Intercom, Inc.

JANUARY 12, 2022

That stereotypical image of a room teeming with monitors and elaborate dashboards where all the decisions are made isn’t real, and it’s high time we move away from it. The fact of the matter is that data science, as a field, is still relatively new. Any insight from data analysis will only ever be as good as the data itself.

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UX Studio: Product Management

JANUARY 25, 2022

As a global agency with over ten years of experience, we reviewed hundreds of design agencies in London, Berlin, New York, and San Francisco to create a curated list of agencies you can trust and work with. This time, we reviewed web design Manchester agencies and listed the five best design companies in Manchester 2022.

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The Product Coalition

DECEMBER 21, 2021

Here’s our story how we’re developing a product using machine learning and neural networks to boost translation and localization Artificial intelligence and its applications are one of the most sensational topics in the IT field. The topic is rife full of rumors, hype, predictions, and even fantasies about what the future may hold.

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ProductPlan

JANUARY 5, 2023

Predictions about future trends are tricky because of the uncertainty of them coming to pass. Let’s look at some of the biggest trends we identified in 2022. Data-driven decision-making. Another persistent trend is the continued growth of an appreciation for grounding decisions in data – both quantitative and qualitative.

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Userpilot

OCTOBER 4, 2022

UX KPIs, or user experience key performance indicators, are essential numerical data points that are used to track, measure, and compare the experience users have with your SaaS product. So, if you’re a product manager looking to significantly improve your UX efforts and provide actionable insights to your UX team, read on!

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The Product Coalition

DECEMBER 27, 2022

In order to facilitate a much more profitable trading environment for these burgeoning crypto’s own digital assets, the development leads to the introduction of NFT marketplace development. This blog will be sharing some of the most informative and interesting development of web3’s favorite NFT marketplace.

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UX Studio: Product Management

JANUARY 11, 2022

This time, our UX experts reviewed dozens of Webdesign Wien companies to list the best Austria webdesign agencies to partner with in 2022. Our experts analyzed services, portfolios, expertise, strengths, and weaknesses of dozens of Webdesign Wien companies to create this curated list. We did it for you instead! Vienna Pixel.

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freshtrax

NOVEMBER 9, 2023

Although the amount of investment in startups has begun to decrease in 2023 due to the declining macro environment, a large amount of funding was raised between 2021 and 2022. Many major developed countries have declared “ carbon neutrality ” as their goal by 2050. and those who are seeking new service ideas.

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Alchemer Mobile

NOVEMBER 10, 2022

I’m going to take a wild guess and assume that you already understand the importance of mobile in-app feedback tools. You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Do you have the right tools to capture that voice? Mobile in-app feedback tools & solutions.

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The Product HQ

MAY 10, 2024

According to AI trends from Finances Online , the CAGR growth rate for the market size of the AI industry exceeds 33% between the period 2019 and 2022. A report from McKinsey supports this, predicting that AI brings in as much as $13 trillion in economic activity by the year 2030.

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Crafty CTO

MARCH 17, 2023

I’ve been trying to write a comprehensive, buttoned-up “AI Update,” covering all this month’s AI developments. The acceleration in the Text AI space has a precedent, from way back in August 2022, in what I call the Art AI space. My personal experience mirrors these reports. predecessor.

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The Product Coalition

AUGUST 12, 2020

As AI technology spreads across the globe, new locations are arising as potential hotbeds for the growth and development of AI technology. The models run on Konduit Serving, and business metrics are monitored through a custom dashboard. Konduit Appliance is an AI platform service for deploying AI models to servers.

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Intercom, Inc.

JANUARY 5, 2022

There are enough stories of data breaches and cyber attacks to chill even the savviest security engineer to the core. After working on NASA’s Space Shuttle Main Engine, he went on to develop Portfolium, a social networking platform that allows students and graduates to showcase skills beyond the traditional resume to potential employers.

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The Product Coalition

NOVEMBER 9, 2022

A helpful starting point for this is to review and reflect on research that is available, in this case Gartner’s Hyper Cycle for APIs, 2022. Open, Public, Productised APIs The future is a place where the key ‘functions’ of an organisation will be exposed as APIs, through a strong developer and partner experience.

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Usersnap

FEBRUARY 23, 2022

And in the age of Product-Led Growth (PLG), a term coined by now-pioneer Wes Bush, product management and customer-led product development are the lynchpin to SaaS business success. Saas PMs are a key customer group, and consistently offer us very valuable insights to improve our product. Product Development.

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Userpilot

JULY 25, 2022

Personalization and great customer service through on-demand resources are tactics you can use to increase customer loyalty. Userpilot and Mixpanel are incredible SaaS tools that can help you nurture and analyze customer loyalty. Think about the product or service you enjoy right now and absolutely can’t do without.

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Gainsight

JULY 5, 2022

It’s about adoption, analytics, and expansions. According to our 2022 Customer Success Index , companies are discovering that “CS responsibilities tie directly to business goals and revenue.” After years of data and observation, we know that customer success has a virtual reach into every part of an organization.

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Intercom, Inc.

DECEMBER 21, 2021

More than integrations and features and quarterly reports, back in August, Intercom turned 10. With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. And what a year it has been!

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Intercom, Inc.

MAY 19, 2022

With the 2022 Customer Service Quality Benchmark Report , we wanted to look deeper than individual metrics. The results are in: businesses are investing more in measuring the impact of their customer service and turning to tools such as self-service and proactive support to drive a good experience.

