Roman Pichler

APRIL 13, 2021

Listen to this article: [link]. This might have involved observing target users, interviewing them, carrying out competitor research, and using throw-away prototypes, to name just a few strategy validation techniques. Carefully select them by using the factors discussed above, and regularly review and adjust them. What are KPIs?

Feedback Software 156

Feedback Software Data Visualization Analytic Tools Research Software 156

Userpilot

AUGUST 31, 2023

In this article, we’ll go through the main differences between both tools to help you understand which one is better for you. The key differences between Heap and Google Analytics 4 (GA4) are: Heap automatically tracks everything through code installation while GA4 combines both auto-collected and user-defined events.

Data Visualization 83

Data Visualization Analytic Tools Feedback Software Reporting Tools 83

Userpilot

MAY 30, 2024

This article provides a detailed guide, covering: What is customer sentiment, and why does it matter for your bottom line? Collect customer feedback via multiple channels (surveys, user interviews, social media reviews, and so on). Customer review on G2. Visualize customer sentiment code-free with Userpilot.

Analytic Tools 86

Analytic Tools Feedback Software Data Visualization Research Software 86

Usersnap

NOVEMBER 16, 2021

A couple of months ago, we reviewed the new Firefox browser designed for developers. And all created screenshots and screen recordings are directly stored in your project dashboard, making bug tracking and feedback a lot of fun! The lorem ipsum generator does what its name states. Coding Extensions – Step by Step Guide.

Feedback Software 145

Feedback Software Analytic Tools Data Visualization Reporting Tools 145

Userpilot

JANUARY 9, 2024

In this article, we provide a step-by-step UX audit guide, a checklist for performing a heuristic evaluation, and various other actionable recommendations. Review and analyze to identify improvement opportunities. Session recordings As the name implies, session recordings are records of users interacting with your product.

Analytic Tools 89

Analytic Tools Data Visualization Feedback Software Research Software 89

Userpilot

AUGUST 31, 2023

In this article, we'll go through the main differences between both tools to help you understand which one is better for you. The key differences between Heap and Google Analytics 4 (GA4) are: Heap automatically tracks everything through code installation while GA4 combines both auto-collected and user-defined events.

Data Visualization 59

Data Visualization Analytic Tools Feedback Software Reporting Tools 59

Userpilot

MARCH 7, 2024

In this article, we’ll present the advantages and disadvantages of paid analytics platforms versus their free version counterparts and the best tools for each category. Acquiring premium tools or enterprise versions is often off the table due to financial restrictions. Analytics dashboards. Which camp would you belong in?

Data Visualization 95

Data Visualization Analytic Tools Reporting Tools Research Software 95

Userpilot

APRIL 26, 2022

This article breaks it down, showing its features, limitations, and available alternatives. Pendo’s Resource Center has modules for announcements, onboarding, and user guidance (help articles, FAQs, checklists, etc.). Get a Userpilot demo and start offering self-service support in-app without having to code a Resource Center.

Embedded Analytics 91

Embedded Analytics Analytic Tools Feedback Software Data Visualization 91

Userpilot

FEBRUARY 21, 2023

In this article, we look at each product's key features, use cases, strengths, and limitations. Dashboard in Heap. You need to install a snippet of tracking code at the top of your site and Heap does the rest. G2 reviewers give Heap an average score of 4.3, Let's jump right into it! How does it work?

Data Visualization 92

Data Visualization Analytic Tools Feedback Software Reporting Tools 92

Userpilot

FEBRUARY 20, 2023

In our article, we aim to help you make the decision. Pendo Dashboard. Users rate Pendo highly for its ease of set-up which doesn’t require any coding. The best feature about Pendo has been the constant collection of User clicks without the need to set up trackers via code. Pendo review. A review of Pendo.

Data Visualization 94

Data Visualization Analytic Tools Feedback Software Reporting Tools 94

Userpilot

JUNE 30, 2023

In this article, we’re going to examine Userpilot’s resource center editor in depth. Userpilot has hundreds of positive reviews: it’s a powerful platform available at a range of viable price entry points. Remember you don’t need to stick with the default icon or name. There are many metrics to explore.

Analytic Tools 89

Analytic Tools Embedded Analytics Data Visualization User Testing 89

Userpilot

OCTOBER 27, 2021

Should you go with big names like WalkMe or Whatfix ? But rest assured, the two are not interchangeable, and in this article we’ll clearly lay out what the differences are and how to choose the best DAP for your company’s user onboarding needs. View analytics on user interactions and engagement with your software.

