Userpilot
MARCH 3, 2022
Looking for SaaS knowledge base examples? In this article, we’re going to look at ten excellent SaaS knowledge base examples and look to reverse-engineer some valuable tactics you can use when creating your knowledge base for self-service support. What is a SaaS knowledge base? Ready to get started?
Userpilot
FEBRUARY 28, 2023
Any product manager should know how to quickly put together a comprehensive customer feedback form: they’re a secret weapon for unlocking deep user insights and gathering quality feedback. TL;DR A customer feedback form is a way to gather customer feedback in a structured way. What is a customer feedback form?
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The Product Coalition
MARCH 27, 2020
I had to learn a new tool, and a new organization, all at once. This article is a peek into how my team at Slack uses Slack, much of which is increasingly relevant during these unique times. Slack is a channel-based messaging platform We use channels to organize our work into focused, easily searchable conversations?—?for
The Product Manager Coach Blog
SEPTEMBER 5, 2023
In this article, we’ll delve deep into the importance of networking for product managers, drawing upon years of experience and insights from industry leaders. Every connection you make is a potential solution to a problem you haven’t encountered yet. Engage on Social Platforms: Platforms like LinkedIn can be powerful tools.
Intercom, Inc.
APRIL 22, 2021
For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. That question has been on Will Larson ‘s mind for a long time.
Userpilot
SEPTEMBER 8, 2022
In this article, we’ll be talking about the importance of help centers. A help center is an in-app self-serve support system designed to help customers solve their problems inside the product. A help center is an in-app self-serve support system designed to help customers solve their problems inside the product.
Bain Public
JUNE 11, 2019
In order to get the job done properly and efficiently, product managers deserve the proper software, tools and resources needed to create and execute successful products. Is a highly customizable product, covering all aspects of project and product management as well as offering a system suitable for large product teams.
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