Userpilot

MARCH 11, 2021

Customer retention management software collects user data, organizes it, analyzes it, and creates actionable insights for your product team. The software you choose should have multiple ways of collecting customer data. The data should be a mix of qualitative and quantitative data.

Analytic Tools 98

Analytic Tools Data Visualization Reporting Tools User Testing 98

Amplitude

OCTOBER 14, 2020

In order to meet this moment, teams need to build fast, and build with data. Most teams strive for this, but some run into problems when they try to force fit incumbent data storage and visualization systems to the real-time behavioral analytics this strategy demands. Luckily, you don’t have to wait.

Data Visualization 119

Data Visualization Analytic Tools Reporting Tools Research Software 119

Atlassian

FEBRUARY 9, 2022

That’s the thinking behind Atlassian IT’s service desk consolidation project. In short, we used our own products to vastly improve the end-user customer experience while consolidating and automating the data flow so our support team can make better decisions, faster. Why we built a new service desk. In IT Service Management.

Data Visualization 75

Data Visualization Reporting Tools Analytic Tools Customer Experience 75

Userpilot

JULY 14, 2021

Written by content writers who have never used any of those tools, and frankly – have no clue what they are talking about. Because we’re just a different kind of onboarding tool! ?????. There are no one-size-fits-all tools – don’t trust the reviews! Pendo offers very robust analytics, but it comes at a high price.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Userpilot

OCTOBER 20, 2021

Which tool is better for the different jobs-to-be-done? And a good onboarding flow not only needs to be built – it also needs to be optimized with product usage analytics. Pendo comes out stronger than WalkMe for developing SaaS onboarding experiences and product analytics thanks largely to its more robust user segmentation tools.

Analytic Tools 80

Analytic Tools Data Visualization Feedback Software Reporting Tools 80

eG Innovations

MARCH 1, 2022

When a user called in about poor application performance, there was always the suspicion that the reported issue could be on the user’s end point or in their home network or with their ISP (Internet Service Provider). The Challenge of Help Desk Teams: Lack of Tools and Visibility.

Reporting Tools 52

Reporting Tools Data Visualization Customer Feedback Customer Experience 52

eG Innovations

NOVEMBER 9, 2022

Using Azure as the umbrella we see new Microsoft services arise each year. Last year the Windows 365 service was born with a Cloud PC service offering both Business and Enterprise subscriptions. Windows 365 is available in two editions: Windows 365 Business and Windows 365 Enterprise. What is Windows 365?

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Customer Experience 52

Userpilot

JUNE 21, 2021

The Net Promoter Score (NPS) captures your user sentiment and informs you how likely your users are to recommend your tool to their friends. Here is a list of the top five NPS software tools, with a set of questions to help you evaluate which one should go into your SaaS martech stack. Best NPS feedback software in 2021.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization User Testing 52

eG Innovations

SEPTEMBER 17, 2021

Many businesses therefore evaluate and use managed IT (Information Technology) services to stay competitive and meet their organization’s technical needs. A managed service provider (MSP) is a business that handles a customer’s IT infrastructure and/or end-user systems remotely, usually on a subscription basis.

Reporting Tools 52

Reporting Tools Data Visualization Technical Review Systems Review 52

Usersnap

AUGUST 20, 2021

Well, you thought you had actionable insights, but then the end result was a big floparoo? It’s the voice, emotions, and insights of how your customers experience your product. You can collect customer feedback in a variety of ways: Messenger tools Social media Email. Better products and services. Why is it Important?

Feedback Software 52

Feedback Software Customer Feedback User Testing Data Visualization 52

eG Innovations

MAY 28, 2021

Logon Simulators are a common tool used for VDI and digital workspace monitoring. Some administrators run the simulations the throughout the day, while some others run these simulations shortly before predicted demand e.g., at 7am to pre-empt the morning office rush hour logon at 8:30-9am. You can quickly add or.

Reporting Tools 90

Reporting Tools Data Visualization Embedded Analytics User Testing 90

eG Innovations

NOVEMBER 3, 2022

In today’s article, I will be highlighting eG Enterprise’s monitoring capabilities for Amazon’s AWS NICE DCV VDI protocol that was used first in Amazon’s AppStream 2.0 for the Amazon WorkSpaces service for digital workspaces. Customers across a broad range of HPC workloads use NICE DCV for their remote visualization requirements.

