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The 4 most recent product design books every designer should read

Imaginary Cloud - Design

It is not that those books are bad. In a time when there was very little acknowledgment about the importance and the role of design, when design was mainly done by developers and with very little user awareness. And I follow some blogs”. Those books could be summarized without much loss in a blog post or podcast.

Books 138
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Negative User Feedback? Handle it like Bill Gates!

Userpilot

A spate of bad reviews can be a serious obstacle to growth, retention and customer acquisition. You should care about negative feedback, because your customers – actual and potential – care about it: 89% of people look for new suppliers after just one bad experience ( Oracle ). Blogs and the comments under them.

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13 Best Product Management Books to Read in 2021 – Product Manager Must-Reads

Userpilot

Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. Product Mastery by Geoff Watts teaches you how to be a successful product owner within agile software development practices with the use of case studies. Plot summary. out of 5 stars.

Books 98
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How To Elevate Your Online Customer Service With Screenshots And Annotations

Usersnap

72% of customers blame poor customer service as the reason for having to explain their issue multiple times. Top 4 Struggles for Customer Service Teams. You have to understand the customer’s problem and forward it to the developers or marketing team. They have over 15 million users globally as of 2019.

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The 5 most recent design books every designer should read

Imaginary Cloud - Design

It is not that those books are bad. In a time when there was very little acknowledgment about the importance and the role of design, when design was mainly done by developers and with very little user awareness. And I follow some blogs”. Those books could be summarized without much loss in a blog post or podcast.

Books 52
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Citrix Monitoring in 2020

eG Innovations

You want your end-users to experience less technical faults by having a system in place that allows you and the team to be more proactive. For example, when using Azure IaaS to store data, applications, operating systems, when application servers or desktops are hosted in the cloud, you still need to monitor those.

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Watch: The State of Mobile Consumer Engagement 2021 Webinar

Alchemer Mobile

Almost all apps experienced significant change in their DAU due to COVID-19. And we’ll also be posting a blog post soon to share some of the summaries from the webinar, so we can always answer questions there as well. During the webinar, you can engage with Team Apptentive by chatting along, I hope you do that. Transcript.