Userpilot

JULY 14, 2023

What is a product analytics framework and why is it important? We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. Solid product analytics tools include Amplitude , Google Analytics 4 (GA4) , and Hotjar.

Analytic Tools 69

Analytic Tools Data Visualization Feedback Software Research Software 69

Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Userpilot

JULY 31, 2023

If so, you’re in the right place, as this article discusses 15 tools that are excellent alternatives to Intercom and will help you optimize customer service processes and deliver outstanding self-service support. Userpilot is an excellent onboarding tool that enables effective in-app communication and on-demand user support.

Analytic Tools 76

Analytic Tools Feedback Software Reporting Tools Data Visualization 76

Userpilot

NOVEMBER 20, 2023

As the name implies, HubSpot is a marketing hub for everything that you do. Those who have already used product analytics software can imagine why a marketing hub for all your pages would be even more in-depth and complex. What is HubSpot analytics? What are the benefits of HubSpot analytics?

Data Visualization 97

Data Visualization Analytic Tools Reporting Tools Feedback Software 97

The Product Coalition

MARCH 8, 2023

The appropriate eCommerce tool will help your small business grow and scale while saving time and money. They must accept new technology and use actionable data to optimize operations and improve customer shopping experiences. But which eCommerce tools are best? eCommerce tools address what? Explore this article for more.

Analytic Tools 78

Analytic Tools Reporting Tools Research Software Data Visualization 78

Userpilot

MARCH 23, 2023

The SaaS world is filled with product growth analytics and metrics that span the entire customer lifecycle. Today, we’ll be focusing on closed-loop analytics and how they can help you better manage and benefit from data! What are closed-loop analytics? The key is to share data between the teams anyway.

Analytic Tools 84

Analytic Tools Data Visualization Customer Experience Reporting Tools 84

Userpilot

FEBRUARY 21, 2023

If you've searched for this comparison, you're probably looking for a tool that will help you gain actionable insights to drive your product growth. Whether looking for an alternative to your existing tool or setting up product analytics at your organization, we're here to help. Dashboard in Heap.

Data Visualization 89

Data Visualization Analytic Tools Feedback Software Reporting Tools 89

Userpilot

APRIL 23, 2023

Why is event-based analytics important for SaaS businesses? Event-based analytics allows product teams to gain insights into how customers are using their products. Event analytics helps you interpret user interactions, measure and improve overall product performance, and build personalized engagement.

Data Visualization 70

Data Visualization Analytic Tools Reporting Tools Events 70

Alchemer Mobile

FEBRUARY 2, 2021

Unfortunately, “If you build it, they will come” does not hold true when it comes to the mobile app launch. This famous line from Field of Dreams is all too representative of how many app publishers face the ‘inessentiality’ of mobile marketing. They focus all of their time and resources on building a great app. It’s marketing.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Userpilot

MAY 24, 2021

You can find a range of growth marketing software that require little to no coding knowledge and are best suited for SaaS products. In this post, we’ll share the 11 best growth marketing tools for your SaaS business, based on categories such as in-app marketing, email automation, and more. Table of Contents.

Analytic Tools 83

Analytic Tools Feedback Software Reporting Tools Data Visualization 83

Userpilot

MARCH 14, 2024

Looking for an effective SaaS reporting tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your SaaS reporting needs. Looking for a Better Alternative for SaaS Reporting?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

FEBRUARY 24, 2022

What is a digital adoption platform (DAP)? Before you rush out to buy a DAP, it's essential to understand that not all adoption tools are created equal. This article will explain the most important factors to consider before buying the right digital adoption platform for you. Why is digital adoption important for SaaS?

Analytic Tools 86

Analytic Tools Research Software Feedback Software Product Research 86

Userpilot

JUNE 26, 2023

How to create customer feedback systems to gain insights into user needs ? TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights. For example, you can improve user experience with in-app guidance , enhance the customer support system, or release new features.

Feedback Software 77

Feedback Software Analytic Tools Research Software Customer Feedback 77

eG Innovations

MARCH 21, 2023

One-click dashboard templates are among a number of tools available within eG Enterprise to allow organizations to rapidly set up targeted and bespoke views for a wide range of audiences across their organizations, whilst avoid the costs and inconsistencies of building and maintaining many individual dashboards.

