Gainsight

NOVEMBER 20, 2019

In the spirit of “Staying Thirsty” we’ve compiled this list of books, blogs, Slack communities, and podcasts for product-obsessed people that want to develop themselves in and out of the office. Blogs for Product Managers. A step-by-step strategy for new and seasoned PMs alike to learn how to build products customers will love.

Books 80

Books Blog Feedback Software User Testing 80

Product Talk

FEBRUARY 28, 2024

This would be a much shorter blog post if that were the case! I really just love focusing on keeping the customer at the forefront of building great, impactful solutions,” says Kelsey. When Kelsey first joined Going, there wasn’t a clearly defined process in place for talking to customers. “We

Product Research 239

Product Research Onboarding KPIs Feedback Software User Testing 239

Userpilot

APRIL 16, 2024

In this blog, we’ll discuss the steps to help you get started and outline a few tools that’ll come in handy. You can even collect qualitative insights through feedback surveys and user interviews. Reduce customer churn – Tracking user behavior helps identify their unique needs and pain points.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Reporting Tools 103

Userpilot

FEBRUARY 26, 2024

TL;DR Marketing funnel analysis is the process of evaluating how customers progress from the moment they learn about your product til they convert to paid accounts , and beyond. It also helps them seal any leaks in the funnel resulting in the loss of potential customers. Let's get right into it! It gets even better.

Analytic Tools 97

Analytic Tools Data Visualization Feedback Software Research Software 97

Userpilot

MARCH 25, 2024

What if we told you you could track user sentiment in the user feedback , social comments, and online reviews you receive? In this article, we’ll explain what user sentiment analysis is, why it’s important, and uncover some of the best tools for tracking and analyzing customer sentiment.

Data Visualization 97

Data Visualization Feedback Software Analytic Tools Reporting Tools 97

The Product Coalition

JUNE 18, 2023

Faster Copy Writing : Product managers write manuals, blogs, or marketing copy. Cool Explainer Videos: Product managers can easily create explainer and product videos in just minutes from Word documents and blog posts using Pictory , Synthesys , Synthesia , and Deepbrain. As a product manager, what is your favorite new AI tool?

Data Visualization 125

Data Visualization Feedback Software ChatGPT Product Management 125

TechEmpower - Product Management

JULY 31, 2023

How does it meet customers’ needs? One way to approach that last question is to use this simple model: Customer Acquisition Cost (CAC) How will your business reach prospects? Customer Lifetime Value (CLV) How much money will your business generate from each converted customer? Please write us at blog@techempower.com !

Startups 104

Startups Product Research Customer Experience User Testing 104

Userpilot

DECEMBER 20, 2022

This makes it crucial for them to map their marketing efforts based on the customer journey and grow the business efficiently. A marketing funnel is a visualization of a customer’s journey with your business, from acquiring them to turning them into loyal brand advocates. What is a marketing funnel?

Feedback Software 96

Feedback Software Analytic Tools Customer Experience Customer Satisfaction 96

Userpilot

FEBRUARY 25, 2024

TL;DR Funnel analysis helps map out all the steps website visitors and in-app users take to achieve conversion goals , like signing up for your tool or completing the onboarding process. Here’s how to perform conversion funnel analysis for a specific user journey: Create your user personas. Map out each stage in the customer journey.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

DECEMBER 19, 2023

Managing customer accounts is a pretty tough job, but you know what’s even tougher? TL;DR As the name suggests, SaaS account management is the process of managing customer relationships. Strategic account management increases customer lifetime value , drives up referrals and revenue, and reduces customer churn.

Feedback Software 88

Feedback Software Analytic Tools Product Research User Friction 88

Userpilot

MARCH 6, 2024

TL;DR The product funnel is a framework outlining the stages of the customer journey , starting from its discovery and ideally leading to customer loyalty and advocacy. Product funnel is a wider concept, focusing on the whole customer journey, while marketing and sales funnels concentrate on its early stages. Book the demo!

Analytic Tools 90

Analytic Tools Data Visualization Research Software Onboarding KPIs 90

The Product Coalition

FEBRUARY 20, 2023

Marc Andreessen describes PMF in his 2007 blog post : “You can always feel when product/market fit is not happening. The customers are buying the product just as fast as you can make it — or usage is growing just as fast as you can add more servers. Money from customers is piling up in your company checking account.

