Userpilot

OCTOBER 24, 2022

NPS data helps you dig deeper into your customers and find out whether they are your brand’s promoters, passives, or detractors. The three best tools to create an NPS program without coding are Userpilot, Qualaroo, and InMoment. Using Net Promoter Score software, you can easily: identify them. What is an NPS program?

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Userpilot

FEBRUARY 24, 2023

We’re having a closer look at the key Appcues analytics features, discussing their pros and cons, and checking out a few user reviews. With Userpilot, you can also use company data and survey results, including quantitative and qualitative NPS responses to create segments. The process of creating events is completely code-free.

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Data Visualization Analytic Tools Onboarding KPIs Software Review 95

Userpilot

MAY 3, 2023

You can also launch surveys on both mobile (iOS and Android) and web platforms while reviewing survey analytics on a simple dashboard that helps you better understand customer insights. Book a demo today to learn more about how Userpilot helps you efficiently capture customer feedback without code. ” Review.

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Data Visualization Product Research Software Review Feedback Software 85

Userpilot

SEPTEMBER 5, 2022

Wondering how to ask for customer reviews effectively and get them to respond immediately? Customer reviews play an integral role in any SaaS company’s marketing and customer service efforts. These reviews can directly influence consumer sentiments , attract new customers, and help your product grow. Let’s dive in!

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Feedback Software Analytic Tools Research Software User Testing 96

Userpilot

APRIL 26, 2023

Why is it important to analyze customer data? 6 ways to collect and analyze customer data. What the best customer data platform is for SaaS companies. TLDR; Customer data analysis is the process of collecting and analyzing data to identify trends and better understand customers. What is customer data analysis?

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Analytic Tools Data Visualization Feedback Software Customer Feedback 98

Userpilot

FEBRUARY 26, 2023

Mixpanel Analytics helps you collect and analyze data to gain valuable insights into your product’s growth. In this in-depth review, we’ll explore the features, benefits, and limitations of Mixpanel Analytics and why you might need to find a better alternative for you. Mixpanel dashboard homepage.

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Data Visualization Analytic Tools Feedback Software Software Review 95

The Accidental Product Manager

FEBRUARY 8, 2021

Do customers want to trust Alexa with their health data? They think that they may have come up with a great idea: health care data. The Amazon product managers want change their product development definition and have their artificial intelligent assistant, Alexa, do two health data related tasks. Image Credit: Jeff Eaton.

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Data Visualization Artificial Inteligence Reporting Tools Software Review 100

Userpilot

JANUARY 17, 2022

Looking for the best NPS surveys software to help you understand customer sentiment and improve customer loyalty with just one simple survey? Every business has its own unique needs and goals when it comes to collecting user satisfaction data. Build in-app NPS surveys with no code. You’re in the right place.

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Feedback Software Analytic Tools Data Visualization Software Review 97

Userpilot

FEBRUARY 6, 2023

In this article, we cover everything about different types of actionable analytics, how to collect those actionable insights and the best tools you can use to harness the analytical data. TL;DR Actionable data in data analytics are the insights that are ready to use. What is actionable data in data analytics?

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Data Visualization Analytic Tools Feedback Software Customer Feedback 97

Intercom, Inc.

JUNE 23, 2022

Software buying is undergoing a transformation, as is the case with many industries in the post-pandemic market. The process of purchasing software is increasingly complex – the choices for products and services are endless, and customers have a harder time parsing which companies to trust and which product will better cater to their needs.

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Feedback Software Research Software Reporting Tools Software Review 118

Userpilot

OCTOBER 28, 2020

In our last blog, we showed you what you need to do and to avoid to make awesome product tours and walkthroughs. In this blog, we’re going to take your through the market-leading product tour software and solutions out there so you can choose the one that suits you best. Source: userpilot.com. Pros of Userpilot.

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Analytic Tools Feedback Software Software Review Onboarding KPIs 105

Userpilot

DECEMBER 15, 2022

What is the best software localization tool available at the moment? Software localization adapts your products so that it feels natural to users who speak a different language. Software developers are the target users of Localazy, which supports automatic web and mobile app translation into over 80 languages. Let’s do it!

