Userpilot

DECEMBER 3, 2022

In this blog post, we’ll explore five stages of the customer lifecycle in detail and offer tips on how to boost engagement at each one. Use live demos to showcase your product and free trials and freemium models to attract potential users at the acquisition stage. Read on to uncover product growth insights !

Feedback Software 97

Feedback Software Analytic Tools Data Visualization Customer Feedback 97

Userpilot

MARCH 31, 2023

How do you build a successful free-to-paid conversion strategy for your SaaS? This is a question every customer success manager must address in order to turn free users into paying customers. TL;DR The free trial conversion rate is the percentage of users that upgrade from a free trial to a paid account.

Feedback Software 93

Feedback Software Onboarding KPIs Strategy Customer Experience 93

Userpilot

JANUARY 8, 2024

In-app strategies for converting free or trial users to paying customers. Use gated content for lead generation across the customer acquisition funnel Produce quality content—ebooks, case studies, industry reports, free tools—and gate it. Later has a prominent free trial button on its homepage so visitors don’t miss it.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Customer Experience 105

Userpilot

JANUARY 18, 2023

This essentially means that you’re getting free users rather than having to spend a huge amount of money on paid ads or social media marketing. As a rule of thumb, a freemium product or free trial model works best with a product-led approach. Userpilot customer review on G2.

Analytic Tools 97

Analytic Tools Feedback Software Onboarding KPIs Marketing 97

Userpilot

JULY 18, 2023

The Best Upselling Techniques for SaaS: Give free users a limited taste of your product’s features, then periodically remind them of the benefits of upgrading to premium. Identify your power users and offer them a limited-time trial of all premium features. Asana offers limited trials to power users.

Analytic Tools 95

Analytic Tools Data Visualization Customer Experience Customer Feedback 95

Userpilot

FEBRUARY 3, 2022

Want to know the key activation metrics for SaaS? Although difficult to measure, activation is one of the most critical SaaS metrics to track and optimize. So how do you get a hold of these elusive metrics? Top PLG companies maintain an average activation rate between 20% and 40% for freemium and free trial users, respectively.

Onboarding KPIs 96

Onboarding KPIs Analytic Tools Data Visualization Customer Experience 96

Userpilot

FEBRUARY 12, 2021

The two prevailing schools of thought for the Freemium Business Model are either: Freemium is dead (ok…when was the funeral?) Freemium works depending on certain conditions (some say it might be best to use in the seed stage ). So Freemium isn’t dead. What Is Freemium? What Is Freemium?

User Testing 98

User Testing Reporting Tools B2C Onboarding KPIs 98

Userpilot

JULY 7, 2022

What are product-led growth metrics and why should you track them? Product-led growth metrics provide you with valuable insights that you can use to improve your user retention and increase revenue. So let’s find out what these metrics are and how you can improve them to achieve customer success. Pirate metrics framework.

Onboarding KPIs 98

Onboarding KPIs Feedback Software Product Research Customer Feedback 98

Userpilot

JULY 24, 2023

Increasing signups with a free trial. Once you have the attention of a potential customer, you need to continue nurturing them along the sales process until they understand the value proposition and convert into a customer or at least sign up for a free trial. Personalizing the user experience. Gamifying onboarding.

Analytic Tools 80

Analytic Tools Feedback Software Data Visualization Marketing 80

Userpilot

NOVEMBER 24, 2022

Use live demos and free trials in the “Act” stage to help visitors find your product value. Then, use carefully curated strategies like “limited trials” to convert users from freemium to premium plans. Or, you could offer a free trial plan so visitors can experience the product.

Feedback Software 98

Feedback Software Analytic Tools Framework Onboarding KPIs 98

Userpilot

MARCH 29, 2023

Having a solid free trial marketing strategy is crucial to product growth. That said, converting users into paying customers after their free trial period ends is easier said than done. In this article, we’re going to show you exactly how you can build a reliable free trial strategy to convert free trial users!

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 98

Userpilot

MAY 25, 2022

Have you ever wondered how to use behavioral metrics to boost your product growth? But to do so, you first need to track the right metrics in the app. So, let’s find out what behavioral metrics are and how to use them to get invaluable product growth insights. Want to track behavioral metrics code-free?

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 98

Userpilot

FEBRUARY 5, 2023

Do you need some behavioral KPI examples to understand what metrics to track and why? TL;DR Behavioral KPIs refer to metrics that track and measure customer behavior and engagement with your products or services. You’ve come to the right place! What are behavioral KPIs? Why should you track behavioral key performance indicators?