Analytic Tools 94

Analytic Tools Feedback Software Data Visualization Reporting Tools 94

Userpilot

NOVEMBER 17, 2021

After all, it’s the onboarding software of choice for 30% of Fortune 500 companies. This article will lay out the good, bad, beautiful, and ugly of WalkMe product tours to help anyone contemplating their platform for user onboarding needs. WalkMe is one of the biggest names among digital adoption platforms (DAP). Impressive?

Analytic Tools 88

Analytic Tools Feedback Software Data Visualization Reporting Tools 88

Userpilot

MAY 13, 2024

In this article, we explain the definitions, types, examples, and best practices of customer feedback questionnaires to help you increase your response rate. Gather actionable analytics , review the customer sentiment, and determine which aspects of your platform could use more work. Customizable dashboards; d. Automated alerts.

Customer Feedback 94

Customer Feedback User Testing Feedback Software Product Research 94

Userpilot

JANUARY 17, 2023

It involves adapting your product to your customer’s ever-changing expectations through in-app surveys and review gathering, making it timeless. As the name indicates, time to value (TTV) refers to the time it takes for a user to realize the expected value of your product. Create one code-free with Userpilot. Optimization.

Feedback Software 88

Feedback Software Research Software Onboarding KPIs Customer Experience 88

Userpilot

MARCH 3, 2022

In this article, we’re going to look at ten excellent SaaS knowledge base examples and look to reverse-engineer some valuable tactics you can use when creating your knowledge base for self-service support. Reduce customer churn due to friction. Get a demo and see how to build one without coding.

Analytic Tools 89

Analytic Tools Feedback Software Data Visualization Customer Experience 89

Userpilot

MARCH 4, 2024

In this article, you’ll learn: Behavioral design principles to incorporate in your user interface and experience. For example, long sign-up forms can deter users from completing the registration process due to their complexity and time commitment. Product usage dashboard in Userpilot. Writing in Google Docs.

Data Visualization 86

Data Visualization Feedback Software Analytic Tools Research Software 86

Userpilot

NOVEMBER 1, 2022

In this article, we’ll cover: What personalized customer service is and why it’s beneficial in SaaS. Address customers by name. People love the sound of their name, so have your customer support team address customers by name in their interactions. Address customers by name. Even the research says so!

Data Visualization 90

Data Visualization Feedback Software Analytic Tools Research Software 90

The Product Coalition

JULY 13, 2022

In this article, we will go over 5 of the best FullStory alternatives on the market, explain what each one does best and how they compare to help you narrow down your choices. As the name implies, FullStory auto logs all aspects of users’ interactions such as scroll, swipe, click, and pageview. What are the best FullStory alternatives?

Data Visualization 110

Data Visualization Analytic Tools Feedback Software Reporting Tools 110

Userpilot

MAY 14, 2023

In this article, we’ll discuss 7 ways you can collect customer feedback to understand user sentiment. Check review platforms like Product Hunt and G2 to get direct feedback without asking customers. Some examples of appropriate questions include: How have you been using our [product name]? Product launch reviews.

Feedback Software 85

Feedback Software User Testing Customer Feedback Analytic Tools 85

Userpilot

DECEMBER 19, 2022

Today’s article is going to discuss the onboarding phases and their importance for product adoption. Minimize time to value of your product: As the name suggests, time to value is the amount of time it takes for a user to experience value in your product. Modal asking for a customer review.

Analytic Tools 91

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 91

Userpilot

MARCH 14, 2023

In this article, we cover: Why user segmentation is essential for product managers. Userpilot is a no-code solution where you can segment users based on various user attributes such as user data, company data, in-app content engagement, etc. For example, a software company could segment its users based on their feature usage.

Analytic Tools 88

Analytic Tools User Testing Customer Feedback Feedback Software 88

People-First Product Leadership

SEPTEMBER 17, 2023

To ensure I hit all the key topics, I asked individuals across the organization to do a review - anchoring on people the new PM would be working with directly. While there are numerous articles on how to tackle your own 30, 60, 90 days at a new organization, this post will help you onboard a new team member or your own boss.

Research Software 52

Research Software Data Visualization Analytic Tools Feedback Software 52

Userpilot

JUNE 26, 2023

This is the key question we discuss in the article, so if you’re after the answer, you’re in the right place! Implementing customer feedback systems involves gathering feedback via multiple channels, including in-app surveys , interviews, reviews, and social media comments to name a few. NPS dashboard in Userpilot.

Feedback Software 80

Feedback Software Analytic Tools Research Software Customer Feedback 80

Amplitude

NOVEMBER 26, 2019

Data is often not accessible unless you can write code. Intuitive tools and naming. She turns to a saved dashboard in their business intelligence tool. Step 2: Use clear and unique names. Name things in ways humans can understand so that there’s no confusion about what a data point means. Generating data is easy.

