Userpilot

APRIL 24, 2024

In this article, we explain: Why investing in AI in SaaS is a must. What AI tools you can use. AI tools can visualize trends and anomalies in real-time. AI chatbots handle queries three times faster than customer service agents, improving efficiency while meeting customers’ preferences for self-service.

Analytic Tools 69

Analytic Tools Feedback Software Data Visualization Reporting Tools 69

The Product Coalition

SEPTEMBER 10, 2021

How to Choose the Perfect Tool for Your Project It used to be that when developers needed something translated, they had to send the translator an Excel file to work with?—?not Later, translators began working with CAT (computer-assisted translation) tools, such as Trados or MemoQ, which was a big step forward. not exactly convenient.

Reporting Tools 112

Reporting Tools Systems Review Agile Customer Experience 112

Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Userpilot

MARCH 14, 2024

Looking for an effective SaaS reporting tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your SaaS reporting needs. Looking for a Better Alternative for SaaS Reporting?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

The Product Coalition

MAY 18, 2022

Continuous improvement is a continual process to improve components of enterprise software?—?processes, processes, tools, products, and services. Read the article to know what it is? Thus, custom software development and engineers face the same challenges faced by the market demand. What is continuous improvement

Reporting Tools 127

Reporting Tools Software Developers Software Development Feedback Software 127

Userpilot

APRIL 22, 2024

In this article, we’ll show you how to offer support effectively and on a scale! TL;DR End-user support refers to how you assist your customers as they perform tasks on your platform or whenever they experience issues. End-to-end guides, in-app tutorials, or videos, on how to get around the platform. Self-service support.

Data Visualization 86

Data Visualization Analytic Tools Feedback Software Reporting Tools 86

The Product Coalition

JULY 13, 2022

Learn how the other solutions compare. If you’re shopping around for a mobile app analytics platform before biting the bullet with Fullstory, you’ve landed in the right place. FullStory is a robust web and analytics tool but there are platforms out there that may specialize in one of the features you want.

Data Visualization 109

Data Visualization Analytic Tools Feedback Software Reporting Tools 109

Userpilot

AUGUST 31, 2023

Heap and Google Analytics are popular product analytics tools that help businesses pursue product growth with data-driven insights. In this article, we’ll go through the main differences between both tools to help you understand which one is better for you. What is Google Analytics? Heap’s Event Visualizer.

Data Visualization 85

Data Visualization Analytic Tools Feedback Software Reporting Tools 85

Userpilot

JULY 31, 2023

If so, you’re in the right place, as this article discusses 15 tools that are excellent alternatives to Intercom and will help you optimize customer service processes and deliver outstanding self-service support. Help Scout is a customer service software offering shared inboxes, live chat, and in-app messaging.

Analytic Tools 81

Analytic Tools Feedback Software Reporting Tools Data Visualization 81

Userpilot

MAY 12, 2024

TL;DR Intercom is a customer service platform. While Intercom is primarily a support solution, it does have add-ons that offer other functionalities such as product tours. Its Product Tours add-on is quite limited compared to dedicated adoption platforms (and costs almost as much). Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 30, 2024

Eric Ries is a name synonymous with innovation and startup success. Continue reading to discover Eric’s career milestones, the books he has written, and our recommendations for his top articles and webinars. After studying at Yale University, Eric began his career as a Senior Software Engineer at There.com.

Webinar 91

Webinar Books Data Visualization Feedback Software 91

Userpilot

MAY 19, 2024

TL;DR GainsightPX is a powerful product experience platform that helps you gather insights into how users interact with your software or app.The tool provides advanced enterprise-grade product analytics, native omnichannel engagement features to drive customer engagement, and closed-loop feedback with surveys to gauge your user experience.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 30, 2024

This article provides a detailed guide, covering: What is customer sentiment, and why does it matter for your bottom line? How to conduct customer sentiment analytics: Get equipped with the right customer sentiment analysis tools. Improve your service interactions. Looking to track and improve customer sentiment for your brand?

Analytic Tools 85

Analytic Tools Feedback Software Data Visualization Research Software 85

Userpilot

FEBRUARY 25, 2024

Looking for an effective proactive customer service tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your proactive customer service needs. Let’s get started!

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

NOVEMBER 1, 2022

Personalized customer service is a secret ingredient for improving customer engagement , retention, and loyalty. In this article, we’ll cover: What personalized customer service is and why it’s beneficial in SaaS. 7+ customer service personalization strategies. Address customers by name.

Data Visualization 92

Data Visualization Feedback Software Analytic Tools Research Software 92

Userpilot

FEBRUARY 20, 2023

In our article, we aim to help you make the decision. We also have a quick look at Userpilot as an alternative for each of the tools. Product analytics tools empower teams to make informed decisions on how to add more value and offer a better user experience. How can a product analytics tool help you drive product growth?

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Reporting Tools 95

Userpilot

FEBRUARY 25, 2024

Looking for an effective self-service support tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your self-service support needs. Let’s get started!

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Userpilot

JUNE 26, 2023

How to create customer feedback systems to gain insights into user needs ? This is the key question we discuss in the article, so if you’re after the answer, you’re in the right place! TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights.

Feedback Software 82

Feedback Software Analytic Tools Research Software Customer Feedback 82

eG Innovations

JUNE 7, 2022

Logging and Auditing in IT Monitoring Tools. It is critical that access to any configuration changes or management actions made to monitoring platforms are logged and traceably audited. In this article, I will help you learn how to discover the auditing capabilities in IT monitoring tools.

