Userpilot

JANUARY 29, 2024

A good SaaS UX design is critical to a successful SaaS product in today’s constantly evolving and competitive market. An efficient and effective design with users’ needs at the center stage encourages product engagement and reduces churn. It covers every user touchpoint from registration and onboarding to adoption.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Userpilot

JULY 9, 2023

If you’re a UX designer or product manager wondering how to deliver a better product in terms of usability and user experience, this is the article for you. Card sorting and fake door testing are useful testing methods before the product launch. Let’s get right to it! Let’s get right to it!

User Testing 97

User Testing Product Research Customer Experience User Experience 97

Intercom, Inc.

OCTOBER 3, 2019

On this week’s show, we catch up with email marketing strategist, Val Geisler, as she walks us through some practical emailing tips, her process for onboarding, and why she likens career progression to a spiral staircase. Think about onboarding like you’re hosting a dinner party. The dinner party approach to onboarding.

Onboarding KPIs 143

Onboarding KPIs Research Software Customer Experience Dashboard 143

Userpilot

NOVEMBER 14, 2023

That’s what this article explores. To effectively execute an omnichannel analytics strategy, first define your objectives and metrics to measure progress. For example, your goal may be to increase customer satisfaction and your metrics – CSAT and NPS. Finally, act on the insights.

Analytic Tools 105

Analytic Tools Data Visualization Customer Experience Onboarding KPIs 105

Userpilot

JANUARY 17, 2023

If you want to build a loyal customer base and nurture product growth , your focus should be spent on making users realize the value of your product as soon as possible—which might be trickier than you think. Value realization is when a customer experiences and recognizes the value of your product or service. Time to live.

Feedback Software 98

Feedback Software Research Software Onboarding KPIs Customer Experience 98

Userpilot

NOVEMBER 21, 2023

Do you even need a product launch checklist? Technically not, but it helps a lot to have one, and you will find out why from this article! More importantly, you will find here 2 different checklists: one for new products and the other for updates or feature releases. What is a product launch checklist?

Product launches 104

Product launches User Testing Product Research Analytic Tools 104

Userpilot

JUNE 22, 2023

While customer churn is a grave concern, retention is what can help you tackle it and make your product successful. Customer retention brings you more customers who tend to spend more, refer others, and provide valuable feedback that drives product improvement. Using segmentation and tracking feature usage to measure engagement.

Data Visualization 98

Data Visualization Feedback Software Analytic Tools Customer Experience 98

Intercom, Inc.

MARCH 16, 2021

With the right strategy and proactive support tools – think Outbound Messages , Product Tours , Mobile Carousels , and Banners – you can alert customers to known issues, like delivery delays, bugs in your product, and website downtime. Onboard new customers. Download The Ultimate Guide to Conversational Support.

Data Visualization 201

Data Visualization Onboarding KPIs User Friction Product Research 201

Userpilot

MAY 22, 2023

A CX strategy should encompass every interaction and engagement layer between your customers and your SaaS product. This article guides you to make an excellent CX strategy with best practices and tips. You can build a CX strategy by: Starting clear customer experience vision and goals using the likes of SMART framework.

Data Visualization 96

Data Visualization Analytic Tools Feedback Software Product Research 96

Userpilot

JUNE 5, 2023

It helps companies identify areas of strength/weakness in their marketing approach and accelerate product growth. This article digs into the SaaS conversion funnel and explores how it differs from traditional funnels. The SaaS conversion funnel is an adaptation of the AARRR Pirate Metrics framework by David McClure.

Analytic Tools 95

Analytic Tools Onboarding KPIs Data Visualization Customer Experience 95

Userpilot

JULY 19, 2021

It is not enough to support your users only when they have issues with your product. In this article, we look at how Customer Engagement Platforms benefit SaaS companies. Furthermore, we explore how to choose the best platform for your company and the must-have features for the best customer engagement tools.

Analytic Tools 98

Analytic Tools Research Software Reporting Tools Customer Communications 98

Userpilot

MARCH 29, 2023

How can it help product and marketing teams make data-driven decisions and improve the user experience at different stages of the customer journey? In this article, we also look at different kinds of digital analytics data, how to implement a digital analytics strategy, and the best tools to help you do it! NPS scores or bug reports).

Data Visualization 98

Data Visualization Analytic Tools Embedded Analytics Feedback Software 98

Userpilot

FEBRUARY 4, 2023

To stay ahead of the competition and drive customer retention , feature adoption, etc, you need to systematically build strategic initiatives and complete them. In this article, we dive deep into strategic initiatives, their purposes and types, and how you can use them to improve your SaaS business. What are strategic initiatives?

Feedback Software 98

Feedback Software Analytic Tools Research Software Product Research 98

The Product Guy

MAY 7, 2020

Guest Post by: Vivek Karna (Mentee, Session 11, The Product Mentor) [Paired with Mentor, John Masterson]. This is my motivation behind writing this article. As I strive towards becoming a product leader, I wanted to understand the best practises in product management and in the process develop my own product philosophy. .

Technical Review 159

Technical Review Research Software Onboarding KPIs Product Management 159

Gainsight

FEBRUARY 21, 2020

Are you delivering a product experience your users want or are you just going through the motions? In a world full of products offering the same results as yours, one of the best ways to stand out is through your product experience. They build a product that people want to use. Are you holding a user event? The solution?

Customer Experience 89

Customer Experience Data Visualization Feedback Software Analytic Tools 89

Alchemer Mobile

MAY 7, 2020

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Developers can remove the pains associated with constantly incorporating new SDKs into an app and focus on delivering products that transform the customer experience.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

Userpilot

MAY 9, 2024

The customer onboarding process is essential for product success. The article will teach you how to design an onboarding strategy for your SaaS. We also share onboarding best practices and how Userpilot can help you implement them. It lets them realize product value and drives product adoption.

