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Later’s Farhan Virji on adapting B2C support strategies for B2B teams

Intercom, Inc.

On the surface, B2B customer support issues might look quite different from those of B2C. But despite these differences, Farhan Virji , VP of Customer Happiness at Later , believes that there is actually quite a lot that B2B support teams can learn from their B2C colleagues. 3 B2C support trends and lessons learned.

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Centercode Secures Investment from Argentum Growth Equity Fund

Centercode

Centercode, the leader in providing end-to-end Customer Validation software-as-a-service (SaaS) solutions to global B2C and B2B enterprises, announced that it has closed on a growth equity investment led by NY-based private equity firm Argentum.

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Centercode Secures Investment from Argentum Growth Equity Fund

Centercode

Centercode, the leader in providing end-to-end Customer Validation software-as-a-service (SaaS) solutions to global B2C and B2B enterprises, announced that it has closed on a growth equity investment led by NY-based private equity firm Argentum.

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3 Industry Leaders Share What it Takes to Be a Product Manager

BrainStation Product Management

Apart from B2C and B2B products, many PMs also work on internal products that help teams within the organization perform better. “ Apart from B2C and B2B products, many PMs also work on internal products that help teams within the organization perform better. “ The Product Management Process.

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3 Industry Leaders Share What it Takes to Be a Product Manager

BrainStation Product Management

Apart from B2C and B2B products, many PMs also work on internal products that help teams within the organization perform better. “ Apart from B2C and B2B products, many PMs also work on internal products that help teams within the organization perform better. “ The Product Management Process.

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Business Development vs. Product Management

The Product Guy

In this position, Dustin’s primary responsibilities include product portfolio management, new product introduction and product line strategy deployment. Vikas started his career as software developer with Siemens. She’d like to thank Kanban & Agile development for all of their support.

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Product Strategies for Non-Strategists

The Product Guy

In this position, Dustin’s primary responsibilities include product portfolio management, new product introduction and product line strategy deployment. Vikas started his career as software developer with Siemens. She’d like to thank Kanban & Agile development for all of their support.