Business of Software Conference

NOVEMBER 30, 2018

It was one of those days in the office when some things weren’t working and almost all of my time was spent jumping between ‘real work’ and dealing with tech support. I’ve changed some details – removed name of company and support guy and for the record, they ended up solving the problem in the end.

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Blog User Testing Customer Feedback Customer Experience 40

UX Studio: Product Management

NOVEMBER 8, 2021

It will take a lot of your time to review and assess every company’s website manually. Our user experience professionals have already analyzed the expertise of dozens of design agencies in San Francisco, New York, Berlin, London, to name a few. Capitol Tech Solutions. Wasted time means lost opportunities.

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Research Software User Testing Technical Review Product Research 77

Alchemer Mobile

MARCH 18, 2021

Almost all apps experienced significant change in their DAU due to COVID-19. However, if we run out of time, please be sure to leave your name with your question, and we will follow up with you directly with any answers that we have to your questions. We’re getting some answers, getting some big tech giant answers.

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Lenny Rachitsky

FEBRUARY 13, 2024

For a decade, she’s worked closely with tech companies to drive behavior change. It’s technically complex. Testing multiple prices in the market for SaaS products also means maintaining them—which no technical team wants to do indefinitely. SurveyMonkey has strong examples of this on their blog (scroll down).

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Data Visualization Product Research User Testing Research Software 104

The Product Coalition

DECEMBER 17, 2019

We’ve just made it through a decade that completely revolutionized the way we think about tech. Top companies have completely changed the face of tech, transforming our lives. Siri received mixed reviews when she first landed in the iPhone 4S in 2011. Siri received mixed reviews when she first landed in the iPhone 4S in 2011.

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Wireless Technical Review Research Software User Testing 79

Imaginary Cloud - Design

JUNE 17, 2021

It is called Participatory Design because it involves the active participation of several people (namely researchers, end-users, designers, partners, citizens, employees, and overall stakeholders) in the design process of a product. It is a strategy to democratize the design to everyone who is part of the process. Why Scandinavia?

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User Testing Research Software Customer Experience Product Research 112

freshtrax

AUGUST 31, 2021

Then, of course, there is the rapid change in the world in 2020, due to the pandemic. This is due to the fact that there is a large gap between the ideal of what I want to be as a leader and the current situation. In other words, it was just not sustainable to rely solely on the “Silicon Valley” brand to survive the market.

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User Testing Research Software Branding Workshop 105

Johanna Rothman

MAY 26, 2023

A decade or so later, I'd published several best-selling books, was already writing my blogs, and often spoke at conferences. Then, in late 2019, a fellow consultant asked me to run a workshop about consulting. In the fall of 2021, I asked for technical review on the book. Here's the story of the consulting book.

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Consulting Books Workshop Technical Review 52

Imaginary Cloud - Design

JANUARY 30, 2020

Namely, its potential to provide companies with actionable insights rather than with abstract raw data. This may be due to this new paradigm coming from, and still being restricted to, the realm of data scientists. Much has been written in subsequent articles about the potentials of augmented analytics for businesses.

Data Visualization 103

Data Visualization Analytic Tools Research Software Feedback Software 103

Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. Marketing technology is now the largest portion of total marketing budget (29% on average according to Gartner ).

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Analytic Tools Research Software Feedback Software Reporting Tools 223

Johanna Rothman

NOVEMBER 11, 2019

She blogs on jrothman.com and createadaptablelife.com and writes columns around the web. Here's how to dissect that bio: In Line 1, I use my first name because I want people to connect with me , as a human being. As for certifications, as I write this in 2019, the agile community has too many framework battles.

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Technical Review Software Review Workshop Certifications 60

The Product Coalition

FEBRUARY 4, 2020

The name is an acronym of four prioritization categories: Must have, Should have, Could have, and Won’t have. It could be to delight customers (measured in positive reviews and referrals) or reduce abandonment. It’s also the simplest to understand for non-technical stakeholders. Are you interested in Product Management?

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Customer Experience Product Management Product Manager Technical Review 78

Amplitude

OCTOBER 30, 2020

My name is Arjun Devgan and I joined Amplitude in May 2019 as its first-ever VP of Global Customer Success. Our insatiable desire to innovate and build category-defining technology is one of our greatest strengths as a company. It’s our responsibility and we refuse to sugar-coat it even in a recruiting blog.

Customer Experience 52

Customer Experience Software Review Technical Review B2B 52

Usersnap

JULY 16, 2021

Google’s tech alone didn’t build them into a top company; User Research matters too! Critical for their expansion, doing so also established current tech trends. How can tech and available data enhance research initiatives? Field tests, like on-location inquiries, can drag on due to logistics. Definitely not!