Data Visualization 72

Data Visualization Dashboard Enterprise Analytic Tools 72

Userpilot

APRIL 7, 2023

What are the different types of B2B customer insights for SaaS businesses? This post will take you through the 5 types of B2B insights, discuss the methods of collecting them, and show you the best tools for analyzing customer sentiment. However, customer insights can help your teams understand all aspects of your B2B partners.

Data Visualization 81

Data Visualization Analytic Tools Feedback Software Research Software 81

Userpilot

NOVEMBER 22, 2023

Hubspot customer journey analytics can help product managers tap into the pulse of their target customers. This article discusses how the HubSpot customer journey analytics reporting tool can help you attract customers and accurately walk them through every step of the customer journey. HubSpot customer journey analytics.

Data Visualization 74

Data Visualization Analytic Tools Customer Experience Customer Feedback 74

Userpilot

MARCH 14, 2024

Looking for an effective product analytics tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your product analytics needs. Looking for a Better Alternative for Product Analytics?

Data Visualization 52

Data Visualization Analytic Tools Technical Review Onboarding KPIs 52

Indicative

JULY 14, 2020

To answer this question, you need an analytics solution that captures and visualizes user journeys. If your analytics capabilities are limited to Google Analytics, you won’t be able to answer these business-critical questions. What you need is a platform that integrates product and marketing data across business units.

Data Visualization 137

Data Visualization Analytic Tools Reporting Tools User Testing 137

Userpilot

JUNE 8, 2021

In this article, we’ll help you understand how you can measure user behavior, the best tools out there, and how to implement the collected data. What is user behavior analytics? Why is user behavior analytics important for SaaS? Best User Behavior Analytics Tools. Quantitative user behavior analytics tools.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Customer Experience 52

Userpilot

MARCH 3, 2022

Looking for SaaS knowledge base examples? In this article, we’re going to look at ten excellent SaaS knowledge base examples and look to reverse-engineer some valuable tactics you can use when creating your knowledge base for self-service support. What is a SaaS knowledge base? Why do SaaS companies need a knowledge base?

Analytic Tools 86

Analytic Tools Feedback Software Data Visualization Customer Experience 86

The Product Coalition

APRIL 25, 2022

No product tool or template can save you if you’re not killing it in these three areas. That’s why we’ve listed 12 tools that the best product managers use to do their jobs better? and not the best product management tools. Product managers (PMs) are ninjas of aligning people, management, and processes.

Analytic Tools 158

Analytic Tools Data Visualization Feedback Software Research Software 158

Userpilot

MAY 31, 2022

As a SaaS marketer, you are probably thinking of the conversion of a visitor into a paying customer. Paying and loyal customers are indeed the main goal for SaaS companies as it’s directly related to revenue. An in-app micro-conversion is a set of actions that users complete before reaching a specific milestone.

Analytic Tools 81

Analytic Tools Feedback Software Data Visualization Customer Feedback 81

Userpilot

JUNE 4, 2021

SaaS apps also need walkthrough software to guide their users through their products. A walkthrough software uses interactive walkthroughs to support new user onboarding. If you are on the lookout for a walkthrough software that will knock the experience out of the park for your users, keep reading!

Analytic Tools 81

Analytic Tools Feedback Software Research Software Software Review 81

Userpilot

JULY 19, 2021

The study showed that companies that get customer success right prioritize technologies that improved customer experience. A Customer Engagement Platform (CEP) is an example of a tech solution that can help you achieve a great customer experience. What is a customer engagement platform (CEP)?

Analytic Tools 97

Analytic Tools Research Software Reporting Tools Customer Communications 97

Userpilot

APRIL 13, 2022

You first have to understand the basics of click tracking and work with different tools that track in-app engagement. tools to use to capture user clicks. If simplified, click tracking is an act of observing and measuring user behavior in-app by counting mouse clicks, moves, and taps on different website UI elements.

Analytic Tools 84

Analytic Tools Data Visualization Feedback Software Customer Feedback 84

Userpilot

DECEMBER 12, 2022

What analytics functionality does Userpilot offer? Userpilot is a product growth platform that allows you to harness user data to drive customer engagement and product adoption. Userpilot is a product growth platform that allows you to harness user data to drive customer engagement and product adoption. Are you ready to dive in?