Reporting Tools 52

Reporting Tools Data Visualization Systems Review Software Review 52

Userpilot

MAY 17, 2024

TL;DR Whatfix is a digital adoption platform that helps enterprise organizations with onboarding, training, and supporting their employees or customers. The solution also lets you track analytics on all in-app guidance, collect user feedback, build out self-serve content, and automate certain flows. Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

FEBRUARY 14, 2024

This article is going to dive into the Userpilot vs Whatfix debate and try to answer a key question: Which is the better tool for user onboarding, as well as other use cases? Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue. What is Whatfix?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Folding Burritos

FEBRUARY 22, 2016

What we want is to create a culture where stakeholders come to us with problems, rather than ready-made ideas and solutions (i.e. Yet, I wanted to dig deeper into this issue by focusing on: The reasons why a Solution-first culture makes your life harder; A “framework” to drive stakeholders to think in terms of Problems. features.).

Analytic Tools 322

Analytic Tools Reporting Tools Data Visualization User Testing 322

Userpilot

MAY 12, 2024

TL;DR Product Fruits is a platform designed to help you tackle issues related to software adoption. With a focus on seamless customer onboarding , this tool allows companies to create engaging in-app journeys. The platform provides insights into successful practices, guiding you toward steady business growth.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

FEBRUARY 25, 2024

Looking for an effective onboarding automation tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your onboarding automation needs. However, it does have its fair share of flaws.

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52

Usersnap

JULY 3, 2023

If you’re new to the bug tracking system, issue management or web development in general, you might wonder what a bug report is. We did cover a lot of topics in the area of bug reporting. Examples of bug reports 3 samples of bug reports So… what is a bug report? This has since changed though.

Reporting Tools 52

Reporting Tools Data Visualization Feedback Software User Testing 52

eG Innovations

MARCH 31, 2022

The majority of monitoring and management solutions used in enterprises provide their customers with APIs (Application Programming Interfaces) and a CLI to facilitate DevOps type workflows. This integration minimizes user intervention in the configuration of the monitoring system. The eG Enterprise CLI (Command Line Interface).

Reporting Tools 52

Reporting Tools Analytic Tools Data Visualization User Testing 52

Userpilot

NOVEMBER 2, 2022

Today’s SaaS market is highly competitive, and in this industry with a lot of similar products and prices, superior customer service makes all the difference. There is much work to be done, from recruiting and training support agents, to purchasing expensive tools and working shifts. AI tools are a must in customer service.

Artificial Inteligence 93

Artificial Inteligence Data Visualization Reporting Tools Customer Experience 93

Userpilot

MARCH 4, 2024

In this article, you’ll learn: Behavioral design principles to incorporate in your user interface and experience. User behavior patterns are the typical ways users interact with products, services, or interfaces, revealing their habits, preferences, and decision-making processes. Userpilot’s concise sign-up form.

Data Visualization 88

Data Visualization Feedback Software Analytic Tools Research Software 88

Userpilot

FEBRUARY 13, 2024

This article is going to dive into the Userpilot vs Userlane debate and try to answer a key question: Which is the better tool for user onboarding, as well as other use cases? Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue. What is Userlane?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

FEBRUARY 25, 2024

Looking for an effective customer experience tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your customer experience needs. However, it does have its fair share of flaws.

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Feedback Software 52

Userpilot

AUGUST 31, 2023

Heap and Google Analytics are popular product analytics tools that help businesses pursue product growth with data-driven insights. In this article, we'll go through the main differences between both tools to help you understand which one is better for you. What is Google Analytics? Heap's Event Visualizer.

Data Visualization 59

Data Visualization Analytic Tools Feedback Software Reporting Tools 59

Reveal

JUNE 13, 2023

Integrating powerful BI with fully interactive visuals and reports into your Blazor applications makes data analytics accessible to all your end-users. As an embedded analytics solution, Reveal can help you achieve that. As an embedded analytics solution, Reveal can help you achieve that. builder.Services.AddControllers().AddReveal();

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Userpilot

FEBRUARY 13, 2024

This article is going to dive into the Userpilot vs Help Scout debate and try to answer a key question: Which is the better tool for user onboarding, as well as other use cases? Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue. What is Help Scout?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

NOVEMBER 22, 2023

This article discusses how the HubSpot customer journey analytics reporting tool can help you attract customers and accurately walk them through every step of the customer journey. TL;DR HubSpot customer journey analytics is a powerful data-led tool that drives improved decision-making and conversions.

Data Visualization 78

Data Visualization Analytic Tools Customer Experience Customer Feedback 78

Intercom, Inc.

MAY 12, 2021

To enable teams to surface the right insights to power personalized support and engagement and be set up for success, we’ve launched a suite of new features to enhance messaging, reporting, analysis, and support automation within Intercom – all based on meaningful insights from you, our own customers.

Data Visualization 118

Data Visualization Customer Communications Reporting Tools Customer Feedback 118

Userpilot

FEBRUARY 26, 2024

Looking for an effective onboarding automation tool and wondering if Userpilot is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your onboarding automation needs. Looking for a solution for onboarding automation?

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52

Userpilot

JULY 12, 2021

Data is the engine for SaaS, but without data analytics tools , your SaaS team will not be able to make sense of the data. The right set of SaaS analytics tools can help you generate actionable insights that fuel strategic decisions. But how do you ensure you’re picking the right tools?

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98