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User Testing Research Software Customer Feedback Feedback Software 84

Userpilot

DECEMBER 10, 2020

A spate of bad reviews can be a serious obstacle to growth, retention and customer acquisition. 88% of buyers are influenced by online reviews when making purchase decisions ( Zendesk ). It costs between 5 and 25 times more to acquire new customers than to retain current ones ( Harvard Business Review ). Source: capterra.com.

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User Testing Feedback Software Customer Feedback Analytic Tools 95

Usersnap

APRIL 12, 2019

Google’s tech alone didn’t build them into a top company, User Research matters too! Critical for their expansion, doing so also established current tech trends. How can tech and available data enhance research initiatives? Field tests, like on-location inquiries, can drag on due to logistics. Definitely not!

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User Testing Research Software Customer Feedback Feedback Software 110

Userpilot

FEBRUARY 25, 2021

That was almost a 50% increase from 2019 (Adjust accordingly for lockdowns). The most common content marketing assets are: Blogs Whitepapers Case studies Videos Infographics Webinars Software demos Customer Testimonials. inurl: blog intext:” podcast marketing” intitle:” content marketing.”. Why educational and inspiring?

Research Software 68

Research Software User Testing Outbound Marketing 68

Usersnap

JUNE 11, 2019

Speed is the name of the game now. Technology has advanced to higher levels of integration where collaborated devices pass data to multiple devices. There have been instances like the bitcoin nodes disappearing from the network due to software failures. Technology has gone digital. Maximizing QA value in 2019.

Analytic Tools 85

Analytic Tools Feedback Software Reporting Tools Data Visualization 85

The Product Coalition

MARCH 2, 2020

the State of Practice in 2019 ’ edition found that new converts to Scrum, for example, will recruit themselves mostly from the late majority and laggards. Copyright notice : InfoQ, 2019. Or the ‘tech lead’ of the Development Team is making a forecast on behalf of the Development Team.) do not attend the Sprint Review.

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Reporting Tools Data Visualization Product Research Systems Review 78

Userpilot

JULY 13, 2021

While reviewing their design files, ask yourself the following questions: Is the folder structure organized and intuitive? Do the element names follow a convention? Piola Digital Solutions is based in Nashville, Tennessee, and was founded in 2019. It’s part of the craft. From toptal.com. Complexity of design. Conclusion.

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Research Software Feedback Software Data Visualization Reporting Tools 98

Intercom, Inc.

OCTOBER 27, 2022

After running the first editions of the conference by himself, Alex sold B2B Rocks and, in 2019, he founded Collect , a platform that helps businesses collect and manage client documents, in the hopes that by putting this process on autopilot, teams can be more productive and focus their energy on bigger things. Alex: A lot.

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Technical Review Software Review Systems Review Data Visualization 118

Business of Software Conference

JUNE 19, 2020

So just like starting soft here a little bit of background on who in God’s name am I to come up here and talk about these things. We actually had name confusion like that pricing consulting company What’s this product. Basically, said that we’re being unethical because we were doing fake reviews. How about now.

Analytic Tools 52

Analytic Tools Data Visualization Research Software User Testing 52

Userpilot

SEPTEMBER 23, 2021

That’s an increase of 8% from 2019. If your product doesn’t work without a complicated technical integration, or your lead filtering system is very strict, it might actually be better to have a sign-up flow that creates lots of friction intentionally. As the name suggests, this is where you welcome your new users to your product.

Analytic Tools 90

Analytic Tools Onboarding KPIs Customer Experience User Testing 90

Modus Create

JULY 7, 2020

This article expands on the most advanced technique in my earlier blog post, New Relic and JMeter Performance Remediation – Part 3 , Introduce transactional asynchronous messaging. Verify that the name and address are something you could actually ship to. Remember – latency is the enemy of throughput due to Little’s Law.

Messaging 84

Messaging Analytic Tools Data Visualization User Testing 84

Business of Software Conference

APRIL 24, 2020

She is often cited as an expert on the topic of creating more open, honest workplace environments, and has been published in Harvard Business Review, CNBC, Inc, and Fortune among others. . My name is Claire Lew and I’m the CEO of Know Your Team. Like I like I’ve read a lot of this in blog posts. Transcript.

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Weak Development Team Vision Feedback Software Management 40

ProductPlan

APRIL 25, 2019

Let’s review some of these project management principles and discuss how applying them can help product managers. Product-name ideas. © ProductPlan 2019. Technology Roadmap. Technology Roadmap Templates. Try it Free. Enterprise. Integrations. Try it Free. Enterprise. Integrations. Product Management. /. Contact Us.