User Testing 171

User Testing Product Research Product Marketing Customer Feedback 171

Userpilot

NOVEMBER 12, 2023

Customer intent helps product teams understand customer needs and build solutions that delight users. In this article, learn how to identify customer intent and maximize conversions at every stage of the customer journey. You’ll also learn: What customer intent means, along with the three major types.

Feedback Software 99

Feedback Software Analytic Tools Data Visualization Research Software 99

Userpilot

DECEMBER 3, 2022

Poor UX can negatively impact engagement , and conversion rates, and stunt growth. User experience is important because good UX gives you a competitive advantage, leads to more positive interactions , and increases your conversion rate. Collect customer feedback with in-app surveys. The good news? What is UX design?

Feedback Software 97

Feedback Software Research Software Analytic Tools User Testing 97

Userpilot

JULY 13, 2023

The important metrics you should use to measure the growth of a company are: Customer acquisition cost (CAC) assesses the average cost to acquire new customers and evaluates the efficiency of sales and marketing efforts. Customer lifetime value (CLV) determines the total revenue a customer generates throughout the relationship.

Onboarding KPIs 93

Onboarding KPIs Feedback Software Customer Experience Customer Feedback 93

The Product Coalition

AUGUST 3, 2023

In this blog post, we will explore the significance of a product vision, delve into the elements of an effective vision statement, and discuss the steps involved in formulating a solid product strategy. Analyze market trends, customer feedback, and competitor offerings to identify opportunities and gaps.

Vision 126

Vision Product Research User Testing Roadmap 126

Userpilot

DECEMBER 3, 2022

What role does customer lifecycle management play in SaaS? How do you increase engagement at each stage of the customer lifecycle? In this blog post, we’ll explore five stages of the customer lifecycle in detail and offer tips on how to boost engagement at each one. What is the customer lifecycle?

Feedback Software 96

Feedback Software Analytic Tools Data Visualization Customer Feedback 96

The Product Coalition

APRIL 20, 2023

Start a newsletter for external or internal customers, write blogs that highlight product releases or customer feedback, or even consolidate info across teams in weekly Slack/Teams updates. If not, this is the perfect time to collect feedback on yourself as a PM. Don’t be scared to be more “outward” facing.

Technical Review 121

Technical Review Product Research User Testing Software Review 121

The Product Coalition

FEBRUARY 2, 2023

As product managers, it’s our job to develop solutions that solve real problems for our customers and create value for the business. Have you ever worked on a product that didn’t meet customer needs or deliver the expected results? A prototype or mock-up can be a helpful tool for demonstrating your idea and gathering feedback.

User Testing 144

User Testing Feedback Software Product Research Research Software 144

Userpilot

JANUARY 3, 2023

Are you trying to improve MQL to SQL conversion rate to drive product growth ? This article will discuss 10 actionable strategies to help you drive more customers by improving MQL to SQL conversion rate. MQL is a potential customer fit for your business, reviewed by the marketing team. Let’s dive in!

User Testing 97

User Testing Feedback Software Research Software Customer Experience 97

Userpilot

OCTOBER 31, 2023

Wondering how to increase free trial conversion for your software product? Free trials can impact cash flow and revenue generation, especially if a significant portion of trial users don’t convert into paying customers. But with the right conversion rate, you’ll unlock growth opportunities and become more competitive.

Feedback Software 86

Feedback Software Research Software User Testing Onboarding KPIs 86

Userpilot

DECEMBER 31, 2022

Are you confused about how to measure and optimize product conversion to boost product growth for your SaaS? to bring in customers. But is it of any real value if you don’t drive conversions after all? Product conversion rate has more importance than most SaaS businesses give it. What is product conversion in SaaS?

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization User Testing 97

Userpilot

MARCH 17, 2024

The 10 analytics dashboard examples include web, digital marketing, business insights, social media, product usage, customer journey , user behavior , user retention, knowledge base , and Net Promoter Score analytics dashboards. Userpilot is the best tool for predesigned and custom dashboard visualization. Book a demo to learn more.

Data Visualization 90

Data Visualization Analytic Tools Feedback Software Dashboard 90

The Product Coalition

JANUARY 7, 2021

It’s a temporary state where your product is solving a big enough problem with the right solution for your customers. The sales chart resembles a hockey stick, and customers are raving about your product. if your product shows high levels of sales , conversion and user engagement , that’s a strong sign of Product-Market fit.

