Userpilot

NOVEMBER 23, 2023

That’s what Dave Martin , a product leadership coach, has talked about in his talk at this year’s Product Drive Summit hosted by Userpilot. Many companies lack differentiation strategies and drive product development by copying competitors. How is the outcome-based roadmap different from regular roadmaps?

Feedback Software 85

Feedback Software Analytic Tools Product Research User Testing 85

Userpilot

MAY 1, 2024

Here are 5 newsletters we think you should read first: How today’s fastest growing B2B businesses found their first ten customers – Lenny shares takeaways from how successful companies like Figma, Slack , Stripe, and Airtable got their first ten customers.

Feedback Software 77

Feedback Software Analytic Tools User Testing Customer Feedback 77

The Product Coalition

MARCH 23, 2022

This consideration is especially true in B2B and B2B2C environments. While the use of the framework is evident at the execution stage, it is equally applicable during business prioritization to identify product-market fit, competitive differentiation, and strategic alignment. I will also do away with the notion of a “Product.”

Framework 119

Framework Reporting Tools Technical Review Systems Review 119

Gainsight

SEPTEMBER 22, 2023

For example, what truly differentiates HubSpot from Klaviyo? Technology companies, in particular, adopted these points of differentiation to gain market share. Thought Leadership Think of any well-established company. Thought leadership can help raise your company’s profile and increase brand—and product—awareness.

Education 52

Education User Friction Customer Experience Customer Feedback 52

The Product Coalition

FEBRUARY 27, 2021

We have since grown Miro to around 12 million users and 600 employees, making Miro one of the fastest-growing B2B startups in history. Depending on the size of your company, you can either go as wide as inviting the whole product guild and even the leadership team or as narrow as inviting the product people in your product stream.

Product Research 153

Product Research User Testing Customer Feedback Product Management 153

Mironov Consulting

MAY 2, 2019

Let’s identify a few underlying assumptions about how industrial hardware is designed/built/sold, then map those to B2B software products. Companies with decades of industrial hardware success often have trouble adapting their standard operating procedures to digital offerings. Pricing based on customer value is mostly outward-looking. [6]

Reporting Tools 91

Reporting Tools Analytic Tools Research Software Data Visualization 91

Intercom, Inc.

JULY 21, 2022

This high-consideration, high-intent signup funnel is similar to the problems FinTech companies might face, or a B2B company facing a long, complicated API integration. Andrew Chen: I think this is one of the reasons why B2B SaaS companies have a recurring revenue model. “Great leadership hinges on some sense of predictability.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

Gainsight

JULY 11, 2023

No platform existed for B2B companies looking to make educational content available to customers. A few years later, in 2012, my company was acquired by SPS Commerce (NASDAQ SPSC), and as part of that acquisition, I joined their leadership team. That was when I became passionate about solving the B2B customer education problem.

Education 40

Education Vision Customer Experience Differentiation 40

People-First Product Leadership

DECEMBER 4, 2023

Use this insight to differentiate your organization from others in the space. Do the points above apply to both B2B and B2C? ” If you find yourself in this spot, work with leadership to identify priorities and align resources to the agreed priorities. Thanks for reading People-First Product Leadership! See you soon!

Strategy 52

Strategy Weak Development Team Technical Review Vision 52

Sachin Rekhi

FEBRUARY 16, 2020

I find that a product walkthrough is often needed when you are trying to make the case to leadership to green-light a new venture based on the strength of your vision for it. For example, when we were building LinkedIn Sales Navigator, we knew that we wanted to target B2B sales professionals. Execution: Team OKRs.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

Intercom, Inc.

DECEMBER 4, 2019

Obviously the first step to make all of this work is in defining a clear and differentiated value proposition that resonates with a segment of the market. We ended up making the decision to spin off the B2B part of our business, creating RollWorks to address the brand stretch. So how do you ensure tight alignment as you do this?