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Product Management Product Manager Management Management 79

Business of Software Conference

NOVEMBER 26, 2018

Video, Slides, Transcript and Rahul’s blog about this follow… Understanding Customers. BoS Europe 2019 BoS USA 2019. Anyway, my name is Rahul. Press reviews are kind of blah, sales cycles take too damn long, but you can almost always feel it when it is happening. Upcoming Events.

User Testing 103

User Testing Product Marketing Engineering Feedback Software 103

Gainsight

JULY 7, 2021

Plus, it wasn’t often that someone starting a SaaS company in Phoenix, Arizona got to hear from the likes of SaaS all-stars such as Aaron Levie, Tien Tzuo, Neeracha Taychakhoonavudh, Bill Binch, Bernie Kassar, Kia Puhm, Byron Deeter, Roger Lee…and some guy named Nick Mehta. 2019 was a banner year for Pulse.

Feedback Software 45

Feedback Software Customer Experience Technical Review User Testing 45

Business of Software Conference

SEPTEMBER 3, 2019

The founders just started doing what they loved: Talking tech. They offered solutions and suggestions for Sys Admins via content in blogs, KB’s, videos and webcasts. BoS USA 2019 BoS Europe 2020. Last names notwithstanding we actually are identical twin brothers. Your name is Shane or Shawn. Upcoming Events.

Analytic Tools 40

Analytic Tools Marketing Research Software Technical Review 40

Modus Create

MARCH 8, 2020

As the world observes International Women’s Day on March 8th, it is a great reminder to celebrate the women that help drive Modus and support women in technology every day. While many articles focus on the lack of women in technology, that is not the approach I want to take. Technology consists of many different roles and jobs.

Research Software 105

Research Software Technical Review Feedback Software Analytic Tools 105

Intercom, Inc.

JULY 9, 2020

In many ways it offers him a unique perspective which he shares with us here – from his early days exploring search as a means to supporting his gaming tournament websites to spearheading the growth of an increasingly important tech discipline. I first got started in SEO, I think at around 16 years old.

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Analytic Tools Research Software Data Visualization Technical Review 199

Business of Software Conference

JUNE 20, 2019

Founder Peldi has attended Business of Software every year since 2010, and has 5 BoS talks to his name. April Dunford UK Book Launch Tour BoS USA 2019 BoS Europe 2020. We didn’t really know what to call this talk so we gave it this name. They were not review quarterlies. Upcoming Events. So this was the title of the talk.

CTO Coach 87

CTO Coach Research Software Feedback Software Weak Development Team 87

Business of Software Conference

OCTOBER 1, 2019

BoS USA 2019 BoS Europe 2020. So there’s almost always two questions that I hear from the executive team or the leadership team when faced with reviewing a roadmap or anything else that comes out of product management usually they are phrased in these two ways. It can’t be a name calling. Upcoming Events.

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Roadmap Consulting User Testing Weak Development Team 40

Intercom, Inc.

FEBRUARY 21, 2019

com, formerly G2 Crowd; we recently just changed that name and our website. If Yelp is for restaurant reviews, we’re that for software. “The SaaS and the tech worlds are going through a bit of an evolution in a similar way to maybe what cars and car selling went through” That’s kind of sad to me. Ryan: Sure.

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Education Reporting Tools User Testing Customer Experience 123

Userpilot

MAY 19, 2021

How Neil Patel Drives Millions Of Visitors To KISSmetric’s Blog. How Mashable Grew Their Blog To Two Million Readers In 18 Months Using Keyword Research. How Neil Patel Drives Millions Of Visitors To KISSmetric’s Blog. He and his team have achieved success on more than three blogs: KISSmetrics, Neil Patel’s blog and Crazy Egg.

Research Software 119

Research Software B2B User Testing Customer Experience 119

Intercom, Inc.

JANUARY 10, 2019

On the heels of our 2018 retrospective, we decided to take a look at what product themes and technology are likely to define the year ahead. Des: We’re going to talk entirely about 2019, and this will be mostly looking forward. I think bots are going to be a massive success as a technology. Short on time?

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User Testing Banking Customer Experience Technical Review 143

Userzoom

AUGUST 6, 2019

In the following video and transcript of their talk at BetterUX London 2019 , Katja and Pietro discuss how they democratized UX and took a journey towards a corporate UX majority, by running two concurrent teams: Team Hive, which is focused on the development of design systems, and Team Swarm, focused on user research and insights.

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User Testing Product Research Presentation Research Software 101