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Community Management Essentials: Dos and Don’ts for 2024 Success

Gainsight

In the dynamic landscape of community management, 2023 saw significant strides in redefining the role and impact of online customer communities for organizations. As we embark on a new year, it’s crucial to reflect on the lessons learned and set our sights on the dos and don’ts for community management in 2024.

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14 User Behavior Trends For SaaS in 2024

Userpilot

Since user preferences are always evolving, you need to be agile and swiftly adapt to new user behavior trends. Similarly, generative AI applications are helping speed up UX writing and enhance data analytics. Such no-code growth leads to more agile teams that can increase company profitability. Example of a help center.