Alchemer Mobile

MAY 21, 2020

2020 has been volatile for Finance apps. As we look ahead to our “new normal,” Finance app product managers and marketers must plan for usage swings both positive and negative depending on their offerings, and even within different pieces of their mobile experiences. This is our fifth consecutive year conducting this research.

Finance 147

Finance Feedback Software User Testing Research Software 147

Amplitude

MARCH 4, 2021

Product managers make our essential, everyday digital products possible. Some even say we are in the “ golden age ” of product management. Bureau of Labor Statistics (BLS), which tracks over 1,000 occupations, isn’t even clocking product management as a career path. Who Are Product Management Professionals?

Data Visualization 98

Data Visualization Reporting Tools Analytic Tools Technical Review 98

Alchemer Mobile

APRIL 6, 2021

The food and drink industry was heavily impacted by restrictions on dining, shopping, and delivery in 2020. In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Food and Drink category. 2021 Engagement Benchmarks for Food and Drink Apps.

Feedback Software 243

Feedback Software Research Software User Testing Systems Review 243

Alchemer Mobile

AUGUST 6, 2020

Product managers are rapidly advancing their skills, and as a result, the industry as a whole has had to level-up to compete as the world’s biggest brands continue to adopt a mobile-first approach. We’ve written a lot—and I mean A LOT—of content focused around mobile product management. What Is Mobile Product Management?

Feedback Software 179

Feedback Software User Testing Data Visualization Product Research 179

The Product Coalition

MARCH 11, 2024

According to a 2020 study by the Human-Computer Interaction (HCI) conference on user experience and ad placement, ads are strategically placed, interrupting your learning flow just as you are feeling a sense of accomplishment. For example, Duolingo’s daily streak system encourages consistent learning.

Research Software 103

Research Software Reporting Tools Artificial Inteligence Customer Experience 103

Intercom, Inc.

DECEMBER 28, 2022

For one, Eoghan McCabe , our Co-founder and Chairman, returned to the role of CEO , the position he had held from our founding in 2011 until 2020 – and he is bringing a renewed focus on the customer service space, so you can expect to see even more innovation from us in that area. Dealing with the tail impact of the pandemic (?

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

The Product Coalition

APRIL 7, 2021

How to Support Women in Technology?—?And especially in technology?—?is In fact, 1 in 4 women are now considering leaving the workplace or downshifting their careers, according to the 2020 Women in the Workplace study released by McKinsey & Co. While this is a start, it is not the solution. is staggering.

Reporting Tools 78

Reporting Tools Technology Embedded Analytics Leadership 78

The Product Coalition

MARCH 25, 2022

The overall technological progress enhances a lot of business areas, and financial technologies are certainly part of that dynamic. Banks, insurance companies, and trading platforms use digital solutions to facilitate their communication with clients and make operations easier to perform.

Research Software 115

Research Software Feedback Software Reporting Tools Data Visualization 115

Alchemer Mobile

APRIL 2, 2021

While we watched brave, brilliant healthcare workers combat the pandemic on the front lines, the mobile technology used to support their efforts from home underwent massive change. Healthcare apps saw incredible floods of new consumers as the world transitioned to managing health remotely, and the impact on engagement was stunning.

Healthcare 147

Healthcare Feedback Software Research Software User Testing 147

Userpilot

JANUARY 21, 2021

The best product walkthrough tools are the ones that keep evolving and improving year after year. Technology and best practice are always moving on, so don’t waste your time checking out last year’s guides. Check out our selection right now: How do I pick the best product walkthrough tools? They’ll be out of date!

Analytic Tools 97

Analytic Tools Feedback Software Reporting Tools Data Visualization 97

Alchemer Mobile

APRIL 13, 2021

Digital shopping exploded in 2020, with an increase in both consumers and usage. In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Food and Drink category. Here are the 10 most popular phrases for both iOS and Android throughout 2020.

Feedback Software 232

Feedback Software Research Software User Testing Systems Review 232

Alchemer Mobile

APRIL 28, 2021

One size did not fit all for Utilities apps in 2020. In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Utilities category. Below are the 10 most popular phrases in both iOS and Android app store reviews throughout 2020.

Feedback Software 234

Feedback Software Systems Review User Testing Travel 234

Alchemer Mobile

DECEMBER 21, 2022

Obviously, in order to start segmenting on demographic data, you’ll need a system and CRM to collect this information. This takes some basic research but tools like Statista can help you quickly gather high-level data. Risks Shifted to Fans: Customers whose expressed emotion has shifted from negative to positive, or from Risk to Fan.

