Product Talk

FEBRUARY 14, 2024

And if you’re really excited about an idea, you might look for opportunities to share it outside your company with the broader product community. Today’s Product in Practice features a continuous discovery champion who did all three. Do you have your own Product in Practice you’d like to share? You can submit your story here.

Analytic Tools 219

Analytic Tools Research Software Product Research Data Visualization 219

Userpilot

FEBRUARY 21, 2023

In Heap, you can segment users based on their demographics and event completion, while in Pendo you can also use mobile-specific data, like the OS version. Userpilot segmentation is the most advanced of the three products. Heap offers Auto-capture which collects all the data about user interactions with the product.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

FEBRUARY 24, 2023

Appcues allows you to segment your users based on user properties, flow interactions, checklist engagement, and event completion. Appcues click-to-track events allow you to monitor user engagement with different features in your product. The NPS dashboard in Userpilot is more detailed.

Data Visualization 98

Data Visualization Analytic Tools Onboarding KPIs Software Review 98

Userpilot

FEBRUARY 25, 2024

Funnel analysis examples can help product managers find the missing puzzle pieces to improve user journeys. This lets product managers and marketers track how users progress through each stage. Then, generate funnel reports showing how many users completed each event. Creating funnel events in Userpilot.

Data Visualization 106

Data Visualization Analytic Tools Feedback Software Reporting Tools 106

Userpilot

FEBRUARY 20, 2023

To create funnels, Amplitude recommends using its Pathfinder function which analyzes sequences of events leading up to conversions. It allows product managers to see how many users return to the product over a period of time. How can a product analytics tool help you drive product growth? Pendo Dashboard.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

JUNE 6, 2023

Product data analytics and product management are inseparable. Instead of relying on their hunches and anecdotal evidence, product teams should leverage data to make informed decisions. Our ultimate guide to product data analytics explores: The most relevant metrics teams should track. Feature analytics dashboard.

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 88

The Product Coalition

AUGUST 7, 2020

But arrange them into ‘outcomes vs outputs’ and hand them over to the product management community, and suddenly everyone is talking about them! If you’re someone who builds a product or products, have to make high level strategic product decisions…this is something you need to be thinking about.

Product Management 125

Product Management Product Manager Feedback Software Customer Experience 125

Userpilot

SEPTEMBER 28, 2022

Are you tracking product management metrics to evaluate your product and monitor its progress? SaaS products are becoming increasingly data-driven which makes it critical to evaluate product growth using the right metrics. Here are the 3 best tools to improve product management metrics.

Onboarding KPIs 96

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 96

Userpilot

MARCH 27, 2023

How can product analytics help product managers create better digital products and more satisfying user experiences? We start by looking at different kinds of analyses and the metrics to track and then explore some practical ways of using each of them to drive various product goals.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 98

Userpilot

JULY 31, 2023

Finally, Pendo enables you to design in-app onboarding experiences for both customers and staff and communicate with them inside your product to drive product adoption. Pendo dashboard. These include: Paths – to identify and track all the possible sequences of user actions leading up to or following an event.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Reporting Tools 97

Userpilot

FEBRUARY 28, 2023

In this article, we look at 13 different ways to collect feedback that product managers can leverage to gain a deep understanding of customer needs and make informed product decisions. However, in this article, we’ll be focusing only on the feedback that’s relevant to product managers.

User Testing 98

User Testing Customer Feedback Feedback Software Product Research 98

Userpilot

OCTOBER 8, 2021

We previously discussed them in our blog post about Pendo here. Paths show you all the actions taken by users before or after a specific event. Reports allow you to track page views, clicks, events, or guide views related to whichever feature you want. Each of these three options has its own dedicated product tour.

Data Visualization 98

Data Visualization Analytic Tools Software Review Feedback Software 98

Userpilot

MARCH 9, 2023

We also have a look at a couple of alternative tools that might give product managers more bang for their buck. TL;DR Pendo Free is the free plan offered by a well-known product adoption platform. The plan gives users access to product analytics. Features & Events Dashboard in Userpilot. Events Explorer.

