Userpilot

JULY 31, 2023

What does a product marketing manager (PMM) do? Chances are you already know their broad responsibility is to develop and implement a marketing strategy roadmap for a specific product. TL;DR The product marketing manager role (PMM) is primarily responsible for a product’s positioning, messaging, and branding.

Product Marketing 96

Product Marketing Onboarding KPIs User Testing Marketing 96

Mixpanel

JULY 8, 2022

If you aren’t familiar with the program, it helps startups find product-market fit faster by giving them up to $50,000 in free credits a year, worth up to 430 million monthly events—more than double the number offered by comparable programs. Even in the best conditions, very few startups make it. Mixpanel for Startups.

Data Visualization 110

Data Visualization Dashboard Startups Analytic Tools 110

The Product Coalition

OCTOBER 5, 2020

It’s Product Roadmap Building Time Again! The end of 2020 is nearing and it’s product roadmap building time again?—?at To make that process as worthwhile as possible, adhering to the following seven product roadmap first principles has proven beneficial in my experience.

Roadmap 120

Roadmap Customer Experience Research Software User Testing 120

Userpilot

MAY 18, 2022

Pendo is a great digital adoption tool , and its Feedback module can cost you quite a bit. Businesses use Pendo Feedback to collect and prioritize product requests. Businesses use Pendo Feedback to collect and prioritize product requests. The Pendo Feedback module isn’t available for free users. What is Pendo Feedback?

Feedback Software 98

Feedback Software User Testing Customer Feedback Analytic Tools 98

Usersnap

JULY 22, 2021

In this post I’m going to show you how we handle product feedback and implement new product features. Gathering product and user information using product feedback tools. Managing a newly launched product and thinking about the vision and roadmap of your product isn’t that easy. Yes, any user.

Feedback Software 98

Feedback Software User Testing Customer Feedback Product Research 98

The Product Manager Coach Blog

DECEMBER 11, 2023

A year-end retrospective can help you make the most of your successes, identify areas for improvement, and chart the roadmap for the year ahead. Consider using a digital tool like Google Docs or Trello so everyone can contribute in real-time. Or schedule a meeting and use a whiteboard tool like Miro. Click here to download it.

Download 52

Download Consulting Roadmap Product Management 52

Bain Public

SEPTEMBER 7, 2022

(Montreal, ON) - We're excited to announce we’ve been selected as one of California’s top innovative corporate training companies by Best Startup California! Schedule a FREE 30-min SOAP™ Demo with us! This demo is an introduction to Bain Public’s SOAP™ methodology and tool. Read the official press release here. About the Demo.

Startups 52

Startups Transportation Demo Roadmap 52

ProductPlan

FEBRUARY 3, 2022

Product operations, or prod ops, is an emerging discipline designed to help product teams operate as effectively as possible. The role builds a foundation of excellence through metrics, infrastructure, business processes, best practices, budgeting, and reporting. What is Product Operations? that the product team uses.

Product Research 103

Product Research User Testing Data Visualization Customer Experience 103

Userpilot

JANUARY 7, 2020

Roadmapping is a crucial part of every product manager’s role, but it’s safe to say a lot of PMs don’t particularly enjoy it. Luckily, there are some excellent product roadmap tools out there to help make it more bearable. In this article, we’re going to look at the most popular product roadmap tools.

Feedback Software 112

Feedback Software Roadmap Customer Feedback User Testing 112

Userpilot

DECEMBER 31, 2022

It includes both web analytics and product analytics. Analytics tools, like heatmaps and session replays, help you visualize on-page behavior, giving you relevant data on the user experience. Analytics tools, like heatmaps and session replays, help you visualize on-page behavior, giving you relevant data on the user experience.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

JUNE 7, 2023

It will help generate quality feedback and enhance your product experience without your product team having to second-guess what they’re doing. TL;DR A feature survey is a method of collecting user feedback about existing or upcoming features of your product. Has [Feature] made the product more efficient?

User Testing 93

User Testing Customer Feedback Product Research Feedback Software 93

The Product Coalition

JUNE 3, 2021

Check out the 10-minute video version of this blog post. link] Have you ever found yourself sweating bullets staring down a product decision? What about your product intuition? But below are five mental models to help you make better decisions and hone your product sense. Prefer watching your insights? mental models.

