and marketing, rather than driving revenue. The industry has not standardized around what defines a download or listen.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40

Usersnap

AUGUST 26, 2021

or “ouch…” And while we can’t guarantee you 100% positive feedback, we do have some proven strategies and tactics to help you join those 84% of digital companies that prioritized working on customer experience and recorded an increase in revenue. When customers advocate your brand that means you’re definitely doing things right.

Feedback Software 119

Feedback Software User Testing Customer Feedback Data Visualization 119

Usersnap

MAY 21, 2019

Their positive recommendations can bring in more customers.” Jitbit infographics showed that customers with great experiences are 75% more likely to proactively share about the brand. Having customers and other brands speak for you is way more powerful and efficient than doing the shouting yourself. They spend more.

User Testing 74

User Testing Customer Experience Customer Feedback Product Research 74