Intercom, Inc.

DECEMBER 28, 2022

We’ve made it to the end of 2022 – 12 months in which everything changed for the tech industry. In this post, the Intercom Content Team picks our highlights from a busy 2022 – we published over 150 pieces of content, including guides about customer support and customer retention. Well that was quite the year.

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

Userpilot

JULY 24, 2023

Craft your product positioning statement. Create a targeted go-to-market strategy for your launch plan. How to plan a successful product launch strategy? Next, analyze their product, brand, and marketing strategy. The mistakes and successes of each company’s business strategy. Benefits of product positioning.

Product launches 98

Product launches User Testing Product Research ChatGPT 98

Userpilot

DECEMBER 18, 2022

Let’s see how Product Trends will shape up for 2023, how they compare to the 2022 and 2021 predictions , and what Product Resolutions our top-thought leaders made for the upcoming year! As every year, we’ve asked top product experts to share their opinion on the upcoming industry trends. Implementing AI features into core product offerings.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Product Research 98

Gainsight

MAY 17, 2023

Why CS Needs to Evolve in 2023 Nick Mehta, CEO of Gainsight, kicked off the opening keynote on a positive note, saying, “Our job in CS isn’t just about adoption, retention, and expansion. It’s a problem of people, strategy, and process.” Welcome to the stage, ChatGPT. But that’s not all.

Generative AI 52

Generative AI Reporting Tools Customer Experience ChatGPT 52

Department of Product

NOVEMBER 2, 2023

Plain describes itself as ‘CS without the BS’ and is positioning itself as a modern customer service tool to support modern product development teams. Finally, if you’re looking for new ways to test pricing and positioning before releasing a new product or feature, this tool could really help. Enjoy the rest of your week!

Data Visualization 52

Data Visualization Research Software Analytic Tools Reporting Tools 52

Userpilot

AUGUST 15, 2023

Go-to-market and pricing strategies that detail your marketing plan and preferred sales process. Online marketing strategies for social media, emails, press releases, etc. It is a strategy designed to create awareness and get customers to adopt the product. Finally, define your product launch marketing strategy.

Product launches 98

Product launches User Testing Feedback Software Research Software 98

The Product Coalition

JULY 4, 2023

This article will benefit anyone who’s considering a launch on Product Hunt and looking for a strategy that will get results. In this section we talk about the “Coming soon” page, the boom of ChatGPT and AI-generated comments on Product Hunt, the platform’s new anti-spam policy, and the Randomized Homepage.

Customer Experience 113

Customer Experience B2B ChatGPT Reporting Tools 113