The Product Coalition

APRIL 5, 2021

In this article, we will show you how you can understand how much your team leverages Zoom, or spends time in meetings, in a couple of minutes. This will start up Airbyte on localhost:8000; open that address in your browser to access the Airbyte dashboard. You will be presented with a modal to enter the app name; type in airbyte-zoom.

Data Visualization 109

Data Visualization Analytic Tools Customer Experience Webinar 109

Roman Pichler

APRIL 13, 2021

This might have involved observing target users, interviewing them, carrying out competitor research, and using throw-away prototypes, to name just a few strategy validation techniques. In other words, the goals should be part of a validated product strategy—a strategy whose key assumptions and risks have been successfully addressed.

Feedback Software 247

Feedback Software Data Visualization Analytic Tools Research Software 247

Userpilot

MAY 3, 2023

In this article, we take a close look at Intercom surveys and examine: What they are. You can also launch surveys on both mobile (iOS and Android) and web platforms while reviewing survey analytics on a simple dashboard that helps you better understand customer insights. Userpilot ‘s NPS Dashboard. How they work.

Data Visualization 97

Data Visualization Product Research Software Review Feedback Software 97

The Product Coalition

JULY 13, 2022

In this article, we will go over 5 of the best FullStory alternatives on the market, explain what each one does best and how they compare to help you narrow down your choices. As the name implies, FullStory auto logs all aspects of users’ interactions such as scroll, swipe, click, and pageview. What are the best FullStory alternatives?

Data Visualization 110

Data Visualization Analytic Tools Feedback Software Reporting Tools 110

Roman Pichler

APRIL 13, 2021

Listen to this article: [link]. This might have involved observing target users, interviewing them, carrying out competitor research, and using throw-away prototypes, to name just a few strategy validation techniques. What are KPIs? Key performance indicators (KPIs) are metrics that measure how your product is doing.

Feedback Software 156

Feedback Software Data Visualization Analytic Tools Research Software 156

Userpilot

AUGUST 14, 2023

In this article, we’ll go over different survey types and examples, as well as provide some ready-to-use templates you can use right away with Userpilot. We have three tactics to analyze your survey responses: Glance over your survey analytics dashboard to track overall performance and make a hypothesis.

Product Research 97

Product Research Data Visualization Analytic Tools Feedback Software 97

Userpilot

MARCH 4, 2024

In this article, you’ll learn: Behavioral design principles to incorporate in your user interface and experience. By deferring non-essential choices to later stages—such as company name, job title, or account preferences—users can quickly sign up and engage with the product, reducing form abandonment rates.

Data Visualization 105

Data Visualization Feedback Software Analytic Tools Research Software 105

The Product Coalition

JULY 28, 2023

This article covers how we make them and what they are. In the previous article I gave examples of some of the data products you interact with everyday. Data Products’ come in all shapes and sizes, from dashboards to APIs. If you enjoyed it, keep following for more or check out my previous articles. Thanks for reading!

Data Visualization 101

Data Visualization Analytic Tools Product Research Artificial Inteligence 101

Userpilot

APRIL 24, 2024

In this article, we explain: Why investing in AI in SaaS is a must. Articles, social media posts, ad copy, landing pages , in-app microcopy – you name it. Analyze customer data in real-time AI can provide product teams with dashboard visualizations of real-time data, highlighting trends, anomalies, and patterns.

Analytic Tools 96

Analytic Tools Feedback Software Data Visualization Reporting Tools 96

Userpilot

JANUARY 9, 2024

In this article, we provide a step-by-step UX audit guide, a checklist for performing a heuristic evaluation, and various other actionable recommendations. Session recordings As the name implies, session recordings are records of users interacting with your product. Google Analytics dashboard. Hotjar dashboard.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Research Software 105

Userpilot

AUGUST 31, 2023

In this article, we’ll go through the main differences between both tools to help you understand which one is better for you. Setting up a funnel analytics dashboard in GA4 is similar to Heap in terms of setting up steps. As you give it a name, you can see all the details relating to the event in Heap’s Explore event dashboard.

Data Visualization 104

Data Visualization Analytic Tools Feedback Software Reporting Tools 104

Userpilot

MAY 13, 2024

In this article, we explain the definitions, types, examples, and best practices of customer feedback questionnaires to help you increase your response rate. Multiple choice questions As the name implies, these questions present customers with several options to choose from. Customizable dashboards; d. Interactive dashboards.