User Testing 263

User Testing Customer Feedback Feedback Software Product Research 263

Userpilot

DECEMBER 11, 2019

2020 is set to be a big year for SaaS. Hopefully, the product management tools we’re going to cover will help you out! We’ve split the tools into different categories, so feel free to jump ahead to whichever kind of product you need. Feedback management (Canny, Airfocus, ProdPad). These are must-have for any PM.

Data Visualization 69

Data Visualization Feedback Software Research Software Analytic Tools 69

Alchemer Mobile

APRIL 7, 2021

Finance brands were generally spared by the marketplace shakeup of 2020. Consumers used Finance apps for the same standard purposes, although DAU spiked as people used mobile as their primary access point to banks and finance management. In 2020, the results were no different. 2021 Engagement Benchmarks for Finance Apps.

Finance 147

Finance Feedback Software Research Software Systems Review 147

Alchemer Mobile

MARCH 26, 2021

To give you a general idea of where the mobile playing field is today, here are a few 2020 stats from our friends at App Annie : App Annie’s State of Mobile report is a fantastic place to start when looking for a general lay of the land and high-level stats. Invest more in the right tools. Love Dialog. Rating prompts.

User Testing 257

User Testing Customer Experience Feedback Software Research Software 257

Gainsight

OCTOBER 23, 2019

The critical role played by customer success (CS) teams is well known, as is the importance of the customer success software powering these teams. But, could thinking about customer success software as a category be leading us down the wrong path? Understanding the Customer Success Software Market. Here’s why.

Analytic Tools 60

Analytic Tools Research Software Feedback Software Customer Communications 60

The Product Coalition

FEBRUARY 13, 2021

According to Square , the number of cashless businesses went from 8% to over 30% in the first 54 days of COVID in 2020. Venmo, Stripe, and Cash (by Square) are all popular apps, but they work only for users who use the same service or within their walled gardens. The solution providers (Venmo, Stripe, etc.) What is the solution?

Reporting Tools 104

Reporting Tools Banking Customer Experience Framework 104

Gainsight

SEPTEMBER 20, 2019

Customer growth is the goal of every business, but budgeting for a growth-driven strategy in 2020 is as difficult as ever. Customer growth is constantly evolving as new advancements in technology are made. Investing in systems : Innovation is what separates us from the cavemen. How to budget for renewal management.

Reporting Tools 56

Reporting Tools Customer Experience Customer Feedback Data Visualization 56

Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. And that’s where people like Adam Markowitz come in.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Userpilot

MARCH 11, 2022

To help you in your first 90 days on the job, we’ve compiled a collection of some of the best product management resources. The collection includes our favorite conferences, podcasts, blogs, books, newsletters, courses, and Slack groups for product managers. What does product management include?

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Gainsight

APRIL 21, 2022

Over the past several years, Gainsight has turned to the field of information and statistical reporting to aid in traversing change and building out new paths. stem from hundreds of thousands of surveys with respondents who are consumers, heads of business, and technological leaders. Specialized technology. Customer success!

Reporting Tools 52

Reporting Tools Research Software Data Visualization Technical Review 52

Userpilot

SEPTEMBER 14, 2022

In this article, we included the best tips and advice for product marketing managers (PMMs) on how to launch a product, along with various tips that can help your process go smoothly. Both Product Marketing and Product Management teams need to work together. Write a positioning statement- how is your product different?

Product Research 98

Product Research Feedback Software Research Software Product Marketing 98

Alchemer Mobile

MAY 25, 2021

For those of you who don’t know, Zola is an app and website that helps with all things related to weddings – from creating a wedding website to sending invites to managing your registry (and much more). For our inaugural Tough Love Tuesday, we’ll be talking about Zola. They targeted me at the right time. percent on iPhones and 3.93

Customer Experience 147

Customer Experience Reporting Tools Data Visualization Technical Review 147

Alchemer Mobile

DECEMBER 21, 2022

Demographic factors Obviously, in order to start segmenting on demographic data, you’ll need a system and CRM to collect this information. This takes some basic research but tools like Statista can help you quickly gather high-level data. Mobile surveys are proven to drive higher response rates and increase customer engagement.

User Testing 130

User Testing Customer Feedback Feedback Software Product Research 130

The Product Coalition

DECEMBER 11, 2020

By now it’s well known that Quibi, which launched in April of 2020 and raised $1.75 While there’s no joy in watching a well-intentioned product fail, it’s important to examine why a seemingly sure-fire recipe for success still managed to be dead on arrival. By October 2020, the Wall Street Journal reported that Quibi would shut down.