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Gainsight

JUNE 20, 2022

The Customer Success Index 2022 , a survey of more than 350 companies by Gainsight and RevOps Squared, recently uncovered some very interesting, if not troubling data on the state of alignment between SaaS users and buyers. Why hasn’t it eroded the perceived value that buyers think they’re getting from those products or services?

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Usersnap

JUNE 30, 2022

A good example is our guide to product survey questions to understand what to ask to get the right insights. Gathering data directly from your users will help you build better products, and grow your companies. To answer these questions, look at your target audience, your product, and any other services you may offer.

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Modus Create

JUNE 16, 2022

Our 2022 State of Digital Transformation report revealed that the finance industry is modernizing rapidly and has the highest percentage of companies that plan to spend over $1 million on digital initiatives in 2022. Building infrastructure from scratch to comply with European data laws would take several months.

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Business of Software Conference

JUNE 26, 2023

Bill Spruill, co-founder of Global Data Consortium, shares five valuable lessons he learned while building his company over a span of ten years. These insights can help entrepreneurs navigate their own path to success and avoid common pitfalls. “A lot of times as founders, we don’t talk about the things.

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PMLesson's Ace the PM Interview

JUNE 19, 2022

That's why we wrote this article, to help give you a better sense of the cloud architect career path in 2022. They are also expected to play a central role in developing and establishing a company's cloud computing strategy. Typically, they work in engineering teams alongside other developers and engineering managers.

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Userpilot

MARCH 23, 2022

They’re satisfied with your tool and most likely to recommend you. The 2022 NPS benchmark for SaaS is 41. Reach out to promoters to ask for reviews or recommendations. Userpilot is a fantastic tool for collecting and analyzing NPS feedback. NPS is a type of user survey developed in 2003 by Bain & Company.

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Userpilot

FEBRUARY 26, 2024

Looking for an effective proactive customer service tool and wondering if UserIQ is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether UserIQ is the ideal choice for your proactive customer service needs. Let’s get started!

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PMLesson's Ace the PM Interview

MAY 16, 2022

However, this reliance on the internet and computers brings severe risks and security threats if these systems are not secured. Security engineering (or cybersecurity engineering) is the discipline of engineering focused on developing secure technical systems. But that's where Security Engineers come in.

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Reporting Tools Engineering Technical Review Software Review 52

Department of Product

JULY 29, 2022

Pricing, user experience, features, performance, branding, customer service and partnerships influence how target customers perceive the value of one product relative to alternatives in established markets. But a target customer for Audi may perceive higher value due to the connection to Porsche. But the mission includes a twist.

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Intercom, Inc.

JULY 29, 2021

Ever since he was hired as the Director of EMEA Sales at BrowserStack , a web and mobile testing platform that lets developers test their websites and mobile applications across browsers, operating systems, and mobile devices, he had to completely rethink how to successfully onboard hundreds of salespeople just as everyone was going remote.

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Userpilot

DECEMBER 6, 2021

Is your customer success platform up to scratch for 2022? In this blog, we’ll look at what you should expect from a platform, and give you our honest opinions on what the best customer success tools available right now are. iii) analytics and (iv) segmentation capabilities, (v) security, and (vi) third-party integrations.

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eG Innovations

NOVEMBER 30, 2021

To help achieve that, we can use HDX Optimization for Teams, jointly developed by both Citrix and Microsoft, to offload media processing to the endpoint itself. Less HDX traffic will be consumed due to the way traffic is shaped with the optimized approach. WebSocketService.exe runs as a Local System account and listens on 127.0.0.1:9002.

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Reporting Tools Data Visualization User Testing Software Review 52

Product Talk

APRIL 19, 2023

Within the product world at large and the Continuous Discovery Habits community specifically, we’re seeing increasing interest in personal knowledge management, both in terms of the processes and tools people are using to support them on this journey. They sync with your Kindle highlights and serve five highlights for you to review daily.

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The Product Coalition

DECEMBER 22, 2022

Software-as-a-service (SaaS) models, which operate on a subscription basis and are centralized and situated on a remote cloud network, are increasingly popular with businesses for a variety of factors, including flexibility and affordability. Saas startups that provide software as a service have a good delivery model. What Is Saas? — Brief

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Modus Create

MARCH 14, 2023

Audi — Reducing Marketing Costs with Unreal Engine Automobile Audi, a subsidiary of Volkswagen AG, had a high dependence on external service providers to create visuals for its products. This was also when cloud-based B2B SaaS and MarTech tools started emerging. Hasbro decided to act upon the insights.

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The Product Coalition

NOVEMBER 29, 2022

The role of a mobile product manager is still relatively new, and it’s rapidly evolving due to the increased adoption of mobile devices. In the second quarter of 2022, mobile devices (excluding tablets) generated nearly of global website traffic. Functionality is determined based on a specific business task.

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Product Talk

MAY 4, 2022

Similarly, the opportunity solution tree can be an incredibly powerful tool for keeping track of your desired outcome , the opportunities you learn about during discovery, the solutions you’re considering for each opportunity, and the experiments you’ll run to assess your ideas. It’s about finding the tech stack that works for your team.

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Userpilot

JUNE 25, 2022

The analytics in Whatfix are very basic compared to some Whatfix competitors. To have more complex analytics, you will need to integrate with tools like Amplitude or Mixpanel. Code-free onboarding flows and a lot of native integrations + employee onboarding features for 3-rd party tools are the biggest upsides of Whatfix.

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