Customer Feedback 105

Customer Feedback User Testing Feedback Software Product Research 105

Userpilot

NOVEMBER 1, 2022

In this article, we’ll cover: What personalized customer service is and why it’s beneficial in SaaS. Address customers by name. People love the sound of their name, so have your customer support team address customers by name in their interactions. Address customers by name. Even the research says so!

Data Visualization 98

Data Visualization Feedback Software Analytic Tools Research Software 98

Usersnap

NOVEMBER 16, 2021

And all created screenshots and screen recordings are directly stored in your project dashboard, making bug tracking and feedback a lot of fun! The lorem ipsum generator does what its name states. This is the file that will provide Chrome with basic information related to your extension such as required permission and its name.

Feedback Software 145

Feedback Software Analytic Tools Data Visualization Reporting Tools 145

The Product Coalition

MARCH 15, 2023

To calculate: How to track free trial conversion rates in UXCam Example of parameters to use to measure free trial conversion rates Add a report to your dashboards in UXCam to easily keep track of the number of users converting from a free trial to a subscription by using custom events.

Onboarding KPIs 123

Onboarding KPIs Analytic Tools Research Software Data Visualization 123

Userpilot

JUNE 12, 2023

It can be a tough nut to crack sometimes, but we’ve made it easier in this article. Examples of questions to ask in user persona surveys: What will you be using {product name} for? Examples of market research survey questions include: How much are you willing to pay for [product name]? How large is your company?

Data Visualization 97

Data Visualization Product Research Research Software Analytic Tools 97

eG Innovations

MARCH 24, 2022

Figure 2: The smiley face icon – which is available in many parts of the eG Enterprise interface to provide a quick link to the UX Dashboards. Figure 3: On the UX Dashboard you can see highlighted by the yellow box the summary session information for a user. In this case they were using a very old receiver – version 6.2!

Data Visualization 52

Data Visualization Reporting Tools Customer Experience User Testing 52

Userpilot

OCTOBER 8, 2021

If you sign up for a trial with Pendo, you are asked whether you initially want to explore Behavior Analytics , Dashboards, or Guides. 26% of customers went to the Dashboard next, and 16% went to Contacts. After that, 88% of those who DID land on the Dashboard chose not to add a new account. 15% were untagged.

Data Visualization 98

Data Visualization Analytic Tools Software Review Feedback Software 98

Userpilot

FEBRUARY 21, 2023

In this article, we look at each product's key features, use cases, strengths, and limitations. Dashboard in Heap. Pendo Dashboard. If you've searched for this comparison, you're probably looking for a tool that will help you gain actionable insights to drive your product growth. Let's jump right into it!

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

MARCH 16, 2022

In this article, we’re going to look at the onboarding experience for 11 different SaaS companies and draw out valuable lessons you can apply to your own onboarding flows. ’ moment , adoption-based, and features-based to name a few. And then you wait for the dashboard to load. Let’s dive in!

Data Visualization 105

Data Visualization Customer Experience User Testing Customer Feedback 105

Userpilot

FEBRUARY 20, 2023

In our article, we aim to help you make the decision. Pendo Dashboard. The data visualization and analysis options in Data Explorer, Dashboards and Reports can feel limited and a bit “canned.” Dashboard in Amplitude. Pendo vs Amplitude? This is a serious dilemma. How does this sound? Ready to dive in?

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Modus Create

AUGUST 29, 2022

In this article, we explore the process for migrating Jira and Confluence to Cloud, based on our experience helping several large organizations successfully migrate to Cloud. Jira RedirectMatch "^(.*)$" "[link] Name> atlassian.net/$1" # Confluence RedirectMatch "^(.*)$" "[link] Name> atlassian.net/wiki/$1".

Data Visualization 52

Data Visualization Customer Experience Technical Review User Testing 52

Userpilot

MARCH 31, 2023

To perform attrition analysis, track in-app user engagement, gather user feedback , segment customers based on engagement and satisfaction, send churn surveys, and get an analysis overview on the dashboard. They are the same process with different names. NPS analytics dashboard. How often should you analyze churn? Churn survey.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Feedback 98

Userpilot

APRIL 14, 2022

In this article, we’re going to do a deep dive into the Airtable onboarding experience and how you can recreate it for your users. If you are looking for ways to use Airtable for employee onboarding this article doesn’t cover that. The menu on the dashboard opens up and moves along as a user progresses with onboarding.

