Userpilot

JANUARY 8, 2024

In-app strategies for converting free or trial users to paying customers. Best practices for effective customer acquisition and product-led growth. Best practices for effective customer acquisition and product-led growth. Book a demo now to begin. This article shows you how. Personalize your campaigns.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Customer Experience 105

Userpilot

MARCH 17, 2024

It will give you a better understanding of the type of metrics to monitor in your dashboard and help you draw product growth insights from them. Book a demo to learn more. Try Userpilot and Take Your Product Analytics to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is an analytics dashboard?

Data Visualization 94

Data Visualization Analytic Tools Feedback Software Dashboard 94

Userpilot

JANUARY 27, 2023

The success of your product, the future of your company, and your future as a PM depend on paying customers. However, it would be naive to expect customers to part with their hard-earned cash without first trying out the product. As a SaaS product manager , how do you give users a chance to experience your product value?

Feedback Software 97

Feedback Software Analytic Tools B2B Data Visualization 97

Userpilot

APRIL 10, 2024

TL;DR A knowledge base is a centralized library that offers access to helpful information about a product or service. Your knowledge base should include articles, FAQs, checklists, video tutorials , links to customer support agents, product releases, and feedback widgets. Book a demo to get started! Create granular content.

Feedback Software 93

Feedback Software Analytic Tools Research Software Data Visualization 93

Userpilot

MARCH 31, 2023

How do you build a successful free-to-paid conversion strategy for your SaaS? This is a question every customer success manager must address in order to turn free users into paying customers. TL;DR The free trial conversion rate is the percentage of users that upgrade from a free trial to a paid account.

Feedback Software 93

Feedback Software Onboarding KPIs Strategy Customer Experience 93

Userpilot

DECEMBER 3, 2022

In this blog post, we’ll explore five stages of the customer lifecycle in detail and offer tips on how to boost engagement at each one. Read on to uncover product growth insights ! The customer lifecycle refers to the steps a customer progresses when considering, purchasing, using, and maintaining loyalty to a product or service.

Feedback Software 97

Feedback Software Analytic Tools Data Visualization Customer Feedback 97

Userpilot

JULY 2, 2022

SaaS reverse trial is relatively a new concept, although some famous brands have been implementing it for a while. For product-driven companies, there are typically two options for acquiring paid users: offer free trials or create a freemium version. SaaS trials can last as long or as short as necessary.

Analytic Tools 111

Analytic Tools User Testing Customer Experience Data Visualization 111

Userpilot

OCTOBER 6, 2023

In SaaS, the B2B marketing funnel forms the backbone of any successful product and marketing team. First, let’s explain the basic concepts and then discover a 6-step process to build a B2B marketing funnel that feeds product growth. When users are considering your product and comparing it with other alternatives.

B2B 104

B2B Analytic Tools Feedback Software Data Visualization 104

Userpilot

NOVEMBER 24, 2022

The goal of any traditional or digital marketing strategy is product growth. Use live demos and free trials in the “Act” stage to help visitors find your product value. Then, use carefully curated strategies like “limited trials” to convert users from freemium to premium plans.

Feedback Software 98

Feedback Software Analytic Tools Framework Onboarding KPIs 98

Userpilot

DECEMBER 20, 2022

So let’s find out how you can leverage data to streamline your product marketing decisions and secure a steady route to success. Key awareness stage KPIs are ad clicks, blog post views, and SEO rankings. Key consideration stage KPIs are pricing page clicks, case study views, and the number of demos requested.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience Customer Satisfaction 98

Userpilot

APRIL 3, 2024

Wondering how to create a resource center for your SaaS product? A resource center is a central hub of resources that helps your customers solve problems and learn more about your product. TL;DR A resource center provides tailored content to aid users in problem-solving your product. Then, you’ve come to the right place!

Feedback Software 100

Feedback Software Analytic Tools Research Software Data Visualization 100

Userpilot

JULY 15, 2022

You can track macro conversions to gain a better understanding of your product, in the long run, track the success of your marketing strategies, and identify when you’ve completed your primary conversion objective. Signing up to test the product. Conversions can be classified into two main types: macro and micro conversions.

Customer Experience 98

Customer Experience Customer Feedback Data Visualization User Testing 98

Userpilot

SEPTEMBER 12, 2022

Do you know that customer touchpoints can exponentially influence product growth ? It may be reading articles on your blog, engaging with ads, leaving reviews, contacting the support team, and so on. It may be reading articles on your blog, engaging with ads, leaving reviews, contacting the support team, and so on.

