Userpilot

MARCH 7, 2024

We also look at a couple of analytics tools for analyzing user engagement. Customer engagement is a wider concept than user engagement encompassing customer interactions with the brand across all customer journey stages. Core feature engagement dashboard in Userpilot. Let's dive right in! What is user engagement?

Analytic Tools 105

Analytic Tools Data Visualization Onboarding KPIs Feedback Software 105

Userpilot

FEBRUARY 6, 2023

If you are wondering how actionable analytics can help you boost product growth in 2023, this post is for you! In this article, we cover everything about different types of actionable analytics, how to collect those actionable insights and the best tools you can use to harness the analytical data. Let’s get started.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Feedback 98

Reveal

AUGUST 15, 2022

Reveal Embedded Analytics. SaaS companies face the challenge of maximizing the adoption of their tools and providing customers with the best ROI. They can achieve this, and can greatly improve their existing product’s value proposition, through embedded analytics. What Is SaaS Analytics?

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Customer Feedback 52

Userpilot

MAY 20, 2024

The article shares 20 actionable customer retention strategies for your SaaS! Without retention, a SaaS business doesn’t have a predictable revenue stream necessary for growth. Leverage targeted in-app messaging to announce new features, drive upgrades, and overcome user friction. If so, we’ve got your back!

Data Visualization 105

Data Visualization Embedded Analytics Analytic Tools Customer Feedback 105

Userpilot

FEBRUARY 21, 2023

User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. In this post, we’ll clarify what user adoption is, explain the best practices, and share some tools you can leverage to make a bigger impact in your job.

Analytic Tools 97

Analytic Tools Feedback Software Research Software Data Visualization 97

Userpilot

MAY 6, 2024

If you use social networking platforms (and who doesn’t), you already know what a user profile is. This article focuses on user profiles in the SaaS context. You will learn what it is, how it differs from a user persona, what data it may contain, and how to create it for your product using a product analytics tool.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Research Software 105

Userpilot

FEBRUARY 21, 2023

User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. In this post, we’ll clarify what user adoption is, explain the best practices, and share some tools you can leverage to make a bigger impact in your job.

Analytic Tools 91

Analytic Tools Feedback Software Research Software Data Visualization 91

Userpilot

MARCH 3, 2022

Looking for SaaS knowledge base examples? In this article, we’re going to look at ten excellent SaaS knowledge base examples and look to reverse-engineer some valuable tactics you can use when creating your knowledge base for self-service support. What is a SaaS knowledge base? Why do SaaS companies need a knowledge base?

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Customer Experience 98

Reveal

SEPTEMBER 2, 2022

Reveal Embedded Analytics. If you want to achieve your sales goals month after month, then guesswork and intuition aren’t your best friends – sales analytics is. If you want to achieve your sales goals month after month, then guesswork and intuition aren’t your best friends – sales analytics is.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Artificial Inteligence 52

Userpilot

DECEMBER 19, 2022

Understanding your users and their journey stages will help you create flows tailored to the various SaaS onboarding phases. It all begins when the customer signs up for your tool and has a continuous effect. Benefits of the SaaS user onboarding process: Improved retention. Educate users to drive customer success.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 98

Reveal

MARCH 9, 2023

Reveal Embedded Analytics Integration is the most important thing to consider when choosing an embedded analytics vendor to partner with. When analytics into an existing application, the user experience, workflows, and branding must flow seamlessly without adding complexity or confusion to your customers.

Embedded Analytics 54

Embedded Analytics Analytic Tools Data Visualization Customer Experience 54

UX Planet

FEBRUARY 1, 2024

Project Brief The project involves creating a comprehensive finance management app. The app will also provide news and educational content on investments, maturity details for FDs and RDs, and statistical spending insights. Mobile applications can provide a convenient and accessible platform for users to manage their finances.

Analytic Tools 91

Analytic Tools Data Visualization Research Software Reporting Tools 91

Userpilot

MARCH 22, 2021

The world of software is crowded with a variety of product marketing tools that are ‘supposed’ to transform your workflow. But more often than not, so many of these tools end up being more work to set up, maintain or use. Product Marketing Tools Overview. Why Use Product Marketing Tools ? Ready to dive in?