Customer Experience 98

Customer Experience Analytic Tools Customer Feedback Data Visualization 98

Userpilot

APRIL 26, 2022

This article breaks it down, showing its features, limitations, and available alternatives. Pendo’s Resource Center has modules for announcements, onboarding, and user guidance (help articles, FAQs, checklists, etc.). Help articles and FAQs fall under this category. Curious about the Pendo Resource Center? Guides List.

Embedded Analytics 98

Embedded Analytics Analytic Tools Feedback Software Data Visualization 98

Userpilot

APRIL 7, 2023

In this article, we’ll go through 9 types of survey questions and their examples that can help you get insightful feedback about your products and user experiences. How will you primarily use [your product name]? Choose your top 3 goals you want to achieve with [your product name]. Let’s start!

Customer Feedback 96

Customer Feedback Data Visualization Feedback Software User Testing 96

Userpilot

JUNE 30, 2023

In this article, we’re going to examine Userpilot’s resource center editor in depth. Interactive checklist: Rather than reading through yet another article, an interactive checklist module will motivate users. Remember you don’t need to stick with the default icon or name. Pick the right content for the job.

Analytic Tools 98

Analytic Tools Embedded Analytics Data Visualization User Testing 98

Revulytics

DECEMBER 19, 2017

In this article, we will take a look at the new Java reporting capabilities made available with this release. New Java Reports in the Dashboard. The Usage Intelligence Dashboard now includes new Java specific reports which can be accessed from the product menu by selecting Java Environment. javaVmName – Java VM Name.

Data Visualization 54

Data Visualization Reporting Tools Analytic Tools Dashboard 54

Userpilot

MAY 31, 2022

This article shows you how to overcome feature blindness and, as a result, increase the LTV of your customers. Keeping an updated changelog is vital as users get to see the changes you’ve made even if they miss it on their dashboards. It’s because your brain marked your name as more important than the chatter around you.

Feedback Software 98

Feedback Software User Testing Product Research Customer Experience 98

Userpilot

APRIL 13, 2022

This article will equip you with all the necessary knowledge about: types of data can be tracked. You can then optimize the user experience by rearranging your dashboard in a way that provides the best usability. Go to the Userpilot dashboard. You will land on the click tracking dashboard. Userpilot goals dashboard.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Customer Feedback 98

The Product Coalition

MAY 18, 2022

Read the article to know what it is? Visualize or map the workflow: Creating a value stream map can visualize all steps in the workflow in a column-based dashboard. Next, people use cards or images to illustrate work items on the dashboard as work progresses. processes, tools, products, and services.

Reporting Tools 128

Reporting Tools Software Developers Software Development Feedback Software 128

Userpilot

MARCH 3, 2022

In this article, we’re going to look at ten excellent SaaS knowledge base examples and look to reverse-engineer some valuable tactics you can use when creating your knowledge base for self-service support. Looking for SaaS knowledge base examples? Helping your users get the most out of your product is an important (and tricky) job.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Customer Experience 98

Userpilot

JULY 31, 2023

If so, you’re in the right place, as this article discusses 15 tools that are excellent alternatives to Intercom and will help you optimize customer service processes and deliver outstanding self-service support. Are you looking for solid Intercom alternatives but not sure which one to pick? Let’s get right into them, one by one!

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Product Talk

DECEMBER 13, 2023

Thomas shared a few screenshots from his dashboard to help illustrate his learnings. Going back to the example of clue captures, Thomas says, “Our comfortable assumption was that users spent hours in the tool and then came out on the other side with the name, address, and social security number of the bad guy.

Data Visualization 247

Data Visualization Analytic Tools Reporting Tools Technical Review 247

Userpilot

JANUARY 26, 2023

In this article, we cover: What SaaS customer onboarding is and why it’s important. Just a name and email address are enough to get started. Instead, grab the most important information needed to get started, like their name and email address. Onboarding best practices for SaaS companies.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience Data Visualization 98

Userpilot

AUGUST 31, 2023

In this article, we'll go through the main differences between both tools to help you understand which one is better for you. Setting up a funnel analytics dashboard in GA4 is similar to Heap in terms of setting up steps. As you give it a name, you can see all the details relating to the event in Heap’s Explore event dashboard.

Data Visualization 59

Data Visualization Analytic Tools Feedback Software Reporting Tools 59

The Product Coalition

OCTOBER 25, 2021

the research articles, the important topics and revelations, and as you move towards the end, the articles become lighter: interviews with celebrities, lifestyle pieces, and so on. Usually, when I ask people for their metrics they give me the metric name (e.g. we are measuring retention).

User Testing 164

User Testing Magazine Product Research Research Software 164