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Later’s Farhan Virji on adapting B2C support strategies for B2B teams

Intercom, Inc.

On the surface, B2B customer support issues might look quite different from those of B2C. But despite these differences, Farhan Virji , VP of Customer Happiness at Later , believes that there is actually quite a lot that B2B support teams can learn from their B2C colleagues. 3 B2C support trends and lessons learned.

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Centercode Secures Investment from Argentum Growth Equity Fund

Centercode

Centercode, the leader in providing end-to-end Customer Validation software-as-a-service (SaaS) solutions to global B2C and B2B enterprises, announced that it has closed on a growth equity investment led by NY-based private equity firm Argentum. Join the Customer Validation Newsletter.

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Centercode Secures Investment from Argentum Growth Equity Fund

Centercode

Centercode, the leader in providing end-to-end Customer Validation software-as-a-service (SaaS) solutions to global B2C and B2B enterprises, announced that it has closed on a growth equity investment led by NY-based private equity firm Argentum. Join the Customer Validation Newsletter.

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3 Industry Leaders Share What it Takes to Be a Product Manager

BrainStation Product Management

Apart from B2C and B2B products, many PMs also work on internal products that help teams within the organization perform better. “ Apart from B2C and B2B products, many PMs also work on internal products that help teams within the organization perform better. “ The Product Management Process. What it Takes to be Successful.

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Q&A with Tim Herbig on How to Build Data-Informed Products

Revulytics

In his webinar, experienced B2C and B2B product leader Tim Herbig , author of Lateral Leadership: A Practical Guide for Agile Product Management , shows how to be a data-informed product manager. Most B2B enterprise products aren’t blessed with the data and traffic of a B2C product.

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3 Industry Leaders Share What it Takes to Be a Product Manager

BrainStation Product Management

Apart from B2C and B2B products, many PMs also work on internal products that help teams within the organization perform better. “ Apart from B2C and B2B products, many PMs also work on internal products that help teams within the organization perform better. “ The Product Management Process. What it Takes to be Successful.

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Business Development vs. Product Management

The Product Guy

She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador. Vikas started his career as software developer with Siemens. She’d like to thank Kanban & Agile development for all of their support. Vikas Batra Product Management Leader, Alcatel-Lucent.