Onboarding KPIs 97

Onboarding KPIs KPI Analytic Tools Feedback Software 97

Userpilot

SEPTEMBER 20, 2021

It might seem ludicrous how many SaaS apps you can try for free these days. Product-led growth helps users experience the product for free first and then upgrade to a paid plan. And basic economics dictates: when something is free, more people will try it. They can just try the product for free.

Analytic Tools 95

Analytic Tools Research Software Feedback Software Onboarding KPIs 95

Userpilot

MARCH 15, 2022

In this blog post, you’ll learn everything about go-to-market strategies. Focusing on the proper metrics at this stage is crucial to how successful or bad your GTM plan will be. Here, all users are allowed to experience the product for themselves under a free trial or freemium version. User persona example.

Research Software 92

Research Software Strategy Customer Experience User Testing 92

Userpilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. What is a SaaS blog?

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

OCTOBER 27, 2021

What is expansion MRR and how can you increase this important SaaS metric? There are three main types of expansion revenue: Upsells – these account for trial customers that subscribe to a paid plan or users who upgrade their plan to a more expensive tier. Prompt freemium users to upgrade with a modal.

Analytic Tools 97

Analytic Tools Feedback Software Research Software Onboarding KPIs 97

Userpilot

JULY 27, 2023

Adoption metrics are essential to measure to aid in making improvements to your product. But which product adoption metrics should you track? This article will cover the 14 metrics to track to help you increase your customer lifetime value. Book a demo to see how Userpilot can help with adoption metrics.

Onboarding KPIs 87

Onboarding KPIs Analytic Tools Feedback Software Customer Feedback 87

Userpilot

MAY 23, 2022

How do you track SaaS funnel metrics in each stage and improve them? There are a variety of metrics you can use to optimize your sales funnel, but today we’ll be focusing on what matters most. Let’s see what the most important funnel metrics are that you can utilize for your SaaS. What are funnel metrics?

Onboarding KPIs 98

Onboarding KPIs Feedback Software Customer Experience Customer Feedback 98

Userpilot

DECEMBER 6, 2022

In this article, we’ll cover the product usage metrics you need to track, ways to capture this data, and make use of it. There are a number of metrics to measure product usage including time to value , activation rate, feature usage rate, and stickiness. Exposing freemium users to premium features is called a reverse trial.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 97

Userpilot

JUNE 5, 2023

This may be a conversion to a trial user, freemium user, paying user, or even an account upgrade. The SaaS conversion funnel is an adaptation of the AARRR Pirate Metrics framework by David McClure. The SaaS conversion funnel is an adaptation of the AARRR Pirate Metrics framework by David McClure.

Analytic Tools 82

Analytic Tools Onboarding KPIs Data Visualization Customer Experience 82

Userpilot

APRIL 27, 2022

Product launch metrics can be easily overlooked while you become busy with product development, marketing efforts, and launch timeline. But tracking these metrics is equally important. So, let’s find out what product launch metrics you can use to ensure successful product marketing and launch. using paid advertising.

Onboarding KPIs 97

Onboarding KPIs Product launches Analytic Tools Feedback Software 97

Userpilot

SEPTEMBER 12, 2022

It may be reading articles on your blog, engaging with ads, leaving reviews, contacting the support team, and so on. Group customer touchpoints by using the Pirate metrics framework. Acquisition stage: Engaging with your digital ads, reading reviews on product listing platforms, and booking a demo or signing up for a trial.

Analytic Tools 98

Analytic Tools Feedback Software User Testing Customer Experience 98

Userpilot

APRIL 19, 2022

Good Upselling Examples we cover: Slack uses well-timed in-app messaging to turn free users into paying customers. Dropbox uses persistent upsell prompts to remind users of their free accounts' limitations. Asana offers free trials of premium features to its freemium users ( what a mouthful, right?).

Analytic Tools 96

Analytic Tools Onboarding KPIs User Testing Customer Experience 96

Userpilot

JUNE 30, 2021

What is the average SaaS conversion rate from a free trial? Is my trial-to-paid-conversion rate good? The average conversion rate from your SaaS free trial has a big impact on your product’s growth and blindly f ollowing benchmarks is not the best way to focus your efforts. What is a free trial?

