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Our Top 3 Takeaways From the 2022 GartnerĀ® Market Guide for Customer Success Management Platforms

Gainsight

In the decade since Gainsight created the customer success (CS) category, the industry has matured from a reactionary stance, answering post-sales and services needs, into a proactive and sophisticated revenue-generating machine. . Here are our top three takeaways from the Gartner report. This is critical.

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Effective customer engagement is business critical ā€“ insights from Harvard Business Review Analytic Services

Intercom, Inc.

New research from Harvard Business Review Analytic Services reveals that businesses of all sizes ā€“ from small businesses to enterprises ā€“ are realizing the business value of personal, efficient customer engagement. Businesses lack the connected tools needed to provide personal, in-context communications.

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The Top 19 Sentiment Analysis Tools for Digital Products in 2022!

Usersnap

One of the best ways to drive better customer experience than using sentiment analysis tools. Below, we describe what an online sentiment analysis tool is and how businesses can benefit from using them. Tools like this can also help if you struggle to find how to respond to positive reviews effectively.

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The Future of Digital Health: Realities vs Opportunities

The Product Coalition

Growing market investments indicate that digital health solutions are becoming more sophisticated and widely accepted. In todayā€™s healthcare, digital technology is becoming increasingly vital. The multifaceted service platform is the solution to the industryā€™s key challenges.

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Exploring Medical Applications of Computer Vision in Healthcare

The Product Coalition

Computer vision is a branch of the broader concept of ā€œartificial intelligence.ā€ The healthcare software development industry is no stranger to computer vision applications. CT scans, MRIs, and X-rays all use computer vision technologies to some level. and Alphabet.

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How to Become an AI Product Manager Without Experience

The Product HQ

Today, more and more businesses are looking for product managers specializing in artificial intelligence and machine learning technologies. According to AI trends from Finances Online , the CAGR growth rate for the market size of the AI industry exceeds 33% between the period 2019 and 2022.

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Product Briefing ā€“ September 28, 2023

Department of Product

The results are remarkably realistic and the new tools could have an impact on product teams. Aside from the obvious applications of Voice Translation in the context of content creation, these new translation tools could make expansion into other territories easier. What are the traits of fast, productive software engineering teams?