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Research Software Analytic Tools Feedback Software Reporting Tools 97

Userpilot

OCTOBER 8, 2021

We previously discussed them in our blog post about Pendo here. You can review Pendo's analytics in their free trial, which displays various different graphs on the basis of dummy data. To replace the dummy data with real numbers from your SaaS company, you'll need to install a JS snippet.

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Data Visualization Analytic Tools Software Review Feedback Software 97

Indicative

SEPTEMBER 29, 2020

All data strategies start with excitement. This excitement can dissipate as teams find themselves stuck with data they don’t trust, tools they don’t know how to use and overwhelm with the sheer volume of their data. In this blog post, I will help you understand and tackle 3 pervasive data issues: . Data overwhelm

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Intercom, Inc.

AUGUST 18, 2022

You’re autonomous, your code is immaculate, and you have a deep understanding of building and shipping software. Then, four years ago, in 2018, she got a job at Algolia as a software engineer. She diligently rose through the ranks, finally growing into the individual contributor role of a staff engineer. I was all alone.

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Userpilot

AUGUST 2, 2023

With the amount of data companies have available, there is no excuse not to use data-driven email marketing. Whereas data-driven email marketing uses valuable customer data to send the right email at the right time to assist with your product’s growth. What is data-driven email marketing? Book a demo now.

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Data Visualization Analytic Tools Customer Experience User Testing 92

Userpilot

APRIL 10, 2024

Don’t custom code – use the right knowledge base software. It can serve as a reference point, so customers can review the steps whenever necessary. Your knowledge base may include blog posts, documentation , case studies, webinars , video tutorials, case studies, and interactive walkthroughs.

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Feedback Software Analytic Tools Research Software Data Visualization 89

Iteratively Blog

MARCH 15, 2020

As folks who constantly deal with data, finding the right resources to refer in times of need is a challenge. Additionally, if you simply Google the phrase, ‘data analytics resources’, you will be overwhelmed. To solve this, we created an internal doc with the best five of every kind of resource that data folks generally refer to.

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Data Visualization Analytic Tools Research Software Technical Review 101

Userpilot

AUGUST 15, 2022

Without enough sentiment data, you can’t understand how your customers feel. You can collect customer data using microsurveys across numerous touchpoints in the customer journey. Customer sentiment analysis involves collecting, analyzing, and leveraging data to understand how customers feel.

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Feedback Software Data Visualization Analytic Tools User Testing 97

Userpilot

JUNE 11, 2021

SaaS businesses thrive on data. But data alone doesn’t make much sense. This is where analytics software comes in. Analytics tools help SaaS businesses generate actionable insights from the data they collect, which then fuels their decisions. But what data should you analyze and how? Table of Contents.

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Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MARCH 25, 2024

What if we told you you could track user sentiment in the user feedback , social comments, and online reviews you receive? User sentiment analysis is the process of collecting user feedback data and analyzing the sentiment and intent behind it using tools like natural language processing. Act on insights to drive positive sentiment.

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Data Visualization Feedback Software Analytic Tools Reporting Tools 98

Split

MARCH 10, 2023

Believe it or not, this is also true of software architecture. Engineers love to crank out code. Why Care About Software Architecture? The Agile Manifesto starts with, and is fairly well summarized with the following sentence: We are uncovering better ways of developing software by doing it and helping others do it.

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Software Review Systems Review Data Visualization Document 98

Userpilot

JULY 18, 2022

So, let’s see how customer data analytics can help you improve loyalty and drive retention for your SaaS business. Customer loyalty analytics uses data to find actionable insights into user behavior to see how loyal your users are to your business. Why is collecting customer loyalty analytics data important?

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Data Visualization Analytic Tools Feedback Software Customer Experience 97

Amplitude

NOVEMBER 26, 2019

Generating data is easy. Data is often not accessible unless you can write code. People in non-technical roles rely on data every day to make decisions, develop ideas or measure success. When everyone on the team is empowered to understand data, they can make more informed decisions and measure their own success.

