Userpilot

OCTOBER 4, 2022

UX KPIs, or user experience key performance indicators, are essential numerical data points that are used to track, measure, and compare the experience users have with your SaaS product. So, if you’re a product manager looking to significantly improve your UX efforts and provide actionable insights to your UX team, read on!

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Userpilot

MAY 18, 2023

What's the difference between UX vs CX? UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. Read on to find four key differences between UX and CX and how to improve both. That's not entirely true.

Customer Experience 98

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Userpilot

JULY 27, 2021

Onboarding UX patterns might just be the unsung hero of the SaaS world. But what are the must-have onboarding UX patterns to build an effective interactive walkthrough ? Onboarding UX patterns come in 3 varieties: annotated UX, embedded UX, and dedicated UX. Onboarding UX Pattern Categories.

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Userpilot

OCTOBER 1, 2022

Notification UX is critical for the success of your communication strategy and customer experience. Notification UX design best practices: Make notifications valuable by sending the right message to the right user at the right time. Source: Slack notification UX. Source: Calendly notification UX. What are notifications?

Customer Experience 98

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Userpilot

DECEMBER 8, 2022

Wondering how heat map analysis can influence your product UX? SaaS companies use different types of heatmaps to identify user behavior in the app to spot friction points and, hence, improve UX and conversion elements. See if the users interact with key page elements to adjust marketing messaging and UX and drive conversions.

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Analytic Tools Data Visualization User Testing Customer Feedback 98

Userpilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. What is a SaaS blog?

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Userpilot

DECEMBER 3, 2022

UX design can make or break your product’s success. Poor UX can negatively impact engagement , and conversion rates, and stunt growth. There are many easy UX improvements you can make today to leave a better first impression. In this article, we cover the following: What UX design is and why UX is important in SaaS.

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Userpilot

FEBRUARY 7, 2022

Here at Userpilot, we talk a lot about how to design your UI effectively , but sometimes I think that bad UX examples are even more instructive. To take your understanding to the next level, you can study the UX mistakes made by other SaaS companies , not just your own. So, here’s a collection of bad UX examples from SaaS tools.

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Userpilot

NOVEMBER 11, 2020

Your SaaS’s Activation Rate is the percentage of users who get to that key event – and a lot of studies have found it to be that optimizing your Activation Rate has the greatest downstream impact on revenue of any KPI you should be tracking. We wrote a whole blog about how to capture adjacent users a little while ago.

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Userpilot

APRIL 10, 2023

How’s that relevant for UX designers ? The importance of Hick’s Law for UX designers Including too many links on your landing page or too many icons in the UI will have the same effect on users. UX designers leverage Hicks Law to make their products more intuitive to navigate and reduce the time to value.

UX 96

UX User Testing Product Research Customer Experience 96

Userpilot

JUNE 8, 2022

Why is it important in UX design ? A critical user journey is a UX tool that maps out the key interactions between users and a product. Use UX analytics to find unhappy paths causing a drop-off in user engagement and optimize to put users on the right happy path. What is a critical user journey? Let’s dive right in.

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Customer Feedback Customer Experience User Testing Analytic Tools 91

nulab

FEBRUARY 10, 2021

UX research is a job that focuses on making sure this doesn’t happen. In this article, we’ll take a deep dive into the world of UX research, including what a UX researcher does day-to-day and how you become one. What is a UX researcher? First, a quick recap for those unacquainted with the term UX.

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Product Research User Testing UX Research Software 94

Good Product Manager

MARCH 18, 2019

Product Management Events This Spring. My schedule is pretty packed participating in some great product management events this spring; here’s just a few of the places you can find me over the next few months. Our big annual event (in Austin, TX this year!) Foundational Behaviors of Strategic Product Management.”

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Good Product Manager

APRIL 28, 2019

My post on the SiriusDecisons blog — Three Tips for Getting More Value From Product Enhancements — provides some simple recommendations to make sure that all of the hard work to add enhancements is worth it to your customers and your business. Product Management Events in the Next Two Weeks.

