Usersnap

AUGUST 26, 2021

There’s a lot of details, but the main takeaways of this article are to learn: how to increase product development ROI by utilizing customer feedback methods of collecting and responding to customer feedback the software for managing and analyzing the voice of customers in context. Most recommended customer feedback software.

Feedback Software 119

Feedback Software User Testing Customer Feedback Data Visualization 119

Intercom, Inc.

JULY 9, 2020

And I put together these horrible, bad websites – I’m lucky there’s no evidence of them anymore. I’d love to dive into what those strategies were like, especially first at Atlassian, particularly because they had no sales team. Atlassian does not have an outbound sales team.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199

Mind the Product

APRIL 24, 2018

Setapp provides Mac users with a way to use and discover new apps, and developers with a new way to reach customers and generate extra revenue. We liken Setapp to Netflix for Mac software: the user pays a monthly subscription and receives access to a suite of curated Mac apps. Problems with Customer Development.

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User Testing Customer Feedback Customer Experience Data Visualization 145

Mind the Product

JUNE 19, 2018

It also stretches product managers to consider their impact on the wider business, by asking them to review their products margins and revenue generating impact. Typically this would be a cross functional team of C- level and director-level people. How can you patch out weaknesses to take advantage of opportunities? Development.

Data Visualization 89

Data Visualization Research Software Feedback Software User Testing 89

Mind the Product

NOVEMBER 21, 2019

As a product leader, you are the product manager for a leadership team, and the tricks you learned in product teams remain valuable, they just need a little tweak. Here, to help you, are five product management tricks and tools for every product leader. You’ve generated interest in your software. Value Proposition.

Reporting Tools 140

Reporting Tools User Testing Research Software Product Research 140

UX Studio: Product Management

SEPTEMBER 16, 2021

We have reviewed Berlin design studios’ competency, portfolios, and experience to define the best web design Berlin companies to work with. . Imagine you would like to design a new mobile app interface in Berlin. We are ready to help you with any design and research challenges you might have. . What will you do?

Research Software 59

Research Software User Testing Analytic Tools Feedback Software 59

Business of Software Conference

JUNE 20, 2019

In 2018, Balsamiq celebrated its 10th Birthday – an impressive achievement for any SaaS company. Founder Peldi has attended Business of Software every year since 2010, and has 5 BoS talks to his name. In this talk from BoS USA 2018 he shared another honest update about his worries in Balsamiq’s milestone 10th year.

CTO Coach 87

CTO Coach Research Software Feedback Software Weak Development Team 87

Business of Software Conference

NOVEMBER 12, 2019

Her Social Media scheduling SaaS MeetEdgar is proudly bootstrapped in a market that has some very well-funded competitors – Hootsuite alone has taken nearly $300 million in funding. In this talk from Business of Software Conference Europe 2018, she explains some of the advantages with examples from MeetEdgar. Transcript.

Research Software 45

Research Software Software Review Data Visualization User Testing 45

Business of Software Conference

OCTOBER 29, 2018

Wade Foster (CEO/Founder, Zapier) – Building Operating Cadence with Remote Teams from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? A little bit about how to build an operating cadence and a remote team.

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Business of Software Conference

DECEMBER 11, 2019

Agile methodology sounds confusing and difficult, but Bethany Pagels-Minor breaks it down to bite-size slices of delicious cakes that will will help every team work better, communicate better, and provide better returns. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates?

Agile 61

Agile Weak Development Team Feedback Software Reporting Tools 61

Business of Software Conference

NOVEMBER 12, 2019

Her Social Media scheduling SaaS MeetEdgar is proudly bootstrapped in a market that has some very well-funded competitors – Hootsuite alone has taken nearly $300 million in funding. In this talk from Business of Software Conference Europe 2018, she explains some of the advantages with examples from MeetEdgar. Transcript.

Research Software 40

Research Software Software Review Data Visualization User Testing 40

Birst BI

MAY 29, 2018

These adoption rates include all the users of the BI system – administrators who manage the system, analysts who build reports, and business users who consume reports for better decision making. This underutilization ignores employees outside the BI system who could be using valuable data to make better decisions.

Data Visualization 74

Data Visualization Analytic Tools Reporting Tools Research Software 74

Business of Software Conference

APRIL 7, 2020

In this BoS Talk you will learn: How to conduct qualitative research to tap into the customer voice more effectively. How to pair quantitative and qualitative research for a more global understanding of the customer journey. The reasons why customer service fails. So what are the reasons why customer service fails.

User Testing 69

User Testing Customer Experience Data Visualization User Friction 69

Intercom, Inc.

APRIL 22, 2021

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. If you’re a senior engineer and want to further your career, what skills should you develop?