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Userpilot

APRIL 30, 2022

In the end, you’ll know how to create in-app notifications code-free. Microsurveys are great for collecting user feedback and customer data. For instance, FigJam uses in-app notifications to remind the users of their trial’s due date and contextually prompts users to upgrade. Without further ado, let’s get started.

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Feedback Software Analytic Tools Software Review Customer Feedback 98

Userpilot

MAY 7, 2021

Self-service software is the perfect antidote to the modern world of instant gratification. What is self-service software? Why is self-service software growing popular in SaaS? Product adoption tools for self-service software. Customer support tools for self-service software. What is self-service software?

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Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

JUNE 20, 2023

Want to know how you can use survey analytics to leverage customer feedback data? There are five types of survey data: quantitative data, qualitative data, categorical data, ordinal data, and scalar data. Here are the four major types of survey data.

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Userpilot

OCTOBER 6, 2023

Review stage (BoFu). When potential customers are already engaging with your product—which is an opportunity to collect data through in-app surveys and behavioral analytics. Build a comprehensive user persona by collecting data through methods such as surveys, interviews, and analytics to gather valuable customer data.

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Userpilot

SEPTEMBER 24, 2020

In this blog, we’ll not only discuss the features you need to look for in NPS tools, but also how to use them to make most out of your survey. So since Reicheld published his seminal Harvard Business Review article “ The One Number You Need to Grow ” in 2003 – NPS rapidly grew to prominence. Source: userpilot.com. Userpilot NPS.

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Analytic Tools Feedback Software Data Visualization Software Review 93

Userpilot

AUGUST 10, 2022

So let’s learn how to collect and act on customer data! Customer insight is customer data collected from different touchpoints of the user journey that the product teams use to understand what users like and dislike about the product. Mixpanel — for collecting user behavioral data from the website and in-app.

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Data Visualization Customer Feedback User Testing Customer Experience 96

Userpilot

MAY 8, 2023

While product growth may seem as simple as “attract customers to your Software-as-a-Service solution” there are countless SaaS challenges and customer issues that you’ll need to overcome along the way. As the number of software tools and subscriptions increase, so too do the expectations of SaaS customers.

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Analytic Tools Research Software Data Visualization Onboarding KPIs 97

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? Marketing software products can be challenging with the abundance of tools out there saying they do everything for everyone. How is marketing for software products different? What does a software marketing strategy for SaaS looks like?

Feedback Software 95

Feedback Software Analytic Tools Research Software Software Review 95

Userpilot

JUNE 22, 2021

To provide the best onboarding experience, you naturally need the best onboarding software for SaaS. In this post, we will very briefly discuss what to look for in the best onboarding software for SaaS for you, and then move on to analyzing the top 6 choices you may want to consider. Which is the best onboarding software for you?

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Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Gainsight

DECEMBER 6, 2022

The goal of Executive Business Reviews (EBRs) is to demonstrate your unique value to the customer and convey a sense of how important the customer is to you. Our CEO, Nick Mehta has an entire blog post on how he meets 500+ customers every year and why it matters. Present data to show the value of your solution.

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Software Review Customer Feedback Feedback Software Customer Experience 52

Antwak Blog

MARCH 26, 2021

How to deal with Big Data for Artificial Intelligence? The base of Machine learning includes composing codes or commands dealing with a programming language that the machine gets. The best methods for dealing with Big Data is with AI. Our world is now saturated with Big Data.

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Artificial Inteligence Software Review Systems Review Transportation 52

Userpilot

JANUARY 3, 2023

You’ll be trying to answer many questions at once: How do I find critical data points? Proactively act on data sources to reduce churn. Prevent negative reviews. Identify decreasing product usage data. Identifying churn risk helps you prevent customer attrition due to factors under your control.

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Analytic Tools Feedback Software Research Software Data Visualization 91

Userpilot

SEPTEMBER 16, 2022

You can collect data for lifecycle segmentation by tracking feature usage, checking goal completions, using NPS feedback to find loyal users and detractors, and sending churn surveys to know why customers leave. They compare your product with competing businesses and check existing customer reviews. Build custom goals code-free.

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