Userpilot

MARCH 1, 2021

Seeing too many tooltips, notifications, or being dragged on a lengthy product tour (that completely ignores what you need, want, and know already!). And how many tooltips are too many tooltips? How can you prevent the nasty ‘tooltip overload’ with custom events?

Customer Experience 98

Customer Experience Events Construction Consulting 98

Userpilot

OCTOBER 1, 2022

Notification UX is critical for the success of your communication strategy and customer experience. TL; DR. Notifications are used to inform users about product updates, enhance customer engagement , guide users throughout their customer journey , and collect valuable feedback. What are notifications? What’s the difference?

Customer Experience 98

Customer Experience User Testing User Experience Customer Feedback 98

Userpilot

JANUARY 23, 2023

A successful customer retention strategy starts with effective communication – the right message to the right audience at the right time. Segmenting customers into groups based on similar traits, allows you to still market highly relevant content to keep them engaged, and do so efficiently. What is customer segmentation?

Customer Experience 98

Customer Experience User Testing Feedback Software Customer Feedback 98

Userpilot

JANUARY 6, 2022

Product adoption is critical to the success of a SaaS business because it reduces churn, improves opportunities for customer expansion, and increases user activation. Appcues is a well-established digital adoption platform that’s known for its ease of use in creating product walkthroughs for SaaS customer onboarding.

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Software Review 98

Userpilot

APRIL 10, 2023

To avoid this, make your sign-up process as simple as possible and ask them only for the information that you need to personalize their experience. Simplifying and uncluttering the UI will reduce the cognitive overload on users and allow them to complete their tasks in less time. An onboarding tooltip created in Userpilot.

UX 87

UX User Testing Product Research Customer Experience 87

Userpilot

APRIL 23, 2023

We also look at The characteristics of good onboarding, Best practices, Mistakes to avoid, Some excellent examples of its implementation, And tools you can use to deliver outstanding onboarding experiences for your users. Once they activate , they’re more likely to stay with your product and convert to paying customers.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization User Testing 97

Userpilot

JANUARY 26, 2024

TL;DR Product-led growth (PLG) is a go-to-market strategy where the product is the main driver of customer acquisition , adoption, and account expansion. Offer a free plan or trial to ensure a constant flow of customers and allow them to experience the product value. Let's dive in! How do these growth models differ?

Analytic Tools 95

Analytic Tools Feedback Software Data Visualization User Testing 95