Onboarding KPIs 52

Onboarding KPIs User Testing Data Visualization Analytic Tools 52

Userpilot

JULY 14, 2023

What is a product analytics framework and why is it important? These are only two of the many questions this article tackles. We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools.

Analytic Tools 96

Analytic Tools Data Visualization Feedback Software Research Software 96

Userpilot

NOVEMBER 24, 2022

Can the RACE framework refine your strategic thinking ability and thus provide you with a simple but effective marketing strategy? The goal of any traditional or digital marketing strategy is product growth. This article examines the RACE framework: what it is, why you should use it, and how to implement it in your SaaS.

Feedback Software 98

Feedback Software Analytic Tools Framework Onboarding KPIs 98

The Product Coalition

MAY 22, 2019

In this article I’ll go over some of the most common issues I see with OKRs and ways to address them. of the mobile app KR: Integrate with SalesForce KR: Switch to new onboarding flow KR: Run 10 paid campaigns Here’s why this is wrong. Building, launching and promoting features and products are not the goals. Reduce avg.

Onboarding KPIs 60

Onboarding KPIs Reporting Tools Weak Development Team Workshop 60

Userpilot

APRIL 30, 2024

From this article, you will find out how to develop a strong growth marketing strategy and learn growth marketing tactics for different customer journey stages. Market development targets new markets with existing products, while product development – existing markets with new products. If so, we’ve got you covered.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Userpilot

FEBRUARY 20, 2024

What is a data product roadmap? What roadmap metrics should you be tracking? This article provides detailed answers. We also share software products you can use to create a foolproof product roadmap and drive product-led growth. Data product roadmaps vs product roadmaps: What’s the difference?

Data Visualization 105

Data Visualization Feedback Software Research Software User Testing 105

Userpilot

APRIL 14, 2023

Having an effective SaaS onboarding strategy is essential to user success and, by extension, customer retention. If you don’t make your onboarding flow as streamlined as possible, you could struggle to retain customers in the long run. The product, sales, marketing, and CS teams all play a role in the onboarding concerto.

Analytic Tools 98

Analytic Tools Research Software Feedback Software Onboarding KPIs 98

Userpilot

JANUARY 29, 2024

Data analysis is integral to a product manager’s job – it’s what helps them build impactful products. This article dives deep into data analysis for product managers. This approach is vital in modern product management , and every product manager needs to embrace it.

Data Visualization 105

Data Visualization Analytic Tools Onboarding KPIs User Testing 105

The Product Coalition

MARCH 17, 2020

If somebody asks what’s the job of a product manager, the only correct answer is?—?pretty In traditional businesses, the product manager’s role is spread evenly across several departments or individuals. This requires product managers to maintain a well-organized, streamlined process of product development.

Onboarding KPIs 98

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 98

Userpilot

DECEMBER 6, 2022

‘Feature factory’ is not exactly a positive term, especially if you’re aspiring to be a product-led SaaS product management team. This article explores what the ‘feature factory’ mindset is and what the signs you might be working in such a company are. What is a feature factory?

Onboarding KPIs 98

Onboarding KPIs Product Research Feedback Software User Testing 98

Userpilot

APRIL 21, 2023

What is product analysis and what are its benefits? These are just a couple of questions we answer in the article. We also explore: Different types of product analysis The steps needed to analyze your product The tools you can use Let’s get right to it! Their choice depends on your goals.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

Userpilot

APRIL 7, 2024

SaaS product management is about understanding user pain points, crafting features that solve real problems, and constantly improving the user experience. The approach to managing SaaS products is entirely different from traditional on-premise software. Develop the product roadmap. Specify feature prioritization.

Feedback Software 40

Feedback Software Research Software Analytic Tools Data Visualization 40

Userpilot

JANUARY 23, 2023

A properly-crafted growth marketing framework brings clarity and direction to your SaaS business. It identifies and stirs you towards the most important things you need to achieve sustainable product growth. This article discusses the best growth marketing strategies within the AAARRR funnel. Let’s begin.

Analytic Tools 98

Analytic Tools Feedback Software Framework Data Visualization 98

Userpilot

JANUARY 20, 2024

In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your user engagement analysis needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Let’s get started! Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Userpilot

JANUARY 20, 2024

In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your user engagement analysis needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Let’s get started! Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Userpilot

JANUARY 20, 2024

In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your event tracking needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Let’s get started! Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

JANUARY 20, 2024

In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your event tracking needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Let’s get started! Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

JANUARY 31, 2024

Are you wondering how to conduct user behavioral analysis to inform your product decisions? This article explains: What user behavioral analysis is Why it’s important The key steps in the analysis process Different types of analyses Let’s dive right in! Next, select a set of metrics relevant to your goals.

Data Visualization 52

Data Visualization Customer Feedback User Testing Customer Experience 52

Userpilot

JANUARY 17, 2024

In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your user behavior analysis needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. feature heat maps). Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

NOVEMBER 24, 2023

Curious about how you can use Userlane to grow your product ? What are its best features and are there any drawbacks you should be aware of before investing in it? We answer these questions in this article and dive deep into the use cases and features that Userlane offers, its pros and cons, along with its pricing.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Research Software 52

Userpilot

SEPTEMBER 29, 2022

Given that, you must take product growth seriously to ensure your continuous success. In this article, we will be discussing everything you need to know about the growth engineering framework and its processes. A growth engineering team is a cross-functional team of marketers, product developers, and software engineers.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98