Data Visualization 137

Data Visualization UX Analytic Tools Reporting Tools 137

The Product Coalition

MARCH 25, 2022

In this article, we’ll discuss the current state of the fintech market, the occurring trends for 2022 and beyond, and the number of resources needed for a successful project. Insurance apps The name speaks for itself here: These apps serve the insurance industry, both companies and clients. What is fintech?

Research Software 116

Research Software Feedback Software Reporting Tools Data Visualization 116

Userpilot

NOVEMBER 30, 2023

These are only some of the questions that the article tackles. Eye tracking – by tracking the visual interactions with the page or product dashboard , you can test different layouts and designs for distractions that prevent users from finding the right features or UI elements. What is the UX research process? Why is it important?

Product Research 81

Product Research User Testing Research Software Data Visualization 81

Userpilot

FEBRUARY 22, 2024

According to Havard Business Review, customer acquisition requires 5 to 20 times more resources than customer retention. This article will walk you through 15 practical strategies to improve customer retention , boost loyalty, and ensure customer satisfaction. Create a checklist code-free with Userpilot. Source: ExplodingTopics.

Analytic Tools 52

Analytic Tools Feedback Software Research Software User Testing 52

Userpilot

MARCH 29, 2024

This article reveals the major causes of funnel leaks at each customer journey stage and how to fix them. Upon reviewing your feature pages, many website visitors will realize the product doesn’t align with their expectations. Create and trigger customer surveys code-free with Userpilot. Userpilot’s simple sign-up page.

Data Visualization 92

Data Visualization User Testing Analytic Tools Feedback Software 92

Userpilot

SEPTEMBER 22, 2021

In this article, we discuss what engagement tools are and why you need them for your SaaS. Engagement tools are software applications that help to facilitate and encourage two-way interactions between your SaaS and its customers. The right in-app engagement software will help you to increase in-app user engagement.

Analytic Tools 87

Analytic Tools Feedback Software Data Visualization Reporting Tools 87

The Product Coalition

JANUARY 6, 2023

This article will take you through the mobile app tracking process from start to finish, the best practices for mobile application tracking, and the best mobile app tracking tools to do so. You have to integrate the SDK (Software Development Kit) of the mobile app analytics solution into your mobile app. What is Mobile App Tracking?

Analytic Tools 119

Analytic Tools Data Visualization Onboarding KPIs Customer Feedback 119

Userpilot

JUNE 4, 2021

Although there are many other great digital adoption tools (like Appcues or Chameleon), we think that these 5 are the biggest WalkMe alternatives for several reasons that we will cover throughout the article. Like its name suggests, WalkMe is mostly focused on building walkthroughs in your application. But, is it suitable for everyone?

Feedback Software 59

Feedback Software Analytic Tools User Testing Customer Feedback 59

Iteratively Blog

MARCH 15, 2020

The best part is that they include 4-5 of the best reads along with a simple summary for each article. ? If you don’t know it already, Mode is a data science platform that brings together a SQL editor, Python notebook, and R where you can perform data visualization, create charts and dashboards, and then share your analysis with a click.

Data Visualization 101

Data Visualization Analytic Tools Research Software Technical Review 101

Usersnap

AUGUST 20, 2021

In this article, we’ll break down the feedback analysis process. You can easily write out a generic understanding of what you see in your customer feedback software. An NPS survey looks like this: “How likely are you to recommend [company or product name] to others?”. Public Reviews. People use complex language.

Feedback Software 52

Feedback Software Customer Feedback User Testing Data Visualization 52

Userpilot

FEBRUARY 9, 2022

This article covers everything you need to know about building the best user onboarding experiences for new users. Build your new user onboarding experience flows with Userpilot, a no-code product adoption tool. Say your product is project management software. Let’s begin. What is new user onboarding?

Analytic Tools 86

Analytic Tools Research Software Onboarding KPIs Customer Experience 86

Userpilot

JULY 14, 2021

There are plenty of all these blogs “15 alternatives to {Brand Name} that are equally good” that are…plain wrong. There are no one-size-fits-all tools – don’t trust the reviews! 50,000 enterprise software is not an alternative for a $50 tool for a startup. And these posts are literally not helping anyone.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Userpilot

MARCH 25, 2022

Read the article and learn how to build simple but awesome in-app surveys to collect relevant user feedback with no friction. Truth be told, there are many options to gauge customer satisfaction — in-app surveys, email surveys, phone calls, you name it. Looking for inspiration to design a great in-app survey? Check out Userpilot.

Feedback Software 84

Feedback Software Analytic Tools Data Visualization Product Research 84