Analytic Tools 98

Analytic Tools Feedback Software User Testing Customer Experience 98

Userpilot

JANUARY 6, 2023

Freemium or Free-Trial? That is the question that many product managers and marketing managers need to tackle to choose the best pricing strategy for their SaaS products. Freemium or Free Trial: What do Your Buyers Prefer? Free trials have better conversion rates than freemium models.

Customer Experience 93

Customer Experience User Testing User Friction Product Research 93

Userpilot

OCTOBER 15, 2021

SaaS Conversion rate usually means the percentage of trial users who become paying customers (free trial conversion rate). SaaS companies should be tracking and looking to improve their website conversion rate to free trial/demo, free trial to activation stage conversion rate, and Free trial/freemium to paid conversion rate.

Feedback Software 105

Feedback Software Customer Experience Customer Feedback Data Visualization 105

Userpilot

NOVEMBER 14, 2022

How does this help with product marketing , and what are some examples of brands that have succeeded with it? 8 reciprocity marketing examples that were a success: Spotify: Premium free trial to let users experience the product’s value. Amazon: Free trial for Amazon Prime, a similar strategy to Spotify.

Feedback Software 98

Feedback Software Research Software Marketing User Testing 98

Userpilot

MARCH 25, 2024

TL;DR User sentiment is the feeling a person has about your brand, product, or service quality. TL;DR User sentiment is the feeling a person has about your brand, product, or service quality. Book a demo now to learn how Userpilot helps you collect feedback data and analyze the sentiments behind it.

Data Visualization 100

Data Visualization Feedback Software Analytic Tools Reporting Tools 100

Userpilot

JULY 13, 2023

It informs you whether your product growth is fine or if you should make tweaks to improve results. Conversion rate measures the percentage of users who take a desired action, such as converting from free trials to paying customers. Are you trying to find out how to measure growth of a company?

Onboarding KPIs 96

Onboarding KPIs Feedback Software Customer Experience Customer Feedback 96

Userpilot

MAY 23, 2022

Developing and optimizing sales funnels is a key part of SaaS product growth. The number of signups, demos, and product qualified leads are the main metrics in the acquisition stage that help you where your new users are coming from, how much money you spent to acquire them, etc.

Onboarding KPIs 98

Onboarding KPIs Feedback Software Customer Experience Customer Feedback 98

Userpilot

APRIL 10, 2023

Apart from offering delightful products, these companies have managed to successfully leverage their freemium strategy to drive product growth. TL;DR A freemium strategy is based on a free plan that offers limited functionality or usage for unlimited time. Book the demo ! The free product is not fully functional though.

Feedback Software 89

Feedback Software Analytic Tools User Testing Strategy 89

Userpilot

NOVEMBER 2, 2023

How is marketing-led growth different from product-led growth and sales-led growth? TL;DR Marketing-led growth is a strategy that relies on marketing efforts to drive product growth and retain users. TL;DR Marketing-led growth is a strategy that relies on marketing efforts to drive product growth and retain users.

Feedback Software 101

Feedback Software Analytic Tools Research Software User Testing 101

Userpilot

OCTOBER 13, 2022

Free trial emails are invaluable tools in the hands of product-led SaaS companies. However, none of these will happen if your trial emails aren’t well crafted. Read on to learn how to pair free trial emails with your onboarding software to properly welcome, nurture, and convert users. Keep it simple.

Feedback Software 97

Feedback Software User Testing Customer Feedback Onboarding KPIs 97

Userpilot

OCTOBER 13, 2022

Use the product itself as the main driver for attracting new customers with a product-led growth (PLG) marketing strategy. Focus your efforts on upselling to existing customers who already know and love your product. A product adoption tool will help you drive retention for your new users. What is subscription marketing?

Analytic Tools 95

Analytic Tools User Testing Data Visualization Customer Experience 95

Userpilot

DECEMBER 22, 2023

Marketing copy aims to promote the product and motivate users to buy it, so it uses engaging and emotionally evocative language. Microcopy helps users discover relevant features and understand how the product works so that they can use it effectively to achieve their goals. Get the demo to see how! Let’s get right to it!