Branding 209

Branding Weak Development Team Technical Review Airlines 209

Intercom, Inc.

JANUARY 20, 2022

If you’re short on time, here are a few quick takeaways: A company’s differentiator, or the reason their customers choose them over others, only lasts as long as their ability to improve faster than others can copy. But I think for the rest of us, building B2B or B2C SaaS tools, speed actually matters a whole bunch.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

Product Warrior

MARCH 9, 2023

Leadership wants to help teams smoothly and effectively execute, so an effort is made to provide more clarity. The Product VCP interfaces with the product team by focusing on customer or user behaviour (in b2b, these are often different people). Hungry for more?

Product Strategy 52

Product Strategy Roadmap Onboarding KPIs Strategy 52

Product Warrior

MARCH 9, 2023

Leadership wants to help teams smoothly and effectively execute, so an effort is made to provide more clarity. The Product VCP interfaces with the product team by focusing on customer or user behaviour (in b2b, these are often different people). Hungry for more?

Product Strategy 52

Product Strategy Roadmap Onboarding KPIs Strategy 52

Intercom, Inc.

OCTOBER 14, 2019

Now we need to deliver something beyond product information and walkthroughs to add the kind of value that will differentiate us from our competitors. Building a culture of transparency needs to start at the leadership level if you want it to cascade through every part of the organization.

Research Software 162

Research Software Software Review Customer Experience Differentiation 162

Product Management Unpacked

AUGUST 8, 2018

It’s a good concern and a great question, one that underscores that the product management function has matured and become more essential, and as he pointed out, the internet has made both B2B and B2C marketing more quantitative and complex. However, I have long believed that it is important for these two functions to remain as one.

User Testing 101

User Testing Product Management Product Manager Reporting Tools 101

The Product Coalition

MAY 11, 2022

Finally, “ Building for Business: Product Management in Enterprise Software ” is a truly B2B-focused Product Management book, written by Blair Reeves (Salesforce) and Benjamin Gaines (Adobe) for “all the ones who aren’t part of the Silicon Valley startup bread”. Therefore, Ben and Blair differentiate between customer and user problems.

Enterprise 113

Enterprise User Testing Feedback Software Technical Advisors 113

Department of Product

AUGUST 22, 2022

Sure, this is similar to other C-level tech leadership roles, but COOs, CTOs and Chief Revenue Officers are, I’d argue, a little less nebulous in their scope than ‘Product’. It could mean a B2B enterprise strategy was pursued, didn’t generate any traction but is still reflected in the product’s language and marketing.

User Testing 52

User Testing Feedback Software Customer Experience Product Research 52

Centercode

JUNE 26, 2019

Centercode, the leader in providing end-to-end Customer Validation software-as-a-service (SaaS) solutions to global B2C and B2B enterprises, announced that it has closed on a growth equity investment led by NY-based private equity firm Argentum. Join the Customer Validation Newsletter.

Feedback Software 40

Feedback Software User Testing Customer Feedback User Friction 40

Centercode

JUNE 26, 2019

Centercode, the leader in providing end-to-end Customer Validation software-as-a-service (SaaS) solutions to global B2C and B2B enterprises, announced that it has closed on a growth equity investment led by NY-based private equity firm Argentum. Join the Customer Validation Newsletter.

Feedback Software 40

Feedback Software User Testing Customer Feedback User Friction 40

Mind the Product

APRIL 27, 2017

Developers may be more comfortable knowing exactly what the finished product should “look” like, especially if the company views its design and user interface as a differentiator. . Product Requirements in B2B Software Markets.

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Framework User Testing Research Software Feedback Software 110

Mironov Consulting

AUGUST 27, 2017

Drucker* makes a key insight that I think is essential for product managers: especially in B2B markets, some customer-facing groups deal with the world one account at a time , while product folks and development organizations deal with customer segments as a whole. Would we really lose a lot of deals (or a few huge deals) for lack of this?