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

Userpilot

FEBRUARY 28, 2023

Which are the best user adoption strategies for driving growth in SaaS? In this article, we cover 14 actionable strategies and discuss how using product analytics can help enhance the success of each one. An effective adoption strategy involves setting goals, implementing product education , and measuring success.

Analytic Tools 98

Analytic Tools Feedback Software User Testing Data Visualization 98

Userpilot

MAY 2, 2024

Identify the happy paths of power users through analytics and replicate them for new customers. Host webinars with guest experts to educate customers and attract new prospects. Collect user feedback regularly through in-app surveys to identify improvement areas. Monitor user sentiment through in-app NPS surveys.

Data Visualization 105

Data Visualization User Testing Customer Feedback Analytic Tools 105

Userpilot

JUNE 12, 2024

Education and experience alone may not make you the best customer insights manager. Here are some ideas on how to make your journey easier and more meaningful: Leverage advanced analytics tools : Tools like SQL, Userpilot , and Power BI can help uncover deep insights and visualize data in a comprehensible manner.

Data Visualization 52

Data Visualization Customer Feedback User Testing Analytic Tools 52

Userpilot

JUNE 22, 2021

To provide the best onboarding experience, you naturally need the best onboarding software for SaaS. In this post, we will very briefly discuss what to look for in the best onboarding software for SaaS for you, and then move on to analyzing the top 6 choices you may want to consider. Conclusion.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

FEBRUARY 26, 2023

Thanks to the subscription economy of SaaS companies, high customer retention is vital to staying afloat and enjoying growth. Implementing customer education programs to help your users better understand the theory behind using your product. Userpilot provides tools and features for creating the ultimate renewal playbook.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience Customer Feedback 98

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? Marketing software products can be challenging with the abundance of tools out there saying they do everything for everyone. How is marketing for software products different? What does a software marketing strategy for SaaS looks like?

Feedback Software 98

Feedback Software Analytic Tools Research Software Software Review 98

Userpilot

MAY 27, 2024

For example, you’ll need a robust tool to handle data privacy concerns and collect data efficiently. Find the right tool to make customer loyalty segmentation easier. This loyalty translates into repeat purchases, subscription renewals , and brand advocacy. These include: Demographics – age, education, income.

Data Visualization 105

Data Visualization Product Research User Testing Customer Experience 105

Userpilot

MARCH 16, 2023

TL;DR UserGuiding is a cloud-based digital platform that provides onboarding solutions. However, the Basic package has strict limitations like only 1 user seat and no custom branding. UserGuiding is a cloud-based digital platform that provides onboarding solutions for teams. UserGuiding’s dashboard.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

FEBRUARY 7, 2020

Customer education should be one of your biggest priorities. That’s every SaaS company’s dream, right? That’s why it’s so important for SaaS companies to invest in customer education. The better you educate your customers, the more likely they are to stick around. Create educational content. Let’s dive in….

Analytic Tools 84

Analytic Tools Research Software Education Customer Experience 84

Userpilot

DECEMBER 22, 2023

TL;DR UX microcopy is the small snippets of text in the UI that help users interact effectively with the app or website. A few common examples of microcopy in UX include CTAs, error messages, placeholders, in-app guidance and new feature announcements , and confirmation messages. Let’s get right to it! Get the demo to see how!

Analytic Tools 105

Analytic Tools Feedback Software UX Data Visualization 105

Userpilot

DECEMBER 3, 2022

What role does customer lifecycle management play in SaaS? With CLM, you gain customer insights into customer behavior, needs, and preferences to create better customer experiences , remove product friction to manage customer churn, and maximize customer lifetime value (CLV) by retaining customers and turning them into brand advocates.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Customer Feedback 98

Userpilot

MARCH 21, 2024

Let’s explore the customer lifecycle, its role in SaaS, and the key strategies to enhance each stage of the cycle. Providing exceptional customer service by offering 24/7 support through in-app resources and optimizing customer experience. But what strategies can you follow to boost product engagement at every stage of their journey?

