The Product Coalition

JUNE 17, 2020

2020 is only halfway done, but it already was a big year for Product Management. We all learned that Product Management is not just about managing products really. One of the most powerful things Product Managers rely on for growth in 2020,?—?when You don’t need to be a CMS PRO?—?leave

Customer Communications 78

Customer Communications Feedback Software Reporting Tools Technical Review 78

Department of Product

FEBRUARY 18, 2022

SaaS Pricing Models for Product Managers 6 ways to price your SaaS product using leading SaaS businesses as inspiration Pricing a product is a critical part of product management; it’s rarely something product teams will or should do themselves and will typically involve a blend of product, marketing and sales.

Research Software 52

Research Software User Testing Product Management Product Manager 52

UX Planet

DECEMBER 15, 2023

These thoughtful considerations will ensure that you have the correct assessment of your company’s UX maturity , your product’s current standing, future needs, and your user requirements — all of which will form the foundation of your UX budget. It also helps in saving on directionless development costs.

UX 92

UX User Testing Development Team Review Customer Experience 92

The Product Coalition

JUNE 9, 2023

Photo by Oleg Magni from Pexels Educating the market has a bad reputation, and rightfully so. The reason that educating the market is considered a bad idea lies in the context: the term “educating the market” usually comes up right after the problematic claim that “they just don’t get it”.

Education 109

Education Marketing Weak Development Team User Testing 109

The Product Coalition

NOVEMBER 13, 2023

In many cases, an economic downturn simply reveals your already existing weaknesses since they now have more impact. When people (and VCs) aren’t spending money easily, you must be super sharp with your value proposition, positioning, product, marketing, and sales. Your product makes sense for your first few customers.

Product Strategy 116

Product Strategy Strategy User Testing Weak Development Team 116

The Product Coalition

DECEMBER 4, 2023

In many cases, an economic downturn simply reveals your already existing weaknesses since they now have more impact. Product Strategy on Round A Responsibility: Founders with the leadership team Goal: Build the go-to-market playbook Toward round A you start seeing success (or it would be very hard to raise a decent A round).

Product Strategy 106

Product Strategy Strategy User Testing Weak Development Team 106

Userpilot

JULY 31, 2023

TL;DR Pendo is a product growth platform for product , marketing , customer success , and UX design teams. Roadmaps are a new Pendo feature for communicating and sharing product vision. Pendo is currently developing AI features to enhance experience personalization , product discovery and accelerate product-led growth.

Data Visualization 78

Data Visualization Analytic Tools Feedback Software Reporting Tools 78

People-First Product Leadership

JANUARY 7, 2024

For me, I’m looking forward to applying what I learned in 2023 - which was in a large part due to People-First Product Leadership. For example, I’m a sharer of information and often try out the strategies I read about which resonate with people-first product leadership. I’ll take what is behind door (b).

Artificial Inteligence 52

Artificial Inteligence Weak Development Team Feedback Software Leadership 52

The Product Coalition

JUNE 18, 2023

Being sales-led or product-led is a strategic decision of the company, that goes all the way up to the very basic business model you are betting your success on. With sales-led, which is also a bad name, the model means giving each customer exactly what they want and following the money. That’s the whole reason VCs invest in startups.

Naming 127

Naming User Testing Feedback Software Weak Development Team 127

Mironov Consulting

DECEMBER 17, 2023

  The upside (for the sales team) is huge, and the cost (for product/engineering/support) is diffuse.    Closing this $480k/year license deal is highly visible to the exec team and Board.  Their market strategy team realizes they need one more field mapped.    Far away. 

Customer Communications 117

Customer Communications Reporting Tools Artificial Inteligence User Testing 117

ProductPlan

MARCH 23, 2023

Product strategy helps with feeling overwhelmed because it Helps your product team see how your product contributes to your company’s goals. Guides your product decisions. Those product managers are proactive and focus on the future to plot their product strategy.

Product Strategy 59

Product Strategy User Testing Feedback Software Strategy 59

ProductPlan

DECEMBER 13, 2021

It’s a word that isn’t commonly favoured by the Product community because Transformation Programs rarely allow Product Teams to autonomously decide how they’ll achieve their mission. Organisations arbitrarily issue new role titles such as Product Owner, Agile coaches are bussed in, and teams are organised in “squads”.