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Feedback Software Data Visualization Research Software User Testing 172

Userpilot

SEPTEMBER 12, 2022

Do you know that customer touchpoints can exponentially influence product growth ? It may be reading articles on your blog, engaging with ads, leaving reviews, contacting the support team, and so on. It may be reading articles on your blog, engaging with ads, leaving reviews, contacting the support team, and so on.

Analytic Tools 98

Analytic Tools Feedback Software User Testing Customer Experience 98

Userpilot

JANUARY 29, 2023

What do good product experience examples have in common? In the era of unprecedented customer power, good customer experience is the key to successful product growth. This article considers what product experience is. Good product experience is a key part of the product-led growth approach.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience Data Visualization 98

Melissa Perri

FEBRUARY 15, 2017

Product Roadmaps, in general, are confusing. Even the most experienced Product Managers still don’t have them fully figured out. Three years ago I wrote a blog post about Rethinking the Product Roadmap , in which I advocated for a focus on solving customer problems instead of listing out features with deadlines.

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Roadmap Product Research Research Software Feedback Software 220

Userpilot

DECEMBER 10, 2020

But the whole point of killing it like a pro – in product or elsewhere – is not to take negative feedback personally. But for SaaS companies – when it’s handled correctly – negative feedback can also be one of the fastest routes to improving your product, customer service and even marketing. It’s normal.

User Testing 98

User Testing Feedback Software Customer Feedback Analytic Tools 98

Bain Public

DECEMBER 14, 2021

During the last 3 years of growing Bain Public in Canada, we’ve got to work with the best in-bred Canadian startups and organizations, such as WatchMojo (MediaTech) TrackTik (SecurTech) OnDeck (FinTech) LiveScale (E-Commerce) Timechain (Cryptocurrency) Blaise Transit (CleanTech and Transport) We're now in Silicon Valley! About the Demo.

Feedback Software 52

Feedback Software Transportation Demo Roadmap 52

Userpilot

JULY 31, 2023

In this article, we discuss Pendo’s use cases, main features, pricing, limitations, and how it can help your product grow. TL;DR Pendo is a product growth platform for product , marketing , customer success , and UX design teams. Roadmaps are a new Pendo feature for communicating and sharing product vision.

Data Visualization 93

Data Visualization Analytic Tools Feedback Software Reporting Tools 93

Userpilot

NOVEMBER 17, 2022

There’s a science to successful customer onboarding, and following the client onboarding best practices in this article will set you on the right path. Read on as we explore client onboarding and how to combine creativity, thoughtfulness, and the right onboarding software to help customers ‘get’ your product. Less churn. Less churn.

Feedback Software 98

Feedback Software Customer Experience Analytic Tools Research Software 98

Userpilot

MARCH 5, 2021

Customer feedback tools that make the most of user feedback are probably the most important weapon SaaS teams have at their disposal for building their products. After all, you are building your product for your customer, right? The million-dollar question is: which tools do you use and to what end? Table of Contents.

Feedback Software 98

Feedback Software Analytic Tools User Testing Customer Feedback 98

Userpilot

OCTOBER 26, 2022

When do you need it and how does it help product managers build better products? Impact mapping is a collaborative strategic planning technique used by product managers, product owners , and senior technical leadership, who work mostly in Agile software delivery. What’s impact mapping? Ready to dive in?

Onboarding KPIs 98

Onboarding KPIs Customer Experience Product Research User Testing 98

Userpilot

JUNE 10, 2022

In the fast-paced world of technology, building a public roadmap can be a competitive advantage for savvy product managers. In this article, we’re going to look at some great examples of public product roadmaps, draw out key lessons to apply to your own roadmap, and explore some of the best tools available for building one.

Feedback Software 52

Feedback Software Roadmap Data Visualization User Testing 52

Userpilot

JULY 8, 2022

Ever wondered what your users think about your product’s features, UI design, and quality? Product experience insights help you understand how customers feel about your product, and how they react and interact with it. Product experience (PX) is the customer’s overall experience and interaction with the product.

Data Visualization 98

Data Visualization Customer Feedback Customer Experience Analytic Tools 98

Userpilot

JANUARY 12, 2023

We’ve compiled an extensive list of tips and tricks to act on your customer data to improve customer brand loyalty and marketing strategy and drive account expansion and product adoption. You’ll also learn the best ways and tools to perform behavioral segmentation. Keep reading to uncover product growth insights !

