Healthcare Apps: 2022 Mobile Customer Engagement Benchmarks
Alchemer Mobile
MARCH 29, 2022
.” – Milan Shah, CTO, Biofourmis. After a major MAU uptick in 2020 due to pandemic-driven lockdowns, many consumers continued their activity in mobile apps in order to manage care in 2021. However, these numbers are improvements from 2020, especially in annual retention which saw a 25% year-over-year gain.
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