Reporting Tools 145

Reporting Tools Download User Testing Certifications 145

Usersnap

JUNE 8, 2020

Usersnap’s 1st virtual summit, The Journey To Customer-Centric Growth , set sail on May 20th 2020. Technology, customer behaviors and the unforeseeable pandemic were the hot topics many of the speakers touched on and asked about by the audience. says a Customer Success Manager from the UK. Get inspired by Klaus-M.

User Testing 40

User Testing Customer Feedback Customer Experience Feedback Software 40

The Product Coalition

JANUARY 11, 2023

This happened when I started to learn about UXR for the very first time back then in 2020. UX research, on the other hand, is concerned with understanding how people interact with products or services and using that understanding to improve the overall user experience, emphasizing digital products.

User Testing 127

User Testing Product Research Data Visualization Customer Feedback 127

The Product Coalition

APRIL 26, 2021

Join more than 150 peers from May 27–29, 2021 , for the Virtual Agile Camp Berlin 2021, a live virtual Barcamp using open space technology principles and practices. ?? The Scrum Team inspects how the last Sprint went with regards to individuals, interactions, processes, tools, and their Definition of Done. Source : Scrum Guide 2020.

Data Visualization 89

Data Visualization Information Reporting Tools Agile 89

The Product Coalition

JULY 10, 2020

Starting changing, and I am not referring to the introduction of a new video conferencing tool, always requires the acceptance that there is a problem that needs attention. Join the 25th Hands-on Agile meetup on August 20, 2020, to explore the virtual Ecocycle Planning. ?? Do you want to get this article in your inbox?

Agile 83

Agile Reporting Tools Feedback Software Systems Review 83

The Product Coalition

DECEMBER 23, 2023

Source: [link] “This new architectural phenomenon [skyscrapers] was made possible by the invention of electric lighting, air conditioning and the telegraph system which meant that offices no longer had to be situated beside factories.” The 2020 Pandemic to 2023… The 2020 pandemic led to isolation and sometimes loneliness for many.

Fractional CTO 113

Fractional CTO User Testing Research Software Reporting Tools 113

ProductPlan

DECEMBER 11, 2019

There are so many changes happening in product management as I write this, and the evolution only seems to be accelerating. With your support, we dove into the most result-driven strategies, popular frameworks, and groundbreaking leaders who changed the product management landscape. I’m excited to watch it all unfold.

Technical Review 59

Technical Review Systems Review Software Review Onboarding KPIs 59

Amplitude

DECEMBER 18, 2020

When they spoke with over 350 product development leaders for Amplitude’s 2020 Product Intelligence Report , they found that 44% of the companies we surveyed grew by at least 25% by using product analytics as a part of their growth strategy. Part 1: Use Data Management to Build a Solid Knowledge Base. What Is Product Analytics?

Data Visualization 116

Data Visualization Analytic Tools User Testing Product Research 116

PMLesson's Ace the PM Interview

APRIL 26, 2022

Three huge economic sectors employ the majority of data scientists or analysts: finance, insurance and professional services. Start Learning But as a data scientist or analyst whose position is in demand, those with formal training and little to no experience may still be able to find an excellent position.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

Alchemer Mobile

AUGUST 5, 2020

Apptentive published our 2020 Mobile App Engagement Benchmark Report for Finance apps in early March, right as COVID-19 hit North America hard. The data in the report is from FY 2019 and serves as a yardstick to help app publishers measure customer emotion and understand what’s changed. You can download the full report here.

User Testing 246

User Testing Finance Customer Feedback Feedback Software 246

The Product Coalition

MAY 11, 2021

In March 2020, due to the covid outbreak, Aircall’s employees started working remotely. Two weeks later, I joined the company as Head of Product and manager of a team of 15 people I have never met before and I would not meet in person for at least the next 3 months. The answer was: ‘You talk to the Product Manager’.

Leadership 177

Leadership Feedback Software User Testing Customer Feedback 177

Intercom, Inc.

JUNE 9, 2020

Near-term issues of cash management for liquidity and solvency are clearly paramount. But soon afterward, businesses will need to act on broader resilience plans as the shock begins to upturn established industry structures, resetting competitive positions forever.”. Neil Webb (@neilmwebb) March 31, 2020. Make decisions quickly.

Strategy 197

Strategy Feedback Software Customer Experience Reporting Tools 197