Gainsight

SEPTEMBER 25, 2023

As such, Customer Success (CS) has grown to rely on mission-critical platforms that serve as a single source of truth for customer data. The Gartner® Market Guide to Customer Success Platforms provides valuable insights into the evolving trends and themes shaping this dynamic landscape.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Research Software 52

The Product Coalition

DECEMBER 26, 2023

The healthcare software development industry is no stranger to computer vision applications. CT scans, MRIs, and X-rays all use computer vision technologies to some level. Doctors have employed software for years to analyze imaging data, diagnose patients, and recommend therapies. and Alphabet.

Healthcare 110

Healthcare Research Software Analytic Tools Reporting Tools 110

Userpilot

APRIL 30, 2024

Marty Cagan is a well-known figure in the product management and technology industry. He is perhaps most recognized for his influential work as a consultant, writer, and speaker on product management, particularly within the realm of software and technology companies. Who is Marty Cagan?

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Analytic Tools Research Software Feedback Software Books 87

Gainsight

NOVEMBER 30, 2023

The field of Customer Success (CS) is evolving, as new technologies offer a path to scale CS teams while guiding users through today’s increasingly digital customer journey more efficiently and effectively. One of the most profound drivers of this CS evolution, like nearly every industry today, is Generative AI.

Research Software 52

Research Software Analytic Tools Reporting Tools User Testing 52

Product Talk

OCTOBER 18, 2023

What tools should you use to test your assumptions? When we hear about an unmet customer need, pain point, or desire, we often jump to our first solution. We intuitively know not to only look at one apartment or house or interview at only one company, but in the workplace we’re often tempted to jump to our first solution.

Product Research 255

Product Research User Testing Testing Analytic Tools 255

Department of Product

SEPTEMBER 14, 2023

Height is a new project management tool for product teams and they’ve just launched 2.0 which gives product teams AI super powers. For SaaS product teams, one of the more complex parts of building zero to one applications is implementing permissions. You can find out more here. Subscribed Hi product people ?,

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

JUNE 30, 2023

Plenty of AI copywriting tools are in the market (and by the time I finish writing this article, there will probably be more) and each of them could be a good choice depending on your needs or budget. Userpilot is a product adoption platform that offers an AI-powered writing assistant to generate SaaS microcopy.

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Feedback Software Analytic Tools Research Software Data Visualization 90

Gainsight

DECEMBER 20, 2023

Good data has never been more important to effectively interact with customers both in and outside your product. And this data can only come from effectively capturing and acting on insights measured through product analytics.

Data Visualization 52

Data Visualization Analytic Tools User Testing Customer Feedback 52

Department of Product

OCTOBER 26, 2023

, Discord is expanding its new monetization strategy, making its app hub available to users in Europe and the UK. Discord’s senior product manager, Mason Sciotti, says the company has known how valuable its open API has been since its inception, and the app store is a natural extension of that.

Data Visualization 52

Data Visualization Analytic Tools Research Software Artificial Inteligence 52

Userpilot

JANUARY 16, 2024

A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios. TL;DR The machine learning-powered ChatGPT can help product managers generate ideas, conduct market and user research , analyze data (app store reviews, user feedback, etc.),

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ChatGPT Data Visualization Onboarding KPIs Research Software 83

Modus Create

FEBRUARY 5, 2024

Generative AI captured the world’s imagination and received unprecedented attention. Businesses and governments are scrambling to understand the implications of this technology, now at the fingertips of everyday consumers. The data is consistent with my ongoing conversations with chief innovators across several industries.

Data Visualization 64

Data Visualization Research Software Analytic Tools Customer Experience 64

Department of Product

NOVEMBER 2, 2023

Sublime is a new app which allows you to curate a library for all of the information you care about in one place. Plain describes itself as ‘CS without the BS’ and is positioning itself as a modern customer service tool to support modern product development teams. But many customers are dissatisfied with service bots.

Data Visualization 52

Data Visualization Research Software Analytic Tools Reporting Tools 52

Userpilot

SEPTEMBER 15, 2023

TL;DR Preference testing is a research method used by UX and UI designers to decide which designs users prefer and why. Preference testing uses both quantitative and qualitative data to evaluate how users perceive different designs. Avoid general questions, like ‘Which design do you prefer?’ What is a preference test?

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User Testing Product Research Data Visualization Feedback Software 74

UX Planet

MARCH 2, 2024

With the rapid evolution of technology, particularly AI, resulting in a major shift in interaction paradigms in recent years , there’s a pressing need to rethink the design process. This approach involves examining what current technology enables and figuring out how it can be utilized to achieve user outcomes.

Product Research 63

Product Research Research Software User Testing Analytic Tools 63

UX Planet

JANUARY 22, 2024

It can be ideas about the big problem, like “how to make the user engage more with our product,” or a smaller interaction issue related to the UX and the visual design, like choosing between infinite scroll or pagination. Copy the prompt I wrote below into Google Docs or another note app. How to use The prompt? Here it is.

Analytic Tools 74

Analytic Tools Feedback Software Research Software Artificial Inteligence 74

Department of Product

NOVEMBER 16, 2023

If you’ve not heard of Celonis before, it’s a SaaS company that focuses on one thing product teams tend to either love or hate: process map diagramming. As companies continue to experiment, we should soon start to get some real data to emerge to understand whether this is true. ML is a subset of AI.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Artificial Inteligence 52

Mixpanel

APRIL 12, 2024

It’s agonizing over moving targets, considering new data, and even changing your mind on what you think is good. Today, AI tools have become a powerful aid in helping technical and non-technical builders with those aforementioned tasks of coding, illustrating, writing copy, and the like. Building is decision-making.

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ChatGPT Artificial Inteligence Research Software Analytic Tools 52

Department of Product

OCTOBER 5, 2023

Another doc app we came across that’s worth exploring this week is Reflect. Features include networked note taking, voice transcriptions and integrations with calendar tools like Google Calendar and Outlook. Finally, if you’re looking for salary benchmarks ahead of a potential career move, check out these free reports.

Analytic Tools 52

Analytic Tools Research Software Artificial Inteligence Data Visualization 52

Department of Product

OCTOBER 19, 2023

Despite strong engagement, though, the company can’t quite claim to be the most watched streaming service in the US; that title still belongs to YouTube which accounts for 9.0% Synthetic Humans is designed for product teams to conduct market research and takes LLMs to the next level by allowing AI bots to chat to each other.

Research Software 52

Research Software Analytic Tools Data Visualization Feedback Software 52

Userpilot

FEBRUARY 6, 2024

Let’s explore why UX writing is essential for SaaS and look at twelve UX writing examples that can significantly improve product adoption. Split it up : Enhance readability by breaking content into manageable chunks and using visual elements for separation. Or to collect data? To educate? To drive action? Source: Notion.

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User Testing UX Analytic Tools Research Software 52

Userpilot

AUGUST 15, 2023

Your launch plan should contain the following: Detailed market research and competitive analysis that examines the current market state and identifies the needs of your target user. Finally, you must analyze customers’ in-app activities after launch to drive retention. What is a product launch marketing plan?

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Product launches User Testing Feedback Software Research Software 76

Mironov Consulting

JANUARY 24, 2024

Let’s expand my December scenario: A mid-tier enterprise software company wants to grow 25%+ next year.  Some organizations have a formal Corporate Strategy Officer, and the incumbent may be brilliant at C-level strategy and at blending lots of fragmentary collaborative inputs with hard-nosed analytics.  And

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