Remove author simone
article thumbnail

How to make an impact in your first 90 days

Lenny Rachitsky

Kyle has spent the past 14 years working with and advising top startups as a consultant at Simon-Kucher turned VC operating partner at OpenView. ” — Tom Orbach , head of growth marketing at Wiz and author of Marketing Ideas 4. ” — Tom Orbach , head of growth marketing at Wiz and author of Marketing Ideas 6.

article thumbnail

12 Best Customer Experience Videos to Learn From

Userpilot

Simon Sinek’s take on the “service” part of customer service. Simon Sinek – The SERVICE in Customer Service Simon Sinek starts this video by arguing that “one of the challenges of good times is that it brings laziness.” Ramli John’s best practices on user onboarding. Bernard Marr’s customer experience trends.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

BoS Conf Online.Spring 21 Breakout Sessions

Business of Software Conference

Follow up Q&A Simon Wardley, Wardley Mapping Hiring Challenges Across Territories – Tim Burgess Entrepreneurs Anonymous: Scaling a Tech Business is Hard – Gareth Marlow More… Breakout Session 27th April – 17:00 BST/12:00 noon ET.

CTO 95
article thumbnail

Becoming a Transcendent Leader: A Personal Journey

The Product Coalition

In his book “Start with Why,” Simon Sinek writes, “Great leaders are those who trust their gut. Dweck, author of “Mindset: The New Psychology of Success”: “In a growth mindset, challenges are exciting rather than threatening. They are those who understand the art before the science. They win hearts before minds.

article thumbnail

20 Top Product Management Books for 2021

Alchemer Mobile

mMalcolm Gladwell, host of the podcast Revisionist History and author of the #1 New York Times bestseller Outliers, offers a powerful examination of our interactions with strangers—and why they often go wrong. by Simon Sinek. Why are campus sexual assaults on the rise? Buy it here. How to Create Tech Products Customers Love.

Books 236
article thumbnail

What is Wardley mapping?

Business of Software Conference

It was developed by Simon Wardley. Better yet, come and join Simon Wardley at BoS Conf Online.Spring 26-27th April 2021 where Simon will explain far better than us how Wardley maps will help you keep your strategy on track and how to get started. A Wardley map is… a map. If that’s all you need, you’re done here! Upcoming Events.

CTO 59
article thumbnail

Product Management in AsiaPac

Mind the Product

“For example, it’s considered a bit rude to disagree with people in public, especially if it’s someone in authority,” Kenneth said. Liam Hutchinson further comments that this traditional respect for authority can also lead to unquestioning obedience.