Userpilot

APRIL 15, 2024

In-app support strategies to eliminate them. Tools that help identify customer pain points: NPS surveys with open-ended questions. Resource center analytics. Collect passive customer feedback to improve the in-app experience and more. Analyze customer data and improve in-app communication with interactive guides.

User Friction 105

User Friction Customer Communications Analytic Tools Feedback Software 105

Userpilot

MAY 8, 2024

Identify friction points through analytics like a funnel or path analysis. Announce and drive adoption of new features with consistent messaging across channels. Ensure clear and consistent product messaging through quality copywriting. Anticipate future customer needs and work proactively to find solutions.

Data Visualization 105

Data Visualization User Testing Customer Feedback Analytic Tools 105

Userpilot

MAY 16, 2023

For example, for a cloud storage platform, this is storage space. Userpilot is a product adoption platform that allows you to track product usage, segment your uses and collect feedback in-app. What are the two types of value metrics in the SaaS pricing model? How to set the right value metrics for your SaaS business?

Feedback Software 98

Feedback Software Analytic Tools Onboarding KPIs User Testing 98

Userpilot

APRIL 7, 2024

SaaS product management is about understanding user pain points, crafting features that solve real problems, and constantly improving the user experience. The approach to managing SaaS products is entirely different from traditional on-premise software. Build in-app flows to help users discover features. User empathy.

Feedback Software 40

Feedback Software Research Software Analytic Tools Data Visualization 40

Userpilot

DECEMBER 12, 2022

A customer engagement dashboard is invaluable for interpreting customer data and making the right business decisions. Read on to learn how to choose the right engagement metrics for your dashboard and how to build one code-free. Choose no-code engagement tools instead. What is a customer engagement dashboard?

Data Visualization 98

Data Visualization Onboarding KPIs Dashboard User Testing 98

Userpilot

JULY 20, 2023

If you’re here looking for a tool to implement customer self-service portals, chances are you’ve been struggling to build one by yourself. Thankfully, there’re simple solutions in the market that can help you create an efficient resource center, that integrates smoothly and is 100% self-service. What is a customer self-service portal?

Embedded Analytics 98

Embedded Analytics Reporting Tools Data Visualization Analytic Tools 98

Userpilot

AUGUST 29, 2021

Amplitude Analytics is one of the most popular digital analytics tools for SaaS businesses. But is Amplitude the right tool for your company? How does it compare to other analytics tools out there, like Userpilot, Heap, or Mixpanel? What is Amplitude Analytics? Source: Amplitude.

Data Visualization 98

Data Visualization Analytic Tools Onboarding KPIs Reporting Tools 98

Userpilot

APRIL 13, 2022

You first have to understand the basics of click tracking and work with different tools that track in-app engagement. tools to use to capture user clicks. If simplified, click tracking is an act of observing and measuring user behavior in-app by counting mouse clicks, moves, and taps on different website UI elements.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Customer Feedback 98

Userpilot

OCTOBER 6, 2022

A FAB statement is a kind of sales message that promotes the features, advantages, and benefits of a product to the customers. Identifying the links between features, advantages and benefits also helps to differentiate the product for different target markets. In a SaaS product, it would be the functionality that it offers.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Customer Feedback 97

Userpilot

APRIL 22, 2024

Product feature analysis is a powerful tool in the SaaS product manager’s arsenal. This analysis isn’t exclusive to SaaS; the principle applies when analyzing physical attributes for hardware products. For example, Slack needs instant messaging to be called a collaboration app.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Weak Development Team 105

Userpilot

FEBRUARY 25, 2024

In the article, we show you how to identify and reduce customer friction in your SaaS product to boost product engagement. In-app surveys , including NPS surveys , help teams put themselves in the customers’ shoes and understand their pain points. Want to learn how Userpilot can help your SaaS combat customer friction?

Data Visualization 104

Data Visualization Analytic Tools Research Software User Friction 104

The Product Coalition

SEPTEMBER 9, 2022

You might also be interested in Mobile app KPI dashboard examples and how to use them What is customer retention and why is it so important? You might also be interested in Measuring , analyzing, and reducing app churn Apple and Amazon are great examples of companies with great retention. How do I measure my retention rate?