Data Visualization 98

Data Visualization Software Review Analytic Tools Feedback Software 98

Userpilot

MARCH 7, 2023

Event segmentation analyzes user behavior based on specific events and shows the most commonly performed events. Retention analysis helps you understand the frequency of users returning to your product after completing a specific action. How do users navigate your product? Amplitude’s dashboard.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

MARCH 31, 2023

How can product managers leverage event analytics to gain insights necessary to build valuable and delightful user experiences? We also look at: The importance of events analytics Different types of events you can track Best events analytics tools Excited? Server-side event data reaches your app via API.

Data Visualization 95

Data Visualization Analytic Tools Events Feedback Software 95

Userpilot

MAY 3, 2023

Intercom surveys were introduced about a year ago to help product and support managers capture customer feedback insights. A multi-faceted tool, Intercom hopes its latest addition will help product managers better collect customer feedback and capture customer insights that drive results. Userpilot ‘s NPS Dashboard.

Data Visualization 97

Data Visualization Product Research Software Review Feedback Software 97

Userpilot

MARCH 29, 2023

Userpilot is a product onboarding tool with user feedback and analytics features. It enables product managers and product marketing managers to act on the insights by engaging users with in-app personalized messages. Without it, product managers would have to rely on anecdotal data, hunches, or luck.

Data Visualization 98

Data Visualization Analytic Tools Embedded Analytics Feedback Software 98

Mixpanel

JANUARY 12, 2023

As I’ve seen it applied, most keyword research is used to create a laundry list of blog posts to create words to fit into a sales page, so Google Search prioritizes your work. For example, I recently worked on a blog conversion project. It seems inherent that we would start by redoing the blog homepage. Keyword research.

Data Visualization 115

Data Visualization User Testing Research Software Product Research 115

Userpilot

MARCH 31, 2023

To perform attrition analysis, track in-app user engagement, gather user feedback , segment customers based on engagement and satisfaction, send churn surveys, and get an analysis overview on the dashboard. A dashboard gives an overview of your key customer metrics and visualizes trends in metrics like churn rates using simple charts.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Feedback 98

Userpilot

SEPTEMBER 29, 2022

What exactly is product value? What can product managers do to measure and increase it? Product value is how well your app helps customers achieve their goals compared to competitors. With Userpilot you can track feature engagement but also create custom events that could be any of the user interactions of your choice.

User Testing 105

User Testing Product Research Feedback Software Analytic Tools 105

Indicative

SEPTEMBER 19, 2018

In almost all areas of our lives, we expect to know what’s going on instantly — we receive news alerts seconds after a large event happens, and we can track traffic and train delays on our phones. Snowplow’s open-source software already allows companies to collect rich and detailed event-based data about their customer journey.

Data Visualization 86

Data Visualization Customer Experience Dashboard Analytic Tools 86

Userpilot

APRIL 7, 2023

User persona example: Product Manager. Product Hunt Launch Launch your product on Product Hunt , a community-driven platform that displays products to a tech-savvy audience. Customer journey interactions As displayed below, a custom event lets you add multiple events under a given topic, e.g., a dashboard.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Research Software 98

PMLesson's Ace the PM Interview

MAY 4, 2020

In this post, an enterprise (IBM) and a consumer (Google) product manager describe a typical day in their life on the job. While there doesn't exactly exist a "typical" day in product management, you can expect to perform certain tasks based on the stage of your product. Our manager never attends this meeting.

User Testing 52

User Testing Enterprise Data Visualization Product Research 52

Mixpanel

MAY 23, 2024

As a product manager at Mixpanel, I spend a lot of my time testing and evaluating new features and changes for our product. In this blog, I’ll walk you through the four key phases of product testing I follow—with one being the most important to get right for large launches.

Data Visualization 52

Data Visualization User Testing Product Research Testing 52

Userpilot

MAY 21, 2023

For feature or product announcements, use multiple channels, like in-app messaging , emails, social media, or blogs. Blog posts – an SEO-optimized blog post is a good way to reach prospective users that are looking for solutions to their problems. Goals dashboard in Userpilot for feature adoption tracking.