Weak Development Team 91

Weak Development Team Agile Technical Review Product Research 91

The Product Coalition

DECEMBER 11, 2023

In one of my early career roles, I was brought into the company as a development team leader with a very specific task they wanted me to lead. As a good product-leader-to-be (although I didn’t know it at the time), I asked them why did they want to do it, and then performed market research to understand the problem better.

Customer Experience 78

Customer Experience User Testing Weak Development Team Research Software 78

Department of Product

MAY 22, 2020

Product managers and product leaders should have an inherent sense of what’s valuable to customers. Product managers and product leaders should have an inherent sense of what’s valuable to customers. And the product team responsible got some pretty brutal reviews in the process.

Feedback Software 52

Feedback Software Customer Experience User Testing Customer Feedback 52

Lenny Rachitsky

FEBRUARY 13, 2024

It can drive enormous sustained growth (quickly) and often takes very little product work, yet is rarely prioritized or even discussed within product teams. Why are so few product teams testing their pricing? If the marketing team asked customers, “What’s the most you’d pay for pasta?,”

Data Visualization 101

Data Visualization Product Research User Testing Research Software 101

Sequent Learning

DECEMBER 17, 2021

It’s a word that isn’t commonly favored by the Product community because Transformation Programs rarely allow Product Teams to autonomously decide how they’ll achieve their mission. Organizations arbitrarily issue new role titles such as Product Owner, Agile coaches are bussed in, and teams are organized in “squads”.

Weak Development Team 52

Weak Development Team Technical Review Product Research Agile 52

Bain Public

DECEMBER 5, 2022

JJ Rorie is founder and CEO of Great Product Management. She is the author of the book IMMUTABLE: 5 Truths of Great Product Managers. She is Faculty at Johns Hopkins University Whiting School of Engineering, teaching graduate level product management courses. This is how I look at product strategies….

Data Visualization 52

Data Visualization Customer Feedback Customer Experience User Friction 52

Business of Software Conference

OCTOBER 11, 2023

Notes from the Sigmacorns at BoS USA 2023. As usual, you really had to be there but here are the Sigmacorn notes… 9:00 Mark Littlewood: Opening remarks Welcome to BoS! How will we win?

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

The Product Coalition

APRIL 1, 2023

was the first product manager I ever hired. A brilliant guy, with many years of tech leadership experience, but none in product management. Still, he was one of the best hires I made in this area and he turned out to be a product star. When I hired him I already had a lot of experience in people management.

Product Management 127

Product Management Product Manager Management Management 127

Product Talk

MARCH 1, 2023

I realize that many product people have never worked in a product trio , don’t have access to customers, aren’t given time to test their ideas, and are working in what Marty Cagan calls “features teams” or “delivery teams.” If you missed the first one on product success and team satisfaction , be sure to start there.

Product Research 191

Product Research Data Visualization Customer Feedback Weak Development Team 191

Mironov Consulting

MAY 18, 2024

Let’s imagine a Director of Product responsible for a portfolio, with 5 product manager direct reports matched to 5 stable maker teams.    Some are top-down command-and-control, others are freewheeling or consensus-driven or chaotically leaderless or run by a CEO who had a bad childhood. 

Technical Advisors 65

Technical Advisors Technical Review Weak Development Team Product Research 65

Department of Product

MARCH 28, 2022

How to Keep on top of Trends that Matter to Product Managers Decide when to care about trends and when to sit back and watch what happens next Trends and the product lifecycle Imagine your product strategy stayed exactly the same for the next 10 years. What would happen? Others will fail. And not all trends matter.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

Product Talk

JANUARY 31, 2024

Because discovery involves changing the way you work on an individual, team, and even company level, it’s all too easy to make mistakes and missteps. You’ll hear from: Leann Schneider , Product Manager at Plum.io , Sebastian Wramba , Product Manager at Netfonds AG (finfire), and Jelena Stajic , Vice President of Product at ScholarshipOwl.

Product Research 223

Product Research Reporting Tools Feedback Software Customer Communications 223

ProductPlan

JUNE 1, 2023

All those new features might look good on a product comparison matrix and give salespeople a new angle when pitching reluctant prospects, but none of it matters if those features aren’t solving real customer problems. Where are product teams getting their feature ideas? Why do product teams become feature factories?