Feedback Software 119

Feedback Software Analytic Tools User Testing Data Visualization 119

Userpilot

FEBRUARY 13, 2024

Use colors to differentiate data points and keep your color selection inclusive. Why is data visualization important in SaaS? Data visualization plays a crucial role in the world of SaaS, providing companies with powerful tools that aid product development, customer acquisition, and more.

Data Visualization 105

Data Visualization Analytic Tools UX User Testing 105

Userpilot

MAY 30, 2023

We understand that selecting the perfect product growth platform for your SaaS can be a daunting task. That’s why we’re here to offer you an in-depth comparison of these three tools, providing detailed information about their features, use cases, and the primary pros and cons associated with each.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Customer Feedback 52

Userpilot

NOVEMBER 30, 2023

Mixpanel reports help you keep track of key metrics in your product analytics portfolio. TL;DR Mixpanel lets you gather, analyze, and visualize data through different types of analytics reports. The pros of using Mixpanel include its cross-platform data, advanced analytics, and data residency options.

Data Visualization 105

Data Visualization Reporting Tools Analytic Tools Feedback Software 105

Userpilot

OCTOBER 27, 2022

Looking for the best customer feedback tool for your SaaS company? There are plenty of solutions for customer feedback on review sites, but they don’t make the choice any easier. As of now, the best customer feedback tools in the SaaS market are Userpilot, Appcues, Userguiding, Pendo, and Chameleon.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Research Software 52

Userpilot

OCTOBER 27, 2021

Choosing a digital adoption platform (DAP) can be tricky. WalkMe and Whatfix are both digital adoption platforms that let you create customizable product walkthroughs and analyze product usage data. WalkMe provides better user analytics and customer support. At its core, WalkMe is an enterprise solution for employee onboarding.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

OCTOBER 27, 2022

Looking for the best customer experience management tool for your SaaS company? There are plenty of solutions for customer experience management on review sites, but they don’t make the choice any easier. This tool can help you track in-app interactions and collect user data so you can act on it. GET A DEMO.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

Userpilot

JULY 6, 2023

You know there’s no one-size-fits-all solution. So you need to find the tool that works for your unique goals and needs. Since SurveyMonkey can’t completely satisfy everyone, let’s look at 15 survey tools that can help you collect employee feedback, user sentiment , and more valuable data. What is SurveyMonkey?

Data Visualization 98

Data Visualization Embedded Analytics Analytic Tools Feedback Software 98

Userpilot

MAY 27, 2023

Choosing the right product growth platform for your SaaS is a real challenge. Review sites don’t always help – so we decided to provide you with a more in-depth comparison of the three tools, going into details about features, use cases and the main pros & cons. What is Walkme best for?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

JANUARY 16, 2024

How do you go about onboarding clients to drive your SaaS success? Triggering celebratory messages when users achieve a milestone keeps them engaged. To further improve your onboarding process, collect user feedback via in-app surveys and interviews. Look for spots where they slow down or drop off. What is new client onboarding?

Analytic Tools 101

Analytic Tools Data Visualization Feedback Software User Testing 101

Userpilot

MAY 30, 2023

Having trouble deciding between Whatfix, Apty, and Userpilot for your SaaS? Choosing the best product adoption platform for your SaaS can be tough. That’s why we’ve created a detailed comparison of these three tools. The tool makes it easy to create onboarding flows as well as knowledge bases.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

JUNE 27, 2023

We understand that selecting the right product adoption platform for your SaaS can be challenging. That’s why we have taken the initiative to provide you with an in-depth comparison of these three tools. Userpilot is a powerful product adoption and user onboarding platform. Let’s dive in and explore!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

NOVEMBER 11, 2022

Choosing the right user onboarding software is critical for SaaS companies these days. Which is the better tool for user onboarding , as well as other use cases? Userguiding and Whatfix are user onboarding, user feedback, and user analytics tools and each has its pros and cons. GET A DEMO. 14 Day Trial.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Indicative

OCTOBER 8, 2020

You need an analytics solution and data strategy that can help make that information useful. . By the end, we hope you’ll come away with tips for building an effective Customer Analytics strategy for your company’s product and marketing teams. . What Is Gaming Analytics? What in-app or in-game purchases were made?

