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10 SaaS Knowledge Base Examples and Best Tools to Build Yours

Userpilot

Looking for SaaS knowledge base examples? In this article, we’re going to look at ten excellent SaaS knowledge base examples and look to reverse-engineer some valuable tactics you can use when creating your knowledge base for self-service support. What is a SaaS knowledge base? Ready to get started?

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How to Build a Customer Feedback Form [+ Examples and Best Practices]

Userpilot

Any product manager should know how to quickly put together a comprehensive customer feedback form: they’re a secret weapon for unlocking deep user insights and gathering quality feedback. TL;DR A customer feedback form is a way to gather customer feedback in a structured way. What is a customer feedback form?

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The Important Product Manager Skill That You’re Missing

The Product Manager Coach Blog

In this article, we’ll delve deep into the importance of networking for product managers, drawing upon years of experience and insights from industry leaders. Every connection you make is a potential solution to a problem you haven’t encountered yet. Drive brand awareness. People trust those they know.

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Calm’s Will Larson on how to build a technical leadership career

Intercom, Inc.

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. And Digg is an iconic brand, really amazing products in its time.

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Why You Need to Keep MOATs Front and Center in Your Product Roadmap Strategies

Bain Public

They were first to market in the search space but spent years increasing revenue exploring the media/ad space, allowing Google to out-pace their search technology. This includes patents, brand copyright, industrial design and software source code. On the other hand, a great example is Dolby.