Userpilot
SEPTEMBER 2, 2022
When it comes to choosing a customer education platform, there are so many options to pick from. Customer education is the process of teaching customers how to efficiently use your product to attain their specific goals. What is customer education? What is a customer education platform? More loyal customers.
Userpilot
SEPTEMBER 21, 2022
Best knowledge base tools should also allow you to create easily customizable knowledge bases, enabling you to tweak the styling and design to match your brand and customers. Customization: Your knowledge base should be easily customizable to match your brand style and design. Branding customization. Customized branding.
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Userpilot
FEBRUARY 7, 2020
Customer education should be one of your biggest priorities. That’s why it’s so important for SaaS companies to invest in customer education. The better you educate your customers, the more likely they are to stick around. Create educational content. Customer education idea #1 — Onboard new users. Let’s dive in….
Userpilot
MARCH 7, 2024
Customer engagement is a wider concept than user engagement encompassing customer interactions with the brand across all customer journey stages. Webinars not only educate existing users and keep them engaged but also attract potential customers seeking a solution to their problems. Core feature engagement dashboard in Userpilot.
Userpilot
APRIL 30, 2024
Another way to deliver more customer value is by educating them, for example, through product-led webinars. By prioritizing customer value over short-term gains, you can enhance your brand reputation. This strengthens their loyalty to your brand. Userpilot webinars educate customers to help them realize product value.
Userpilot
APRIL 21, 2024
Here’s what you should implement: Add different content types to your resource center The resource center serves as the knowledge base and go-to place where users can find helpful information about potential issues and how to navigate your brand or product. Offering in-app support in Userpilot.
Userpilot
MAY 8, 2024
It gives the product a competitive advantage, improves brand reputation, and propels revenue growth. Educate customers with resources in multiple formats like blogs, webinars , or videos. Brand24 dashboard. Educate customers through different formats Customer education enables users to get the most out of your product.
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