Intercom, Inc.

DECEMBER 9, 2022

In a recent episode, our Director of Machine Learning, Fergal Reid , shed some light on the latest breakthroughs in neural network technology. We chatted about DALL-E, GPT-3, and if the hype surrounding AI is just that or if there was something to it. ChatGPT’s big debut. Where did it learn that?

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ChatGPT Artificial Inteligence Technical Review Feedback Software 279

Mironov Consulting

NOVEMBER 15, 2023

  Stories range from “20 ways you can use ChatGPT to make your work easier” to “here’s how AI will end civilization as we know it.” That’s driving tremendous urgency to put AI products or features into our roadmaps, whether they are of high value to our actual end users or not. 

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Data Visualization Artificial Inteligence Technical Review User Testing 76

Userpilot

DECEMBER 18, 2022

Which Product Trends will take 2023 by storm? After the overnight success of Chat OpenAI, it’s no wonder predictions related to using AI and machine learning to increase our understanding of user behavior , greater automation of low-level tasks , and GPT-4 dominate Product Managers’ and Marketers’ projections for the upcoming year.

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Product Research 88

People-First Product Leadership

FEBRUARY 12, 2024

As you can likely guess if you’ve been following this newsletter, I fall on the side of favoring collaboration as being a key area of focus for performance reviews. For example, there are individuals and companies who have drunk from the ‘PM as CEO of the product’ Kool-Aid and forgotten the importance of humility.

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Artificial Inteligence User Testing Product Management Product Manager 52

Gainsight

OCTOBER 10, 2023

In North America alone , total revenues from the artificial intelligence market are expected to reach $128.8b Stuck on an outline for a learning path about a new product feature? You’ll want to review all the generated content to edit and refine it to perfection. There’s no question: AI is on fire.

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Education User Testing Reporting Tools Data Visualization 52

UX Planet

FEBRUARY 19, 2024

Chatbots like ChatGPT, ‎Gemini, and Claude help us work more efficiently and allow us to think outside the box and come up with creative solutions. Apart from these chatbots, many people and companies release customized products for specific tasks based on the generative AI models of these chats.

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ChatGPT UX User Testing Workshop 70

Userpilot

APRIL 6, 2023

TL;DR AI tools can help CSMs become more efficient and productive by automating mundane tasks of little value. Some of the best AI tools for CSMs range from multifunctional staples such as ChatGPT to AI meeting assistance and chatbots. What are customer success managers (CSMs) & what is customer success?

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Data Visualization Analytic Tools Research Software Customer Experience 90

Intercom, Inc.

DECEMBER 28, 2022

Intercom’s product principles: A series exploring the beliefs that shape what and how we build. There was Severance on Apple TV, Andor on Disney+ and Product Principles on the Intercom blog! It’s a fascinating insight into the complexity required to provide industry-leading, next-generation customer service software.

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Reporting Tools Technical Review ChatGPT Customer Experience 118

UX Planet

DECEMBER 26, 2023

Many recognized design oriented companies like Adobe, Figma, Dovetail and User Testing are experimenting AI potential in their offerings. It is time that designers should start testing these features to get the best to help them improve their productivity and efficiency. Source: www.adobe.com/sensei.html 2.

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Research Software Feedback Software Data Visualization User Testing 96

The Product Coalition

DECEMBER 7, 2022

ChatGPT: A Game-changer for Natural Language Processing and Customer Service Today I had a chance to play with chatGPT and was quite impressed with what it can do and the quality of answers it is able to give. ChatGPT is is similar to the virtual customer support chats seen online.

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Data Visualization ChatGPT User Testing Customer Feedback 78

Department of Product

NOVEMBER 2, 2023

The Department of Product Briefing ←All newsletter briefings Hi product people ?, This week, we came across an intriguing but beautiful new product that promises to be a simpler way to build a second brain. They’ve infused some incredibly satisfying sound effects into their product design and you can check it out here.

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Data Visualization Research Software Analytic Tools Reporting Tools 52

Modus Create

JUNE 20, 2023

We‘ve identified six digital product development trends gaining traction among enterprises across industries and markets. These trends are based on feedback from our projects with several global 2000 enterprises and reinforced by a prominent uptick in Google Trends (which tracks what people search for over a period of time).

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Feedback Software Reporting Tools Development Technical Review 98

Usersnap

JUNE 15, 2023

Building a powerful SaaS product takes way more than just an idea. Without a systematic approach to your product management process and clear roadmap, you’ll likely face several hurdles like lack of direction, unclear priorities, wasted resources, missed deadlines, difficulty in scaling, and more. What is a product management process?

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

Business of Software Conference

OCTOBER 11, 2023

Why these questions should be asked Feedback, performance, and competitor relations Feelings (pride or jealousy) about own company and others Relevance of important values and aspirations Exact choices: Extract the choices that your company makes as attributes What does the company do?

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Crafty CTO

APRIL 17, 2023

(Willison is prolific, to no small degree, because he’s skilled at applying tools like ChatGPT.) Schank was “ a foundational pioneer in the fields of artificial intelligence, cognitive science, and learning sciences ,” truly one of the original AI visionaries. Well, that industry has been terminated.

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Artificial Inteligence ChatGPT CTO Coach Fractional CTO 8

Userpilot

FEBRUARY 21, 2024

So what are the trends in the data analytics landscape that are actually important for product management ? Natural language processing : NLP revolutionizes customer sentiment analysis and communication by processing human language, improving internal and external interactions and content discoverability.

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Data Visualization Analytic Tools Research Software Artificial Inteligence 77

Department of Product

OCTOBER 19, 2023

The Department of Product Briefing ←All newsletter briefings Hi product people ?, Netflix has shaken off concerns about the viability of its ad-funded model by posting impressive earnings for the quarter. Essential reads for product teams New from the Department of Product Substack this week: ?Chartpack:

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Research Software Analytic Tools Data Visualization Feedback Software 52

The Product Coalition

JUNE 18, 2023

With the latest popularity of ChatGPT, I assume all enterprises and governments will use AI in the next five years. With ChatGPT, fraudsters can easily create fake websites, consumer reviews, and posts. Today half of the US enterprises use AI, and the remaining are already evaluating AI. We are already aware of these issues.

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Research Software ChatGPT Data Visualization Systems Review 113