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Userpilot

OCTOBER 14, 2021

At its core, UX design comes down to helping customers solve their problems. But what if you could make that journey more engaging by using UX gamification? A proper UX gamification system uses the following components: goals/objectives, rules, feedback rewards, motivation, freedom of choice, and freedom to fail.

Feedback Software 98

Feedback Software Customer Experience User Testing UX 98

Gainsight

NOVEMBER 20, 2019

In the spirit of “Staying Thirsty” we’ve compiled this list of books, blogs, Slack communities, and podcasts for product-obsessed people that want to develop themselves in and out of the office. Blogs for Product Managers. Blogs for Product Managers. Bookmark this list and get through it bit by bit. Books for Product Managers.

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Userpilot

MARCH 1, 2021

How can you prevent the nasty ‘tooltip overload’ with custom events? – Use time-based experience triggering in general – trigger experiences based on custom events, i.e. actions that the user has already performed. DO: Use branching logic and custom events. And how many tooltips are too many tooltips?

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Userpilot

NOVEMBER 4, 2020

Product Managers today have an overwhelming array of code free tools for UX design and development to choose from. In this blog, we’ll show you our favorite low code or code free tools for UX at every step of the Product Manager’s role. The common thread though is a focus on UX (user experience). Wireframing. Prototyping.

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Analytic Tools Feedback Software Research Software Data Visualization 98

Good Product Manager

MARCH 18, 2019

Product Management Events This Spring. My schedule is pretty packed participating in some great product management events this spring; here’s just a few of the places you can find me over the next few months. Our big annual event (in Austin, TX this year!) Foundational Behaviors of Strategic Product Management.”

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Amplitude

NOVEMBER 26, 2019

Their tool allows you to calculate events in multiple ways and it allows you to change how they are visualized. Download the UX of Data worksheet. Writing blog posts. Download the UX of Data worksheet. can more than one person work on a data project?). Allow you to connect the dots between multiple data sources.

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Good Product Manager

APRIL 28, 2019

My post on the SiriusDecisons blog — Three Tips for Getting More Value From Product Enhancements — provides some simple recommendations to make sure that all of the hard work to add enhancements is worth it to your customers and your business. Product Management Events in the Next Two Weeks.

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Events Product Research Product Management Product Manager 60

Mixpanel

APRIL 13, 2021

A relentless prioritization of UX-focused, product-led growth. Though the UX initiative has been just a small piece of Mixpanel’s product-led transformation story, it’s been a surprisingly impactful one, surpassing even our own expectations. Before our renewed focus on UX, our NPS score sat at 15. Learning action (i.e.

Data Visualization 90

Data Visualization UX Onboarding KPIs Customer Feedback 90

Userpilot

APRIL 8, 2021

We’re not going to pretend here you can prevent UX debt. Let’s face it: UX debt, just like technical debt, is unavoidable. Talking about UX debt, under such circumstances, may feel a lot like this: “When your city is getting bombed and someone comes over and tells you you have an ugly bathroom”. Why does UX debt happen?

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Userpilot

JUNE 27, 2022

In the following article, we will discuss several UX design principles, explaining why users behave the way they do and how you can use these principles to your advantage. Every UX designer should have a deep understanding of human psychology. Why is psychology important for UX designers? Endowment effect.

Customer Experience 52

Customer Experience User Testing Analytic Tools Research Software 52

UX Studio: Product Management

FEBRUARY 26, 2019

I have spent more than 15 years with UX design agencies. This puts me in a position to tell endless stories of the heroic work top UX agencies do day after day to fight for a better digital world. Today I’m going to give you an overview of the top UX design agencies. Let’s jump right in and look at the top UX agencies list.