Data Visualization 91

Data Visualization Analytic Tools Customer Feedback Feedback Software 91

Userpilot

JUNE 6, 2023

Product data analytics and product management are inseparable. Our ultimate guide to product data analytics explores: The most relevant metrics teams should track. We also look at various tools that can help you harness the power of analytics to drive your product growth. What is product data analytics?

Data Visualization 59

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 59

Userpilot

OCTOBER 8, 2021

Many SaaS businesses rate Pendo Analytics among the best in the industry. There's certainly a lot of buzz about their analytics in the onboarding world at the moment. We previously discussed them in our blog post about Pendo here. The question is: do the analytics features offered by Pendo live up to the hype?

Data Visualization 90

Data Visualization Analytic Tools Software Review Feedback Software 90

Userpilot

APRIL 12, 2023

What tools and techniques can you use to implement it? For example, in-app guidance or self-help. After implementing the techniques, track their effectiveness with product analytics and user feedback. Onboarding checklists and in-app messages will help you onboard your users and help them develop the right level of competence.

Analytic Tools 97

Analytic Tools Feedback Software User Testing Customer Feedback 97

Userpilot

MAY 30, 2024

Eric Ries is a name synonymous with innovation and startup success. After studying at Yale University, Eric began his career as a Senior Software Engineer at There.com. This book offers practical insights, stories, and tools for organizations navigating modern business challenges. Product usage dashboard in Userpilot.

Webinar 87

Webinar Books Data Visualization Feedback Software 87

Userpilot

DECEMBER 19, 2022

Understanding your users and their journey stages will help you create flows tailored to the various SaaS onboarding phases. It all begins when the customer signs up for your tool and has a continuous effect. Benefits of the SaaS user onboarding process: Improved retention. What is SaaS customer onboarding?

Analytic Tools 89

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 89

Userpilot

OCTOBER 31, 2022

As any savvy product manager will know, picking the right tool is essential to the success of your SaaS – so it’s worth taking the time to choose carefully. Userpilot is a powerful tool that enables you to quickly build personalized, flexible, contextually relevant in-app experiences targeted to different user segments.

Analytic Tools 83

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 83

Userpilot

SEPTEMBER 15, 2023

To improve its blog strategy, Better Proposals asked its subscriber base which blog types they read the most so they could focus on creating more. Userpilot can help gather user feedback with in-app surveys , use feature tagging and heatmaps to validate survey responses and conduct A/B experiments. Book a demo and get started!

User Testing 87

User Testing Feedback Software Product Research Analytic Tools 87

Userpilot

JULY 30, 2023

How good is Heap analytics? TL;DR Heap offers a comprehensive suite of analytical features that help product teams make data-driven decisions. Userpilot is a product adoption platform with advanced analytics features that make it a solid alternative to Heap. What is Heap product analytics? Heap analytics: Journeys.

Data Visualization 86

Data Visualization Analytic Tools Software Review Technical Review 86

eG Innovations

JULY 2, 2021

John Worthington (Director – Customer Success, eG Innovations) and Richard Faulkner (Enterprise Solutions Architect, Conversant Group) presented on the topic: “ End-to-End monitoring for your Citrix infrastructures with a single pane of glass “. Is eG Enterprise an on-premises or a cloud solution? Citrix Cloud is also supported.

Analytic Tools 105

Analytic Tools Reporting Tools Data Visualization Customer Experience 105

Userpilot

NOVEMBER 1, 2022

In this article, we’ll cover: What personalized customer service is and why it’s beneficial in SaaS. Real-life examples of personalized customer service from fast-growing SaaS companies. Address customers by name. Ask them for their feedback using in-app microsurveys. Address customers by name.

Data Visualization 88

Data Visualization Feedback Software Analytic Tools Research Software 88

Userpilot

SEPTEMBER 22, 2021

Why do you track online engagement for your SaaS app? To do that, you need the best engagement tools. In this article, we discuss what engagement tools are and why you need them for your SaaS. In addition to that, we will analyze some of the best engagement platforms available. What are engagement tools?

Analytic Tools 84

Analytic Tools Feedback Software Data Visualization Reporting Tools 84