Onboarding KPIs 97

Onboarding KPIs Feedback Software User Testing Product Research 97

Userpilot

FEBRUARY 26, 2023

While Mixpanel helps track user behavior and interaction with products, Google Analytics is great for tracking website traffic and conversions. Mixpanel Analytics helps product managers track and analyze customer behavior and product usage with its powerful features. Mixpanel dashboard homepage. What is Mixpanel?

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Software Review 98

Userpilot

JUNE 8, 2021

Finding the right collection of product management software isn’t easy, especially with hundreds of products available in the market. Today we’re going to help you narrow down your options by compiling a list of the 15 best product management software you can include in your product stack! Final Thoughts.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

NOVEMBER 30, 2022

Provide a flexible onboarding experience , use targeted tooltips to drive attention toward new features, deliver personalized customer service, leverage localization wherever you can, or let customers build their own bespoke dashboards. Why is building a personalized customer experience important for product managers?

Data Visualization 98

Data Visualization Customer Experience Feedback Software Analytic Tools 98

Userpilot

JANUARY 12, 2023

The 4 principal ways to monitor user behavior in SaaS include tracking feature usage, custom behavior tracking with events, using heatmaps , and user funnel analytics. You can also use UBA data to recommend content and products contextually. Custom behaviors tracking with events. Create custom events with Userpilot.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Customer Feedback 98

Userpilot

JUNE 5, 2023

This will take you to the Surveys dashboard. Userpilot survey dashboard. appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog. This will reveal the NPS and Surveys option in the drop-down menu. Choose Surveys. Userpilot menu.

Product Research 98

Product Research User Testing Data Visualization Analytic Tools 98

Amplitude

JANUARY 8, 2021

There is the event! And this new feature called Event Explorer which lets you zero in on the event stream for your test user, or your own user.”. Three hours, thirty tested events later, they are good to go. . Three quarters, and three hundred tested events later, they are still going strong. The Unhappy Path.

Data Visualization 112

Data Visualization User Testing Software Review Customer Feedback 112

Userpilot

APRIL 14, 2023

By segmenting them, you’d be able to customize their dashboards and give them workout recommendations matching their preferences. Product analytics Product analytics are necessary to analyze product usage and user behavior to evaluate the effectiveness of your adoption strategy. G2 rating: 4.4 G2 rating: 4.5

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Userpilot

APRIL 16, 2020

With a complex product consisting of both a desktop dashboard and a mobile app for Real Estate agents, Rachel Lightfoot, a co-founder and product manager at Touchright – struggled with user onboarding and activation. and in-app events that will be triggering certain experiences in-app (e.g.

Research Software 96

Research Software Reporting Tools Data Visualization Software Review 96

Mixpanel

AUGUST 31, 2022

This stat can also be translated outside of strict “purchases” to other events like appointment signups. How soon customers get to their first value moments in your product can be a strong indicator of how likely they are to retain. Time to value moments.

Data Visualization 109

Data Visualization Customer Feedback Customer Experience User Testing 109

Userpilot

DECEMBER 3, 2022

What role does customer lifecycle management play in SaaS? In this blog post, we’ll explore five stages of the customer lifecycle in detail and offer tips on how to boost engagement at each one. Read on to uncover product growth insights ! Afterward, product managers use that knowledge to optimize the customer experience.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Customer Feedback 98

Userpilot

MAY 17, 2023

Lower customer acquisition costs: customers happy with the experience will promote the product for you, which is the foundation of product-led growth. Who owns product experience? The main responsibility for designing an outstanding product experience is on the product management team.

Customer Experience 98

Customer Experience User Testing Analytic Tools Feedback Software 98

Userpilot

SEPTEMBER 24, 2020

In this blog, we’ll not only discuss the features you need to look for in NPS tools, but also how to use them to make most out of your survey. In this blog , Christian Sculthorp of Agency Analytics says that his company cut churn by 30% when they started collecting and acting upon their NPS survey data. Dashboards and Analysis.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Software Review 98