UX 80

UX Data Visualization Research Software Analytic Tools 80

Good Product Manager

FEBRUARY 9, 2020

You can read a summary of the findings in this blog post — What Are The Top Product Management Leadership Priorities For 2020? Upcoming Product Management Events this Spring. My schedule is filling up with some good events this spring. for this 9th annual event which I help organize.

Events 60

Events Leadership Marketing Product Management 60

Good Product Manager

FEBRUARY 9, 2020

You can read a summary of the findings in this blog post — What Are The Top Product Management Leadership Priorities For 2020? Upcoming Product Management Events this Spring. My schedule is filling up with some good events this spring. for this 9th annual event which I help organize.

Events 60

Events Leadership Marketing Product Management 60

Userpilot

APRIL 7, 2022

What does the term UX analytics stand for? How do you perform UX analysis for SaaS and make data-driven decisions? UX analytics refers to analyzing how the users engage with your product UI and how is their overall experience while using the product. What is UX analytics? UX-Analytics-Instead-of-App-Analysis.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Good Product Manager

MARCH 29, 2016

In this SiriusDecisions blog post , I share some insights from our research, including whether product managers and marketers felt they had a consistent process for understanding, prioritizing and applying needs, and what their roles and responsibilities were for uncovering needs. Upcoming Product Management and Product Marketing Events.

Events 84

Events Product Research User Testing Customer Feedback 84

Userpilot

APRIL 14, 2023

This could be via UX patterns like modals , tooltips , walkthroughs , tours , or checklists. UX patterns for in-app communication (tooltips, banners, modals, slideouts, driven actions, and hotspots) Interactive walkthroughs Onboarding checklists Self-help resource center A/B testing for in-app guidance Userpilot UX patterns.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

TryMyUI

SEPTEMBER 27, 2019

Here's a rundown of privileged advice from finance experts we gleaned while attending a CrowdPitch event in our local community. The post What we learned from attending a CrowdPitch event appeared first on TryMyUI Blog.

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Events Finance Blog User Experience 40

Userpilot

OCTOBER 14, 2021

At its core, UX design comes down to helping customers solve their problems. But what if you could make that journey more engaging by using UX gamification? A proper UX gamification system uses the following components: goals/objectives, rules, feedback rewards, motivation, freedom of choice, and freedom to fail.

Feedback Software 52

Feedback Software Customer Experience User Testing UX 52

Userpilot

JULY 30, 2023

Both Userpilot and Heap allow you to track custom events. Heap tracks all the user data automatically so you don’t have to tag individual features or events. Thanks to that, you can analyze event data retrospectively even if you didn’t think you would need to do it initially. Custom events they’ve completed.

Data Visualization 98

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Userpilot

JUNE 3, 2022

We’ve compiled a list of the best resources to get you started – from tools and blogs to courses. Product marketing resources include different formats, from video content to podcasts, blogs, and best tools. Additionally, you need conferences and events to expand your network and learn from experts directly.

Research Software 98

Research Software Analytic Tools Feedback Software Data Visualization 98

Userpilot

MAY 17, 2024

Want a code-free UX tool to better understand your users and deploy in-app experiences that drive engagement? It’s ideal for blogs, portfolios, or any site with dynamic content. Event tracking : You can track various in-app interactions , such as clicks, hovers, or combinations, to gain deeper insights into user behavior.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Reporting Tools 105

UX Studio: Product Management

MARCH 31, 2019

The fact that so many UX design agencies have set up shop in San Francisco makes it seem easy to hire one. Some UX agencies in San Francisco have real industry legends running them and can present hilariously prestigious clients. How much SF UX companies charge for projects. Why the best SF companies work with remote UX teams.

UX 65

UX User Testing Technical Review Development Team Review 65

Good Product Manager

MARCH 29, 2016

In this SiriusDecisions blog post , I share some insights from our research, including whether product managers and marketers felt they had a consistent process for understanding, prioritizing and applying needs, and what their roles and responsibilities were for uncovering needs. Upcoming Product Management and Product Marketing Events.

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Events Product Research User Testing Customer Feedback 60