User Testing 83

User Testing User Friction Development Team Review Reporting Tools 83

The Product Coalition

DECEMBER 17, 2023

It didn’t mean that there was no competition (which is usually a very bad sign), but that the traditional search engines weren’t it. In-House Development If you are selling to technical teams, this is a major competitor. It would be the list of “usual suspects” when talking about the e-commerce search space.

Technical Review 118

Technical Review Weak Development Team User Testing Systems Review 118

Userpilot

SEPTEMBER 4, 2023

The focus is on developing new demand and reconstructing market landscapes to make rivals obsolete. Develop creative “what-if” scenarios to design potential blue ocean offerings. Poor planning – No structured approach is taken to generate and test blue ocean ideas. New capabilities and skill sets will need development.

Analytic Tools 63

Analytic Tools Data Visualization Feedback Software User Testing 63

Department of Product

JUNE 27, 2022

Poor structure can make things worse. Define your org structure There are many ways to organize product development. Organize cross-functionally within engineering, embed product and design It is common for Engineering to organize along functional lines. For example, Frontend and Backend teams.

Weak Development Team 52

Weak Development Team Onboarding KPIs Embedded Analytics Reporting Tools 52

Product Talk

SEPTEMBER 20, 2023

Instead of relying on someone else (like a coach or leader) to tell them what to do next, product teams can use an opportunity solution tree to keep track of their desired outcome , the opportunities they’ve identified to chip away at that outcome, and the solutions they’re considering to address those opportunities.

Data Visualization 250

Data Visualization Analytic Tools Research Software Product Research 250

Userpilot

SEPTEMBER 4, 2023

The focus is on developing new demand and reconstructing market landscapes to make rivals obsolete. Develop creative “what-if” scenarios to design potential blue ocean offerings. Poor planning – No structured approach is taken to generate and test blue ocean ideas. New capabilities and skill sets will need development.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Department of Product

AUGUST 22, 2022

Here’s some of the areas we felt could be the most impactful as part of your product health check, spanning data, devices, value proposition, business and strategy. Sure, you can dig deeper later on, but these are fundamental metrics that are important to understand when you’re assessing the overall health of your product.

User Testing 52

User Testing Feedback Software Customer Experience Product Research 52

Userpilot

JULY 14, 2023

What is a product analytics framework and why is it important? We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. Solid product analytics tools include Amplitude , Google Analytics 4 (GA4) , and Hotjar.

Analytic Tools 72

Analytic Tools Data Visualization Feedback Software Research Software 72

Userpilot

MARCH 7, 2024

Sometimes – a lot less: While in 2023 women in CEO roles earned “only” $14,000 less than men on average, in 2020 the gap was over $45,000 (nearly a third -31% – less!). My official title was the ‘COO’ but on Fridays, I made pancakes for the developers. Maybe because it’s harder for them. Sima Banijamali – Sr.

Technical Review 104

Technical Review CTO Coach Startups Feedback Software 104

Userpilot

MARCH 11, 2024

Let’s look at the most common scenarios where Mixpanel is NOT the right tool for your user onboarding needs and you should be looking into using a different one: You need better customer support : Mixpanel has been criticized for its poor customer service. Get a Demo 14 Day Trial No Credit Card Required What is Mixpanel?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

APRIL 27, 2023

The average NPS score for SaaS companies in 2023 is 31-50 according to Fullview. Detractors (NPS 6 or lower) are customers who are unlikely to recommend your product to others due to low satisfaction with it. Promoters (NPS 9 or 10) are enthusiastic, loyal customers that would happily recommend your product to others.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Customer Feedback 52

Userpilot

MARCH 14, 2024

Here are three scenarios where it makes sense to look for a Heap alternative : Your team lacks technical know-how – While it’s easy to install and configure Heap, navigating its features requires a bit of technical expertise. If your team members come from non-technical backgrounds, they might struggle to use Heap to the fullest.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Technical Review 52

Userpilot

MARCH 1, 2023

Using tools, non-technical people such as product managers or customer success managers can collect and analyze user feedback at scale, without having to rely on developers. With that being said, Whatfix isn’t a perfect tool: it does a poor job when it comes to analytics and customization.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 23, 2023

TL;DR Collecting customer feedback is an important task for any product team. It helps you understand your users’ needs, the weaknesses of your product, and collect real-time usage insights to inform future feature and product decisions. It helps keep teams aligned with the shared feature-planning guide.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52