Analytic Tools 104

Analytic Tools Feedback Software UX Data Visualization 104

Userpilot

APRIL 20, 2022

This article outlines 13 exceptional techniques for converting your free users into paid users. TL; DR. The freemium model involves offering your basic product features for free. Three factors decide the free trial to paid user conversion benchmark– the type of trial, the product complexity, and the audience.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization User Testing 97

Userpilot

MARCH 14, 2023

This allows them to collect usage data and customer feedback to improve the product. The freemium pricing strategy is best suitable for early-stage companies still working on their product-market fit and products that are simple to use and satisfy simple user needs. However, this depends on your product and sector.

Feedback Software 98

Feedback Software Analytic Tools User Testing Data Visualization 98

Userpilot

DECEMBER 10, 2023

Are you a product-led or sales-led kind of SaaS? Or perhaps you’ve managed to marry the two strategies and embraced product-led sales? If not, but you’d like to learn more, then why not watch the talk that Ben Williams , known as the Product-Led Geek, delivered at the recent Product Drive hosted by Userpilot?

Analytic Tools 104

Analytic Tools Feedback Software Customer Experience Data Visualization 104

Userpilot

APRIL 30, 2022

Product-led vs sales-led growth? This is a decision you and your product team will have to make at some point in your go-to-market strategy to drive growth. It lets you shape your product, customer experiences, and sales process in the very best way. What is product-led growth in SaaS? Let’s get started!

Feedback Software 103

Feedback Software User Testing Customer Feedback Customer Experience 103

Userpilot

JULY 26, 2022

Therefore, you should set different, specific goals for them inside your product and segment them to better understand their needs. The 7 key user segments are new users , free trial users, freemium users , inactive users , users with low MRR, power users, and churned users. Signing up for a free trial.

Customer Feedback 96

Customer Feedback Customer Experience User Testing Feedback Software 96

Userpilot

JULY 22, 2022

Customer-led growth vs. product-led growth? All in all, it’s the driving force for your product growth and company’s success. A product-led growth strategy relies on the product experience as the primary driver for revenue growth. A reverse trial helps to boost conversions from free to paid customers.

Feedback Software 96

Feedback Software Analytic Tools User Testing Product Research 96

Userpilot

SEPTEMBER 12, 2022

It’s aimed to understand how likely customers are to recommend your product to a friend/colleague on a scale of 1-10. tNPS surveys are commonly sent after free trial activation, completion of onboarding process, end of free trial, customer service interaction, and a product update or new feature release.

Feedback Software 97

Feedback Software Product Research Onboarding KPIs User Testing 97

Userpilot

JUNE 29, 2022

Then how do you determine the best one for customer segmentation analysis to uncover product growth opportunities? This data enables product managers, customer success, and marketing teams to detect friction points and unravel product growth opportunities. Let’s get started! What is a customer segmentation tool? Let’s dive in.

Analytic Tools 98

Analytic Tools Research Software Data Visualization Reporting Tools 98

Userpilot

NOVEMBER 24, 2022

What is growth product management? How is it different from traditional product management ? How can growth PMs drive product-led growth for their organizations? Traditional product managers concentrate on building the product and its high-level long-term goals. Are you ready to jump? Let’s get to it.

Product Research 95

Product Research User Testing Onboarding KPIs Data Visualization 95

Userpilot

FEBRUARY 4, 2022

We’ll also go over how to improve essential SaaS sales metrics like customer acquisition cost, annual recurring revenue, average purchase value, and expansion MRR so you can make the most out of your SaaS product. A self-service SaaS sales process is best for companies with a simple and/or affordable product.

Feedback Software 98

Feedback Software Research Software Reporting Tools Onboarding KPIs 98

Userpilot

OCTOBER 11, 2021

Have you tried including SaaS marketing best practices in your SaaS marketing strategy and accelerate product growth ? In this blog post, I'll take you through the best strategies for a SaaS business are and show you the best examples from known SaaS brands. Sounds simple, right? Not necessarily. What is SaaS marketing?

Feedback Software 117

Feedback Software User Testing Product Research Customer Experience 117

Userpilot

MARCH 26, 2023

It is an essential process to get the necessary insights for conversion rate optimization and your SaaS product growth. It helps you identify where customers convert and where they drop off, optimize conversion rate , and sync marketing and product efforts. In the first week, 100 users signed up for a free trial.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Customer Experience 97

Userpilot

JANUARY 30, 2023

Product adoption is crucial for the success of SaaS companies because it secures users to be long-term customers. But what are some product adoption examples you can learn from? That's why we've compiled multiple examples of successful companies nailing product adoption across the entire user journey. Evaluation.

User Testing 95

User Testing Feedback Software Research Software Onboarding KPIs 95