Data Visualization 145

Data Visualization Analytic Tools Research Software User Testing 145

Userpilot

MAY 23, 2023

We know that choosing the best product adoption platform for your SaaS is difficult. So we decided to write a more in-depth comparison of the three tools – going into more detail about the tools’ features, use cases, pros and cons – than what you’ll find on review sites. What is Userlane best for?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

JUNE 27, 2023

We understand the challenges of selecting the ideal product adoption platform for your SaaS. That’s why we’ve undertaken a comprehensive comparison of these three tools. TL;DR LouAssist is a user-friendly product adoption and onboarding platform. Book a demo to learn more! Try the best one!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MAY 30, 2023

Confused about making a decision between Chameleon, Stonly, and Userpilot for your SaaS? Selecting the best product adoption platform can be a challenging task. That’s why we have put forth an in-depth comparison of these three tools. It includes impressive UI patterns that you can use for in-app messaging.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MAY 4, 2023

TL;DR Pendo is a seasoned digital adoption tool that offers a number of features. While it’s known for its robust analytics, Pendo lets you easily create onboarding experiences. However, this tool is better suited for enterprise companies considering its high price tag. Let’s dive in. But it all comes at a price.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 4, 2023

Unlike review sites that offer limited information, we’ve written a comprehensive analysis of each tool’s use cases, features, pricing, pros, and cons. Our evaluation will focus on how each tool can effectively assist you in onboarding users , boosting product adoption, and gathering sentiment feedback. Try the best one!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 5, 2023

Selecting the appropriate product growth platform for your SaaS can be a genuine challenge, and relying solely on review sites may not always be sufficient. TL;DR Chameleon is a digital adoption platform with a difference: while the other tools discussed are mostly no-code, Chameleon will require some developer involvement.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

SEPTEMBER 14, 2023

To collect the necessary data, you can conduct customer discovery interviews or trigger in-app surveys. Other data sources include product analytics, asking customer-facing teams, competitor analysis, and industry events. or ‘What do you dislike about the solutions you’ve already tried?’

Product Research 103

Product Research Customer Feedback Data Visualization User Testing 103

Userpilot

MAY 4, 2023

Interested in an in-depth comparison between UserGuiding, Usetiful, and Userpilot for your SaaS? This article shares how each tool compares to user onboarding , product adoption, and user feedback. We also go over each tool’s pricing, reviews, and pros, and cons to help you make a confident decision. Try the best one!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

APRIL 10, 2024

How to improve the customer experience of your SaaS product? More importantly, we share 17 engagement strategies to help SaaS companies enhance their CX. Leverage analytics to find friction points in the customer journey. Regularly collect qualitative customer feedback via in-app surveys. Let’s get right to it.

Customer Experience 52

Customer Experience User Testing Analytic Tools Feedback Software 52

Userpilot

APRIL 19, 2024

TL;DR Net Promoter Score (NPS) is a simple but powerful metric used to predict customer loyalty , satisfaction, and likelihood of recommending a company’s product or service, which is critical for business growth, especially in the SaaS industry. Get a Userpilot demo now to create your own NPS dashboard.

Data Visualization 52

Data Visualization Customer Feedback User Testing Feedback Software 52

Userpilot

MAY 18, 2023

Choosing the right product growth (or digital adoption) platform for your SaaS is no mean feat. So we decided to write a more in-depth comparison of the three tools. UserIQ is usable as a product adoption platform, but at its heart, it’s a customer success platform. Let’s dig in!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MAY 8, 2023

Choosing the right product growth (or digital adoption) platform for your SaaS is no mean feat. So we decided to write a more in-depth comparison of the three tools. Userlane is a code-free digital adoption platform that allows you to create in-app interactive content to guide new users and increase product adoption.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52