User Testing 78

User Testing Banking Reporting Tools B2B 78

Innovatemap

OCTOBER 31, 2019

The company started with consumer water testing kits, but pivoted from this B2C model to take a B2B focus on water quality in school systems. 120WaterAudit’s leadership team knew the importance of bringing user experience driven technology to the antiquated, paper-and-spreadsheet-driven industry of water quality management.

Feedback Software 40

Feedback Software Demo Data Visualization User Testing 40

Mironov Consulting

SEPTEMBER 23, 2023

An Anonymized Example Let’s imagine a B2B software company building corporate expense management applications.  Their Heavy use of third-party connectors and instrumentation to keep our scarce development energy on differentiation.  Their $20M run rate is 60% license revenue and 40% services.  Looking

Reporting Tools 80

Reporting Tools Data Visualization Analytic Tools Feedback Software 80

The Product Guy

SEPTEMBER 27, 2016

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador. James builds products and services which delight customers and differentiate companies. Meet the mentors….

Research Software 148

Research Software User Testing Analytic Tools Product Research 148

The Product Guy

OCTOBER 25, 2016

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador. James builds products and services which delight customers and differentiate companies. Meet the mentors….

Analytic Tools 142

Analytic Tools Research Software CTO Coach Fractional CTO 142

UX Studio

JUNE 30, 2023

San Jose, CA $150 – $199 / hr Website Development, Digital Design, Digital Strategy, Search Engine Optimization, SaaS and B2B Marketing Netrix Digital Netrix Digital is a woman-owned design company delivering world-class experiences. They usually work with leading technology brands, B2B companies, and funded startups.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

Business of Software Conference

OCTOBER 11, 2023

Meet the customer where they are, learn and establish your differentiated value At IBM the first call was about them and the second call was all custom. EX: Same product for utilities and retail, both had the same differentiated value of needing it to keep transactions going.

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

The Product Guy

JANUARY 5, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador. James builds products and services which delight customers and differentiate companies. Meet the mentors….

Analytic Tools 108

Analytic Tools Research Software CTO Coach Fractional CTO 108

Revulytics

OCTOBER 30, 2019

You could probably replace the words ‘Apple ecosystem’ with ‘everybody’ and you’d have Google Maps’ vision, but our strategy is where we differentiated. A strategy should differentiate you. If your strategy is just ‘reach this number of users or this amount of money,’ that’s not a strategy, it’s just business goals.

Reporting Tools 59

Reporting Tools Feedback Software Customer Experience Data Visualization 59

The Product Guy

FEBRUARY 18, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador. James builds products and services which delight customers and differentiate companies. Meet the mentors….

Analytic Tools 96

Analytic Tools Research Software CTO Coach Fractional CTO 96

Intercom, Inc.

OCTOBER 1, 2020

But you need to make sure that you’re aligned with the sales leadership. And that’s a better world too, especially if you’re like us and you’re a B2B company. ” They’re very justifiably saying, “Not right now, Des,” and it makes a lot of sense. This will really matter long-term.

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Roadmap Feedback Software User Testing Reporting Tools 165

Intercom, Inc.

OCTOBER 1, 2020

But you need to make sure that you’re aligned with the sales leadership. And that’s a better world too, especially if you’re like us and you’re a B2B company. ” They’re very justifiably saying, “Not right now, Des,” and it makes a lot of sense. This will really matter long-term.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

The Product Guy

APRIL 4, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador. James builds products and services which delight customers and differentiate companies. Meet the mentors….

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

The Product Guy

MAY 15, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador. James builds products and services which delight customers and differentiate companies. Meet the mentors….

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

The Product Guy

FEBRUARY 2, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador. James builds products and services which delight customers and differentiate companies. Meet the mentors….

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

The Product Guy

JANUARY 31, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador. James builds products and services which delight customers and differentiate companies. Meet the mentors….

Analytic Tools 60

Analytic Tools Research Software Customer Experience User Testing 60