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Technical Review Leadership CTO Coach Weak Development Team 274

Business of Software Conference

MAY 29, 2019

Making that talented team work together well, now that’s even harder. In this talk from BoS Europe 2018 Alison Coward gave some great advice on how you can design the way a team communicates and works together to ensure you get the most out of everyone on the team. Hiring a group of talented people is difficult.

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Weak Development Team Workshop Research Software User Testing 45

Intercom, Inc.

MAY 8, 2019

How do you keep up with such breakneck development? By building a nimble, swashbuckling team that relishes tackling new challenges on the high seas of marketing. One of the biggest shifts that Meghan has made is to the way her team is organized. Source: HubSpot Research, State of Inbound 2018.

User Testing 116

User Testing Customer Experience Inbound Research Software 116

Intercom, Inc.

MAY 16, 2019

That’s why we recently launched Product Tours , a dead-simple onboarding tool featuring a code-free tour builder, error notifications and quick-start templates. As our Design Lead Gustavs Cirulis shared recently, the development of the product did not come without its own challenges. Short on time?

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Reporting Tools Feedback Software Research Software Customer Experience 106

Reveal

DECEMBER 13, 2021

Many times, they have faced limitations only due to the fact that they are living and breathing human beings; and there’s only so much that they can do with their time, energy, information, and resources available to them. With technological advancement, the impact that analytics can have in the healthcare industry is tremendous.

Data Visualization 52

Data Visualization Healthcare Analytic Tools Reporting Tools 52

Andrew Chen

NOVEMBER 15, 2021

These frameworks are targeted at teams building new products, first and foremost. Everywhere you looked, there were reminders of the global scale of Uber’s business as well as the international heritage of the team driving it. The app sat on a vast worldwide network of smaller networks, each one representing cities and countries.

Books 63

Books Research Software Reporting Tools Technical Review 63

Userpilot

JULY 23, 2020

You’re signing up new users for your SaaS product every day. In his blog, we’ll show you why profitability and growth depend on retention marketing; how to measure retention; how to reduce churn rate , and how to develop a strategy for keeping and growing your customers through the critical early stages and beyond. Congratulations!

Research Software 66

Research Software Feedback Software Strategy Marketing 66

Business of Software Conference

SEPTEMBER 3, 2019

How does a bootstrapped software company effectively market especially when its founders despise (and, in fact, suck at) sales and marketing? They offered solutions and suggestions for Sys Admins via content in blogs, KB’s, videos and webcasts. Now, we are a systems management solution. Upcoming Events.

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Analytic Tools Marketing Research Software Technical Review 40

Business of Software Conference

OCTOBER 1, 2019

Rich Mironov (CEO, Mironov Consulting) – What To Do About Your Audience’s Real Roadmap Questions from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Most important in the enterprise space is our sales team.

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Business of Software Conference

MAY 21, 2020

In this informative BoS Talk, Alex Yang and Elpie Bannister take us through the Simprints’ method of finding, hiring, nurturing, and developing top talent and explain a few of the processes they had to go through to hone this skill. How do you still manage to assemble a superstar team before you dive in.

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52

Andrew Chen

JUNE 25, 2019

Hi readers, The growth teams at Uber and Airbnb occasionally met over the years to share best practices, brainstorm ideas, and share observations on the startup world. Tactic #1: Nail the value prop on your site/app. Make sure your site/app says the same thing boldly and directly. Dan Hill, ex-Airbnb Growth Lead, CEO of Alma.

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User Testing Customer Experience Research Software Feedback Software 111

Usersnap

MAY 21, 2019

Nielson Advertising’s research showed 92% of customers trust recommendations from people they know. You can set up NPS pop-ups in your product or on your website, those that are promoters and give amazing reviews are who you should reach out to. How to use Usersnap as your main customer support software.

User Testing 74

User Testing Customer Experience Customer Feedback Product Research 74

The Product Coalition

MAY 25, 2018

It covers more than 160 scrum anti-patterns that hold your scrum team back. Upcoming Hands-on Agile Webinars Save the dates: On May 22nd, 2018 , the fourth webinar will address Agile Failure Patterns in organizations. On June 5th, 2018 , the fifth webinar will address Sprint planning anti-patterns ?? up to 50 times?—?your

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Webinar Agile Product Research Customer Experience 60

Andrew Chen

JUNE 25, 2019

Hi readers, The growth teams at Uber and Airbnb occasionally met over the years to share best practices, brainstorm ideas, and share observations on the startup world. Tactic #1: Nail the value prop on your site/app. Make sure your site/app says the same thing boldly and directly. Dan Hill, ex-Airbnb Growth Lead, CEO of Alma.

User Testing 48

User Testing Customer Experience Research Software Feedback Software 48