Data Visualization 52

Data Visualization Reporting Tools Enterprise Customer Experience 52

eG Innovations

JULY 8, 2021

In my last blog, I wrote about how to set up Azure Monitor for WVD leveraging a Log Analytics Workspace. Azure dashboards are free to use so I am not going to cover them in this blog, they are well-documented in the Microsoft documentation, here. Using Azure Monitor for Monitoring Azure Virtual Desktop (AVD) and Estimating Your Costs.

Data Visualization 92

Data Visualization Analytic Tools Reporting Tools User Testing 92

eG Innovations

AUGUST 11, 2022

Citrix monitoring refers to the ability to monitor Citrix services end-to-end. It includes the ability to monitor user experience – from logon time to application launch time to screen refresh latency so administrators can easily monitor and track if they are meeting their service levels (SLAs). 1 About Citrix Monitoring Tools.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Research Software 52

eG Innovations

JUNE 4, 2021

How to set up Azure Monitor to use a Log Analytics Workspace. At the end of March 2021, Microsoft released Azure Monitor for Windows Virtual Desktop (WVD) for General Availability. Background on Azure Log Analytics Workspace. Before getting started, you will need to know what a Log Analytics Workspace is.

Data Visualization 98

Data Visualization Analytic Tools Customer Feedback Customer Experience 98

eG Innovations

AUGUST 3, 2021

Troubleshooting with automated and built-for-Citrix monitoring tools. 1 How does eG Enterprise monitoring integrate with Citrix? 4 Can eG Enterprise narrow down issues related to the user’s ISP provider? How far does eG Enterprise go to provide end-to-end performance visibility? Does eG Enterprise alert or report on this?

Analytic Tools 52

Analytic Tools Data Visualization Research Software Reporting Tools 52

Gainsight

JUNE 10, 2021

Some of our speakers conducted presentations from great distances, others, especially our keynote speakers, were present at August Hall in San Francisco on June 9th and 10th, 2021. We are beyond elated to announce the 2021 GameChanger Awards! They also discovered the ability to predict future ARR growth. .

Feedback Software 52

Feedback Software Reporting Tools Customer Communications Data Visualization 52

Userpilot

JUNE 2, 2022

But to get the product growth insights and measure the success of your product marketing efforts, it’s crucial to know and optimize the actionable B2B metrics. Cross-referencing data from product analytics with acquisition sources helps you identify and optimize the most profitable channels and bring down acquisition costs.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Amplitude

OCTOBER 14, 2020

In order to meet this moment, teams need to build fast, and build with data. Most teams strive for this, but some run into problems when they try to force fit incumbent data storage and visualization systems to the real-time behavioral analytics this strategy demands. Luckily, you don’t have to wait.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

eG Innovations

MAY 17, 2022

“The report contains valuable insights, and a few surprises, but first and foremost an important perspective on the adoption of Azure Virtual Desktop. The resulting report is a compilation of the responses of 500+ IT professionals from across the world and includes learnings, analysis, and trends. Interesting Findings.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Feedback 52

eG Innovations

MAY 17, 2022

“The report contains valuable insights, and a few surprises, but first and foremost an important perspective on the adoption of Azure Virtual Desktop. The resulting report is a compilation of the responses of 500+ IT professionals from across the world and includes learnings, analysis, and trends. Interesting Findings.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Feedback 52

eG Innovations

AUGUST 23, 2022

Azure Advisor is a free service and can be accessed via the GUI on the Azure portal where recommendations are collated and can be manually examined. Leveraging Azure Advisor to reduce costs is a common strategy for users deploying services such as Azure Virtual Desktop (AVD) on Azure at scale. The Azure Advisor score is also reported.

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Systems Review 52

eG Innovations

MAY 28, 2021

Logon Simulators are a common tool used for VDI and digital workspace monitoring. Some administrators run the simulations the throughout the day, while some others run these simulations shortly before predicted demand e.g., at 7am to pre-empt the morning office rush hour logon at 8:30-9am. You can quickly add or.

Reporting Tools 52

Reporting Tools Data Visualization Embedded Analytics User Testing 52

eG Innovations

OCTOBER 11, 2021

How eG Enterprise customers stand to benefit more from the recently announced Nutanix – Citrix partnership. A few weeks ago, we had the great pleasure to be involved with and sponsor the Nutanix NEXT event (21 September 2021), where we saw some really exciting announcements around the Nutanix-Citrix Partnership.

