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The ultimate customer support tech stack for 2022

Intercom, Inc.

To achieve this seemingly elusive balance, it connects these three support layers and core capabilities: Proactive support that helps you get ahead of known problems before they reach your team using outbound messages , product tours , and mobile carousels. Issue tracking and management: Jira. Business intelligence: Prodsight.

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Product Update: More Account-Wide Controls and Management for Account Admins

Alchemer Mobile

In December 2022, the Alchemer product team launched more improvements to Standard Reports, improved Project Folder management, and account webhook enhancements designed to give account administrators more control and improve organization. Management for Project Folders. Webhook Security and New Post-Processing Webhook.

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UI/UX Designer Intern - Fall/Winter 2022

Bain Public

Bain Public (acquired by XMachina) is looking to hire a UI/UX Designer Internship - Fall/Winter 2022. Second, to assist and work in collaboration with the rest of the Product Management team and third, to work in collaboration with our outbound communication team – which includes social media and a team of content creators.

UX 52
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UI/UX Designer Intern - Spring/Summer 2022

Bain Public

Bain Public (acquired by XMachina) is looking to hire a UI/UX Designer Internship - Spring/Summer 2022. Second, to assist and work in collaboration with the rest of the Product Management team and third, to work in collaboration with our outbound communication team – which includes social media and a team of content creators.

UX 52
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Built for you: Improved Surveys, enriched push notifications, Australian data hosting, and more

Intercom, Inc.

Not only that, we also added some exciting new features that will help you enrich push notifications, manage your team permissions, perfect your Product Tours, and more. A picture is worth a thousand words and now you can add images to your outbound mobile push messages to increase open rates. Easily manage your permissions.

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Creating excellent customer experiences with the right e-commerce tech stack

Intercom, Inc.

Address things like “rage clicking” directly with real-time, outbound messages to your customers to help them preemptively resolve issues. Features like outbound messages or banners are not just great for support, but marketing and sales teams can also reap the rewards of a proactive approach. Sense their frustration?

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BrowserStack’s Mark Rudden on hypergrowth in a global pandemic

Intercom, Inc.

They needed to be really quick coming up with a new, adapted learning management system: “It’s the equivalent of going into an old house and stripping it back to the walls and having to really start from scratch again. And I think you need to think about people management the same way. SaaS is the subscription business.