The Product Coalition

DECEMBER 11, 2022

Though DevOps best practices don’t change frequently, it’s important to ensure that your company is always on top of its game by developing and implementing the best practices that are relevant today, as well as those that will be in 10 years time. Look At Top 12 DevOps Best Practices in 2023 1.

Feedback Software 128

Feedback Software Analytic Tools Data Visualization User Testing 128

Userpilot

MAY 12, 2022

What are the best practices for new product announcements? What tools and channels can a product manager use to effectively announce new products or features? Let’s dive into how, when, and where to announce your new products or features to increase their adoption and your customer base.

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The Product Coalition

DECEMBER 21, 2021

Restaurants don’t put an Apprentice Chef in charge of the kitchen overnight, so why do we do this with Product Managers? Photo by Sebastian Herrmann on Unsplash Whilst it has been around for decades, product management has grown rapidly over the last few years. In 2021, Product Managers are in high demand and the talent war is rife.

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Userpilot

MARCH 23, 2023

Looking for the best NPS survey template to personalize? In this blog post, we’ll discuss different NPS survey questions and best practices to collect valuable feedback from your customer base. TL;DR Product NPS (Net Promoter Score) surveys are used to collect feedback on customer loyalty and satisfaction.

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Product Research User Testing Feedback Software Customer Feedback 95

Mind the Product

MARCH 10, 2020

In this episode, Tristan and Rosemary discuss product intuition, the art of prioritisation, managing your HiPPOs, and draw from their own experiences and expertise to answer questions from the Mind the Product community. 13:57 | Do have any tips or advice for gaining feedback from our customers? Question 2. Question 3 .

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Workshop Customer Feedback Feedback Software Blog 152

Userpilot

DECEMBER 19, 2023

In this article, we will go over the responsibilities of a SaaS account manager and share tried-and-true strategies they can implement to drive product growth. There are several best practices that all account managers need to keep in mind. Collect and act on customer feedback to improve satisfaction.

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Userpilot

NOVEMBER 17, 2022

There’s a science to successful customer onboarding, and following the client onboarding best practices in this article will set you on the right path. Read on as we explore client onboarding and how to combine creativity, thoughtfulness, and the right onboarding software to help customers ‘get’ your product. Less churn.

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Feedback Software Customer Experience Analytic Tools Research Software 98

Userpilot

FEBRUARY 28, 2023

Any product manager should know how to quickly put together a comprehensive customer feedback form: they’re a secret weapon for unlocking deep user insights and gathering quality feedback. TL;DR A customer feedback form is a way to gather customer feedback in a structured way. Let’s dive in!

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User Testing Customer Feedback Feedback Software Customer Experience 98

Userpilot

MAY 30, 2023

When it comes to customer experience survey best practices you have to consider the timing, placement, wording, and the right audience segments, among other things. In this article, we’ll share 15 of our survey best practices to help you factor in the aforementioned and make the most of customer feedback.

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Userpilot

JUNE 14, 2023

Looking to leverage the product feedback survey template to gather valuable insights from your customers? Crafting an effective product feedback survey requires careful consideration. A product feedback survey template can help you here by streamlining the feedback collection process with the most relevant questions.

Product Research 97

Product Research Feedback Software User Testing Customer Feedback 97

The Product Coalition

FEBRUARY 2, 2023

As product managers, it’s our job to develop solutions that solve real problems for our customers and create value for the business. One effective approach is to use a hypothesis-driven product validation framework to ensure that your efforts are focused on the most important questions at the right time.

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User Testing Feedback Software Product Research Research Software 147

Userpilot

JULY 31, 2023

What does a product marketing manager (PMM) do? Chances are you already know their broad responsibility is to develop and implement a marketing strategy roadmap for a specific product. TL;DR The product marketing manager role (PMM) is primarily responsible for a product’s positioning, messaging, and branding.

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Product Marketing Onboarding KPIs User Testing Marketing 95

Userpilot

FEBRUARY 24, 2023

If you’re wondering how to create a feedback loop in your product, you’re in the right place! In this article, we look at the process of creating feedback loops step-by-step and share some best practices for product managers to get the best out of user feedback. Want to see how?