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Customer Feedback 98

Userpilot

APRIL 28, 2022

Onboarding software is in high demand for SaaS product managers , and with good reason – the market is booming. This article is going to dive into the Appcues vs Pendo debate and try to answer a key question… Which is the better tool for driving customer success? Both products occupy the same market: onboarding new users.

Analytic Tools 97

Analytic Tools Feedback Software User Testing Customer Experience 97

Userpilot

DECEMBER 17, 2021

Product marketing vs marketing? You see a lot of SaaS companies hiring for product marketing roles and it’s a bit confusing. Is there even any difference between product marketers and your regular marketer? There’s a difference between product marketing and traditional marketing. Which does your company need?

Feedback Software 105

Feedback Software Research Software Product Marketing Marketing 105

The Product Coalition

MAY 5, 2020

What is Product Discovery Anyway? Product Discovery is the process of figuring out what needs to be built. It validates your vision, gives you a clearer picture of user needs, and gives you key answers to roadmap-building questions. Product Discovery also helps you to make the best, most informed decisions.

Product Research 78

Product Research User Testing Onboarding KPIs Research Software 78

Userpilot

JULY 24, 2023

The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it! You can also embed Zendesk functionality into your product using JavaScript. Integrations can be either 1- or 2-way.

Embedded Analytics 91

Embedded Analytics Data Visualization Analytic Tools Feedback Software 91

Userpilot

FEBRUARY 26, 2023

Renewal playbooks help customer success managers to improve customer retention and satisfaction, boost product adoption , and manage the renewal process more effectively. The renewal process begins immediately after a user signs up for your product. Userpilot provides tools and features for creating the ultimate renewal playbook.

Feedback Software 97

Feedback Software Analytic Tools Customer Experience Customer Feedback 97

Userpilot

NOVEMBER 3, 2022

A knowledge base is a self-serve repository of information about a product, service, or specific topics, created to guide users effectively. Results in higher team productivity. Best practices for creating your knowledge base: Know your purpose: Identify the target audience (employees or customers?). Sounds ridiculous?

Analytic Tools 98

Analytic Tools Feedback Software Customer Communications Data Visualization 98

Userpilot

JUNE 8, 2021

Finding the right collection of product management software isn’t easy, especially with hundreds of products available in the market. Today we’re going to help you narrow down your options by compiling a list of the 15 best product management software you can include in your product stack! Roadmapping Software.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

SEPTEMBER 24, 2020

If you’re looking for the best NPS tools, you’ve come to the right place. In this blog, we’ll not only discuss the features you need to look for in NPS tools, but also how to use them to make most out of your survey. In this post – we are going to show you how to make the most out of it – with the right tools.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Software Review 97

Userpilot

JUNE 30, 2023

You’ll also find techniques for collecting feedback and best practices to ensure everything goes well. You’ll also find techniques for collecting feedback and best practices to ensure everything goes well. This data allows product managers to make more informed product development and roadmap planning decisions.

Customer Feedback 97

Customer Feedback User Testing Feedback Software Data Visualization 97

Userpilot

NOVEMBER 15, 2021

In this blog post, we’re going to break down the pros and cons of using UserGuiding as an onboarding and engagement tool for SaaS and give you the best alternatives that may fit your specific needs and use cases. UserGuiding is a no-code tool for user onboarding. Looking for UserGuiding alternatives? What is UserGuiding?

Analytic Tools 96

Analytic Tools Feedback Software Reporting Tools Onboarding KPIs 96

UX Studio: Product Management

SEPTEMBER 25, 2017

After our team at UX Studio started using product management tools, the time spent on communication surprisingly decreased. As a product manager, you know the drill. We created a list of all the essential platforms a product manager would need , so anyone can revolutionize their team workflow. Collaboration tools.

Data Visualization 111

Data Visualization Feedback Software Reporting Tools Analytic Tools 111

Userpilot

JULY 15, 2022

Usage rate segmentation is the key to having a clear understanding of how much customers actually use your product. Usage rate tells how many features of your product are used by customers at a given time. A usage rate segmentation divides customers into groups based on how much they use the features of the product. Power users.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Customer Experience 98

The Product Coalition

MAY 13, 2020

For such an integral part of product, it’s amazing that nobody seems to know what Product Ops is! As a skill on LinkedIn, Product Operations has grown 80% in the last year. So why is no one really talking about it the way they talk about things like Product-Led Growth ? What Does ‘Product Ops’ Mean?

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Product Research Data Visualization User Testing Research Software 148