Userpilot

MAY 13, 2021

How to implement a successful product intelligence solution. Product intelligence is integrated software that allows teams to use customer data to continuously make smart changes to products. A product either needs to entertain, inspire, or inform customers. Guiding principles of product intelligence. Conclusion.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Mind the Product

OCTOBER 31, 2019

When I first started as product lead at a bank, information used to fly right past me. We were a new team and we didn’t know what product management should encompass at the bank. It meant we could reference our vision, the pain points of our customers, and our end goal, in an articulate manner, over and over again.

User Testing 88

User Testing Product Research Data Visualization Banking 88

Product Talk

DECEMBER 7, 2022

Customer interviewing is one of the most valuable activities a product team can do. It’s simply the easiest, most sustainable way of learning about your customers and what they need. Customer interviewing is one of the most valuable activities a product team can do. What doesn’t count as a customer interview? Tweet This.

User Testing 197

User Testing Reporting Tools Customer Experience Research Software 197

Product Talk

JANUARY 31, 2024

Describing the early phase of her discovery journey, Leann says, “Thinking back to where we started, it was in two areas—doing more interviews with our users and focusing on opportunities instead of solutions.” To begin his continuous discovery journey, Sebastian wanted to get access to customers.

Product Research 223

Product Research Reporting Tools Feedback Software Customer Communications 223

Userpilot

DECEMBER 19, 2022

When designing notifications, it’s vital to be mindful of the user experience and ensure that you have the right information in the right place. In this article, we discuss different types of notifications that can use to improve the communication between your company and customers. Let’s begin! That’s where notification comes in.

Feedback Software 98

Feedback Software Reporting Tools User Testing Software Review 98

Userpilot

FEBRUARY 28, 2024

Try Userpilot and Take Your Product Growth to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a SaaS user flow? A user flow in SaaS is a sequence of steps that the user goes through within a product to achieve a goal. For example, the diagram below illustrates a banking app login flow. Challenges.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Research Software 105

Usersnap

MARCH 27, 2019

User testing is a bit like sports. Quite often getting your product tested by real people is skipped because of budget constraints and exploding costs in development. But user testing doesn’t necessarily have to break the bank. How to do User Usability Testing with a limited budget?

User Testing 76

User Testing Customer Feedback Product Research Customer Experience 76

Userpilot

JUNE 12, 2023

TL;DR The SaaS conversion path is the journey that potential customers follow from unknown website visitors to product subscribers. For the activation conversion path, use carefully curated in-app experiences to help users derive value. You can also use onboarding checklists to direct user actions. Let’s dive in!

Customer Experience 98

Customer Experience User Friction User Testing Data Visualization 98

Mind the Product

MARCH 29, 2020

Super apps like Gojek and Grab combine multiple services such as food delivery and ride-hailing (Photo: Shutterstock). In fact, we have various squads that are taking care of either a single platform or working on a certain element of the customer experience.” Cultural Differences and Conflict Avoidance.

Product Research 164

Product Research Research Software Feedback Software User Testing 164

The Product Coalition

DECEMBER 19, 2018

For more than 6 years we’ve been developing front-end: methodically writing HTML/CSS, courageously implementing complicated JavaScript code, meticulously testing?—?all Using online tools allows to work on a document together and quickly make necessary corrections. It is far from certain that the report is the main problem.

Reporting Tools 69

Reporting Tools Feedback Software User Testing Analytic Tools 69

Product Talk

FEBRUARY 8, 2017

We no longer take months or years to release value to our customers. Instead, product teams are experimenting their way to viable solutions. We are putting our customers first, taking the time to discover unmet needs, and developing solutions that address those needs. User Stories Are Better Than PRDs. Jake Knapp.

Product Research 100

Product Research Research Software User Testing Reporting Tools 100

Userpilot

NOVEMBER 11, 2020

By recording the user’s job title or priorities for using your app (which can be done during the Sign Up Flow or via the Welcome Screen ), you can Segment users to provide more relevant onboarding for their needs. An Activated user is one who has realized First Value from your service. Adjacent Users. Activation.

Onboarding KPIs 126

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 126

Business of Software Conference

FEBRUARY 10, 2020

Whilst VP, Digital Product & Strategy for Small Business at JP Morgan, Isa observed that the bank branches that were most profitable were ones with the most engaged people. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Join the smart people who get BoS updates.

Reporting Tools 40

Reporting Tools Analytic Tools Feedback Software Customer Experience 40

Modus Create

MARCH 16, 2020

We structure our organization and client service around Agile methodologies: building business plans and processes that can rapidly respond to changes. Risk Management: As a remote-first company, our systems, processes, and policies enable working from home at a global scale, with high productivity.

Systems Review 52

Systems Review Data Visualization Reporting Tools Technical Review 52

Mixpanel

MARCH 22, 2024

The banking and finance industries have seen a lot of disruption in the last 15 years that’s brought financial services even closer to consumers. Modern fintech users demand more flexible journeys, with a survey finding that 71% of them now prefer multi-channel interactions. billion by 2031, growing at a CAGR of 22.4%

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 40

Business of Software Conference

OCTOBER 29, 2018

Wade Foster (CEO/Founder, Zapier) – Building Operating Cadence with Remote Teams from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? This is a skills test that is designed specifically to look like work on the job.

Weak Development Team 79

Weak Development Team Reporting Tools Feedback Software Data Visualization 79

Userzoom

DECEMBER 18, 2019

We’re very grateful to all our readers, contributors, customers, partners and experts who made this the best ever year for UserZoom and our newly re-branded BetterUX Blog. Here’s a practical look at how you can understand customer problems at the earliest stages of product development: How to run an effective Design Sprint [blog post].

UX 18

UX Product Research User Testing Data Visualization 18