User Testing 105

User Testing Analytic Tools Research Software Feedback Software 105

Userpilot

JUNE 17, 2024

Let’s explore what a product-led growth strategy and its benefits are, and look at different strategies any SaaS can create and implement. Marketing-led growth focuses on expanding brand awareness and generating leads through content and ads. This can involve creating content, investing in paid ads, and boosting brand awareness.

Analytic Tools 59

Analytic Tools User Testing Onboarding KPIs Research Software 59

Userpilot

JANUARY 9, 2023

What tools can help you personalize the customer experience? Implement proactive customer support paired with customized educational resources to provide personalized solutions to user issues. Sales analytics to identify better-qualified prospects and improve your marketing strategy. Let’s begin!

Feedback Software 98

Feedback Software Analytic Tools Research Software Customer Experience 98

Userpilot

MAY 21, 2024

Let’s explore customer lifecycle management (CLM), its phases, and the best practices you can apply in SaaS without coding! Enhance onboarding with interactive guidance : Use interactive in-app guidance during the onboarding process to improve engagement with the product. to iterate retention strategies and reduce churn.

Data Visualization 105

Data Visualization Customer Experience User Testing Customer Feedback 105

Userpilot

FEBRUARY 22, 2024

Why is retaining customers important in SaaS? Drive customer loyalty : As customers associate your brand with positive experiences, including great customer service, they will likely become loyal. What is a good customer retention rate in SaaS? There is no universal benchmark for a good customer retention rate in SaaS.

Analytic Tools 52

Analytic Tools Feedback Software Research Software User Testing 52

Userpilot

FEBRUARY 9, 2022

New user onboarding is the process of educating first-time users into deriving value from your product through contextually triggered in-app onboarding flows. Build your new user onboarding experience flows with Userpilot, a no-code product adoption tool. Say your product is project management software. Let’s begin.

Analytic Tools 98

Analytic Tools Research Software Onboarding KPIs Customer Experience 98

Userpilot

APRIL 20, 2021

Tracking user journey analytics is a big part of every product manager or marketer’s job. But tracking user analytics data across the user journey , and leveraging it to drive growth, are two separate things. So when it comes to software products, why do we ambush users with product tours , tooltips and checklists all at the same time?

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software User Testing 98

Userpilot

JANUARY 26, 2023

Wondering how to run a successful SaaS onboarding process to make sure you are setting users up for success from the start? In this article, we cover: What SaaS customer onboarding is and why it’s important. Onboarding best practices for SaaS companies. What is SaaS customer onboarding?

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience Data Visualization 98

Userpilot

MAY 18, 2023

UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. As steps to improving the user experience, Userpilot can help you: Dig into advanced product analytics , build in-app experiences, and send in-app surveys to collect feedback.

Customer Experience 98

Customer Experience User Testing Analytic Tools Feedback Software 98

Userpilot

FEBRUARY 7, 2023

In-app communication is one of the most effective ways to engage with your users since it allows you to send contextual messages at the perfect moment. This also makes in-app messaging the ideal vehicle for guidance and upsells. In-app messages should be goal-driven, targeted, personalized, and concise to maximize their efficacy.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience User Testing 98

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? Marketing software products can be challenging with the abundance of tools out there saying they do everything for everyone. How is marketing for software products different? What does a software marketing strategy for SaaS looks like?

Feedback Software 52

Feedback Software Analytic Tools Research Software Software Review 52

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? Marketing software products can be challenging with the abundance of tools out there saying they do everything for everyone. How is marketing for software products different? What does a software marketing strategy for SaaS looks like?

Feedback Software 52

Feedback Software Analytic Tools Research Software Software Review 52

Userpilot

JANUARY 3, 2023

Users are having a hard time finding the value of your product because it lacks in-app guidance. If you want to be competitive, consider that the average net promoter score in SaaS is 41. Reach out to detractors to address their issues and get a chance to improve their impression of your brand. The lack of in app-guidance.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Research Software 98