User Testing 168

User Testing Product Marketing Marketing Customer Experience 168

Ronke PM

DECEMBER 29, 2023

This selection, based on the number of listens and feedback, showcases the episodes that truly resonated with our audience, providing insights and inspiration for both current and aspiring product managers. This conversation is packed with insights and tips, aimed at guiding both new and experienced product managers. #2

Customer Feedback 52

Customer Feedback User Testing Customer Satisfaction Customer Experience 52

Userpilot

JANUARY 16, 2024

TL;DR The machine learning-powered ChatGPT can help product managers generate ideas, conduct market and user research , analyze data (app store reviews, user feedback, etc.), Task it with analyzing customer feedback, customer data, and more, to identify trends and patterns. create content, and more.

ChatGPT 95

ChatGPT Data Visualization Onboarding KPIs Research Software 95

Userpilot

JANUARY 27, 2023

Quantitative research collects and analyzes numerical data like satisfaction scores or conversion rates to establish trends and interdependencies. You can use feedback surveys to collect both quantitative and qualitative data from your target audience. Generative research is used for product and customer discovery.

User Testing 97

User Testing Product Research Research Software Feedback Software 97

AB Tasty

FEBRUARY 22, 2024

5 Pillars to Reshape Customer Experience In the ever-evolving landscape of fashion and e-commerce, digital innovation has become a driving force behind transforming the customer experience. The Mobile Customer: Shopping on the Go The mobile customer has become a dominant force in the fashion industry.

User Testing 52

User Testing Data Visualization Analytic Tools Feedback Software 52

Userpilot

MARCH 29, 2023

How can it help product and marketing teams make data-driven decisions and improve the user experience at different stages of the customer journey? social media engagement or email click-through rate), or feedback data (e.g., The next step involves collecting relevant customer data with appropriate analytics tools.

Data Visualization 88

Data Visualization Analytic Tools Embedded Analytics Feedback Software 88

Userpilot

FEBRUARY 26, 2023

While Mixpanel helps track user behavior and interaction with products, Google Analytics is great for tracking website traffic and conversions. Mixpanel Analytics helps product managers track and analyze customer behavior and product usage with its powerful features. What is Mixpanel?

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Software Review 95

Usersnap

SEPTEMBER 1, 2022

One approach regularly discussed is the importance of crafting personalized customer experiences. One of the best ways to drive better customer experience than using sentiment analysis tools. It can analyze different aspects of a text message conversation, including its content, intent, tone, and emotions.

Data Visualization 98

Data Visualization Feedback Software Analytic Tools Research Software 98

Userpilot

JULY 31, 2023

Day-to-day tasks include conducting market research , defining buyer personas , creating a clear value proposition, collaborating with the product team on big launches , gathering feedback , and focusing on account expansion & customer success. That means being adept at market analysis and competitor analysis.

Product Marketing 91

Product Marketing Onboarding KPIs User Testing Marketing 91

Userpilot

NOVEMBER 2, 2023

In contrast, the product-led growth model leverages inherent product virality and its value to drive customer acquisitions and retention. Content marketing is an effective way to increase brand awareness and educate customers on how to use the product for their use cases. Most companies use all 3 strategies to some extent.

Feedback Software 97

Feedback Software Analytic Tools Research Software User Testing 97

Userpilot

FEBRUARY 20, 2023

Amplitude is a dedicated analytics tool with very complex functionality that can be customized for various use cases. To create funnels, Amplitude recommends using its Pathfinder function which analyzes sequences of events leading up to conversions. Pendo is a product adoption platform famous for high-quality analytics solutions.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

NOVEMBER 22, 2022

How can your product marketing team ensure you create the right content to help customers get value? With a well-defined customer education strategy. In this article, we’ll cover: What a customer education strategy is and what it includes. The main benefits of creating a customer education program.

Education 94

Education User Testing Customer Feedback Customer Experience 94

Userpilot

MAY 14, 2023

Want to know whether your product is delivering value to customers? Customer feedback is the key to developing a customer-centric business. In this article, we’ll discuss 7 ways you can collect customer feedback to understand user sentiment. What is customer feedback?

Feedback Software 93

Feedback Software User Testing Customer Feedback Analytic Tools 93

Userpilot

JULY 18, 2023

Customer feedback tools facilitate the collection and analysis of user feedback for customer-centric decision-making. Pay attention to support and customization, and make sure it has the right templates, integrations , and scalable pricing plans. Use a free trial and book a demo whenever possible.

Analytic Tools 94

Analytic Tools Feedback Software Research Software Reporting Tools 94