Feedback Software 98

Feedback Software Onboarding KPIs Customer Experience Data Visualization 98

Userpilot

FEBRUARY 4, 2022

We’ll also go over how to improve essential SaaS sales metrics like customer acquisition cost, annual recurring revenue, average purchase value, and expansion MRR so you can make the most out of your SaaS product. Paid trials can filter out unqualified leads, helping your sales teams focus on the prospects who’ll actually convert.

Feedback Software 98

Feedback Software Research Software Reporting Tools Onboarding KPIs 98

Userpilot

MARCH 15, 2022

In this article, let’s go through the 10 most important product growth metrics you should constantly track and optimize. You can measure product growth using the pirate metrics framework , North Star Metric , and/or HEART framework. One of them is Dave McClure’s pirate metrics. Pirate metrics.

Onboarding KPIs 96

Onboarding KPIs Customer Experience Data Visualization Customer Feedback 96

Userpilot

FEBRUARY 18, 2022

If you’re like most SaaS founders, you’ve probably struggled to find the sweet spot in trial pricing. Companies with high revenue per user (RPU) and a low cost per lead (CPL) should consider a trial pricing strategy since it filters out unqualified leads while still offering an accessible price for prospects.

Feedback Software 52

Feedback Software User Testing Onboarding KPIs Customer Feedback 52

Userpilot

JUNE 21, 2022

43% of companies have a free trial, almost 50% of them use a freemium model , and 7% of them don’t have either. A strong onboarding process has a positive domino effect on multiple key SaaS metrics. The NPS metric is equal to the difference between the percentages of promoters and detractors. Customer health.

Onboarding KPIs 52

Onboarding KPIs Feedback Software Analytic Tools Data Visualization 52

Userpilot

SEPTEMBER 2, 2021

Let's start with defining what a growth strategy actually is and how to measure the metrics it impacts. Acquisition, activation , adoption , retention , revenue , and referral are the six pirate metrics for measuring growth in the SaaS industry. When it comes to SaaS metrics there are none more important than pirate metrics.

Feedback Software 91

Feedback Software Research Software User Testing Onboarding KPIs 91

Userpilot

DECEMBER 13, 2022

The types of metrics to track in your dashboard. An analytics dashboard visually displays important metrics in your business. Three metrics you should track in your product analytics dashboard are product usage metrics , customer loyalty metrics , and customer funnel metrics. Let’s get started.

Data Visualization 96

Data Visualization Analytic Tools Onboarding KPIs Dashboard 96

Userpilot

OCTOBER 30, 2023

Baremetrics is a subscription analytics and insights management platform that helps businesses get hundreds of valuable metrics and insights, achieving real-time growth. Get a Userpilot demo for user analytics and drive your product growth code-free. All paid plans come with a 14-day free trial, too.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

APRIL 23, 2023

Do you know which product health metrics to track to achieve long-term success for your SaaS business? The right metrics and data will offer valuable product growth insights to help you make data-driven decisions about optimizing your products’ performance. What are product health metrics? Let’s start!

Onboarding KPIs 89

Onboarding KPIs Analytic Tools Feedback Software Customer Experience 89

Userpilot

AUGUST 15, 2023

KPIs like customer acquisition cost , trial-to-paid conversion rate , customer engagement score , etc. This is your time to create events, press releases, email marketing campaigns , ads, blog content, social media posts, etc., This strategy reduces your customer acquisition cost as you optimize for trial-to-paid conversion.

Product launches 92

Product launches User Testing Feedback Software Research Software 92

Userpilot

SEPTEMBER 5, 2022

Which metrics are the most important? Product Drive talks to help you drive more Product-Led Growth in 2022: – Freemium or Free Trial – What do Your Buyers Prefer? You can open the signup floodgates by creating a freemium offering, or leverage feedback loops. The market crash didn’t help. Dogs or cats?

Product Research 52

Product Research Customer Experience Feedback Software Research Software 52

Userpilot

MAY 16, 2023

Don’t neglect trial or freemium users. Targeting them with personalized, contextual, and valuable emails could get them to upgrade from the free plan to a paid subscription. People in the reach stage are aware of your product but haven’t signed up for a free trial or paid subscription yet. Acquisition.

Feedback Software 85

Feedback Software Analytic Tools Research Software User Testing 85

Userpilot

JUNE 29, 2022

Code-free and easy to integrate. Pricing: 14-day free trial with all features included. With Baremetrics, you can easily access key financial metrics and analyze how different groups of customers contribute to the revenue. Pricing: Free trial available. Pricing: Free plan with limitations.

Analytic Tools 98

Analytic Tools Research Software Data Visualization Reporting Tools 98