Reporting Tools 52

Reporting Tools Data Visualization Customer Experience Product Research 52

Userpilot

SEPTEMBER 27, 2023

To activate and convert new customers, it uses a combination of freemium or free trials and self-service onboarding and support. Product analytics are essential to identify friction that slows down user progress through the funnel. Self-serve purchases also free up the sales team so that they can focus on enterprise sales.

Feedback Software 86

Feedback Software Analytic Tools Onboarding KPIs Data Visualization 86

Intercom, Inc.

JANUARY 5, 2022

There are enough stories of data breaches and cyber attacks to chill even the savviest security engineer to the core. Suddenly, the team got to know SOC 2 Reports all too well and realized just how burdensome and unscalable it could become, especially for high-growth startups. And that’s where people like Adam Markowitz come in.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

The Product Coalition

AUGUST 12, 2020

Gibson sees digital transformation as the major blocker for businesses and enterprises looking to implement AI technology. Most (enterprises) still have many out of date IT practices,” he said, “making AI prohibitive to adopt.” The models run on Konduit Serving, and business metrics are monitored through a custom dashboard.

Reporting Tools 80

Reporting Tools Research Software Artificial Inteligence Data Visualization 80

eG Innovations

FEBRUARY 12, 2021

Role of eG Enterprise in the Citrix User Experience. solutions to enhance IT service performance, increase operational efficiency, ensure IT effectiveness, and deliver on the ROI promise of transformational IT investments across physical, virtual, and cloud environments. – Global Workplace Analytics.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

Userpilot

FEBRUARY 27, 2023

We also analyze successful onboarding flows and evaluate various tools that can help product managers , product marketers and UX designers deliver outstanding onboarding experiences. Self-service automated help allows users to access assistance and guidance on their own terms – whenever and wherever they want.

Onboarding KPIs 98

Onboarding KPIs User Testing Customer Experience Customer Feedback 98

Atlassian

JANUARY 27, 2022

Download our Q2 FY22 earnings report here. When EMC decided to move from their Data Center deployments to Cloud, they saw a unique chance to make long-lasting improvements. “We Of note: approximately one-third of total Cloud migrations in Q2 came from Data Center. Wins for enterprise customers. No worries!

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Research Software 52

Userpilot

JUNE 4, 2021

Important Note: WalkMe, Userlane, and Whatfix are suitable for the employee onboarding use case when you’re onboarding with a third-party tool like Salesforce and Workday. Because we have several years of expertise in user onboarding, product adoption, and UI/UX design, we’ve used all the tools from this list.

Feedback Software 59

Feedback Software Analytic Tools User Testing Customer Feedback 59

Roy Madden

FEBRUARY 15, 2022

As CISO, David’s primary focus is to oversee cybersecurity, IT Risk Management, data privacy operations, and manage risk to the company so he can keep leadership informed. . The week that the log4j vulnerability broke in December 2021, David’s news progression looked a little different than on a normal day.

Data Visualization 83

Data Visualization Customer Experience Artificial Inteligence Dashboard 83

Userpilot

JANUARY 27, 2021

Ready for research-driven insights? The tool does everything that’s required. That’s why the ease of use matters even more for those selling enterprise-level software. Likewise, there are web pages that clearly communicate the ease of use of a complex service/product they’re selling, and those that fail miserably.

Research Software 93

Research Software Feedback Software User Testing Data Visualization 93

Userpilot

APRIL 23, 2021

If company XYZ had 1000 customers at the start of 2021, and lost 50 of those by the end of the year, you could say they had a churn rate of 5%. It’s a cliche in the SaaS world that most users who churn do so because of poor customer service. There are software tools for that. Source: Wallstreemojo.com. Enter the Help Center.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Onboarding KPIs 52

eG Innovations

NOVEMBER 30, 2021

This shifts resource consumption to the endpoint, reducing impact on your VDAs, and shapes the Teams audio and video traffic in a much more optimized fashion because now media traffic flows point-to-point between clients or the Teams conferencing service in Microsoft 365. Bypass network SSL intercept and deep packet inspection services.

Reporting Tools 52

Reporting Tools Data Visualization User Testing Software Review 52