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Product Research Feedback Loop Feedback Software User Testing 98

Userpilot

OCTOBER 11, 2021

Have you tried including SaaS marketing best practices in your SaaS marketing strategy and accelerate product growth ? In this blog post, I'll take you through the best strategies for a SaaS business are and show you the best examples from known SaaS brands. Sounds simple, right? Not necessarily.

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Feedback Software User Testing Product Research Customer Experience 117

Userpilot

JUNE 30, 2023

You’ll also find techniques for collecting feedback and best practices to ensure everything goes well. You’ll also find techniques for collecting feedback and best practices to ensure everything goes well. Trigger customer feedback surveys contextually for existing customers.

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Userpilot

MAY 22, 2023

A CX strategy should encompass every interaction and engagement layer between your customers and your SaaS product. This article guides you to make an excellent CX strategy with best practices and tips. This article guides you to make an excellent CX strategy with best practices and tips. Let’s start!

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Userpilot

JANUARY 27, 2023

The success of your product, the future of your company, and your future as a PM depend on paying customers. However, it would be naive to expect customers to part with their hard-earned cash without first trying out the product. As a SaaS product manager , how do you give users a chance to experience your product value?

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Userpilot

MAY 21, 2023

In our guide, we discuss; The importance of features releases The stages of a successful release Best practices for each of these stages We also mention how Userpilot can help your product team orchestrate your feature releases. Feature releases make products more useful and valuable for users. Book the demo to see how!

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Onboarding KPIs Feedback Software User Testing Product Research 89

Userpilot

APRIL 18, 2023

It’s crucial to listen to the voice of the customer and let their feedback guide your company’s growth and sustainability. Thus in this article, we will go over 25+ customer satisfaction survey questions that you can ask users to get valuable feedback and use the insights to make data-driven decisions.

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Userpilot

JUNE 20, 2023

TL;DR You can try the following books to enhance user onboarding strategies: Product Rantz by Userpilot reveals what to do and what not to do for successful onboarding with valuable insights and humor. Continuous Discovery Habits by Teresa Torres provides holistic onboarding practices beyond isolated discovery efforts.

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Onboarding KPIs Feedback Software Research Software Books 96

Generation Focus

DECEMBER 6, 2021

Conducting research with individuals with accessibility needs helps ensure that products will be usable and accessible for all types of people. In this post, we share our best practices for how you can make your recruitment process more inclusive and accessible for participants with different abilities.

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Research Software Product Research User Testing Feedback Software 113

ProductPlan

FEBRUARY 3, 2022

Product operations, or prod ops, is an emerging discipline designed to help product teams operate as effectively as possible. The role builds a foundation of excellence through metrics, infrastructure, business processes, best practices, budgeting, and reporting. What is Product Operations?

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Product Research User Testing Data Visualization Customer Experience 103

Userpilot

JANUARY 16, 2024

Looking for UX design books that offer practical wisdom and show you how to get better? Metts & Andy Welfle Userpilot can help you deliver better product experiences at every stage of the user journey. Expect practical tips, real-life examples (including rubber ducks and naked ninjas!) Get the book.

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User Testing Books Customer Feedback Customer Experience 100

Userpilot

FEBRUARY 26, 2024

And how to do it with available product analytics solutions? TL;DR Marketing funnel analysis is the process of evaluating how customers progress from the moment they learn about your product til they convert to paid accounts , and beyond. Start building your marketing conversion funnels but creating all product user personas.

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Analytic Tools Data Visualization Feedback Software Research Software 102

Userpilot

DECEMBER 3, 2022

In this blog post, we’ll explore five stages of the customer lifecycle in detail and offer tips on how to boost engagement at each one. Read on to uncover product growth insights ! The customer lifecycle refers to the steps a customer progresses when considering, purchasing, using, and maintaining loyalty to a product or service.

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Feedback Software Analytic Tools Data Visualization Customer Feedback 98

Userpilot

AUGUST 5, 2023

Are your NPS passives holding your product or service’s growth back? NPS (Net Promoter Score) passives are customers who have moderate feedback about your product but are not enthusiastic supporters. Passives give a score of 7 – 8 and are moderately satisfied with your product but lack the passion of the promoters.

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Data Visualization Feedback Software Product Research Analytic Tools 97

Usersnap

OCTOBER 12, 2021

Using customer feedback as a startup advantage. To collect customer feedback and conduct user testing were means to uncover bugs and manage basic user expectations. They implemented Usersnap as their customer feedback software. The feedback channel kept George’s early adopters feel more engaged and secured.

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User Testing Feedback Software Customer Feedback Customer Experience 121

Userpilot

OCTOBER 13, 2022

Have you ever wondered what your best customers have to say? And how you can collect feedback with a feature request template? Communication between you and your users plays a critical role in ensuring the success of your product. Close the feedback loop by acknowledging your users’ feature requests.

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Feedback Software Customer Feedback User Testing Product Research 98

Userpilot

OCTOBER 1, 2022

In fact, a bad notification user experience can ruin the whole product for the user and even cause churn. Let’s take a look at how you can design effective notifications that seamlessly blend into your product experience. Announce new feature launches and product updates within the app. What are notifications?

Customer Experience 98

Customer Experience User Testing User Experience Customer Feedback 98

Userpilot

JUNE 30, 2023

Which is the best AI writing assistant available for marketing and customer success teams in 2023? This article provides an overview of 19 popular AI content-writing tools that will help you create different content types, from in-app messages to long-form blog posts. There’s no simple answer to this question.

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Feedback Software Analytic Tools Research Software Data Visualization 98

The Product Coalition

JULY 6, 2023

Users will be vocal about the products they do, don’t like using, and don’t settle for less than the very best. Here when product-led growth comes into play. To build a successful SaaS company today, you must understand product-led growth and build it into your business and product from the very beginning.

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Research Software Feedback Software User Testing Product Research 119

Userpilot

JUNE 29, 2023

This comprehensive guide will enable proactive product managers to figure out exactly how to craft documentation that will help users solve their problems and delight them. TL;DR User documentation describes any kind of helpful material intended for the user of a product. But great documentation doesn’t happen by accident.

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Userpilot

MARCH 11, 2022

To help you in your first 90 days on the job, we’ve compiled a collection of some of the best product management resources. The collection includes our favorite conferences, podcasts, blogs, books, newsletters, courses, and Slack groups for product managers. o get the sponge mode on and dive in!

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Analytic Tools Data Visualization Research Software Feedback Software 98

Userpilot

JANUARY 5, 2023

NPS follow-up questions can do that by collecting valuable feedback from customers. In this article, we will discuss everything you need to know about NPS follow-up questions, examples, best practices, and how to create one. Let’s dive in! What is an NPS (Net Promoter Score) survey? NPS survey by Userpilot.

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Data Visualization Feedback Software Customer Feedback Customer Experience 91

Userpilot

JUNE 22, 2023

While customer churn is a grave concern, retention is what can help you tackle it and make your product successful. Customer retention brings you more customers who tend to spend more, refer others, and provide valuable feedback that drives product improvement. Using in-app surveys to collect and analyze customer feedback.

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Data Visualization Feedback Software Analytic Tools Customer Experience 94

Userpilot

JANUARY 8, 2024

Best practices for effective customer acquisition and product-led growth. Best practices for effective customer acquisition and product-led growth. This article shows you how. In-app strategies for converting free or trial users to paying customers. Focus on the right customer acquisition channels.

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Analytic Tools Research Software Feedback Software Customer Experience 105

Userpilot

JULY 13, 2023

It informs you whether your product growth is fine or if you should make tweaks to improve results. Customer satisfaction measures how well a company’s products or services meet customer expectations with metrics such as Net Promoter Score (NPS) , Customer Satisfaction Score (CSAT) , and Customer Effort Score (CES).

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Onboarding KPIs Feedback Software Customer Experience Customer Feedback 96